Name: SpringHill Suites by Marriott Phoenix Chandler Fashion Center
Address: 225 North Metro Boulevard, West Chandler, Chandler, Arizona, United States of America, Chandler, Maricopa County, US
Price range: US$92–US$171 per night
Rating: 8.45

What guests think

Across many reviews of SpringHill Suites Phoenix Chandler/Fashion Center, travelers praise the walkable, mall-side location, welcoming staff, and free breakfast, with many finding rooms clean and spacious, though some note dated finishes alongside intermittent maintenance, AC, lighting, or noise issues.

Cleanliness feedback is mixed: many describe very clean spaces, while others report stained linens or sofas, odors, mold, or missed housekeeping. Facilities include a pool and hot tub that guests often enjoy, though a few found the pool unclean or the hot tub not working; paid open-lot parking is common and frequently disliked. Expect a convenient, value-focused stay with friendly service, but be prepared for occasional upkeep issues and parking fees.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the pool, hot tub, and gym, though some reported an unclean pool or nonworking hot tub. Open-lot parking costs extra and is widely disliked; there were isolated reports of construction odors or an elevator outage.

Related guest reviews

10

FILIBERTO

27 May 2025

·

Stayed 2 nights

The hotel’s location is excellent, especially if you’re coming from Tucson, there’s no need to drive into the city or deal with heavy traffic. It’s right next to the Chandler Fashion Center and very close to the outlets, with countless stores and restaurants nearby. The hotel is modern, very clean, and the room was spacious and comfortable. Check-in was quick and efficient, and the complimentary breakfast was quite good. Parking is available but comes at an extra cost. One area for improvement: during our two-night stay, housekeeping never came to make the beds or clean the room. We’re not sure if we had to request it or if there was an additional charge, but we weren’t informed of any such policy at check-in. Also, the bathroom didn’t have a working exhaust fan or perhaps it didn’t have one at all. The area offers plenty of recreational activities. Just minutes away is an Indoor Karting facility, and many outdoor fun with playgrounds, a lake, and picnic areas.

8

Christy

23 Jun 2025

·

Stayed 2 nights

Everything was amazing except that they didn't clean the pool the entire three days that we stayed there. Customer service was great. Breakfast was good. The room was clean. The only reason for four stars is because i had to skim the pool every time we wanted yo use it. There were also other guests skimming the pool while they were using it.

10

Amy

19 Aug 2025

·

Stayed 1 night

Good breakfast variety, room was clean and bed was comfortable sleep well . Pool area was clean swimming pool and hot tub very nice .

8

Rena

6 Jan 2025

·

Stayed 1 night

I didn’t like that you have to pay for parking .

2

Cathleen

26 Sept 2025

·

Stayed 2 nights

Business trip - no shopping. No business facilities. Not quiet -

6

Richard

11 Mar 2024

·

Stayed 8 nights

8 nights with only 2 maid services. Staff was friendly and helpful. Elevator was out of order. Rooms are ready for a remodel. Older and dated. Noisy next to the highway.

10

Stephanie

22 Sept 2024

·

Stayed 2 nights

We had a great stay. The breakfast is delicious. The pool and gym were great. The room was cl an and if we needed anything they got it to us right away.

10

Elizabeth

24 Mar 2025

·

Stayed 2 nights

The area outside the hotel is close to shopping and restaurants so very convenient location. Check in was fast and easy. The amenities were great, pool and hot tub were clean. Something to improve is the breakfast, it was not pleasant. We booked this location to visit the ASU campus and it was only 15 minutes away.

8

Judith J

1 Sept 2024

·

Stayed 3 nights

Under construction so noisy and stinky like paint. Room spelled funny, like musky nasty odor. Tv cable never worked. Staff was super nice and helpful. Breakfast hot, good though felt like staff watching you just too much. Noisy annoying people at pool but that likely can’t be helped. Parking area had limited shade, expensive. Should be free. Front desk help was always exceptional.

8

Mark S Soo

1 Jun 2025

·

Stayed 4 nights

Property is in excellent condition as were the workout room. It is also convenient to shopping and restaurants. Staff is friendly and helpful. The thing that is annoying and surprising is having to pay $15 a day for parking. This the first time I’ve had to pay for parking at a hotel of this type which doesn’t have a parking garage. Parking is totally open for anyone to park there. It seems like one way for Marriott to add to their profit margins.

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Cleanliness

Many guests found rooms and common areas clean, but numerous reviews cite stained linens or couches, odors, mold, and missed housekeeping or every-other-day service. A few reported severe lapses like bed bugs or leftover debris.

Related guest reviews

2

Hendi

24 Jul 2025

·

Stayed 1 night

Our room was dirty and it looked like it wasn't properly cleaned. There was dog kibbles in the corner by the sofa area. There was little bit of feces on one of the bed sheets. Honestly we were disgusted by the conditions of the room and we didn't noticed until the morning as we arrived to the hotel pretty late at 1am so just went straight to sleep.

2

Jared

18 Aug 2025

·

Stayed 1 night

Bed bugs

2

Cathleen

16 Jan 2025

·

Stayed 1 night

--Threshold plates in the bathroom are a tripping hazard. --Baseboards in the bath area are filthy. --Toilet paper is akin to sand paper. Bring your own. --Shower water temperature almost gets up to “tepid”. --Shower head adjustable for a variety of sprays. However, placed so high on the wall would have to stand on the edge of the bathtub to reach it. --Shower head looks disgusting - like it hasn’t been cleaned since it was installed. --Shower curtain not waterproof and too short to stay inside the tub resulting in big puddle on the floor. --Fancy toiletries shown in advertising photos are nonexistent. What you get is one tiny bar of soap and a bottle of lotion. --Refrigerator not running at check in, hardly chills and turns itself off after about 4 hours. Front desk doesn’t explain this. Had several food items ruined.

2

Camie

4 Oct 2025

·

Stayed 2 nights

Dirty. Stains on the couch, bed, etc.

10

Toni

30 Sept 2025

·

Stayed 1 night

Our sheets were stained and pillow cases as well

2

Tiffani

24 Sept 2025

·

Stayed 1 night

The room did not match but the pics online. The room was dark and did not have good lighting in the bed area. There were stains on the sheets and throughout the walls in the room.

6

Ceaira

6 May 2023

·

Stayed 2 nights

The staff was wonderful, breakfast options were great. However my shower head was disgusting and my toilet struggled to flush every time

2

Patrick

4 Mar 2025

·

Stayed 1 night

The couch in the room had questionable stains all over it. The room had a musky smell. The AC was very dirty and couldn't cool the room. The ceiling above the shower had mold. And the refrigerator wasn't cooling and had a unique cooling feature where it only would cool for 2 hours.

4

Francisco

10 Nov 2025

·

Stayed 1 night

There was stain in ceiling and look like there was a leak. Electrical covers were broken. Tv reception was awful couldn’t watch tv. Bathroom floor was dirty.

6

Lisa Ann

11 Nov 2024

·

Stayed 5 nights

Property is old and is in need of renovation in MANY areas. Bathrooms are old and can no longer be made clean. The bathroom exhaust fan was painted over so many times it no longer worked efficiently. Bathroom lighting was dim and useless in the evening. Random stains on couch made us question our choice.

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Rooms

Many describe rooms as spacious and comfortable with useful layouts, but others note dated decor, dim lighting, small TVs, and noise from thin walls or traffic. Several mention AC or appliance issues and inconvenient walk-in or ADA showers that wet the floor.

Related guest reviews

10

Carlos Alberto

3 Sept 2025

·

Stayed 2 nights

Location is great and convenient. The beds could be updated but other than that the room was great, good space, good condition, fridge, microwave. Cleaning staff very nice. Breakfast was suffucient, eggs, bread, waffles, yoghurt even chocolate milk. Will stay again.

8

Mathew

3 Aug 2024

·

Stayed 5 nights

The area, parking, and staff were amazing. The room was just a little too small and had a few issues with the a/c. It would not get cold in our room.

8

Phyllis

1 Jun 2025

·

Stayed 2 nights

I like hotels that have sitting area separate from the bed/bathroom area. I also appreciate that they don't automatically cancel your reservation if your more than an hour or two late! I do wish the sĺeeping area was a little more roomy

10

hector hugo

4 Sept 2025

·

Stayed 2 nights

Great hotel for a family trip. Very convenient location. Rooms are spacious and confortables. Breakfast included is very good.

8

Linda

16 Dec 2024

·

Stayed 2 nights

Thin walls and ceiling Heard every step the person made above me

8

Daniel

28 Jul 2024

·

Stayed 3 nights

The fridge in our room didn't work and we only got a replacement on the 3rd day. Another suggestion: the bathroom should have some hooks to hang wet towels and a small table or shelf to put items. Other than that, a fine stay overall.

8

Lisa

2 Sept 2024

·

Stayed 1 night

Loved the pool and the room space. Beds were super hard though and could hear traffic all night. But loved the location.

8

Betty

24 Nov 2025

·

Stayed 1 night

The room was good, the mattress was lumpy.

6

Amanda

12 Feb 2025

·

Stayed 1 night

A little old. Couch had some stains on it. Tv had a crack on it. So when I turned it off the tv was still illuminated had to unplug it . Very bright outside . So room was kinda bright when trying to sleep. Bed was a little too hard .

10

Abril

12 Jul 2025

·

Stayed 1 night

Clean and spacious room. Easy to get to and very conveniently placed.

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Service

Service is widely praised as friendly, welcoming, and helpful, with quick check-in and staff resolving issues for many guests. A minority reported rudeness or understaffing at times, and some wished policies like housekeeping frequency and parking fees were explained upfront.

Related guest reviews

10

Christine

30 Apr 2023

·

Stayed 4 nights

The staff was very helpful and kind.

10

Johnnie Lee

27 Oct 2024

·

Stayed 4 nights

Super friendly staff

2

Michael

7 Jul 2025

·

Stayed 9 nights

First, got a king room even though I reserved 2 queens, for 3 adults. Switched the next day and got another king room. Switched again. The double queen room smelled bad from the sink drain. Carpet throughout was clearly dirty. The shower faucet leaked badly, reducing water pressure and leaving water on the floor. Housekeeping was every other day, but was not done well, so we cancelled any further service. Carpet not vacuumed, shower not wiped down, didn't get fresh towels. Lousy patchwork caulking throughout made it look trashy. Breakfast was good but understaffed on weekend and as a result, ran out of everyrhing. Hotel seemed understaffed as a whole. Whenever i went to the front desk for something, nobody was there and had to wait for the person to return from assisting another guest. Another thing about the room, one of the queen beds was so close to the AC unit, had to climb over to get to that side. Oh, and none of the phones in the whole place were working, according to a staff member. Will not be staying here again. Don't know how it got such a high rating. Bots I guess.

2

James

17 Sept 2023

·

Stayed 5 nights

The staff was OK. Only one young lady was very rude and unprofessional

10

Mike

18 Sept 2025

·

Stayed 1 night

Have stayed here several times - smart, efficient staff / good value !

10

Brittani

11 Aug 2024

·

Stayed 1 night

Everything was really very nice. Especially for price I expected a little less but it was excellent. Mostly, the staff was so genuine and so freaking kind. All of them. Housekeeping. Front desk, people in between. Everyone was above par. Makes a huge difference.

10

Maria

17 Sept 2024

·

Stayed 2 nights

Check in was very quick and easy. They accommodated my daughter's request for addjoining rooms. I was have problems getting my flight boarding pass to save to my phone. April at the front desk was able to help me out and printed it for me. All the staff was very nice. Breakfast had plenty of options. The breakfast potatoes on Sunday were delicious. If I am back in the area I will definitely stay again. Highly recommend this hotel.

10

IVAN

17 May 2025

·

Stayed 2 nights

The service was exceptional; the staff was very welcoming and attentive. The breakfast was very complete with an excellent variety of sauces, which we loved. The location was very safe, across from the Fashion Mall and next to Walmart, where we were able to take advantage of the special prices only available at the Subway-Walmart lunch area. The rooms were spacious and clean, and the soundproofing was excellent, which was a welcome relief when sleeping. We will definitely return on our next visit to Phoenix.

2

Monica

17 Aug 2025

·

Stayed 1 night

The ac was not working properly in the middle of the night. I was to exhausted to get up and go down to the office. When I told the woman at the desk in the morning. She replied you should have said something i explained to her i was to exhausted and she again just replied you should have said something (rudely). I wasn’t asking for anything i simply letting her know how my stya was when she asked. There was no need for her to be ride

10

Cindy

13 Feb 2023

·

Stayed 1 night

April was very friendly and easy check in. Clean and very comfortable rooms. Very pleased with our stay. Can always rely on a Marriott property. Thank you.

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Location

Widely praised for being across from Chandler Fashion Center and near many restaurants, shops, and major roads, with a generally safe, walkable setting. Handy for business, ASU visits, and freeway access.

Related guest reviews

10

Thomas

17 Mar 2024

·

Stayed 2 nights

I liked the easy access to main roads, right off the 101 freeway. Very clean and well kept.

10

FILIBERTO

27 May 2025

·

Stayed 2 nights

The hotel’s location is excellent, especially if you’re coming from Tucson, there’s no need to drive into the city or deal with heavy traffic. It’s right next to the Chandler Fashion Center and very close to the outlets, with countless stores and restaurants nearby. The hotel is modern, very clean, and the room was spacious and comfortable. Check-in was quick and efficient, and the complimentary breakfast was quite good. Parking is available but comes at an extra cost. One area for improvement: during our two-night stay, housekeeping never came to make the beds or clean the room. We’re not sure if we had to request it or if there was an additional charge, but we weren’t informed of any such policy at check-in. Also, the bathroom didn’t have a working exhaust fan or perhaps it didn’t have one at all. The area offers plenty of recreational activities. Just minutes away is an Indoor Karting facility, and many outdoor fun with playgrounds, a lake, and picnic areas.

10

Matthew

16 Jun 2025

·

Stayed 6 nights

Very convenient for business travel. Close to shopping mall, free buffet breakfast, and friendly staff.

10

Eileen

16 Oct 2024

·

Stayed 1 night

Close to everything

10

SHANMUGA ANAND

22 Aug 2024

·

Stayed 1 night

Great location as there were Walmart, Chipotle and banks just opposite to the hotel where we can just walk.

10

Santiago

3 Aug 2025

·

Stayed 1 night

It was easy access to the freeway and just across the street from the mall

8

Amelia

25 Mar 2024

·

Stayed 1 night

This property was in a very convenient location so close to all the restaurants, to the chandler fashion mall, and the frws. Very nice city.

8

Zepure

31 Aug 2025

·

Stayed 2 nights

Very convenient for shopping.

10

Angel

15 May 2025

·

Stayed 4 nights

This property was exceptionally clean and in the perfect location! Within just a 3-minute walk, you can be at the Fashion Center, Walmart, and surrounded by a variety of dining options. The staff was incredibly friendly and accommodating throughout my stay. I also appreciated the rotating breakfast options each morning, which added a nice touch. This will definitely be my go-to hotel whenever I visit Arizona!

10

Tina

5 Sept 2024

·

Stayed 1 night

close to shopping

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Dining

Breakfast is frequently praised for being hot, varied, and kid friendly with rotating options. Some guests found it understaffed or replenished slowly at busy times, and a few thought the dining area small.

Related guest reviews

10

Hua-Yu

24 Aug 2025

·

Stayed 1 night

Property is pretty clean and staff has been nothing but nice. Breakfast is simple but definitely enough options to fulfill your basic needs. Dining area could use an expansion but not too bad as is. Overall would recommend given the location and typical price they offer.

10

FILIBERTO

27 May 2025

·

Stayed 2 nights

The hotel’s location is excellent, especially if you’re coming from Tucson, there’s no need to drive into the city or deal with heavy traffic. It’s right next to the Chandler Fashion Center and very close to the outlets, with countless stores and restaurants nearby. The hotel is modern, very clean, and the room was spacious and comfortable. Check-in was quick and efficient, and the complimentary breakfast was quite good. Parking is available but comes at an extra cost. One area for improvement: during our two-night stay, housekeeping never came to make the beds or clean the room. We’re not sure if we had to request it or if there was an additional charge, but we weren’t informed of any such policy at check-in. Also, the bathroom didn’t have a working exhaust fan or perhaps it didn’t have one at all. The area offers plenty of recreational activities. Just minutes away is an Indoor Karting facility, and many outdoor fun with playgrounds, a lake, and picnic areas.

8

scott

20 Apr 2024

·

Stayed 3 nights

Breakfast was different everyday and the staff was very attentive and friendly which I thought was great

10

Marianne

7 May 2023

·

Stayed 2 nights

The pool is small ,and they ran out of eggs for a long time this morning but everything else seems good .

10

Nolly

2 Jul 2024

·

Stayed 6 nights

I loved that I was able to check in hours before 3PM! Breakfast options were phenomenal!

8

Sheileen

6 Jul 2024

·

Stayed 1 night

Good service, but during breakfast, the staff was unpleasant, and the service was terrible, especially the employee Linda, who was very unfriendly and arrogant when serving customers.

2

Esmeralda

29 Jun 2025

·

Stayed 1 night

It was not clean and there wasn’t any breakfast the lady that was getting food would take forever and bring out one bag of bagels at a time and take forever with everything including the waffle batter

10

ILAISAANE

4 May 2024

·

Stayed 2 nights

The staff were so friendly and helpful! The hotel is beautiful and clean, will definitely stay here again! And the breakfast in the mornings were so good!! Such a variety of options! Loved our stay here. Definitely family friendly!

10

Stephanie

22 Sept 2024

·

Stayed 2 nights

We had a great stay. The breakfast is delicious. The pool and gym were great. The room was cl an and if we needed anything they got it to us right away.

10

Tabatha

23 Jul 2025

·

Stayed 1 night

Great stay. Breakfast was excellent.

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Month	Average price
January	US$142
February	US$191
March	US$216
April	US$133
May	US$110
June	US$93
July	US$93
August	US$88
September	US$92
October	US$123
November	US$146
December	US$133

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $132	17 $114	18 $118	19 $114
20 $94	21 $110	22 $110	23 $110	24 $94	25 $94	26 $94
27 $94	28 $92	29 $96	30 $95

Su	Mo	Tu	We	Th	Fr	Sa
				1 $111	2 $108	3 $119
4 $104	5 $142	6 $146	7 $141	8 $142	9 $150	10 $152
11 $142	12 $136	13 $139	14 $139	15 $136	16 $155	17 $149
18 $147	19 $150	20 $151	21 $142	22 $142	23 $160	24 $171
25 $142	26 $142	27 $142	28 $147	29 $142	30 $152	31 $155

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

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FAQs about SpringHill Suites by Marriott Phoenix Chandler Fashion Center

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