Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered?

A complimentary on-the-go breakfast is served daily from 6 AM to 9 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4 PM to 11 PM, and check-out is at 11 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances, wheelchair-accessible facilities, and elevators. Accessible parking is also available.

Where is the property located in relation to key landmarks?

The hotel is located in Phoenix (Estrella Village), within a 10-minute drive of the Phoenix Convention Center and Grand Canyon University. It is approximately 11.1 miles from State Farm Stadium and 7 miles from Chase Field.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available for guests, operational from 7 AM to 11 PM.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10.00 per night, subject to availability. Advance request or confirmation is required.

Comfort Inn I-10 West at 51st Ave

Average nightly price at Comfort Inn I-10 West at 51st Ave by month, last 12 months (USD)
Month	Average price
January	US$98
February	US$146
March	US$158
April	US$111
May	US$87
June	US$83
July	US$81
August	US$73
September	US$66
October	US$96
November	US$98
December	US$85

What guests think

Reviews of Comfort Inn I-10 West at 51st Ave point to a budget-friendly, freeway-convenient stay with generally clean, comfortable rooms and helpful staff, but also recurring maintenance problems, inconsistent housekeeping, and concerns about the surrounding area and amenities.

Some guests enjoyed the breakfast and a generally quiet night's rest. However, many reviews highlight numerous homeless people around the property and mixed feelings about safety, especially after dark. Facilities need attention: the hot tub is frequently down, pool cleanliness varies, the gym is minimal, and essentials like ice machines, elevators, or room curtains/TVs are sometimes inoperable. Expect an affordable, convenient stop with variable upkeep and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Hot tub frequently out of order; pool cleanliness and availability vary, with some closures. The gym is minimal and partly nonfunctional, and there are occasional issues with elevators and ice machines.

Related guest reviews

4

Josh

15 Nov 2024

·

Stayed 1 night

I decided to stay here because of the gym in the free breakfast. Checked in at 1:30 had to wait for a while before somebody would let me in the front door. The gym is not what it looks like in the pictures. It is a single elliptical and treadmill only. Want to have breakfast at 10 after eight and there was nothing out. Apparently breakfast is only served from 5 to 8 AM even if you don’t get your room until 2 AM.

8

Patricia

11 Sept 2025

·

Stayed 4 nights

the carpet is all covered in stains, the elevator was scary to ride on, sometimes it would move slightly up or down before we stepped inside or out of it after the doors either opened or closed. the bed was old and uncomfortable and the towels were very old and had almost no “fluff” to them. the hot tub was dirty and never got hot and the area around the pool was dirty, every since lounge chair was broken and you could not sit on them without breaking them further. has potential to be an amazing comfort inn but this was not like any i’ve stayed in before, definitely below their standards. staff was very very nice and helpful.

2

Suzanne

1 Mar 2025

·

Stayed 2 nights

Hot tub broken, promised it would be fixed, never was. Smoke detector ripped out of wall. Plugs not covered in room. No clean towels.

4

Kristi kay

16 Nov 2024

·

Stayed 6 nights

Stayed for 6 days, had to go to the front desk to reprogram our keys at least 3 times!!! Also, speciffically asked for our room cleaned two seperate times and was NEVER done, but last day they were knocking on the door at 0915, wanting to clean when we had a late checkout. The breakfast "buffet" was 5am-8am and if you wanted anything you better go at 0500. Just overall not that great of a stay. The hot tub was cold, so couldn\'t even get in that!! All the things that attracted us to that hotel were the worst things we encountered.

6

Jonathan

4 Apr 2023

·

Stayed 2 nights

The breakfast was good. The hot tub wasn't working. The pool signs said it closes at 10, yet at 9 it was already closed. They were understaffed. I waited 20 minutes just to check in. The toilet paper role was broken in the bathroom.

6

Iván

3 Apr 2024

·

Stayed 2 nights

Booked property as a last minute alternative. Price was not worth it for the quality of the room and overall hotel. Room curtains had stains on them, fixtures inside bathroom were loose. Furniture was scratched and scuffed. Gym equipment was nonfunctional except for treadmill. The hotel itself was clean throughout but just not worth the nightly price. Won’t be staying here again unfortunately.

6

Wendy

25 Mar 2024

·

Stayed 2 nights

Better than the surrounding hotels, however the jacuzzi didn’t work, water damage on ceiling from probably a leak from the upstairs ac/heater is very visible, ceiling damage in bathroom ceiling also very visible like they need to fix it asap. One of the covers had pen writing from a previous customer. Breakfast until 10am was nice. I think part of the problem is that they are probably under staff. Most staff were nice and helpful. Hotel was quiet.

6

Ellen

17 Oct 2023

·

Stayed 1 night

We picked this hotel because it had a pool and a spa - they were both dirty and non-functional. Before we knew it was non-functional - we went to get towels for the pool - so the office staff provided them for us - and never let anyone know that the pool or spa was not working. The beds were comfortable. The staff was great. Next time will ask to be moved to another hotel though.

4

Perfecto

21 Oct 2023

·

Stayed 1 night

Free breakfast was very good. Room was clean. However, All ice machines not working so NO ice in the hotel!!

8

Norman

22 Sept 2025

·

Stayed 1 night

Hot tub is out of order

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: multiple reports of stained carpets and worn or moldy bathrooms, plus inconsistent housekeeping on multi-night stays; others found rooms clean.

Related guest reviews

6

Randal

17 Mar 2024

·

Stayed 3 nights

Our stay was ok, not great. Our biggest issue was the bathroom. The shower walls and the rack for soap and shampoo needed wiping down. Mold on caulking in shower. The exhaust fan sounds like it's going to explode. The rest of the room was clean. Comfortable bed, good linens. The hotel is right off of I-10 and easy to get to but highway noise wasn't noticeable. It was nice to have a refrigerator and microwave in the room. There's coffee in the room too but the coffee in the lobby is better.

4

Cheryl

10 Mar 2025

·

Stayed 3 nights

There was no cover for the bathroom vent that didn’t work. Someone’s soap was left in the shower which made me believe it wasn’t properly cleaned. That bathroom vent appeared to have black mold all around it. They allowed smoking because room 233 smelled like marijuana most of the time, strong enough for strong presence in the hallway and cigarettes every so often. My families rooms had problems as well and I will let them explain those. Lots of homeless on and near premises and not bashful about smoking marijuana. Eggs and sausage for breakfast were cold. No knives at breakfast to cut waffles or biscuits with.

2

Jeffrey

9 May 2023

·

Stayed 2 nights

My room was a disgrace, room was filthy, there was blood on the spread, carpeting was dirty. My fridge was broken, phone was broken, when I went downstairs to inform them of the room, they said they would move me, explained I would like some thing on the lower floor, I was informed they had a room but the Tv was broken. I have pictures of the blood on the spread. When I tried to get some compensation for the in convenience they said sorry there was nothing they could do. Well they have lost a customer. What kind of hotel rents rooms in this condition, its just deplorable.

8

Sita Lucia

24 Sept 2025

·

Stayed 3 nights

The hotel carpets were very old looking and not that clean

2

Victoria

1 May 2025

·

Stayed 1 night

Absolutely horrible. The shower leaked and it leaked into the bathroom floor. The ceiling had mold on the floor and on the ceiling the air conditioning leak. The sink in the bathroom was just about to fall off.

8

ADELPHA

24 Feb 2025

·

Stayed 2 nights

Our stay was okay. The room was comfortable & clean. During our stay, there was no housekeeping.

10

Rachel

3 Mar 2024

·

Stayed 1 night

Nice, clean and comfortable. Family was here to attend a concert. The location was great and the accommodations were clean and comfortable. This will be an option again when I return

2

Brielle

21 Jan 2025

·

Stayed 2 nights

There was peeling wallpaper in the bathroom, chips in the drywall on the ceiling, scratches on the doors from previous animals, stains on the carpet, drywall missing in back of the chair, dirt on the bathroom door when the wet towel was hung up and no breakfast in the morning because it was taken by 6:30 AM. Front desk said that it must’ve been the people that stayed before me with a dog and I don’t think that’s true because this was way too much damage to the room. Manager was not even notified our entire three days stay.

10

Carol

4 Mar 2025

·

Stayed 2 nights

Room was very clean and comfortable. The staff was awesome. Breakfast was pretty much bare minimum but we found a few things to eat.

6

Jic

24 Mar 2024

·

Stayed 3 nights

My room was not cleaned in the three days I was there.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are dated with worn furnishings and some broken features; several mention hard or sagging beds and noise from traffic or halls. Missing blackout curtains are a recurring complaint, though some guests found rooms quiet and comfortable.

Related guest reviews

10

Lalo

27 Mar 2025

·

Stayed 2 nights

Great experience, easy to check in and out. Room was spotless and comfortable

8

Alfredo

22 Oct 2024

·

Stayed 2 nights

The Comfort Inn is clean, but the building is old. The doors make a lot of noise when they are opened or closed, and the air conditioner is noisy.

10

susan

27 Nov 2024

·

Stayed 4 nights

Great business trip. I love your bedding especially the pillows. I actually bought four of them from a hotel a few years ago they were $20 each I like that the air conditioner fan can stay on throughout the night without shutting down, very comfortable room

6

Martha

20 Jan 2024

·

Stayed 1 night

The hallway in front of the room had a wierd dip and the room was missing a blackout drapes and the room had to much light coming into the room.

4

Emma

17 Oct 2024

·

Stayed 1 night

Bed was so hard and all our linens are stained

8

Mabel

8 Oct 2024

·

Stayed 1 night

Very comfortable, spacious rooms but just the paint is damage in some parts of the hotel but is very clean and you can rest.

4

Todd

17 Jan 2025

·

Stayed 1 night

Very loud road noise from loud cars till probably 2 am, couldn't sleep, other than that, not a bad room

8

Nadine

5 Nov 2024

·

Stayed 2 nights

It was ok they definitely need remodeling. The restroom door didnt close beause it was warpped. The bed was hard. The pillows flat. A stain on the carpet. But nice breakfast included and conveniently right off the freeway.

6

Ruth

18 Dec 2023

·

Stayed 3 nights

About what you'd expect for the price. The curtain was missing from the window and the front desk was unable to move me because they were full and also unable to provide a curtain, so I had to sleep with the floodlights from the parking lot shinning in my eyes all night.

4

Kimberly

25 Mar 2024

·

Stayed 2 nights

There was no blackout curtains only sheer curtains so as soon as the sun rose your were woken up.Not able to relax the bed was hard and not comfortable. I will nevets stay at Comfort Inn ever again.No transportation to and from airport.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is inconsistent: several guests praised friendly, helpful staff, while others reported rude or absent front-desk, long waits, poor responsiveness, and understaffing.

Related guest reviews

4

Mary

28 Feb 2024

·

Stayed 2 nights

Front desk staff were unfriendly, rude, and not available most of the time. Rarely seen at front desk, did not answer phone, and no one came to front desk when ringing the bell. Any request was questioned abd denied

10

Sharen

2 Apr 2025

·

Stayed 1 night

David and Yarley especially were very helpful to us. Without Yarley we would not have had our phone set up for use. We would have been extremely lost without it.

4

Richard

5 Feb 2023

·

Stayed 1 night

Unfriendly staff at check in. Room was dirty. Bathroom was dirty. Shady part of town.

2

Katherine

15 Jul 2023

·

Stayed 1 night

The front desk clerk was unprofessional, slow , and completely incompetent! The bathroom was not clean, used soap was the first thing I noticed with the wrapper on the counter. Only one hand towel and two bath towels. TV did not work. Wifi did not work. No statement left under the door. When we tried to check out there was a sign at front desk that they had stepped away! Hotel was dirty.

2

Shela

3 Mar 2025

·

Stayed 2 nights

Terrible customer service. I reserved and pre-paid for two rooms for two nights. I became ill and could not travel. My brother tried to check in with the reservation information and receipt in hand. The clerk would not permit him to check in and was very rude and distracted. Did not offer to help or check on room availabillity. As a result my brother had to locate another hotel further out. We're out for our entire bill and paid additional at another hotel. Yes I tried to cancel on Expedia.

8

KATIANA

4 Apr 2025

·

Stayed 1 night

Decent stay for the price. We were comfortable during our 1 night stay. My family travels alot for softball tourneys. The facilities are outdated but we expected it for the price. Breakfast could have been better (had better experiences at other comfort inn locations). Room had extra towels upon arrival. Clean bedding and clean bathroom upon arrival. Front desk personnel was missing for a good 15 mins from the desk upon arrival. Lady ahead of me in line had to call the hotel to get him to come out. That could have been a better experience. When he did eventually come out, no apologies were given and no greeting, no front desk mannerisms. Just expected me to hand over my ID and card without saying anything.

10

Carol

4 Mar 2025

·

Stayed 2 nights

Room was very clean and comfortable. The staff was awesome. Breakfast was pretty much bare minimum but we found a few things to eat.

6

William

23 Feb 2025

·

Stayed 3 nights

Overall it was ok, it just seemed to be behind on updating, also after 5pm it seemed to only have one person working the building, he did a good job but I had to wait for 5 people to just get a couple towels, then he had to leave his desk to go to a room for another issue. I think the hotel is set up for more of a travelling workers hotel. The price was good and breakfast was good too.

10

victor

13 Aug 2025

·

Stayed 1 night

Great customer service

2

Jose

5 Nov 2023

·

Stayed 1 night

Front desk had me waiting for 30 minutes to check in. Very rude. Stinky hotel.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient just off I-10 for driving, but many note homeless people around the property and a sketchy feel; some report road noise.

Related guest reviews

4

Richard

9 Jan 2024

·

Stayed 1 night

Homeless people everywhere. The condition of the hotel is really bad. Not a place too stay for the expensive charge.

6

Jose

9 Apr 2024

·

Stayed 2 nights

The hotel was average but could be a bit cleaner. I felt safe in the hotel itself. However, the area is sketchy. Obvious prostitution and drug users next door.

8

Teresa

17 Mar 2025

·

Stayed 2 nights

very convenient location to the event we were attending. There were a lot of homeless around the property at night.

10

MARIA

25 Mar 2025

·

Stayed 1 night

Close to freeway, quiet

8

Joe

24 Feb 2024

·

Stayed 3 nights

Lots of homeless in area Easy on off of freeway. 51st avenue coonects easily to other major streets.

4

Aristina

12 May 2025

·

Stayed 2 nights

Tweaked out zombies all over this area. Scary people out at all hours.

4

Todd

17 Jan 2025

·

Stayed 1 night

Very loud road noise from loud cars till probably 2 am, couldn't sleep, other than that, not a bad room

10

Hugo

19 Jan 2025

·

Stayed 1 night

A lot of homeless roaming the area

10

Maritza

29 Jun 2025

·

Stayed 2 nights

Close to freeway

8

Ephraim

24 Nov 2024

·

Stayed 2 nights

Fair price, Clean rooms, Staff was friendly and helpful and it right off highway.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often appreciated, but hours are early (commonly 5–8 am), items can run out, and equipment like the waffle maker is sometimes broken; overall quality varies.

Related guest reviews

4

Josh

15 Nov 2024

·

Stayed 1 night

I decided to stay here because of the gym in the free breakfast. Checked in at 1:30 had to wait for a while before somebody would let me in the front door. The gym is not what it looks like in the pictures. It is a single elliptical and treadmill only. Want to have breakfast at 10 after eight and there was nothing out. Apparently breakfast is only served from 5 to 8 AM even if you don’t get your room until 2 AM.

6

Laura

9 Jun 2023

·

Stayed 10 nights

The hotel was average. Beds extremely comfortable. Lots of TV Channels. Cleaning service not great. Towels taken and not replaced so had to ask for more at desk. Bathroom not really cleaned. Breakfast very good but not available to us because it closes at 8:00! Who the hell does that? We don't want to get up at 7:30 when we're on vacation.

10

Annie

31 Mar 2024

·

Stayed 4 nights

Very average hotel. Surprisingly quiet. There were some stains on the carpet that need cleaning in our room and that would make a big difference. The breakfast was good, we enjoyed the scrambled eggs and bacon. Convenient location.

8

Jill

18 Mar 2024

·

Stayed 2 nights

This property was nice, but clearly older. We felt safe there. Room was clean and the mattress was decent. Most of the staff was nice, but the people at the front desk need some customer service training. Breakfast was disappointing and the waffle maker was broken. We would stay there again, but eat breakfast elsewhere.

4

Gay

21 Jan 2025

·

Stayed 2 nights

The room was just ok. Had stain in the carpet didn't have enough towels and when trying to get more they said they were all out. No housekeeping the next day breakfast wasn't that great eggs tasted like powered eggs. Plus lots of homeless people around property.

8

Arlene

14 Apr 2025

·

Stayed 2 nights

Clean room, air-conditioner works good, great breakfast, kind staff

2

Samantha

18 Mar 2024

·

Stayed 2 nights

There was a hole in our floor about 2.5 foot wide between our bathroom door and hall. We mentioned it to the morning staff and nothing, no offer to change rooms. There were no rags to wash up with. We checked several times throughout the day. Some staff pretended to look other staff just acted as if they were clueless. Day 2 no clean towels no clean room or turndown. Breakfast was emptied every morning before 745. We even got down before 7 to9 check and see what was available and nothing.

10

Qian

6 Feb 2025

·

Stayed 2 nights

The best part of our stay in this hotel is its breakfast. We liked it very much!

10

Dave

24 Mar 2024

·

Stayed 6 nights

Breakfast was only OK. Waffle maker was out of service the whole week. The one thing I wanted for breakfast.

10

jose

5 Mar 2024

·

Stayed 2 nights

Great experience, the morning continental breakfast was great lots of options, eggs, sausage, biscuits, juice, coffee, milk, cereal, sweet bread, normal and blueberries waffles, fruit. The beds are good, family was able to rest after a long traveling day, its close to i-10 and most of the venues are 10-20 minutes away. Reception and hotel employees nice and helpful will stay again 👍.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $53	3 $56	4 $77	5 $84	6 $101	7 $102
8 $77	9 $96	10 $99	11 $97	12 $99	13 $106	14 $81
15 $67	16 $59	17 $59	18 $59	19 $59	20 $76	21 $92
22 $59	23 $59	24 $56	25 $56	26 $62	27 $63	28 $61
29 $56	30 $59

Su	Mo	Tu	We	Th	Fr	Sa
		1 $59	2 $59	3 $59	4 $59	5 $62
6 $56	7 $60	8 $59	9 $59	10 $59	11 $59	12 $59
13 $59	14 $59	15 $59	16 $60	17 $59	18 $59	19 $59
20 $56	21 $59	22 $59	23 $59	24 $60	25 $59	26 $59
27 $59	28 $59	29 $59	30 $65	31 $65

Comfort Inn I-10 West at 51st Ave

Prices for Comfort Inn I-10 West at 51st Ave

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 Queen Bed, Walk-In Shower

Standard Room, 1 King Bed

Standard Room, 1 King Bed with Sofa Bed

Guest reviews of Comfort Inn I-10 West at 51st Ave

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Inn I-10 West at 51st Ave

Prices for upcoming dates