Is parking available at the property?

Yes, on-site parking is available for guests.

What type of breakfast is offered and what are the serving hours?

Breakfast is available at a cost of 7 EUR per person per day, but it is not included in the room rate.

What are the standard check-in and check-out times?

Check-in is from 14:00 to 20:00, and check-out is before 10:00.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, ensuring comfort for guests with disabilities.

Where is the property located in relation to key landmarks?

Located in the Santa Maria Novella neighborhood, the property is connected to the convention center and is close to cultural highlights such as the Basilica of Santa Maria Novella and the Gallery of the Academy of Florence.

What are the policies for guests staying with children?

Children under the age of 3 can stay for free in existing beds.

What are the policies regarding extra beds and cribs?

Extra beds are possible in some room types at a cost of 25 EUR per night. Baby cots are available for free upon request for children under 3 years of age.

Soggiorno Madrid - Cozy B&B in Florence

Average nightly price at Soggiorno Madrid by month, last 12 months (USD)
Month	Average price
January	$113
February	$120
March	$134
April	$189
May	$191
June	$182
July	$96
August	$91
September	$150
October	$114
November	$74
December	$132

What guests think

At Soggiorno Madrid, travelers report a B&B-style stay in a highly convenient location by tram and the train station, with many finding the center walkable and transport easy for getting around Florence and nearby sights.

Many guests praise friendly, helpful communication from staff. Several reviews, however, cite lapses on arrival and communication, including no staff present, incorrect entry codes, slow responses, and occasional room changes without adequate resolution. Room quality and cleanliness vary, ranging from spacious, comfortable rooms with effective air conditioning to dated or noisy spaces and recurring notes of moldy showers, drainage issues, and stained linens, while breakfast provisions are basic. A practical base with good transport access but uneven consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

4

YH

Jan 3, 2024

·

Stayed 1 night

Maybe it's because of new year, from Check-in till Check out, i didn't see any reception person. I don't know where to park nor where to have my breakfast.

6

E M

Nov 1, 2022

·

Stayed 4 nights

Walkable distance to center of Florence. Tram at the door when needed. However, nothing in the neighborhood; for coffee, a supermarket. The place needs a make-over. Old furniture, a very small room, bathroom outdated. Cleaning so, so. A serious investment for improvement is needed…

8

Michael

May 13, 2024

·

Stayed 2 nights

Everything was very nice except for one morning we had to take cold showers, not fun!

2

Andrea

May 19, 2024

·

Stayed 2 nights

Tenuta in pessime condizioni, con mobili malmessi, condizionamento non funzionante, abbastanza rumorosa (rumori dall’esterno), dotazioni scarse.

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4

ugo

Jul 31, 2024

·

Stayed 1 night

Il posto è buono, le condizioni dell’arredamento no. Quando sono arrivato non c’era nessuno, mancavano asciugamani e carta igienica ( poi forniti), senza luce in bagno. Il contatto telefonico fornito era di una persona che da un anno non collaborava più. Spero in un accredito di parte di quello che ho pagato.

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10

PETER

Sep 19, 2025

·

Stayed 2 nights

The facility is beautiful with signs of being an old world inn. The brick, stucco and lovely flower beds have great visual appeal! The staff has fairly good English skills. We enjoyed a delicious meal in the bar. Nicely appointed room with a huge TV. We arrived on foot, walking from the Metro station at 10 pm, passing several working girls. The property is gated so we felt very safe on site.

6

Susan

Jun 29, 2022

·

Stayed 1 night

Needs signage inside. I had the worst room, near elevator, air conditioning and right off lobby. Beautiful shuttered windows opened to mini patio with brooms, ladders, hose, etc. Mid night mini fridge began making loud noise and had to find and unplug. Room itself nice. Wish had better room to review.

8

Irfan

Oct 10, 2025

·

Stayed 3 nights

Air conditioning needs to be adjustable

8

NORIKO

Sep 20, 2025

·

Stayed 3 nights

電子レンジと給湯器があった。スーパーのモノやカップラーメンが食べられたのは良かった！！アルミホイールやラップ等置いてあったので助かった。カプチーノが無料で飲めた。陸上電車？の近くにあるので立地的には良いのかも？ウフィツィ美術館とは反対側にある。

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10

Jill

Apr 27, 2025

·

Stayed 5 nights

Excelllent location, by a tram station, four stops from the city centre. Some breakfast provision (fruit, buns, jam, coffee), but no access to a kitchen.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: some guests found rooms clean, while multiple reviews report mold in showers, stained linens, hair-clogged drains, and generally poor hygiene.

Related guest reviews

6

Francisco

Sep 15, 2023

·

Stayed 3 nights

Nice building but the room that we got was dirty. Mold in between the tiles in the shower. Stained comforter and sheets. Dust over wardrobe and under the bed. Recommend to improve overall cleanliness.

10

Douglas

Oct 4, 2025

·

Stayed 3 nights

Local muito proximo ao transporte publico, organizado e limpo

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2

Victor

Aug 18, 2025

·

Stayed 2 nights

La aviation que reserve era 3 personas y me dieron una para 2 person y esta recamara huele muy mal y me hiciero gastar dinero en rental otra avitacion Jamas recommendation a nadie este lugar

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2

Frantz

May 23, 2024

·

Stayed 1 night

This place is awful and disgusting. Bathroom look so gross, mold everywhere, the water won’t drain out while you in it. This property should remove from any hotel website

4

Frank

May 8, 2025

·

Stayed 3 nights

The contact was slow and the information was contradictory. The facilities were poor, the room was spartan and very noisy. The bathroom had no storage space and the bathroom door squeaked. The breakfast was a joke, on the first day there was a packaged croissant, after that none. You could have helped yourself in the hallway. Everything was not very hygienic. I would look for another hotel.

8

Madayi

Sep 4, 2025

·

Stayed 2 nights

Easy to check in and clean

2

Darya

May 27, 2025

·

Stayed 2 nights

I’m not sure how this place has such good ratings, because my experience was terrible. Our room was dirty and looked nothing like the pictures in the booking. Completely different room. Some of the pictures on Expedia are straight up taken from a different hotel. Most of the property info is misleading as well. Staff was not friendly and barely spoke english. I stay at motels in the US all the time but this was much worse. I unfortunately had to book a different hotel last minute because the conditions were unbearable. Basically just a bed and a toilet

4

Roberto

Oct 11, 2024

·

Stayed 1 night

Las toallas no estaban en buen estado. La regadera se inundó porque la coladera estaba llena de cabellos. El servicio de café muy malo, no había suficiente para dos personas. Por la noche había muchos moscos , parece que dejaron las ventadas abiertas todo el día y se metieron.

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10

chris

Sep 23, 2025

·

Stayed 3 nights

Everything was perfect, great location clean excellent air conditioning

8

Nick Jerome

Jun 27, 2025

·

Stayed 2 nights

We appreciate the room's spaciousness and cleanliness, along with the presence of air-conditioning, which is great. It is unfortunate about the shower doors which is hard to slide and the moldy wall around the shower. Also, was only provided shampoo and no body wash, but that's ok. Overall, we enjoyed our stay, it was close to a tram stop, and felt safe.

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Rooms

Room experiences are mixed, ranging from spacious, comfortable rooms with strong air conditioning and large TVs to small or dated spaces, thin walls and noise, and occasional issues like nonadjustable or nonworking AC and rooms not matching photos.

Related guest reviews

8

Kim

May 11, 2025

·

Stayed 4 nights

Nice simple room in a great central location. the daily rates are great

8

Wendy

May 8, 2025

·

Stayed 5 nights

The managers were very kind and communicative. The only thing that would prevent me from booking again is the thin walls between rooms which makes it feel less private sound wise - I could hear the guy down the hall practicing and my neighbors’ conversations and didn’t want to turn on the TV because I didn’t want to disturb others.

6

E M

Nov 1, 2022

·

Stayed 4 nights

Walkable distance to center of Florence. Tram at the door when needed. However, nothing in the neighborhood; for coffee, a supermarket. The place needs a make-over. Old furniture, a very small room, bathroom outdated. Cleaning so, so. A serious investment for improvement is needed…

2

Andrea

May 19, 2024

·

Stayed 2 nights

Tenuta in pessime condizioni, con mobili malmessi, condizionamento non funzionante, abbastanza rumorosa (rumori dall’esterno), dotazioni scarse.

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8

Jack

Aug 9, 2025

·

Stayed 7 nights

Lovely staff, nice place with good transport links. Self check in is a life saver when flights get delayed. Outstanding internet speeds.

2

Darya

May 27, 2025

·

Stayed 2 nights

I’m not sure how this place has such good ratings, because my experience was terrible. Our room was dirty and looked nothing like the pictures in the booking. Completely different room. Some of the pictures on Expedia are straight up taken from a different hotel. Most of the property info is misleading as well. Staff was not friendly and barely spoke english. I stay at motels in the US all the time but this was much worse. I unfortunately had to book a different hotel last minute because the conditions were unbearable. Basically just a bed and a toilet

10

PETER

Sep 19, 2025

·

Stayed 2 nights

The facility is beautiful with signs of being an old world inn. The brick, stucco and lovely flower beds have great visual appeal! The staff has fairly good English skills. We enjoyed a delicious meal in the bar. Nicely appointed room with a huge TV. We arrived on foot, walking from the Metro station at 10 pm, passing several working girls. The property is gated so we felt very safe on site.

6

Susan

Jun 29, 2022

·

Stayed 1 night

Needs signage inside. I had the worst room, near elevator, air conditioning and right off lobby. Beautiful shuttered windows opened to mini patio with brooms, ladders, hose, etc. Mid night mini fridge began making loud noise and had to find and unplug. Room itself nice. Wish had better room to review.

8

Irfan

Oct 10, 2025

·

Stayed 3 nights

Air conditioning needs to be adjustable

8

Nick Jerome

Jun 27, 2025

·

Stayed 2 nights

We appreciate the room's spaciousness and cleanliness, along with the presence of air-conditioning, which is great. It is unfortunate about the shower doors which is hard to slide and the moldy wall around the shower. Also, was only provided shampoo and no body wash, but that's ok. Overall, we enjoyed our stay, it was close to a tram stop, and felt safe.

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Service

Service feedback is split: many highlight friendly, accommodating hosts and clear communication, but others report unattended arrivals, incorrect entry codes, slow or no responses, disruptive room changes, and administrative issues such as missing receipts.

Related guest reviews

10

Andres

Jun 21, 2025

·

Stayed 2 nights

The building where this B&B is located is absolutely stunning, the location is amazing, walkable distance to the train station, city center and many other places. The communication with Maria made the stay even better. The dining options near this place were great.

2

Soumya

Jun 19, 2023

·

We had a terrible experience at the property, we were asked by the staff to be in two different rooms on two days so we had to waste time packing our suitcases each day. Our suitcases were moved to an open room which didn't have air-conditioning and despite our complaints and requests no resolution was provided. Worst experience and ruined our Florence vacation.

6

Rachel

May 10, 2023

·

The centre of town is walkable in 15 mins and the bus and train stations are a 10 mins walk away. The decor and shower are slightly outdated, but the property is clean. The BIG problem came when we were given the wrong information (incorrect entry code) to the front door. It was VERY late at night and we were standing outside the property for at least 45 mins trying to get in touch with someone to help us. In the end it wasn't even the person in charge of the hotel who helped, but the bookings manager. We never received an apology.

6

Alfonso

May 14, 2023

·

Stayed 2 nights

Senza infamia e senza lode; da curare un po’ di più la pulizia e la disponibilità di saponi e doccia schiuma. Da migliorare la procedura di pagamento: ad oggi (14/5) non ho ancora a disposizione le ricevute.

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8

Jack

Aug 9, 2025

·

Stayed 7 nights

Lovely staff, nice place with good transport links. Self check in is a life saver when flights get delayed. Outstanding internet speeds.

8

Nolga

Nov 8, 2022

·

This property is nicely located, only two stops from the train terminal via tram. Sam was extremely helpful in giving us suggestions and details on how to get around. I did not realized this was a B&B until we arrived, but overall it was nice.

10

CLARA

Jun 10, 2025

·

Stayed 2 nights

Clean. Good location. Helpful staff

2

Billy

Sep 13, 2024

·

Stayed 1 night

There was no one at the check-in time. We waited one hour, no one answered to the different phone numbers.

10

Miguel Angel

Sep 22, 2025

·

Stayed 2 nights

Great service!

2

Stephanie

Sep 17, 2024

·

Stayed 1 night

NE RESERVEZ PAS À CET ENDROIT!!!!! C’est une arnaque! Nous nous sommes rendues à l’heure du check-in, donc 14h. J’avais reçu un courriel disant qu’il y aurait une femme de ménage pour nous accueillir et nous remettre la clé de notre chambre, mais finalement il n’y avait personne. Nous avons attendu plus d’une heure sur place, tenté de les appeler et leur écrire (aucune réponse)! D’autres «\xa0clients\xa0» sont arrivés, et eux s’étaient fait dire de prendre une des chambres libres (l’endroit est comme un long corridor de 7-8 chambres). Nous avons donc essayé les portes de chambres pour vérifier lesquelles étaient disponibles, et on a vite constaté qu’elles étaient presque toutes non occupées, mais surtout pleines de vidanges, très sales et évidemment très nauséabondes. L’endroit est comparable à un «\xa0crack house\xa0». J’ai fait les démarches avec Expedia et ma banque pour me faire rembourser car j’ai dû me trouver autre chose à la dernière minute afin de pouvoir avoir un endroit où dormir. J’attends encore leur réponse.

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AI-generated summary based on recent guest reviews

Location

Widely praised for proximity to the tram and train station and for being walkable to central sights.

Related guest reviews

10

Douglas

Oct 4, 2025

·

Stayed 3 nights

Local muito proximo ao transporte publico, organizado e limpo

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10

Andres

Jun 21, 2025

·

Stayed 2 nights

The building where this B&B is located is absolutely stunning, the location is amazing, walkable distance to the train station, city center and many other places. The communication with Maria made the stay even better. The dining options near this place were great.

10

Gulnar

Mar 20, 2023

·

Stayed 4 nights

Perfect place to stay in Florence with perfect location

8

Jack

Aug 9, 2025

·

Stayed 7 nights

Lovely staff, nice place with good transport links. Self check in is a life saver when flights get delayed. Outstanding internet speeds.

10

Landon

Apr 16, 2025

·

Stayed 1 night

Staff was friendly. Good location next to the train. Easy to get to the city hub

8

Manon

Sep 30, 2025

·

Stayed 3 nights

L’appartement est bien situé, à proximité de petits restaurants, assez prêt de la gare et à environ 20 minutes de marche de la piazza de la républica. On a apprécié notre séjour.

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10

Vanessa

Jun 24, 2025

·

Stayed 2 nights

Incrível. Tinha lido comentários ruins mas também li que a gerencia havia mudado para dar uma chance, confiei e foi maravilhoso. Hotel muito confortável e bem equipado. Atendentes muito atenciosos e sempre a disposição via WhatsApp. Muito próximo da estação de trem e fácil se utilizar transporte público. Tem um restaurante próximo MARAVILHOSO! Chama San Jacobino, recomendo a visita.

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10

chris

Sep 23, 2025

·

Stayed 3 nights

Everything was perfect, great location clean excellent air conditioning

10

Jill

Apr 27, 2025

·

Stayed 5 nights

Excelllent location, by a tram station, four stops from the city centre. Some breakfast provision (fruit, buns, jam, coffee), but no access to a kitchen.

8

Nick Jerome

Jun 27, 2025

·

Stayed 2 nights

We appreciate the room's spaciousness and cleanliness, along with the presence of air-conditioning, which is great. It is unfortunate about the shower doors which is hard to slide and the moldy wall around the shower. Also, was only provided shampoo and no body wash, but that's ok. Overall, we enjoyed our stay, it was close to a tram stop, and felt safe.

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AI-generated summary based on recent guest reviews

Dining

On-site breakfast is basic or minimal, with some guests finding provisions insufficient; one review notes no access to a shared kitchen.

Related guest reviews

4

YH

Jan 3, 2024

·

Stayed 1 night

Maybe it's because of new year, from Check-in till Check out, i didn't see any reception person. I don't know where to park nor where to have my breakfast.

4

Frank

May 8, 2025

·

Stayed 3 nights

The contact was slow and the information was contradictory. The facilities were poor, the room was spartan and very noisy. The bathroom had no storage space and the bathroom door squeaked. The breakfast was a joke, on the first day there was a packaged croissant, after that none. You could have helped yourself in the hallway. Everything was not very hygienic. I would look for another hotel.

10

PETER

Sep 19, 2025

·

Stayed 2 nights

The facility is beautiful with signs of being an old world inn. The brick, stucco and lovely flower beds have great visual appeal! The staff has fairly good English skills. We enjoyed a delicious meal in the bar. Nicely appointed room with a huge TV. We arrived on foot, walking from the Metro station at 10 pm, passing several working girls. The property is gated so we felt very safe on site.

4

Roberto

Oct 11, 2024

·

Stayed 1 night

Las toallas no estaban en buen estado. La regadera se inundó porque la coladera estaba llena de cabellos. El servicio de café muy malo, no había suficiente para dos personas. Por la noche había muchos moscos , parece que dejaron las ventadas abiertas todo el día y se metieron.

Translate

8

NORIKO

Sep 20, 2025

·

Stayed 3 nights

電子レンジと給湯器があった。スーパーのモノやカップラーメンが食べられたのは良かった！！アルミホイールやラップ等置いてあったので助かった。カプチーノが無料で飲めた。陸上電車？の近くにあるので立地的には良いのかも？ウフィツィ美術館とは反対側にある。

Translate

10

Jill

Apr 27, 2025

·

Stayed 5 nights

Excelllent location, by a tram station, four stops from the city centre. Some breakfast provision (fruit, buns, jam, coffee), but no access to a kitchen.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $173	10
11 $162	12 $153	13 $153	14 $161	15 $162	16	17 $162
18 $152	19 $155	20 $154	21 $170	22 $157	23 $162	24 $162
25 $153	26 $166	27 $152	28 $153	29 $157	30 $164	31 $162

Su	Mo	Tu	We	Th	Fr	Sa
1 $147	2 $145	3 $148	4 $143	5 $154	6 $152	7 $153
8 $143	9 $153	10 $145	11 $143	12 $147	13 $163	14 $163
15 $148	16 $143	17 $143	18 $153	19 $147	20 $163	21 $158
22 $143	23 $149	24 $147	25 $149	26 $154	27 $157	28 $153
29 $153	30 $152

Soggiorno Madrid

Prices for Soggiorno Madrid

Monthly average prices

About this property

Location

Room options

Superior Double Or Twin Room

Maisonette

Standard Quadruple Room

Standard Double Room

Standard Triple Room

Guest reviews of Soggiorno Madrid

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Soggiorno Madrid

Prices for upcoming dates