Name: Courtyard Mobile
Address: 1000 West I-65 Service Road South, Bolton, Mobile, Alabama, United States of America, Mobile, Mobile County, US
Price range: US$88–US$209 per night
Rating: 7.9

What guests think

Reviews of Courtyard Mobile note generally clean rooms alongside dated facilities, recurring TV and HVAC problems, and confusion about amenities like a removed pool and limited on-site dining, producing a mixed but workable stay for many.

Staff interactions are frequently praised for friendliness and quick check-in, though some guests report an unattended or curt front desk, early housekeeping knocks, and one prolonged billing dispute. The property sits by the interstate with restaurants nearby; some rooms pick up highway noise and one reviewer felt uneasy about the area. Expect solid basics in a convenient spot, with potential trade-offs in maintenance and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews note dated facilities and needed repairs. The pool shown online no longer exists, and on-site coffee/bistro options can be limited or not consistently available.

Related guest reviews

4

Steven

23 Sept 2025

·

Stayed 3 nights

Now the Marriott knows better this place needs to be renovated spray painted tubs cracked tiles I didn't expect 5 stars but yeaaahhhh its gonna be a no for me. The staff was very nice and the young lady working in the coffee and food area was super happy and cheerful

6

Renee

18 Mar 2025

·

Stayed 2 nights

The room was ok but not for the price. Microwave didn’t have all its pieces. The TV wasn’t completely working. Offer streaming service but didn’t work.

8

Leslie

20 Apr 2025

·

Stayed 1 night

I like the cleanliness but I didn’t like that they no longer have a pool ;the one appears in the picture no longer exists and I was traveling with my kids and wanted to use the swimming pool and I dislike that I don’t agree you keep showing there is a pool if there is not. That is a scam for me.

6

Robert

31 Jan 2023

·

Stayed 1 night

Took 3 rooms to get one where the TV was in working order. Property needs to invest in new electronics.

4

Valerie

2 Aug 2024

·

Stayed 2 nights

The pull out sofa was a joke. Worse than a college dorm room futon. I called downstairs and asked for a room with two doubles, which the staff told me there were none left. No linens in the closet for said “pull out sofa” like they said there would be. Had to call back to get them. Roach on the floor in the morning when we left. Broken shower door handle. Limited food offering. The iced water in the lobby that had fruit slices in it had black specks come out when I poured it. Gross. Won’t ever stay again. Disappointed

6

Mark

26 Mar 2025

·

Stayed 4 nights

Very average is fairly dated

8

William

6 Dec 2022

·

Stayed 5 nights

3 night stay, nice facilities and clean.

10

Lawren

27 Feb 2023

·

Stayed 1 night

I enjoyed my stay here. The property was nice and clean, the staff was polite, beds and pillows were comfortable, and breakfast was good as well. However, they need to update their pictures online because they do not have an indoor pool nor a pool at all.

10

Michael

13 Nov 2023

·

Stayed 2 nights

Building needs updates and repairs. Staff does and amazing job with what they are given. It is clean and the staff is super friendly.

6

Tyler

15 Feb 2024

·

Stayed 2 nights

Overall property was nice. Staff was friendly. The tile floors in the building were slick. Like they had used the wrong cleaning solution on them and a hazard everywhere. I guess I misread when I booked there is no complimentary breakfast or coffee bar. Just a Starbucks stand that never seems to be open.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel and rooms clean, sometimes very clean. Others reported missed vacuuming, strong chemical or perfumed odors, a leaking shower, worn fixtures, and an isolated pest sighting.

Related guest reviews

8

Marjorie

11 Oct 2025

·

Stayed 4 nights

Only thing to immediately change is the over use of floral air freshener!

4

Steven

23 Sept 2025

·

Stayed 3 nights

Now the Marriott knows better this place needs to be renovated spray painted tubs cracked tiles I didn't expect 5 stars but yeaaahhhh its gonna be a no for me. The staff was very nice and the young lady working in the coffee and food area was super happy and cheerful

10

Tammy

23 Jun 2023

·

Stayed 1 night

The room was very nice and clean. Staff was awesome! Very friendly and helpful.

4

Laura

12 Feb 2024

·

Stayed 1 night

Upon walking into hotel room, the strong smell of chemical cleaning fluids hit me. Both of us couldn’t breathe and felt effects. I asked for a second room which was far better; cleaner air.

4

Valerie

2 Aug 2024

·

Stayed 2 nights

The pull out sofa was a joke. Worse than a college dorm room futon. I called downstairs and asked for a room with two doubles, which the staff told me there were none left. No linens in the closet for said “pull out sofa” like they said there would be. Had to call back to get them. Roach on the floor in the morning when we left. Broken shower door handle. Limited food offering. The iced water in the lobby that had fruit slices in it had black specks come out when I poured it. Gross. Won’t ever stay again. Disappointed

10

Phil

27 Jun 2023

·

Stayed 1 night

Rooms and common areas were modern and clean. But what made the stay special was the friendliness of the staff. Every one of them embodied "southern hospitality." It was what every hotel experience should be. They should be congratulated.

10

Deborah

2 Aug 2023

·

Stayed 1 night

The floor wasn't vacuumed well. I was picking things up off the floor. I also had to clean the glass top of the night stand before I felt like I could put things on it.

10

Clinton

2 Oct 2023

·

Stayed 2 nights

The staff were supportive and very helpful during our stay. It was one of the cleanest hotels we’ve stayed at. The entire staff went beyond the normal hotel staff making sure we had everything we needed to have a good stay. Our breakfast was a delight and the staff made it a very warm environment to eat in. I want to commend the entire hotel staff for being so professional and courteous during our stay. We look forward to returning in the near future.

8

Taku

30 Nov 2023

·

Stayed 2 nights

It wasn’t clean and the equipment was old

10

Sheila

27 Jun 2024

·

Stayed 1 night

Clean. Great place to stay. The shower leaked water all over when showering though. We put towels on the floor to catch it. Would stay again.

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Rooms

Some guests found rooms quiet and comfortable, though a few mentioned small size. Recurring issues include malfunctioning TVs or streaming, HVAC noise or performance problems, maintenance faults such as doors or sinks, occasional highway noise, and mixed bed comfort.

Related guest reviews

10

Jerry

25 Oct 2025

·

Stayed 1 night

Room was quiet & clean. Most frustrating part of our overnight stay was the TV reception. It literally blinked ‘off’ for several minutes at a time. There was no way to watch without loosing connection about every 5 minutes.

2

Byron

23 Jun 2024

·

Stayed 2 nights

No safe and view was a dumpster. Paid for two nights. Didn’t stay a single night. Shady neighborhood. I didn’t want to leave my car outside all night.

6

Renee

18 Mar 2025

·

Stayed 2 nights

The room was ok but not for the price. Microwave didn’t have all its pieces. The TV wasn’t completely working. Offer streaming service but didn’t work.

8

Romey

22 Oct 2024

·

Stayed 4 nights

Rooms kinda small and they didn’t clean the room

8

Vickie

27 Feb 2024

·

Stayed 1 night

The sink is bathroom was stopped up and the patio door was broke - bed lumpy

10

jerry

11 Dec 2022

·

Stayed 1 night

I really enjoyed the room and the bed was awesome!

8

Christine

23 Jan 2024

·

Stayed 1 night

This appears to be a fairly new hotel. It was clean; rooms were nicely appointed; front desk service was fabulous. Be aware this hotel is right next to the interstate and is quite noisy all hours of the day and night. The bed was also not very comfortable.

6

Robert

31 Jan 2023

·

Stayed 1 night

Took 3 rooms to get one where the TV was in working order. Property needs to invest in new electronics.

4

Lori

14 May 2025

·

Stayed 1 night

HVAC was not working well. Muggy air in the room. Recent paint job created a sticky door issue.

10

Charles

16 Aug 2025

·

Stayed 1 night

Check in was easy and the staff very friendly. Got into my room and the AC was making a noise. The power button wasn't working so went back to the front desk asking for another room. The front desk apologized and immediately moved me to another room without question. The room was clean and quiet with a comfortable bed. This facility will be my go to hotel during my next visits.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, welcoming, and efficient with quick check-in. A few guests experienced problems such as an unattended or curt front desk, early housekeeping knocks, and one prolonged billing dispute.

Related guest reviews

8

Donald

1 Mar 2024

·

Stayed 2 nights

Great hotel located near the interstate. Very quiet and well lit. My family and I felt safe. Room was nice and spacious. Upon check in the front desk staff was extremely friendly and knowledgeable. We decided to grab some food from the bistro bar and that when things weren’t so great. Honestly this was the only problem we had. The lady working the bistro Friday night seemed bothered when we interrupted her sitting at a table while on her phone. She wasn’t very customer service oriented. She acted very rude and unapproachable. Her attitude was poor and when my daughter later asked for extra condiments she acted like we were inconveniencing her. The house keeping staff was very professional and friendly. The always did a phenomenal job and made sure everything was clean.

10

Edward

15 Jun 2025

·

Stayed 2 nights

Quick and easy check-in. Quiet rooms. Staff always available.

6

Emanuel

8 Dec 2024

·

Stayed 2 nights

My spouse and I would have appreciated the common courtesy of not having the cleaning team knock on our door after 9am when checkout is at 12pm. On Friday, we arrived from out of town to prepare for a birthday celebration. That Saturday, we arrived late back to the hotel. We have never stayed at a hotel that knocks before checkout. Maybe slide a printed sheet underneath the door, but never knock. Also, when we returned from breakfast, we could not access ourcroom anymore.Once again, it wasn't even time for checkout. Just a bit more tactful would be appreciated.

6

Penny

1 Nov 2024

·

Stayed 1 night

My room could’ve been a lot cleaner but my issue was with the housekeeper on the morning of checkout. She was knocking on my door trying to get into my room at 9:23 am. When I politely declined, she asked me if I had a late checkout. I told her that checkout was at noon not 9:30 am and suggested she stop trying to get into rooms this early. I do NOT appreciate being woken up by housekeeping. I was traveling on business and planned to sleep in today. This was unacceptable.

10

Phil

27 Jun 2023

·

Stayed 1 night

Rooms and common areas were modern and clean. But what made the stay special was the friendliness of the staff. Every one of them embodied "southern hospitality." It was what every hotel experience should be. They should be congratulated.

10

Charles

16 Aug 2025

·

Stayed 1 night

Check in was easy and the staff very friendly. Got into my room and the AC was making a noise. The power button wasn't working so went back to the front desk asking for another room. The front desk apologized and immediately moved me to another room without question. The room was clean and quiet with a comfortable bed. This facility will be my go to hotel during my next visits.

2

Krista

10 Oct 2024

·

Stayed 1 night

They double charged me and then it took four separate occasions of calling the hotel to even get a hold of a manager that would refund me. Each time they said a manager would call me and never did. It took two weeks to finally talk to a manager and they were rude, interrupted me, and not kind. I was honestly surprised by how bad the service was. I would not recommend staying here.

10

Raechel

19 Jun 2025

·

Stayed 1 night

My review is less about the property and more about the staff. India and Princess were so kind to me and went out of their ways to make sure I had a lovely and peaceful visit. India especially made me feel very welcome and peaceful after a 12 hour drive. Thank you, India!

6

LeDarrius

22 Sept 2025

·

Stayed 2 nights

Stay was good. Front desk worker left for an hour and i couldn't be help with getting another room key

10

Michelle

18 Aug 2024

·

Stayed 2 nights

It was amazing and Lawrence the desk clerk was absolutely incredible he asked every day he saw me is your room ok is there anything I can do to make your stay more comfortable let me know great customer service

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AI-generated summary based on recent guest reviews

Location

Convenient to the interstate and near restaurants; several guests felt safe. Some rooms are affected by highway noise, and one reviewer expressed concern about the area.

Related guest reviews

2

Byron

23 Jun 2024

·

Stayed 2 nights

No safe and view was a dumpster. Paid for two nights. Didn’t stay a single night. Shady neighborhood. I didn’t want to leave my car outside all night.

8

Donald

1 Mar 2024

·

Stayed 2 nights

Great hotel located near the interstate. Very quiet and well lit. My family and I felt safe. Room was nice and spacious. Upon check in the front desk staff was extremely friendly and knowledgeable. We decided to grab some food from the bistro bar and that when things weren’t so great. Honestly this was the only problem we had. The lady working the bistro Friday night seemed bothered when we interrupted her sitting at a table while on her phone. She wasn’t very customer service oriented. She acted very rude and unapproachable. Her attitude was poor and when my daughter later asked for extra condiments she acted like we were inconveniencing her. The house keeping staff was very professional and friendly. The always did a phenomenal job and made sure everything was clean.

8

Christine

23 Jan 2024

·

Stayed 1 night

This appears to be a fairly new hotel. It was clean; rooms were nicely appointed; front desk service was fabulous. Be aware this hotel is right next to the interstate and is quite noisy all hours of the day and night. The bed was also not very comfortable.

8

Carlos

1 Jun 2025

·

Stayed 1 night

Good location

10

Walter

25 Jun 2024

·

Stayed 2 nights

Beautiful hotel in the middle of a lot of food ! Great spot

10

Angela

15 Feb 2024

·

Stayed 1 night

Fast and easy check in and close to the area we wanted to be in was the best thing.

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AI-generated summary based on recent guest reviews

Dining

Some guests enjoyed the available breakfast and warm service. Others note there is no complimentary breakfast, limited or sometimes unavailable coffee or bistro service, and occasional unhelpful interactions.

Related guest reviews

8

Donald

1 Mar 2024

·

Stayed 2 nights

Great hotel located near the interstate. Very quiet and well lit. My family and I felt safe. Room was nice and spacious. Upon check in the front desk staff was extremely friendly and knowledgeable. We decided to grab some food from the bistro bar and that when things weren’t so great. Honestly this was the only problem we had. The lady working the bistro Friday night seemed bothered when we interrupted her sitting at a table while on her phone. She wasn’t very customer service oriented. She acted very rude and unapproachable. Her attitude was poor and when my daughter later asked for extra condiments she acted like we were inconveniencing her. The house keeping staff was very professional and friendly. The always did a phenomenal job and made sure everything was clean.

10

Wilma

13 Jul 2024

·

Stayed 4 nights

The staff was marvelous! We loved the entertainment! I would suggest a continental breakfast. Ir will be nice to have cable, WIFI and Internet service for lap tops. We loved our stay at Marriott Hotel.

4

Valerie

2 Aug 2024

·

Stayed 2 nights

The pull out sofa was a joke. Worse than a college dorm room futon. I called downstairs and asked for a room with two doubles, which the staff told me there were none left. No linens in the closet for said “pull out sofa” like they said there would be. Had to call back to get them. Roach on the floor in the morning when we left. Broken shower door handle. Limited food offering. The iced water in the lobby that had fruit slices in it had black specks come out when I poured it. Gross. Won’t ever stay again. Disappointed

10

Lawren

27 Feb 2023

·

Stayed 1 night

I enjoyed my stay here. The property was nice and clean, the staff was polite, beds and pillows were comfortable, and breakfast was good as well. However, they need to update their pictures online because they do not have an indoor pool nor a pool at all.

10

Elizabeth

21 Jun 2023

·

Stayed 7 nights

Front desk Julia and bistro Mary made us feel at home.

8

april

11 May 2025

·

Stayed 1 night

For the most part, this stay was good. There was just one desk attendant who kind of rude about my request for a tea bag. She said I'd have to pay which is fine, but didn't have a price off hand. She also didn't try to get one. Everyone else was awesome, but I hope that desk attendant learns to be kind to people in need.

6

Tyler

15 Feb 2024

·

Stayed 2 nights

Overall property was nice. Staff was friendly. The tile floors in the building were slick. Like they had used the wrong cleaning solution on them and a hazard everywhere. I guess I misread when I booked there is no complimentary breakfast or coffee bar. Just a Starbucks stand that never seems to be open.

10

Clinton

2 Oct 2023

·

Stayed 2 nights

The staff were supportive and very helpful during our stay. It was one of the cleanest hotels we’ve stayed at. The entire staff went beyond the normal hotel staff making sure we had everything we needed to have a good stay. Our breakfast was a delight and the staff made it a very warm environment to eat in. I want to commend the entire hotel staff for being so professional and courteous during our stay. We look forward to returning in the near future.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$108
February	US$133
March	US$113
April	US$114
May	US$113
June	US$114
July	US$170
August	US$116
September	US$102
October	US$105
November	US$107
December	US$100

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $118	18 $118	19 $117
20 $113	21 $110	22 $110	23 $98	24 $89	25 $88	26 $89
27 $88	28 $88	29 $89	30 $89

Su	Mo	Tu	We	Th	Fr	Sa
				1 $112	2 $178	3 $158
4 $95	5 $107	6 $112	7 $119	8 $119	9 $134	10 $139
11 $98	12 $103	13 $109	14 $104	15 $109	16 $132	17 $132
18 $104	19 $108	20 $104	21 $162	22 $126	23 $162	24 $107
25 $112	26 $206	27 $209	28 $206	29 $110	30 $114	31 $112

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Suite, 1 Bedroom, Hearing Accessible (Accessible Bathtub)

Suite, 1 Bedroom, Hearing Accessible

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds, Hearing Accessible

Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Suite, 1 Bedroom

Room, Multiple Beds

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard Mobile

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Prices for upcoming dates