DoubleTree by Hilton Phoenix Midtown
US$179
/ night
Avg. for November
Prices for DoubleTree by Hilton Phoenix Midtown
Select dates to see prices and availability
US$179
/ night
Avg. for November
Monthly average prices
Nightly prices at DoubleTree by Hilton Phoenix Midtown average US$87 in the cheapest month (July) and US$242 in the most expensive month (March), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$180 |
| February | US$219 |
| March | US$242 |
| April | US$213 |
| May | US$130 |
| June | US$104 |
| July | US$87 |
| August | US$87 |
| September | US$108 |
| October | US$185 |
| November | US$179 |
| December | US$148 |
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Nov · US$179
N
D
Most expensive: March (~US$242)
Cheapest: July (~US$87)
About this property
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Business amenities
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Planning an event in Phoenix? This hotel has 7100 square feet (660 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Dining
Cooked-to-order breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 156 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 43-inch Smart televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Location
With a stay at DoubleTree by Hilton Phoenix Midtown, you'll be centrally located in Phoenix, within a 10-minute drive of Phoenix Convention Center and Mortgage Matchup Center. This hotel is 3.7 mi (5.9 km) from Chase Field and 4.1 mi (6.6 km) from Grand Canyon University.
What's nearby
Saint Joseph's Hospital and Medical Center(0.8 Miles)
Barrow Neurological Institute(1.1 Miles)
Heard Museum(1.7 Miles)
Phoenix Art Museum(2 Miles)
Phoenix Theatre(2.2 Miles)
Encanto Park(2.2 Miles)
Burton Barr Central Library(2.3 Miles)
Margaret T. Hance Park(2.4 Miles)
Japanese Friendship Garden of Phoenix(2.6 Miles)
Abrazo Arizona Heart Hospital(2.6 Miles)
Phoenix Children's Hospital(2.8 Miles)
Arizona State University - Downtown Phoenix(2.9 Miles)
Orpheum Theatre(3.1 Miles)
Arizona Center(3.1 Miles)
Herberger Theater Center(3.2 Miles)
Phoenix Sky Harbor Intl. Airport (PHX)(8.4 Miles)
Phoenix Deer Valley Airport (DVT)(17.2 Miles)
Mesa, AZ (MSC-Falcon Field Municipal)(23.7 Miles)
Chandler, AZ (CHD-Chandler Municipal)(28.8 Miles)
Phoenix - Mesa Gateway Airport (AZA)(34.8 Miles)
Swimming pool
Laundry service
Elevator/Lift
Multilingual staff
Meeting rooms
Golf course (nearby)
Location
4000 N Central Ave, Central Avenue Corridor, Phoenix, Arizona, United States of America
Saint Joseph's Hospital and Medical Center (0.8 Miles)
Barrow Neurological Institute (1.1 Miles)
Heard Museum (1.7 Miles)
Phoenix Art Museum (2 Miles)
Phoenix Theatre (2.2 Miles)
Encanto Park (2.2 Miles)
Room options
6
Room, 1 King Bed, Microwave
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
6
Room, 1 Queen Bed, Microwave
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
7
Junior Suite, 1 King Bed with Sofa Bed, Microwave, Pool View
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
4
Suite, 1 King Bed, Accessible, Microwave (Mobility & Hearing)
Room details
1 Extra-Large Double Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
5
Room, 2 Double Beds, Pool View
Room details
2 Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
7
Suite, 1 King Bed with Sofa Bed, Microwave
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
5
Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
5
Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
4
Room, 1 King Bed, Accessible, Microwave (Mobility & Hearing)
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
3
Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
7
Room, 2 Queen Beds, Microwave
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of DoubleTree by Hilton Phoenix Midtown
7.8
Good
Based on 1,000 verified reviews
Who stays here?
Business
29%
Couple
20%
Family
27%
Group
12%
Solo
10%
What guests think
AI-generated summary based on recent guest reviews
At DoubleTree by Hilton Phoenix Midtown, guests frequently praise the friendly front desk and convenient midtown location, but many report ongoing renovations, limited amenity access, and in-room issues like unreliable AC, nonworking TVs, and noise near elevators.
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What guests think
At DoubleTree by Hilton Phoenix Midtown, guests frequently praise the friendly front desk and convenient midtown location, but many report ongoing renovations, limited amenity access, and in-room issues like unreliable AC, nonworking TVs, and noise near elevators.
Common facility pain points include cold or dirty pools and hot tubs, a bar/restaurant frequently unavailable, broken ice machines, and parking across the street that needs validation. Room quality varies: some find them quiet and comfortable, while others describe dated layouts, HVAC problems, spotty TV or internet, mismatched bed frames, elevator or door noise, and occasional smoke smells. Service is often friendly and helpful, though some guests experienced slow responses, early housekeeping knocks, or poor communication about problems and renovation impacts. Expect a convenient base with welcoming staff, but confirm renovation status and amenity availability before booking.
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AI-generated summary based on recent guest reviews
Facilities
Renovations are causing disruptions and limiting amenities. Many reviews cite cold or dirty pools and hot tubs, bar/restaurant or gym unavailable, broken ice machines, and off-site parking that requires validation.
Related guest reviews
10
Christian
3 Jun 2023
·
Stayed 2 nights
This hotel is just off a main road and in a quite part of the street. It is less than a 8-minute walk to the light rail. It is a great place to visit downtown Phoenix. Lot of choices for food around the area. Parking lot is free with in and out privileges and is adjacent to the hotel but it is a safe area with little traffic in the area. I am not a tall person but the shower head was really short and I came almost face to face with it. The doors are heavy and slam shut hard and you can hear them. The mechanism that holds these doors needs to be calibrated better. Didn't get a chance to get food here but there is a small bar and snack shop downstairs by the front desk. There was a water dispenser in the gym area. Pool was outside and in between buildings so it was safer with only hotel visitors able to get in and see you. The bed frames look to hold a bigger mattress and leaves a ledge that you may bump into getting on and off bed. Needs more plugs than on lamps to charge devices. Room has fridge, microwave, and Keurig coffee machine. All worked great and were clean. Elevators worked fine and there were Purrel machines at each floor. Door keys were tap and easy to use.
This hotel is just off a main road and in a quite part of the street. It is less than a 8-minute walk to the light rail. It is a great place to visit downtown Phoenix. Lot of choices for food around the area. Parking lot is free with in and out privileges and is adjacent to the hotel but it is a safe area with little traffic in the area. I am not a tall person but the shower head was really short and I came almost face to face with it. The doors are heavy and slam shut hard and you can hear them. The mechanism that holds these doors needs to be calibrated better. Didn't get a chance to get food here but there is a small bar and snack shop downstairs by the front desk. There was a water dispenser in the gym area. Pool was outside and in between buildings so it was safer with only hotel visitors able to get in and see you. The bed frames look to hold a bigger mattress and leaves a ledge that you may bump into getting on and off bed. Needs more plugs than on lamps to charge devices. Room has fridge, microwave, and Keurig coffee machine. All worked great and were clean. Elevators worked fine and there were Purrel machines at each floor. Door keys were tap and easy to use.
4
Holly
11 Apr 2025
·
Stayed 1 night
From the moment we stepped to the property there was construction. It was very obvious. This was not a Union job as there was people everywhere not roped off for cleanliness. Working all hours of the night No working ice machine on any floor everything broken Pool was filthy Limited chairs at pool Hot tub was halfway drained, dirty filthy not functional Our room was clean and updated
From the moment we stepped to the property there was construction. It was very obvious. This was not a Union job as there was people everywhere not roped off for cleanliness. Working all hours of the night No working ice machine on any floor everything broken Pool was filthy Limited chairs at pool Hot tub was halfway drained, dirty filthy not functional Our room was clean and updated
8
Fernando
3 Sept 2024
·
Stayed 1 night
Under construction and a bit confusing to get to the room. Room very nice. No food or drink available.
Under construction and a bit confusing to get to the room. Room very nice. No food or drink available.
4
Ron
9 Jun 2025
·
Stayed 1 night
the pool and spa were closed down. we were there with 3 rooms that included kids that had brought their swimsuits and we had to find other ways to entertain them in the heat. at the first floor elevator it smelled of sewage.
the pool and spa were closed down. we were there with 3 rooms that included kids that had brought their swimsuits and we had to find other ways to entertain them in the heat. at the first floor elevator it smelled of sewage.
10
Derrick
26 Mar 2025
·
Stayed 2 nights
They were undergoing construction downstairs, yet the staff was helpful and courteous in their makeshift desks. The room was very nice. Parking was very easy in the lot next door and they validated so I didn't have to pay anything for it. If I come back to the area, I will definitely stay here again.
They were undergoing construction downstairs, yet the staff was helpful and courteous in their makeshift desks. The room was very nice. Parking was very easy in the lot next door and they validated so I didn't have to pay anything for it. If I come back to the area, I will definitely stay here again.
6
c. wilson
12 Oct 2025
·
Stayed 1 night
the hot tub was slimy. the pool was not heated. the breakfast service was closed. the bar was closed. sunday afternoon check in had only one clerk. the room had no desk or chair. the room had no cushion chair and lamp. the room was clean. the room was too far from the lobby.
the hot tub was slimy. the pool was not heated. the breakfast service was closed. the bar was closed. sunday afternoon check in had only one clerk. the room had no desk or chair. the room had no cushion chair and lamp. the room was clean. the room was too far from the lobby.
8
Soebekti
14 Jul 2024
·
Stayed 1 night
Guest parking is not in the same building with the hotel
Guest parking is not in the same building with the hotel
6
Jaylene
28 Oct 2024
·
Stayed 1 night
Property was under construction, and the spa was not in service. These things should be listed when booking.
Property was under construction, and the spa was not in service. These things should be listed when booking.
2
Delyte
28 Feb 2025
·
Stayed 2 nights
This place was awful…under construction, no room service, dirty pool, closed gym, eight dollars for a coke in vending, a mess and no lower prices to compensate for the mess
This place was awful…under construction, no room service, dirty pool, closed gym, eight dollars for a coke in vending, a mess and no lower prices to compensate for the mess
6
Vanessa L
1 Apr 2025
·
Stayed 1 night
Great location but because I booked through Expedia, I had no knowledge that the hotel was under renovations. Ice machine on my floor was not working and the front desk said it was due to the power being out due to renovations. Had to go to the floor above or below mine to get ice. The outlet in the bathroom didn't work. The air condition was on for almost 2 hours and the room didn't seem to be cooling. The front desk did send maintenance while we were away. The pool was dirty, no water in the hot tub. The vending machine took my money and front desk said Id need to contact the vendor for a refund. I asked front desk if a manager could contact me, 48 hours later, still haven't heard from anyone. The front desk staff was very nice and provided us with free water since we couldn't get any from the vending machine. Not even one bottle of water in the hotel room.
Great location but because I booked through Expedia, I had no knowledge that the hotel was under renovations. Ice machine on my floor was not working and the front desk said it was due to the power being out due to renovations. Had to go to the floor above or below mine to get ice. The outlet in the bathroom didn't work. The air condition was on for almost 2 hours and the room didn't seem to be cooling. The front desk did send maintenance while we were away. The pool was dirty, no water in the hot tub. The vending machine took my money and front desk said Id need to contact the vendor for a refund. I asked front desk if a manager could contact me, 48 hours later, still haven't heard from anyone. The front desk staff was very nice and provided us with free water since we couldn't get any from the vending machine. Not even one bottle of water in the hotel room.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: while many rooms are described as clean, several guests reported hair in bathrooms, odors or smoke smells, mold, and dirty or slimy pool/hot tub areas.
Related guest reviews
2
Jennifer
29 Jan 2024
·
Stayed 1 night
Water pressure was terrible, room had hair all over the place, hotel tried to charge us for breakfast even though we paid through Hotels.com and then gave us incorrect information regarding breakfast. Bathroom was dirty, with mixed brand of shampoo and condtioner leading me to believe something didn't belong. Pros: we were right next to elevator and didn't hear a lot of noise throughout the night.
Water pressure was terrible, room had hair all over the place, hotel tried to charge us for breakfast even though we paid through Hotels.com and then gave us incorrect information regarding breakfast. Bathroom was dirty, with mixed brand of shampoo and condtioner leading me to believe something didn't belong. Pros: we were right next to elevator and didn't hear a lot of noise throughout the night.
4
Mike
28 Aug 2025
·
Stayed 1 night
The hotel itself looks nice in the lobby was clean. When we got to our room and decided to shower, there was a bunch of curly black hairs all over the tub. The tub obviously was not cleaned at all. The toilet led looked like someone took a knife and carved into it. It was bad enough I took photographs. The floor was not the cleanest either, but the rest of the room seemed clean. The air conditioner took hours to cool the room down and never hit the target temperature.
The hotel itself looks nice in the lobby was clean. When we got to our room and decided to shower, there was a bunch of curly black hairs all over the tub. The tub obviously was not cleaned at all. The toilet led looked like someone took a knife and carved into it. It was bad enough I took photographs. The floor was not the cleanest either, but the rest of the room seemed clean. The air conditioner took hours to cool the room down and never hit the target temperature.
10
Sharon
10 Jul 2025
·
Stayed 1 night
Super friendly & clean property
Super friendly & clean property
4
Lauren
2 Mar 2025
·
Stayed 1 night
This hotel was terrible. It is under construction and the listing did not inform me of that. Most of the walls are covered in plastic sheeting and tape. There are wires hanging out of the walls and furniture piled in common areas. My daughter’s bed had hair in it and mine smelled like cigarette smoke. The shower had mold. We had to wait 30 minutes in line to check in and then my key card did not work so I had to do it all over again.
This hotel was terrible. It is under construction and the listing did not inform me of that. Most of the walls are covered in plastic sheeting and tape. There are wires hanging out of the walls and furniture piled in common areas. My daughter’s bed had hair in it and mine smelled like cigarette smoke. The shower had mold. We had to wait 30 minutes in line to check in and then my key card did not work so I had to do it all over again.
2
ALVARO
9 Dec 2024
·
Stayed 1 night
BATHROOM CLOGGED,TOILET DIRTY,CLOGGED
BATHROOM CLOGGED,TOILET DIRTY,CLOGGED
10
Daisy
11 Apr 2023
·
Stayed 1 night
Very clean. Friendly and attentive staff
Very clean. Friendly and attentive staff
2
Nancy
30 Sept 2023
·
Stayed 1 night
This was unbelievable!!!! So dirty. The thermostat was broken. no AC. We are in the desert. Filthy countertops. I can't believe how horrible this stay was. Smells like old cigarette smoke. Someone left incense sticks stuck in the door. Give me a break. NEVER BE BACK!
This was unbelievable!!!! So dirty. The thermostat was broken. no AC. We are in the desert. Filthy countertops. I can't believe how horrible this stay was. Smells like old cigarette smoke. Someone left incense sticks stuck in the door. Give me a break. NEVER BE BACK!
2
Chelsea
5 Dec 2022
·
Stayed 19,330 nights
Room was dirty and carpet was sticky. Hotel is older.
Room was dirty and carpet was sticky. Hotel is older.
6
Shemetris
3 Sept 2025
·
Stayed 1 night
Room was hot my entire stay. Thankfully I had my portable fan with me. The pictures online of the room are misleading. There was hair on the floor. No view of anything.
Room was hot my entire stay. Thankfully I had my portable fan with me. The pictures online of the room are misleading. There was hair on the floor. No view of anything.
10
Rigoberto
3 Jun 2024
·
Stayed 1 night
NICE HOTEL VERY CLEAN
NICE HOTEL VERY CLEAN
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AI-generated summary based on recent guest reviews
Rooms
Rooms vary widely; some are quiet and comfortable, but many report dated layouts, HVAC problems (rooms too hot or cold), unreliable TVs/Wi-Fi, mismatched bed frames that bruise shins, and noise near elevators or from slamming doors.
Related guest reviews
6
Steven
29 Sept 2024
·
Stayed 1 night
The beds were full mattresses on queen pedistals creating a shin bumping issue. They take a $75 deposit even though they already have my credit card number. Ice machine didn't work. Shower head crusty. $15 for a cheap hotel buffet breakfast that is normally complimentary in most hotels.
The beds were full mattresses on queen pedistals creating a shin bumping issue. They take a $75 deposit even though they already have my credit card number. Ice machine didn't work. Shower head crusty. $15 for a cheap hotel buffet breakfast that is normally complimentary in most hotels.
6
Tricia
2 Feb 2025
·
Stayed 1 night
Internet never worked. I had to cancel business meeting. Staff could not help although they were kind in trying.
Internet never worked. I had to cancel business meeting. Staff could not help although they were kind in trying.
6
Desiree
2 Sept 2025
·
Stayed 1 night
TV did not work, no matter how much we adjusted the ac, the room was still warm. Went to have breakfast and the restaurant was closed!!! Parking is in a lot across from the hotel.
TV did not work, no matter how much we adjusted the ac, the room was still warm. Went to have breakfast and the restaurant was closed!!! Parking is in a lot across from the hotel.
2
Tamara
31 Aug 2025
·
Stayed 1 night
We didnt get to stay in the room due to the air conditioning not working. There was no call ahead of time to let us know so we could plan accordingly. I called the hotel 3 different times that day on an attempt to check in early and the same person answered each time. He never once said there were any issues, just that they were full and people were asking to stay past check out time. There was no offer of any accommodations, discounts, or anything. Just a referral to the Embassy Suites. Very disappointed in how this was handled.
We didnt get to stay in the room due to the air conditioning not working. There was no call ahead of time to let us know so we could plan accordingly. I called the hotel 3 different times that day on an attempt to check in early and the same person answered each time. He never once said there were any issues, just that they were full and people were asking to stay past check out time. There was no offer of any accommodations, discounts, or anything. Just a referral to the Embassy Suites. Very disappointed in how this was handled.
6
murray
28 Aug 2025
·
Stayed 3 nights
Cable TV worked sporadically at best.
Cable TV worked sporadically at best.
2
Paul
20 Dec 2023
·
Stayed 1 night
The loudest elevator in any hotel I have ever stayed in. Major mechanical issues that shake the whole building. It sounds like someone operating a jackhammer in the middle of the night.
The loudest elevator in any hotel I have ever stayed in. Major mechanical issues that shake the whole building. It sounds like someone operating a jackhammer in the middle of the night.
6
Jonathan G
27 Nov 2023
·
Stayed 1 night
It was your typical stay at a well managed Hilton GI. Till, you try to walk around the room and you are walking a shin minefield. The wood queen bed frames used for the full mattresses are terrible. Three people in this room and all three hit the corners of the bed frames at least twice. Everything else,a very pleasant stay at the Hilton
It was your typical stay at a well managed Hilton GI. Till, you try to walk around the room and you are walking a shin minefield. The wood queen bed frames used for the full mattresses are terrible. Three people in this room and all three hit the corners of the bed frames at least twice. Everything else,a very pleasant stay at the Hilton
2
David
28 Aug 2025
·
Stayed 1 night
This used to be the Marriot and now it’s double tree . All the rooms since the Marriot that are the furthest to the end have really bad ac . Thought they would have fixed that now that it is double tree . Just came front there over the weekend and same dam thing hot
This used to be the Marriot and now it’s double tree . All the rooms since the Marriot that are the furthest to the end have really bad ac . Thought they would have fixed that now that it is double tree . Just came front there over the weekend and same dam thing hot
8
Justin
2 Oct 2025
·
Stayed 2 nights
Room was decent, staff was great, TV didn’t work the whole time, fitness center was nice
Room was decent, staff was great, TV didn’t work the whole time, fitness center was nice
6
Brian
2 May 2024
·
Stayed 2 nights
Poor value. The entire hotel feels quite dated. Room was standard fare but really low ceilings, loud A/C fan, poor/old window coverings, etc. Not worth what I paid per night!
Poor value. The entire hotel feels quite dated. Room was standard fare but really low ceilings, loud A/C fan, poor/old window coverings, etc. Not worth what I paid per night!
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, welcoming, and helpful, with some successful resolutions and upgrades. However, several reviews note slow or unresponsive follow-up, rude interactions, early housekeeping knocks, and poor communication about issues and renovations.
Related guest reviews
2
Tamara
31 Aug 2025
·
Stayed 1 night
We didnt get to stay in the room due to the air conditioning not working. There was no call ahead of time to let us know so we could plan accordingly. I called the hotel 3 different times that day on an attempt to check in early and the same person answered each time. He never once said there were any issues, just that they were full and people were asking to stay past check out time. There was no offer of any accommodations, discounts, or anything. Just a referral to the Embassy Suites. Very disappointed in how this was handled.
We didnt get to stay in the room due to the air conditioning not working. There was no call ahead of time to let us know so we could plan accordingly. I called the hotel 3 different times that day on an attempt to check in early and the same person answered each time. He never once said there were any issues, just that they were full and people were asking to stay past check out time. There was no offer of any accommodations, discounts, or anything. Just a referral to the Embassy Suites. Very disappointed in how this was handled.
2
Joy
9 Nov 2023
·
Stayed 2 nights
The parking is across the street from the hotel and dark at night. The staff made no effort to help me with my luggage or even walk the luggage carrier cart out to my car. Poor customer service. Every trash can near the pool was full and overflowing. On my second day the water went out. The staff did not offer me another room in another tower that did have water. The staff did not offer me a water bottle so I could wash my hands or brush my teeth. After I requested water I was provided with two bottles for sanitary reasons. Barely an apology for the huge inconvenience and no effort to have offered me to move into a room that had water. The fire by the pool was nice. Bartender was a kind lady. She offered time just to sit at the bar and watch TV even if I wasn't drinking. Location was good. It was very close to the building I needed to be at for the work event.
The parking is across the street from the hotel and dark at night. The staff made no effort to help me with my luggage or even walk the luggage carrier cart out to my car. Poor customer service. Every trash can near the pool was full and overflowing. On my second day the water went out. The staff did not offer me another room in another tower that did have water. The staff did not offer me a water bottle so I could wash my hands or brush my teeth. After I requested water I was provided with two bottles for sanitary reasons. Barely an apology for the huge inconvenience and no effort to have offered me to move into a room that had water. The fire by the pool was nice. Bartender was a kind lady. She offered time just to sit at the bar and watch TV even if I wasn't drinking. Location was good. It was very close to the building I needed to be at for the work event.
2
Barbara
28 Mar 2023
·
Stayed 5 nights
Room did not have heating and cooling the staff was very rude beware when staying at this hotel not clean at all
Room did not have heating and cooling the staff was very rude beware when staying at this hotel not clean at all
10
Taylor
5 Aug 2025
·
Stayed 1 night
The front desk associate Kendal was absolutely amazing. She was kind, helpful, and was able to get a room upgrade for me. I will definitely be staying again in the future!
The front desk associate Kendal was absolutely amazing. She was kind, helpful, and was able to get a room upgrade for me. I will definitely be staying again in the future!
10
Kurt
23 Aug 2025
·
Stayed 1 night
Kendall at front desk was really helpful in getting me checked in and assigned me a really nice room for my accommodations!
Kendall at front desk was really helpful in getting me checked in and assigned me a really nice room for my accommodations!
2
Robert
29 Jan 2023
·
Stayed 1 night
The guy at the desk spent 10 minutes with a guy who did not even belong at the hotel and who was trying to get into a room of somebody else. I sat there the whole time just waiting to check in. No second staff to help as the bartender stood at an empty bar across the hall. The guy at the desk was very nice but spent extraordinary time with a non guest over somebody who just needed to check in. The rooms are nice though as is the overall hotel.
The guy at the desk spent 10 minutes with a guy who did not even belong at the hotel and who was trying to get into a room of somebody else. I sat there the whole time just waiting to check in. No second staff to help as the bartender stood at an empty bar across the hall. The guy at the desk was very nice but spent extraordinary time with a non guest over somebody who just needed to check in. The rooms are nice though as is the overall hotel.
6
Vanessa L
1 Apr 2025
·
Stayed 1 night
Great location but because I booked through Expedia, I had no knowledge that the hotel was under renovations. Ice machine on my floor was not working and the front desk said it was due to the power being out due to renovations. Had to go to the floor above or below mine to get ice. The outlet in the bathroom didn't work. The air condition was on for almost 2 hours and the room didn't seem to be cooling. The front desk did send maintenance while we were away. The pool was dirty, no water in the hot tub. The vending machine took my money and front desk said Id need to contact the vendor for a refund. I asked front desk if a manager could contact me, 48 hours later, still haven't heard from anyone. The front desk staff was very nice and provided us with free water since we couldn't get any from the vending machine. Not even one bottle of water in the hotel room.
Great location but because I booked through Expedia, I had no knowledge that the hotel was under renovations. Ice machine on my floor was not working and the front desk said it was due to the power being out due to renovations. Had to go to the floor above or below mine to get ice. The outlet in the bathroom didn't work. The air condition was on for almost 2 hours and the room didn't seem to be cooling. The front desk did send maintenance while we were away. The pool was dirty, no water in the hot tub. The vending machine took my money and front desk said Id need to contact the vendor for a refund. I asked front desk if a manager could contact me, 48 hours later, still haven't heard from anyone. The front desk staff was very nice and provided us with free water since we couldn't get any from the vending machine. Not even one bottle of water in the hotel room.
10
Alex
19 Jun 2025
·
Stayed 2 nights
Friendly staff upon arrival, especially Lawrence. He was very helpful and friendly. The cleaning staff were very nice when we requested extra toiletries. We loved having a keurig, microwave and a fridge.
Friendly staff upon arrival, especially Lawrence. He was very helpful and friendly. The cleaning staff were very nice when we requested extra toiletries. We loved having a keurig, microwave and a fridge.
4
Tanti
9 Jan 2023
·
Stayed 19,365 nights
The housekeeper came by at 830am wanting to clean the room. Check out was at 11am and she woke us up very rudely. I told her politely no houkeeeping not needed. She came back again at 10am even with a do not disturb sign. Again she interrupted a peaceful right to a room I paid for while on vacation. Completely unapologetic and did not even say sorry. It made me suspicious that she was trying to get into the room to steal...had no cart and close to checkout people are usually at breakfast. My first time in a hotel and extensive travel where this has happened. Most hotels do not do housekeeping for a guest who is checking out only to clean it again for a new guest a few hours later. Would not reccommend, sketchy.
The housekeeper came by at 830am wanting to clean the room. Check out was at 11am and she woke us up very rudely. I told her politely no houkeeeping not needed. She came back again at 10am even with a do not disturb sign. Again she interrupted a peaceful right to a room I paid for while on vacation. Completely unapologetic and did not even say sorry. It made me suspicious that she was trying to get into the room to steal...had no cart and close to checkout people are usually at breakfast. My first time in a hotel and extensive travel where this has happened. Most hotels do not do housekeeping for a guest who is checking out only to clean it again for a new guest a few hours later. Would not reccommend, sketchy.
10
Lew
6 Apr 2023
·
Stayed 1 night
We loved the hotel, and the service was excellent with a special shout out to Omar at the front desk. The hotel is extremely clean, the beds comfy, and the big screen Samsung HD flatscreen has an abundance of channels. The location and price were right, and we had a quiet and restful night. We did have a problem with our first room close to the elevators. A low elephant trumpet-like noise came from the elevator shafts whenever the cars moved (which was frequently). But Omar gave us a different room away from the elevators with a smile, and it was perfect. I'd recommend this hotel without hesitation, and hope to stay there again some time.
We loved the hotel, and the service was excellent with a special shout out to Omar at the front desk. The hotel is extremely clean, the beds comfy, and the big screen Samsung HD flatscreen has an abundance of channels. The location and price were right, and we had a quiet and restful night. We did have a problem with our first room close to the elevators. A low elephant trumpet-like noise came from the elevator shafts whenever the cars moved (which was frequently). But Omar gave us a different room away from the elevators with a smile, and it was perfect. I'd recommend this hotel without hesitation, and hope to stay there again some time.
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AI-generated summary based on recent guest reviews
Location
Convenient Midtown location near light rail and GCU, generally easy for getting around. A few guests found nearby dining limited.
Related guest reviews
8
Cathy
30 Aug 2023
·
Stayed 2 nights
Close to GCU
Close to GCU
10
Christian
3 Jun 2023
·
Stayed 2 nights
This hotel is just off a main road and in a quite part of the street. It is less than a 8-minute walk to the light rail. It is a great place to visit downtown Phoenix. Lot of choices for food around the area. Parking lot is free with in and out privileges and is adjacent to the hotel but it is a safe area with little traffic in the area. I am not a tall person but the shower head was really short and I came almost face to face with it. The doors are heavy and slam shut hard and you can hear them. The mechanism that holds these doors needs to be calibrated better. Didn't get a chance to get food here but there is a small bar and snack shop downstairs by the front desk. There was a water dispenser in the gym area. Pool was outside and in between buildings so it was safer with only hotel visitors able to get in and see you. The bed frames look to hold a bigger mattress and leaves a ledge that you may bump into getting on and off bed. Needs more plugs than on lamps to charge devices. Room has fridge, microwave, and Keurig coffee machine. All worked great and were clean. Elevators worked fine and there were Purrel machines at each floor. Door keys were tap and easy to use.
This hotel is just off a main road and in a quite part of the street. It is less than a 8-minute walk to the light rail. It is a great place to visit downtown Phoenix. Lot of choices for food around the area. Parking lot is free with in and out privileges and is adjacent to the hotel but it is a safe area with little traffic in the area. I am not a tall person but the shower head was really short and I came almost face to face with it. The doors are heavy and slam shut hard and you can hear them. The mechanism that holds these doors needs to be calibrated better. Didn't get a chance to get food here but there is a small bar and snack shop downstairs by the front desk. There was a water dispenser in the gym area. Pool was outside and in between buildings so it was safer with only hotel visitors able to get in and see you. The bed frames look to hold a bigger mattress and leaves a ledge that you may bump into getting on and off bed. Needs more plugs than on lamps to charge devices. Room has fridge, microwave, and Keurig coffee machine. All worked great and were clean. Elevators worked fine and there were Purrel machines at each floor. Door keys were tap and easy to use.
10
andrea
15 Oct 2023
·
Stayed 2 nights
Convenient location to visit my family
Convenient location to visit my family
10
Paul
25 Jun 2024
·
Stayed 3 nights
This property is located in awesome area with light rail near by. Walking is also awesome since near a city park
This property is located in awesome area with light rail near by. Walking is also awesome since near a city park
8
Helen
16 Jun 2024
·
Stayed 3 nights
The property was in a very convenient location for me.
The property was in a very convenient location for me.
6
William
10 Apr 2024
·
Stayed 4 nights
Hotel was sort of run down and weathered. Location is horrible, there is nothing around Phoenix midtown in the way of restaurants, etc to walk to and nothing in the hotel.
Hotel was sort of run down and weathered. Location is horrible, there is nothing around Phoenix midtown in the way of restaurants, etc to walk to and nothing in the hotel.
10
Nicole
30 Aug 2025
·
Stayed 3 nights
Moving our son to GCU. Perfect location from the school and in a nice area. Convenience was unmatched and the service all the way around was excellent!
Moving our son to GCU. Perfect location from the school and in a nice area. Convenience was unmatched and the service all the way around was excellent!
10
Dennis
30 Aug 2025
·
Stayed 4 nights
Outstanding place to stay with great staff and proximity to GCU campus!
Outstanding place to stay with great staff and proximity to GCU campus!
10
Sean
31 Jul 2023
·
Stayed 1 night
Located in a great area. Plenty of places around to shop at.
Located in a great area. Plenty of places around to shop at.
8
Linda
7 Jan 2024
·
Stayed 1 night
Parking is off site. Not alot of options for food unless you drive
Parking is off site. Not alot of options for food unless you drive
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AI-generated summary based on recent guest reviews
Dining
On-site dining is limited during renovations: many found the restaurant/bar closed or understaffed, breakfast is paid with average or poor value, and room service was often unavailable.
Related guest reviews
6
Desiree
2 Sept 2025
·
Stayed 1 night
TV did not work, no matter how much we adjusted the ac, the room was still warm. Went to have breakfast and the restaurant was closed!!! Parking is in a lot across from the hotel.
TV did not work, no matter how much we adjusted the ac, the room was still warm. Went to have breakfast and the restaurant was closed!!! Parking is in a lot across from the hotel.
6
Ronald
7 May 2023
·
Stayed 2 nights
Over all the hotel was ok, parking is across the street, making it awkward. And it’s quite a walk to the elevators in the west end of the building. Once we arrived and opened our curtains, we had a view of a power station. Nothing like the pictures on their websites. Save your money on breakfast. $14.99/person is a bit extreme, especially when all I had was the equivalent of an egg and one piece of sausage.
Over all the hotel was ok, parking is across the street, making it awkward. And it’s quite a walk to the elevators in the west end of the building. Once we arrived and opened our curtains, we had a view of a power station. Nothing like the pictures on their websites. Save your money on breakfast. $14.99/person is a bit extreme, especially when all I had was the equivalent of an egg and one piece of sausage.
8
Leslie
12 Dec 2022
·
Stayed 2 nights
I thought the hotel was in good condition for a good price. Free parking, the pool looked lovely, but we didn't try it since it rained the entire weekend. I asked for an umbrella to use for the day but they didn't have any. I did see some hair on my bathroom floor that wasn't mine. We didn't try the breakfast buffet since you had to pay for it. Nice Christmas decorations!
I thought the hotel was in good condition for a good price. Free parking, the pool looked lovely, but we didn't try it since it rained the entire weekend. I asked for an umbrella to use for the day but they didn't have any. I did see some hair on my bathroom floor that wasn't mine. We didn't try the breakfast buffet since you had to pay for it. Nice Christmas decorations!
10
pauline
18 Oct 2024
·
Stayed 2 nights
Clean,we enjoyed the breakfast
Clean,we enjoyed the breakfast
4
irwin
25 Aug 2024
·
Stayed 4 nights
Hotel restaurant and bar closed our entire stay. First room we were in had a noisy a/c unit and a gross dirty vent. We got put in a new room that had a smoke smell and a toilet that only worked half of the time. Very good staff but the place is outdated and under construction which they never mentioned when we reserved rooms.
Hotel restaurant and bar closed our entire stay. First room we were in had a noisy a/c unit and a gross dirty vent. We got put in a new room that had a smoke smell and a toilet that only worked half of the time. Very good staff but the place is outdated and under construction which they never mentioned when we reserved rooms.
6
c. wilson
12 Oct 2025
·
Stayed 1 night
the hot tub was slimy. the pool was not heated. the breakfast service was closed. the bar was closed. sunday afternoon check in had only one clerk. the room had no desk or chair. the room had no cushion chair and lamp. the room was clean. the room was too far from the lobby.
the hot tub was slimy. the pool was not heated. the breakfast service was closed. the bar was closed. sunday afternoon check in had only one clerk. the room had no desk or chair. the room had no cushion chair and lamp. the room was clean. the room was too far from the lobby.
10
Tina
21 Sept 2023
·
Stayed 1 night
Pearla and Steve were amazing at check in. However...you advertise you have a restaurant? We waited an hour for a burger and fries at the bar. One bar tender, ine cook? Horrible service on the hotels part. Not the bartender or cooks. But the hhotels!!!Theresrestraunt
Pearla and Steve were amazing at check in. However...you advertise you have a restaurant? We waited an hour for a burger and fries at the bar. One bar tender, ine cook? Horrible service on the hotels part. Not the bartender or cooks. But the hhotels!!!Theresrestraunt
8
Tracy
5 Jan 2025
·
Stayed 1 night
Totally not as described on Orbitz. No restaurant. They did have a bar, but it was not open. No shuttle either. Was originally given a room in an area they’re renovating- even though the hotel was empty. Didn’t want to hear workers so they gave me another room. This one was recently renovated. So recently that there was a tool box left in the room… so had it been cleaned? This new room was an adjoining one, and there’s zero sound protection between the rooms. I literally heard my neighbors entire phone conversations. Breakfast was your standard stuff. Nothing special. And the creamer was out - something the server or breakfast prep person should have never put out to begin with. Staff was lovely, but I wouldn’t stay again.
Totally not as described on Orbitz. No restaurant. They did have a bar, but it was not open. No shuttle either. Was originally given a room in an area they’re renovating- even though the hotel was empty. Didn’t want to hear workers so they gave me another room. This one was recently renovated. So recently that there was a tool box left in the room… so had it been cleaned? This new room was an adjoining one, and there’s zero sound protection between the rooms. I literally heard my neighbors entire phone conversations. Breakfast was your standard stuff. Nothing special. And the creamer was out - something the server or breakfast prep person should have never put out to begin with. Staff was lovely, but I wouldn’t stay again.
2
Delyte
28 Feb 2025
·
Stayed 2 nights
This place was awful…under construction, no room service, dirty pool, closed gym, eight dollars for a coke in vending, a mess and no lower prices to compensate for the mess
This place was awful…under construction, no room service, dirty pool, closed gym, eight dollars for a coke in vending, a mess and no lower prices to compensate for the mess
6
Kelli
25 Aug 2024
·
Stayed 2 nights
The hotel is ok, but we had ants crawling around everywhere in our room. They were all over the place by the pool to. We told the front desk about them being in our room, they said they would come up and spray but never did. The hotel bar and restaurant were closed our entire stay, Friday-Sunday, which wasn’t a huge deal, but it would have been nice to be able to utilize that amenity.
The hotel is ok, but we had ants crawling around everywhere in our room. They were all over the place by the pool to. We told the front desk about them being in our room, they said they would come up and spray but never did. The hotel bar and restaurant were closed our entire stay, Friday-Sunday, which wasn’t a huge deal, but it would have been nice to be able to utilize that amenity.
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AI-generated summary based on recent guest reviews
4
Adam
3 weeks ago
·
Stayed 2 nights
You have to pay for everything here if your not a Hilton honors member. Woke up to screaming and yelling from multiple rooms in the middle of the night, no staff to be found to help. Won’t stay here again
You have to pay for everything here if your not a Hilton honors member. Woke up to screaming and yelling from multiple rooms in the middle of the night, no staff to be found to help. Won’t stay here again
10
Charles Marie
4 weeks ago
·
Stayed 1 night
The front desk was soooo helpful and sweet I loved them and appreciated them helping me. They alone would make me stay there again!!!!
The front desk was soooo helpful and sweet I loved them and appreciated them helping me. They alone would make me stay there again!!!!
10
Clarence
4 weeks ago
·
Stayed 1 night
Staff was great rooms were clean ,pool was great too
Staff was great rooms were clean ,pool was great too
10
Charles
last month
·
Stayed 3 nights
Amazing
Amazing
6
Stephanie
last month
·
Stayed 1 night
Pool very cold,hot tub broken, no liquor license so no alcohol available at the bar, poor view from windows. Room appeared to be updated however finishes very shoddy. Bed comfortable, room quiet, shower nice. Would probably stay somewhere else next time.
Pool very cold,hot tub broken, no liquor license so no alcohol available at the bar, poor view from windows. Room appeared to be updated however finishes very shoddy. Bed comfortable, room quiet, shower nice. Would probably stay somewhere else next time.
FAQs about DoubleTree by Hilton Phoenix Midtown
Is parking available at the property?
Yes, free self-parking is available on-site. The parking is uncovered.
Does the property allow pets?
Yes, pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in time is from 3:00 PM to 1:00 AM, and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property features elevators, a wheelchair-accessible registration desk, and limited wheelchair-accessible facilities. There is also a stair-free path to the entrance.
What is the location of the hotel in relation to key landmarks?
The hotel is centrally located in Phoenix, within a 10-minute drive of the Phoenix Convention Center and Chase Field. It is 12 miles from Arizona State University and 4.4 miles from Grand Canyon University.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available. Pool access is from 7 AM to 10 PM.
What are the policies for guests staying with children?
Up to 2 children aged 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for a fee of USD 10.00 per day. Advance request or confirmation may be required for rollaway beds.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-03: 199.67913415310667USD
- 2026-11-04: 182.63748675668333USD
- 2026-11-05: 170.55202527616882USD
- 2026-11-06: 169.56449102499388USD
- 2026-11-07: 171.51785623141478USD
- 2026-11-08: 165.38533796159362USD
- 2026-11-09: 158.7010313931427USD
- 2026-11-10: 175.1139003629608USD
- 2026-11-11: 194.90420333029175USD
- 2026-11-12: 181.263064683609USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 163.5415521134491USD
- 2026-11-16: 157.13878837994383USD
- 2026-11-17: 166.29799069885254USD
- 2026-11-18: 166.29799069885254USD
- 2026-11-19: 146.17814392611695USD
- 2026-11-20: 152.5700560116577USD
- 2026-11-21: 144.36585014323424USD
- 2026-11-22: 114.0087163982849USD
- 2026-11-23: 100.51240353675843USD
- 2026-11-24: 101.41311603261566USD
- 2026-11-25: 114.00924783760071USD
- 2026-11-26: 114.00924783760071USD
- 2026-11-27: 111.75200220176697USD
- 2026-11-28: 114.0087163982849USD
- 2026-11-29: 113.20880594039154USD
- 2026-11-30: 136.12908075931549USD
- 2026-12-01: 142.74164302013398USD
- 2026-12-02: 166.29799069885254USD
- 2026-12-03: 156.82895925883483USD
- 2026-12-04: 181.94152411463926USD
- 2026-12-05: 152.5700560116577USD
- 2026-12-06: 153.49248037504577USD
- 2026-12-07: 173.65508229789734USD
- 2026-12-08: 201.25269168077088USD
- 2026-12-09: 197.82341663516235USD
- 2026-12-10: 162.94467718899534USD
- 2026-12-11: 249.73999768652342USD
- 2026-12-12: 248.24240169461058USD
- 2026-12-13: 142.75066891690062USD
- 2026-12-14: 142.80313569193268USD
- 2026-12-15: 140.70867334716797USD
- 2026-12-16: 152.40726414898683USD
- 2026-12-17: 142.9333554675064USD
- 2026-12-18: 152.5700560116577USD
- 2026-12-19: 166.2871219076843USD
- 2026-12-20: 124.89287644864655USD
- 2026-12-21: 107.30292082395172USD
- 2026-12-22: 111.98237257356261USD
- 2026-12-23: 118.77653279154968USD
- 2026-12-24: 115.96582739472198USD
- 2026-12-25: 119.94742217827606USD
- 2026-12-26: 126.50324043473053USD
- 2026-12-27: 157.12138802815247USD
- 2026-12-28: 161.77707072578428USD
- 2026-12-29: 178.12865274224853USD
- 2026-12-30: 182.9885624259796USD
- 2026-12-31: 172.39689114614868USD
- 2027-01-01: 192.40105558007812USD
- 2027-01-02: 149.09737437419128USD
- 2027-01-03: 186.4069686804199USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a debit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 7 AM to 10 PM.
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is not required for transportation to and from this property.
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for cooked-to-order breakfast: approximately USD 4 to 18 per person
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Swimming pool
Laundry service
Elevator/Lift
Multilingual staff
Meeting rooms
Golf course (nearby)
Services
Elevator/Lift
Multilingual staff
Meeting rooms
Laundry service
Luggage storage
Express check-in/check-out
24-Hour Front Desk
ATM/Banking
Banquet Hall
Conference Space
Fireplace in Lobby
Laundry Facilities
Well-Lit Path to Entrance
Parking
Parking (Self) (free)
Parking (Uncovered)
Internet
Free wi-fi
Internet (Wired) (free)
General
Vending machines
Assistive Listening Devices Available
Braille or Raised Signage
Breakfast Available (surcharge)
Smoke-Free Property
Stair-Free Path to Entrance
Water Dispenser
Wheelchair Accessible (Limited)
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Registration Desk
Activities
Swimming pool
Golf course (nearby)
Fitness Center (24-hour)
Hiking/Biking (nearby)
Pool Sun Loungers
Television in Common Areas