Name: GreenTree Inn & Suites Phoenix Sky Harbor
Address: 4234 South 48th Street, Phoenix, Arizona, United States of America, Phoenix, Arizona, US
Price range: US$68–US$117 per night
Rating: 7.23

What guests think

At GreenTree Inn & Suites Phoenix Sky Harbor, travelers highlight friendly staff, free Uber rides to the airport, and a basic hot breakfast, but note dated facilities with recurring elevator outages, maintenance issues, and uneven cleanliness.

Rooms are often spacious and comfortable enough, yet TVs, plumbing, AC noise, and worn furnishings come up in multiple reviews. Location is convenient for flights, though several guests felt the surrounding area and parking lot were rough. Service is generally warm and helpful, but housekeeping is by request and responses can be slow during busy times. Expect a simple airport stopover with clear trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free Uber rides replace a traditional airport shuttle and are convenient for early flights. However, elevator outages are reported frequently, and the pool/hot tub and gym feel limited or need better maintenance.

Related guest reviews

10

Ivernoner

3 Aug 2025

·

Stayed 2 nights

GreenTree Inn was a great stay. While I was expecting breakfast, as the website mentions it, I was not expecting eggs, sausage, and potatos during breakfast. That was a pleasant delicious surprise! Front desk staff were extremely helpful. Instead of the typical shuttle service GreenTree utilizes Uber (at no cost to the guest) for transportation to and from the airport.

10

Lita

24 Jul 2025

·

Stayed 1 night

Really underrated airport area hotel with pleasant rooms and a nice pool.

10

Dar

22 Jul 2025

·

Stayed 3 nights

Clean great bed, wonderful staff! Nice pool, great laundry facilities! Highly recommend it!

6

George

17 Jun 2025

·

Stayed 2 nights

The elevators ran inconsistently. The hot tub wasn't hot. Pool could use a cleaning.

8

Karen

22 Apr 2025

·

Stayed 1 night

Quick overnight in transition between flights. The Hotel provides an Uber which is great. Good breakfast. Nothing fancy but perfect for a quick overnight. Used the workout room too.

6

Meagan

20 Apr 2025

·

Stayed 1 night

Does the job for a cheap hotel close to the airport. Rock hard pillows and outdated rooms. The gym only had one working treadmill and a rickety elliptical.

10

Enrique

20 Apr 2025

·

Stayed 1 night

Complimentary breakfast was tasty but elevators at night were shut off and it was a inconvenience to walk up the stairs

4

Joanne

14 Apr 2025

·

Stayed 1 night

Elevator broken Tv broken Breakfast ran out

4

Mike

25 Feb 2025

·

Stayed 3 nights

One elevator was not working the other one was but I got stuck in that one some people had luggage had to walk down the stairs had to change rooms because of this me and my wife were on the 3rd floor could not take a chance with my wife who has. Bad back

6

Terra

14 Feb 2025

·

Stayed 1 night

Parking lot signs says ”park at own risk”, elevator broke and we were on the 4th floor and there was no assistance (I’m a 58 year old woman), breakfast was okay.

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Cleanliness

Feedback on cleanliness is mixed: some rooms are spotless, while others mention stained linens, dirty carpets, lingering odors, and pests such as bed bugs.

Related guest reviews

10

Rebecca

11 Nov 2025

·

Stayed 1 night

Very clean

2

Robert

24 Oct 2025

·

Stayed 2 nights

The rooms were okay beds were not the best the cleanliness was not good the was a pair of dirty socks right at the end of the bed, TV remotes and TV's did not work right. They really should upgrade there security cameras and get security guys and fix the fence that is around the area. My truck got broken into and my work tools stolen. The manager only sent me a skit of the edited videos of my tools getting stolen. Other than that it was ok

2

Hummam

11 Aug 2025

·

Stayed 1 night

When I checked into the hotel, the person checking in was extremely nice and welcoming however, that was the only positive of the stay at the hotel. The room I got was very dirty. It had stains all over the carpet. The bathroom tub was clogged so when I took a shower, it was pretty much a bath, and it was not very hygienic. Also, in the morning the electricity went out in the area, which I know is not the hotel‘s fault But it just kind of added to the horrible stay. The elevator was also not in good condition and it just is a very rundown hotel. The the hotel gym has no free weights only a couple of treadmills and the machine which is the weight machine is very old and awkward and looks like it’s about to break. I would say if anyone is looking to stay here just spend a little bit more money and stay at an actually well runner and managed hotel that focuses on cleanliness

4

Katelyn

4 Jun 2025

·

Stayed 1 night

Not clean - air conditioner was crazy loud in our room so we ended up having to just turn it off to be able to sleep. Did the job for one night, but couldn’t imagine staying there any longer.

2

Anas

2 May 2025

·

Stayed 1 night

Dirty hotel, wouldn’t recommend

6

Peggy

28 Apr 2025

·

Stayed 2 nights

Easy access off the freeway and street. Room# 213 has extra little visitors in the matress and on the floors.

2

Laura Kathryn

27 Apr 2025

·

Stayed 3 nights

Not at all happy with this property. It was so dirty in the room. Towels had yellow spots on them and the sheets were also dirty. We had a 3 day reservation but left after the first night. We got in very late so we had to sleep there. Checked out early. Went through Travelocity so we contacted them about getting a refund for the additional 2 days. Hotel would was contacted several times and did NOT grant me a refund. Very disappointed considering they were able to rent out my room to another customer and could recoup the cost. Will never stay with them again.

2

Tanyia

1 Apr 2025

·

Stayed 3 nights

We booked 2 rooms. 1 room had confirmed bed bugs and Management was so nonchalant about it.

4

Krystie

14 Mar 2025

·

Stayed 1 night

Really nice that they arrange an Uber from the airport for you—super seamless getting to the property. The hotel is rundown, hallway floors dirty unvacuumed, got to the room and pulled one of the queen sheets back to find dirty socks at the bottom of the bed.

2

RODNEY

6 Mar 2025

·

Stayed 1 night

Super dirty rooms. Carpets in the room was full of stains. Leaky faucets kept us up. Windows were so dirty you can’t see out of them. Area is also very sketchy. The pictures online make it look way better.

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Rooms

Rooms are generally spacious with basic amenities, but many note dated decor and recurring maintenance issues such as TV problems, slow drains, loud AC, and worn or uncomfortable beds.

Related guest reviews

6

Regina

1 Oct 2025

·

Stayed 1 night

Room was not clean and the bed was so bad

8

Michael

27 Jul 2025

·

Stayed 1 night

The bed was super squeaky and felt like you were rolling towards the middle all night

8

Virginia

1 Jun 2025

·

Stayed 1 night

Our room was huge with a kitchenette, dining table, couch, desk and 2 queen beds. Living area was partially separated from beds with a wood screen. It was clean and easy to find. However the hot tub didn't work, and the person who checked me in made the incoming calls a higher priority than finishing her business with me standing there at her counter. She was very nice otherwise. I would definitely stay there again.

6

jenny

28 Apr 2025

·

Stayed 1 night

Great location. Room huge but smelled like smoke. Also the elevator down amd we on 3rd floor. Wasnt fun to pull the luggage's up. Water pressure was amaze balls. Id stay again though.

6

Wendy S

23 Apr 2025

·

Stayed 1 night

The manager on duty was very helpful but had no assistance when folks were checking in. Our TV did not work nor did the WiFi connect. We asked to change rooms which we did. The room we were given had issues with the shower water not draining quickly. Trade one problem for another.

6

Meagan

20 Apr 2025

·

Stayed 1 night

Does the job for a cheap hotel close to the airport. Rock hard pillows and outdated rooms. The gym only had one working treadmill and a rickety elliptical.

8

Donna

17 Apr 2025

·

Stayed 1 night

I enjoyed my stay. The bed was comfortable, check in was easy, and the lady at the front desk was super kind and helpful getting transportation to the airport the next morning setup. I only noticed two minor drawbacks: the AC was rather loud every time the fan kicked on and there was a lot of light leaking in from the gaps around the door. Despite that, I would stay here again.

6

David

29 Mar 2025

·

Stayed 5 nights

Room was very spacious, larger than I needed or expected. But, it was very outdated, no ironing board. I tried for two days to get an ironing board but never received one. The couch had a large rip in the arm. The refrigerator was extremely small. The pics make it look much nicer than it is. The staff was friendly and overall, the hotel was ok, but not as nice as the budget Holiday Inn Expresses I frequently stay at when traveling. For the price, the hotel meets a need, but I will look for a nicer hotel during my next trip to Phoenix.

10

Cindy

27 Mar 2025

·

Stayed 2 nights

The front desk staff were outstanding, always helpful and friendly. The suite was large and roomy. The beds could have been a little firmer, but we enjoyed our stay and would definitely go back.

6

Cynthia

21 Mar 2025

·

Stayed 1 night

We had an adjoining room with people we didn’t know which wouldn’t have been a problem except it was the meeting place for them and a bunch of other people for a couple hours. Very thin walls! The room faced the main road which was also very noisy and someone had a poor dog barking in the parking lot for much of the night. The bathtub didn’t drain well and the shower water adjuster was broken making it difficult to regulate the hot water. Breakfast had good choices but many things were gone by 8 am. The good thing was that the hotel was located near several places to eat and they arranged for an Uber to take us to the airport which was right on time.

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Service

Service is often praised as friendly and accommodating, with several staff members called out by name. Still, guests report slow responses, check-in delays, limited housekeeping by request, and occasional rudeness.

Related guest reviews

8

Karina

11 Nov 2025

·

Stayed 1 night

Friendly staff, clean room, close to airport and they provided an Uber to airport. Would definitely stay again. Good price.

10

terry

17 Sept 2025

·

Stayed 1 night

Very satisfied, the girl at front desk,Hazel was very pleasant and helpful

10

Dionne

21 Aug 2025

·

Stayed 1 night

It was quite and peaceful stay. Domonique was very professional and welcoming made sure our stay was pleasant. Must say the breakfast was fresh and hot , the area was very clean. Definitely, will visit again .

10

Ivernoner

3 Aug 2025

·

Stayed 2 nights

GreenTree Inn was a great stay. While I was expecting breakfast, as the website mentions it, I was not expecting eggs, sausage, and potatos during breakfast. That was a pleasant delicious surprise! Front desk staff were extremely helpful. Instead of the typical shuttle service GreenTree utilizes Uber (at no cost to the guest) for transportation to and from the airport.

8

Ruby

1 Aug 2025

·

Stayed 2 nights

Great staff! Breakfast bar was amazing and it was very safe.

10

Jason

24 Jun 2025

·

Stayed 1 night

Staff went above and beyond their duties. Landed in Phoenix around 9am, we knew check in wasn’t until 3pm I called the property explained our situation staff sent uber to pick us up and they kept breakfast going beyond regular hours for us then after eating set us up at the pool until our room was ready for us. Friendly, clean and the price was unbeatable….. thank you staff ⭐️⭐️⭐️⭐️⭐️ star service

2

Dominique

23 Jun 2025

·

Stayed 4 nights

Yvonne at the front desk not only hung up on my face due to her incompetence of the check out process, she was rude AF. I called back and she ignored the calls several times just to pick up and hung up on my face. I even requested the manager prior to her becoming defensive and hanging up on my face and the manager NEVER followed up. Just rude and disrespectful behavior is all I can remember. Kid was stung during the time in the pool. Unavoidable because the pool area is INFESTED with bees!!!! Infested yet they proceeded to act dumbfounded. How do you work at the property but don’t leave your post to tend to room request or ensure the back property door isn’t propped open that requires a key to enter? Do not stay here. I repeat avoid here you’ll be glad you did. They are claiming to be three plus Star? No comment on food. The room swelled like dirty laundry or molded like when the laundry is left we too long!!!

10

Michael

27 May 2025

·

Stayed 1 night

The staff was excellent. Very kind and helpful. Stored food that wouldn't fit in the room's refrigerator; provided extra bags we needed; had no problem allowing us to stay an extra 1/2 hour due to illness.

2

Elena

21 May 2025

·

Stayed 1 night

No one answers front desk, house cleaning or reservations at hotel. When told them at front desk they just shrugged it off and wouldn’t answer why no one answered. No answer at hotel to get shuttle from airport. Had to take Uber to hotel. Television didn’t work and when went down to tell them , they gave another remote that also didn’t work. Only get weather channel. Told they would take to airport, but only a certain airport. Booked with them because they said they would pickup from airport and back. Extremely misleading. Never will stay there again.

8

Donna

19 Apr 2025

·

Stayed 5 nights

Staff were very helpful and friendly. Breakfast was typical of most Hotel's choices. You have to ask for towel replacements or housekeeping which it says on web site. We stayed a week. Did not need housekeeping.

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Location

Very convenient for Sky Harbor with quick rides to and from the airport. Several reviews caution that the surrounding area feels rough or unsafe, and access can be tricky during construction.

Related guest reviews

10

Lisa

15 Jul 2025

·

Stayed 1 night

Easy access to the airport. Front desk staff was very friendly and helpful

10

David

4 Jun 2025

·

Stayed 1 night

Convenient, close to the airport and within walking distance of fast food and convenience store

8

Greg

23 Apr 2025

·

Stayed 1 night

Decent hotel with good location close to the airport

8

Leah

26 Mar 2025

·

Stayed 2 nights

It's very conveniently located between places we have to go. It's close to the airport.

6

Karen

20 Mar 2025

·

Stayed 3 nights

We did not feel like we could walk around outside of the hotel itself. We didn't feel comfortable parking our car in the back near our room. We parked near the front entrance. Nothing happened, there were just people at the businesses next door that made us feel very uncomfortable.

6

Gustavo

28 Jan 2025

·

Stayed 1 night

Worst neighborhood to stay around full of crackheads.

8

Rhonda

5 Dec 2024

·

Stayed 1 night

Close to airport

8

Helen

6 Oct 2024

·

Stayed 1 night

Room was fine and staff were excellent and professional. The area around the hotel did not appear to be safe and for that reason I would not recommend a stay here.

6

Roberto

3 Oct 2024

·

Stayed 1 night

The hotel is alright. No 5 star but is decent. The surroundings are a bit sketchy. To many homeless walking around. Phenix overall is a bit sketchy with so many drug addicts and homelessness.

10

EDWIN

22 Sept 2024

·

Stayed 1 night

48th street under construction, easy access. I had doctor’s appointment in the area. Close to dining and shopping.

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Dining

Hot breakfast is included and frequently appreciated for waffles and eggs, but quality and replenishment vary, and some mornings run out of items.

Related guest reviews

10

Edith

5 Aug 2025

·

Stayed 1 night

Wonderful breakfast!

10

Ivernoner

3 Aug 2025

·

Stayed 2 nights

GreenTree Inn was a great stay. While I was expecting breakfast, as the website mentions it, I was not expecting eggs, sausage, and potatos during breakfast. That was a pleasant delicious surprise! Front desk staff were extremely helpful. Instead of the typical shuttle service GreenTree utilizes Uber (at no cost to the guest) for transportation to and from the airport.

10

Paula

3 Aug 2025

·

Stayed 1 night

Breakfast was great, Clean room, very nice

8

Ruby

1 Aug 2025

·

Stayed 2 nights

Great staff! Breakfast bar was amazing and it was very safe.

8

Jose

15 Jul 2025

·

Stayed 1 night

Everything was good but breakfasts was poor.

10

Cindy

27 Mar 2025

·

Stayed 2 nights

The front desk staff were outstanding, always helpful and friendly. The suite was large and roomy. The beds could have been a little firmer, but we enjoyed our stay and would definitely go back.

10

michelle

27 Mar 2025

·

Stayed 1 night

Older property but clean and a great value. The included breakfast was impressive and they had plenty hot food and space even with a large breakfast crowd. The staff was friendly and helpful.

4

Kelley

25 Mar 2025

·

Stayed 1 night

The only good thing about the hotel was the service provided to and from the hotel to the airport. The hotel smelled, the elevator was broken, the a/c was very loud and the bathroom towels appeared dirty. Breakfast area was not clean, dark and not a good selection.

6

steven

24 Mar 2025

·

Stayed 4 nights

The staff was great, always friendly and willing to help with anything! The breakfast did not have any fruit or meat (except on Sunday...weird) Also, there was no light at the desk in the room.

4

Tom

16 Jun 2024

·

Stayed 1 night

This was the worst hotel breakfast I’ve ever had. No coffee. Ran out of food when I arrived and cereal tasted like dog food

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$102
February	US$151
March	US$151
April	US$100
May	US$85
June	US$72
July	US$59
August	US$69
September	US$82
October	US$110
November	US$104
December	US$93

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $69	17 $76	18 $83	19 $91
20 $76	21 $68	22 $68	23 $68	24 $70	25 $83	26 $83
27 $76	28 $69	29 $74	30 $76

Su	Mo	Tu	We	Th	Fr	Sa
				1 $83	2 $89	3 $91
4 $76	5 $81	6 $89	7 $91	8 $91	9 $113	10 $107
11 $86	12 $89	13 $97	14 $99	15 $99	16 $105	17 $107
18 $86	19 $90	20 $97	21 $99	22 $107	23 $105	24 $117
25 $86	26 $90	27 $97	28 $99	29 $99	30 $105	31 $104

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Monthly average prices

About this property

Location

Room options

Standard One King

Accessible King Suite

One King Suite

Junior King Suite

Standard Two Queen

Accessible One Queen, Roll-In Shower

Two Queen Suite

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about GreenTree Inn & Suites Phoenix Sky Harbor

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