Name: Hampton Inn & Suites Mobile I-65@ Airport Blvd
Address: 1028 W I-65 Service Rd S, Bolton, Mobile, Alabama, United States of America, Mobile, Mobile County, US
Price range: US$98–US$209 per night
Rating: 8.28

What guests think

Across recent stays at Hampton Inn & Suites Mobile I-65@ Airport Blvd, travelers consistently highlight friendly staff, clean rooms, and a good complimentary breakfast, with convenient highway access and well lit parking adding to a sense of ease and safety.

Common drawbacks include uncomfortable beds, traffic or mechanical noise, and maintenance issues like faulty doors, AC or refrigerators, alongside occasional renovation disruptions, pool or gym closures, and inconsistent front desk responsiveness or communication during late night fire alarms. Several guests also value the pet friendly policy. Overall, expect a friendly, convenient stay with solid basics, but check on current renovations and room location if sensitive to noise or amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests liked the well-lit parking. Several noted renovation disruptions, elevator problems, and pool closures or green water, plus a report of broken gym equipment.

Related guest reviews

4

Stan

18 Jul 2024

·

Stayed 4 nights

This was my worst hotel experience ever. Firstly, the cardio equipment was broken throughout my stay, despite my complaints. The front desk, especially Amy, was unresponsive. She ignored calls and was often distracted by her phone, even admitting to watching Netflix instead of assisting guests. Her lack of accountability was frustrating. However, the evening attendant and a deaf housekeeper were exceptional. The room was standard, and breakfast, though basic, was adequate. They offered water upon request, which was a plus. Overall, while the room and breakfast were fine, the persistent issues with the gym and front desk service significantly detracted from my stay.

10

Teresa M

8 Nov 2025

·

Stayed 1 night

Our room was very spacious and clean. The gal at the desk that checked us in was very nice. I wish I would have caught her name. The laundry area was clean. There was a washer out of order but there were two so we were able to do our laundry.

2

William

29 Dec 2022

·

Stayed 1 night

1st. If I knew that the Hotel was going through renovations. I would have not stayed. 2nd - Contractors doing the renovation s, were rude. Would not stop working for me to check in. 3rd - Room door lock was pain and needs replacement . 4th - Hallway with removed carpet smelled bad. 5th - Breakfast was in 1 room and had to go back down the hall for a table to eat. 6th - This must be an older facility because the one of elevators the numbers did not work to tell tell which floor you were on.

10

Richard

19 Nov 2025

·

Stayed 1 night

Room clean & comfortable. Staff helpful.Breakfast very good. Parking well-lit, appeared safe.

10

ROBIN

18 Sept 2025

·

Stayed 1 night

Green pool.No bueno. The rest was Great.

6

karen

1 Oct 2025

·

Stayed 3 nights

When I look for a hotel I look for one with a pool. The pool was closed due to pump down although I know this stuff happens, it was still what I require when staying at a hotel. The next day the pool was open but the water looked green so I couldn’t use it again. There was no decafe coffee on the second day in the breakfast area or lobby area the entire day. There was stays all the way down the hallway from what looked like a leaking trash cart. The staff was friendly.

10

Kelly

22 May 2025

·

Stayed 1 night

I’ve stayed at this hotel three times in the past eight months and it has been fantastic each time. Easy, quick check in, friendly staff and very clean rooms. I travel here for work so am usually solo and feel safe because the parking lot is well lit and it’s a short walk to the front door.

8

Jennifer

7 Sept 2025

·

Stayed 1 night

One of the elevators wouldn’t go up to the third floor. It was the only one that would open on the first floor. So I road it to the second floor and took the stairs up to my room. Other than that it was good.

10

Thomas

14 Oct 2023

·

Stayed 1 night

Upgrades were being performed in the lobby and I assume elsewhere. Front desk check-in employees were friendly, helpful and pleasant to talk with. Room was clean and the bed comfortable.

4

Kathy Bowman

30 Dec 2022

·

Stayed 2 nights

The hotel was under renovations and it was difficult to get around and the breakfast area was not accessible

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe very clean rooms and public areas. Others reported issues such as odors, dirty or worn areas, hallway stains, or sticky floors.

Related guest reviews

10

Jacob

13 Aug 2025

·

Stayed 1 night

We just needed a place to stay for a road trip. The building was nice and well-maintained and our room was clean with comfortable beds. The breakfast was great! A lot of good options for picky breakfast eaters.

4

Daniel

28 Aug 2024

·

Stayed 2 nights

My room was Dusty and the bed spread and carpet looked 1000 years old. The room smelled moldy. AC filters should probably be changed.

10

Jennifer

29 Oct 2023

·

Stayed 1 night

The place was very clean and we noticed the staff worked hard to keep it that way...even the exterior parking lot was kept very clean. Staff were professional and friendly. Our room was clean and the beds were comfortable. We would not hesitate to stay there again in the future.

10

Brenda

18 Nov 2025

·

Stayed 5 nights

Clean rooms

10

Walter

17 Jun 2025

·

Stayed 1 night

Staff was very friendly and breakfast was amazing. Very clean hotel

2

Katy

12 Mar 2024

·

Stayed 1 night

Room was very dirty

4

Kathy

23 Aug 2025

·

Stayed 3 nights

Room had a bad urine smell.

6

karen

1 Oct 2025

·

Stayed 3 nights

When I look for a hotel I look for one with a pool. The pool was closed due to pump down although I know this stuff happens, it was still what I require when staying at a hotel. The next day the pool was open but the water looked green so I couldn’t use it again. There was no decafe coffee on the second day in the breakfast area or lobby area the entire day. There was stays all the way down the hallway from what looked like a leaking trash cart. The staff was friendly.

10

Kimberly

19 Dec 2022

·

Stayed 19,344 nights

Very friendly staff. Clean. Quiet

6

David

16 Apr 2024

·

Stayed 3 nights

Breakfast every thing was cold and kitchen was dirty we were there 4 days food was always cold and kitchen dirty

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and some are quiet, but recurring complaints mention hard or squeaky beds, traffic or equipment noise, dated features, and occasional AC, refrigerator, or door hardware issues.

Related guest reviews

6

LUIS

2 Dec 2022

·

Stayed 19,327 nights

Room doors have a huge gap at the bottom allowing all the noise and light to come into the room, it’s also a security issue, people can actually see you through that gap.

8

Luke

13 May 2025

·

Stayed 2 nights

Good stay with my son. Really great staff. Slight issue with humming noise and vibrating in the fourth floor room we were in. Couldn’t figure out if HVAC on roof or something else. Aside from that, recommend.

4

Randall

17 Feb 2025

·

Stayed 1 night

Ten or fifteen years ago I often stayed at Hampton Inns, knowing that the rooms would be modern with plush beds and they always were. This is the first time since then that I visited a Hampton Inn and it has officially become the last. The room seemed straight out of the 70's regarding technology to support modern travelers. Only 1 USB and 1 Type C outlets in the whole room. I needed 3 USB's to charge 2 phones and 1 Bluetooth but had to wait until morning to use my vehicle. The beds were not comfortable at all. They were hard and we did not sleep well. They were low to the floor and from appearance alone, were not the plush mattresses I remembered. The coffee pot was in the bathroom as there was no other good location for it, won't use that, and the tiny refrigerator did not cool. Left the next morning feeling tired. Like I said, last time for Hampton Inn.

10

Teresa M

8 Nov 2025

·

Stayed 1 night

Our room was very spacious and clean. The gal at the desk that checked us in was very nice. I wish I would have caught her name. The laundry area was clean. There was a washer out of order but there were two so we were able to do our laundry.

6

Karen

22 May 2025

·

Stayed 1 night

This hotel needs updating. Bed was uncomfortable and I fought the fitted sheet coming undone all night. Noisy refrigerator.

6

Mary Ann

13 May 2025

·

Stayed 1 night

There was loud freeway noise the whole night. The bed was soft and lumpy. Room was clean I even had ear plugs! Nice breakfast and eating area

10

David

25 Mar 2025

·

Stayed 2 nights

The night desk clerk was so friendly, I wish that I got her name. The breakfast worker, Elaine, was like a mother hen, making sure everyone ate their fill. She was amazing! The rooms were huge and exceptionally clean. This will be my go to hotel for all of my visits to Mobile!

8

Kay

30 Aug 2025

·

Stayed 1 night

The bed was hard as a rock!

8

Steven

22 Sept 2024

·

Stayed 1 night

I65 very noisy lot of traffic noise all night

8

Patti

26 Feb 2023

·

Stayed 1 night

The room we stayed in was very spacious. The only problem was there wasn’t a blow dryer. First time in my life I left mine home, because I knew I was coming to Hampton. Front desk and housekeeping was busy when I tried calling. This room was very handicapped friendly. Easy access and low hooks.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as warm, welcoming, and efficient, with many noting excellent front desk and breakfast staff. There are intermittent issues with front desk responsiveness or attitude, limited housekeeping by request, and poor communication during false fire alarms.

Related guest reviews

4

Stan

18 Jul 2024

·

Stayed 4 nights

This was my worst hotel experience ever. Firstly, the cardio equipment was broken throughout my stay, despite my complaints. The front desk, especially Amy, was unresponsive. She ignored calls and was often distracted by her phone, even admitting to watching Netflix instead of assisting guests. Her lack of accountability was frustrating. However, the evening attendant and a deaf housekeeper were exceptional. The room was standard, and breakfast, though basic, was adequate. They offered water upon request, which was a plus. Overall, while the room and breakfast were fine, the persistent issues with the gym and front desk service significantly detracted from my stay.

2

David

6 Dec 2022

·

Stayed 19,331 nights

I paid for a room to get a good nights sleep. Fire alarm (false) went off at 10pm and again at 12:50 am. Clerk would not give me a discount on room. Will never stay there again!!!

10

Timothy

19 Jul 2023

·

Stayed 1 night

Check in was fast and easy!

8

Ambri

2 Jun 2024

·

Stayed 2 nights

My stay was great. The only issue I have was the older Lady working at the front desk. I asked for some towels and she looked at me and questioned me asking did I not have any in my room with an attitude. Other than that everything was great.

10

Susan

28 Nov 2025

·

Stayed 2 nights

Room was great and Kim at the front desk was very personable. The shower was a little finicky but am guessing it was the operator. The hand held came apart while trying to make it work correctly. The breakfast was delicious and the lady making sure everything was fine did a great job. Like that there is hot chocolate at the coffee bar. Tasted so good since it was chilly.

10

Dorian

11 Nov 2025

·

Stayed 1 night

Extremely kind and helpful staff

4

Deloree

3 Apr 2023

·

Stayed 2 nights

This is the first time I've ever stayed in hotel that didnt have housekeepers unless requested. Before i left for the day i gathered all the trash and put it by the door and i piled the dirty towels in the bathroom floor to mske it easy for the housekeepers, only to come back to things the same way that I left them. The beds were not touched either. I talked to the front desk person and he told me that they dont have housekeepering unless you request it. My friend room that went with me checked in to her room, opened the door to see a A/C unit in the middle of the floor and the other A/C was opened with a chair in front of it and it was dirty too. Im sorry for being long winded but I want you to understand how DISAPPOINTED I was with my stay.

10

David

21 Jun 2025

·

Stayed 1 night

The desk staff was outstanding

10

Vicki

28 Apr 2025

·

Stayed 1 night

The desk clerk was so friendly and personable - we will stay again Good breakfast

8

Tim H

26 Apr 2024

·

Stayed 1 night

We waited, and waited, and waited for someone to show up to the front desk to check us in even after we called to try to get someone.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to I-65, the airport, and dining, with several guests feeling safe due to well-lit parking.

Related guest reviews

10

Steven

29 Jun 2023

·

Stayed 1 night

Easy to get to, clean property and near plenty of places to eat.

10

Lori

3 Jan 2025

·

Stayed 1 night

Easy access from the highway. Nice room, very quiet.

6

Mary Ann

13 May 2025

·

Stayed 1 night

There was loud freeway noise the whole night. The bed was soft and lumpy. Room was clean I even had ear plugs! Nice breakfast and eating area

8

Sharron

4 Jan 2024

·

Stayed 2 nights

I liked the location perfect for my little shopping expeditions before I left for the cruise terminal. I also liked the size of the room and that breakfast was included.

10

Cynthia

23 Sept 2025

·

Stayed 1 night

Great hotel - right off the Interstate - 15 minute drive to the airport. very friendly people, Clean comfortable room

10

Richard

19 Nov 2025

·

Stayed 1 night

Room clean & comfortable. Staff helpful.Breakfast very good. Parking well-lit, appeared safe.

8

Timorthy

5 Feb 2023

·

Stayed 1 night

It was in a great location with east access to the interstate.

8

Steven

22 Sept 2024

·

Stayed 1 night

I65 very noisy lot of traffic noise all night

8

Jarrod

3 Jun 2025

·

Stayed 1 night

Very nice hotel, especially for the price. The only thing that we didn't like was the location, it's located on an outer road that is difficult to get to.

10

Ira

3 Aug 2025

·

Stayed 1 night

Like the location

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly rated good to excellent with plenty of options and attentive staff. Some guests encountered cold or limited items and occasional coffee supply gaps.

Related guest reviews

10

Gary

21 Sept 2024

·

Stayed 2 nights

Nice clean room with excellent breakfast

10

Jacob

13 Aug 2025

·

Stayed 1 night

We just needed a place to stay for a road trip. The building was nice and well-maintained and our room was clean with comfortable beds. The breakfast was great! A lot of good options for picky breakfast eaters.

8

Deanna

24 Sept 2024

·

Stayed 2 nights

I would love to see better breakfast options.

10

Laura

5 Nov 2025

·

Stayed 1 night

Elaine did a great job for breakfast

10

Susan

28 Nov 2025

·

Stayed 2 nights

Room was great and Kim at the front desk was very personable. The shower was a little finicky but am guessing it was the operator. The hand held came apart while trying to make it work correctly. The breakfast was delicious and the lady making sure everything was fine did a great job. Like that there is hot chocolate at the coffee bar. Tasted so good since it was chilly.

10

Maggie

21 Nov 2023

·

Stayed 1 night

The hotel was very clean. Staff was friendly and courteous. Breakfast served at 6am was very convenient for us as we needed to travel early. Great breakfast with plenty of options to choose from. Would stay here again!

10

Richard

19 Nov 2025

·

Stayed 1 night

Room clean & comfortable. Staff helpful.Breakfast very good. Parking well-lit, appeared safe.

6

karen

1 Oct 2025

·

Stayed 3 nights

When I look for a hotel I look for one with a pool. The pool was closed due to pump down although I know this stuff happens, it was still what I require when staying at a hotel. The next day the pool was open but the water looked green so I couldn’t use it again. There was no decafe coffee on the second day in the breakfast area or lobby area the entire day. There was stays all the way down the hallway from what looked like a leaking trash cart. The staff was friendly.

6

David

16 Apr 2024

·

Stayed 3 nights

Breakfast every thing was cold and kitchen was dirty we were there 4 days food was always cold and kitchen dirty

6

Vikki

7 Jun 2025

·

Stayed 1 night

The beds were uncomfortable and squeaky. The noise woke us up all night every time someone moved. The AC sort of worked but took hours to heat up when we first walked in. Breakfast was cold and VERY limited. The tub was old and the carpet was ripped.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$108
February	US$151
March	US$128
April	US$123
May	US$116
June	US$117
July	US$136
August	US$112
September	US$109
October	US$113
November	US$105
December	US$93

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $139	18	19 $98
20 $102	21 $110	22 $115	23 $115	24 $114	25 $108	26 $107
27 $106	28 $110	29 $111	30 $112

Su	Mo	Tu	We	Th	Fr	Sa
				1 $133	2	3
4 $120	5 $126	6 $127	7 $126	8 $127	9 $134	10 $120
11 $116	12 $137	13 $134	14 $134	15 $120	16 $111	17 $111
18 $121	19 $139	20 $134	21 $139	22 $139	23 $123	24 $123
25 $124	26	27	28	29 $209	30 $122	31 $126

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds

Studio, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Studio Suite, 1 King Bed

Studio, 1 King Bed, Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Mobile I-65@ Airport Blvd

Have a question?

Prices for upcoming dates