Name: Renaissance Esmeralda Resort & Spa, Indian Wells
Address: 44400 Indian Wells Lane, Montelena, Indian Wells, California, United States of America, Indian Wells, Riverside County, US
Price range: US$242–US$567 per night
Rating: 8.6

What guests think

Renaissance Esmeralda Resort & Spa, Indian Wells is a large, family‑friendly desert resort with a huge, shallow, beach‑style pool and many kid activities, generally modern spacious rooms, and popular amenities like a full spa, gym, and activities.

Guests frequently praise friendly staff, but recurring reports cite slow or understaffed pool and restaurant service, occasional unhelpful front desk experiences, and communication lapses. Rooms are widely described as comfortable, updated, and roomy with balconies and views, though noise from the open atrium, live music, or events can disrupt sleep, and Wi‑Fi reliability varies. Cleanliness is usually strong, yet multiple reviews note trash or murky water around the pool and sporadic room issues; the pool area can be crowded with limited lounge chairs, and fees and dining quality/value feel inconsistent. Expect a fun, activity‑rich stay best suited to families, with occasional trade‑offs in quiet and service speed.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Expansive, kid‑oriented pool complex (including a shallow beach area) and a well‑liked spa and gym; on‑site activities like arcade, bikes, and family events are common highlights. Downsides include pool crowding, chair reservations/closures, loud music at times, and added fees.

Related guest reviews

10

Supreeta

26 Feb 2024

·

Stayed 3 nights

The resort is absolutely beautiful! From the spacious rooms to all of the kid-friendly activities..this is 5-star resort! We stayed here for 3 nights and our family enjoyed smores every evening, magic show, a live hawk show, and did I mention this was all complimentary? The gym had a variety of equipment in excellent condition. You can sign up for a yoga session in the morning... what better way to start your day. There are also bikes on resort that you can use for a family ride. Lastly, the staff was very friendly!

10

Cesar

6 Sept 2024

·

Stayed 2 nights

We will definitely be back, my daughters had an amazing time here. Pools, Arcade and we had them making slime. Movie night was awesome as well. Overall a very clean resort.

10

SEHUN

10 Aug 2025

·

Stayed 1 night

Kind staffs, Spacious room, Clean bathroom, Wide swimming pools, etc. Couldn't be Greater!

10

MANINDER

22 Feb 2025

·

Stayed 4 nights

I loved it first time in Palm Springs needed a break the resort has had everything you really didn’t have to leave the property and central to most areas. A bit of a ways from downtown and the airport. The staff was friendly and helpful just a really good time and great amenities and it was nice activities were included in the fees. Will definitely be back.

10

BRIAN

31 Dec 2025

·

Stayed 3 nights

Was great family friendly resort…. Pool warm and long hours, lots of kids activities from arts and crafts, outdoor ping pong, foosball… evening fire pits to hang at…. Great staff from Jenny the kids club director to restaurant, cleaning staff, reception… well everyone we encountered

10

Heather L

15 Jul 2025

·

Stayed 3 nights

The pool was huge. The water was like bath water. Loved it. The room was beautiful! Was like a mini suite! Staff was attentive! Restaurants were unique, but the pizza was excellent at "The Place" restayrant. Take an adventure and give this place a try!

8

Karen

2 Apr 2025

·

Stayed 3 nights

Good views of the area, not too to far from highlights like Palm Spri gs downtown and Joshua Tree. There were ALOT of pool lounges that were empty but were on a fee basis. Not cool

10

Joe

14 Feb 2024

·

Stayed 2 nights

Great pool area and the workout room had two peloton bikes.

8

Thomas

29 May 2024

·

Stayed 3 nights

We stayed three days and the last day was bad. They closed the pool to trim the palm trees and they were not finished till 2pm! That ruined are whole day. Why didn’t they do a section at a time over several days? If not for this I would have given 5 stars. Very disappointed on our last day.

6

Artan

22 Apr 2025

·

Stayed 4 nights

Average pools, max depth is 3 ft. Pools are clean and spacious, but not much for kids to do - other than the beach-sand area, no slides no nothing. Everything costs additionally in this hotel. The kids camp was extra charges for simple activities like castle building. Food is pretty terrible. Pizza was definitely a freezer one, not made fresh. The 10 or so private meeting rooms, although completely empty, they wanted to charge me for trying to take an hour meeting with my team remotely. So, no private spaces to do some work, unless you pay more money. Parking was $28/day. Gym was nice and clean. Kids loved the foosball and ping pong tables. Staff was good but a couple of people at reception area were not very welcoming. All in all, not a place to return a second time for the price and all the extra things they charge for.

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Cleanliness

Many guests find rooms and grounds very clean. However, repeated mentions cite trash around the pool, murky water, and occasional room issues like stains, dust, or pests.

Related guest reviews

4

Nareh

16 May 2025

·

Stayed 1 night

Busy mother day weekend with very minimal waiters. Trash and food left all around the pool for hours.

6

Sanya

21 Jul 2025

·

Stayed 1 night

Fresh blood stain on upholstered bed frame, dusty AC vents.

10

Mike

28 Aug 2025

·

Stayed 3 nights

Very clean

8

Rene

14 Aug 2025

·

Stayed 1 night

The hotel room was very nice. The bed and bedding were comfortable. The area around the pool, near the lounge chairs was dirty with trash left from patrons. Overall good experience if your on a budget.

8

Xioyaris

4 May 2025

·

Stayed 3 nights

We had a great time, my family and I. It’s a nice hotel, family friendly. The room was not very clean, it was very dusty. Food options are very limited and not tasty at all. Those 2 areas need improvement, everything else we were very happy with.

4

Nareh

13 May 2025

·

Stayed 2 nights

Not enough servers around the pool. Food and cups left all over the place.

10

Ilma

30 Dec 2024

·

Stayed 2 nights

Clean clean clean ..

10

Linda

28 Jun 2023

·

Stayed 1 night

Clean and nice property!

4

Cynthia

4 Apr 2024

·

Stayed 1 night

Found bed bug on blankets couldn’t really sleep after that. Bryan security staff was very professional, but could only refund $50 of our stay for inconviencw. Very disappointed.

8

Melissa

2 Sept 2024

·

Stayed 2 nights

Easy check in, valet is available but self parking is an easy access. The room is clean and has a balcony with great view of the golf course. The pool is nice but it can get murky by evening. There’s poolside servers for drinks and food during the day. There are plenty of restaurants available for breakfast, lunch, and dinner. If you want to reserve for pool chair or cabana, best you wait until you check in, instead of booking on

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Rooms

Rooms are generally spacious, modern, and comfortable with balconies and mountain or golf views. Noise from the atrium or events is a recurring issue, and a few note mattress or A/C problems and spotty in‑room Wi‑Fi.

Related guest reviews

6

Shyam

24 Sept 2023

·

Stayed 1 night

Overall property is ok. Pools can be updated. A majority of the room doors face the atrium. There is a bar on the ground floor and the noise travels. It was noisy until midnight. Probably would be better for the hotel to find another spot for it.

10

Kenneth

15 Dec 2025

·

Stayed 4 nights

Beautiful Christmas decorations, music, comfy bed, spacious, nice bathroom with separate toilet. Big hotel.

6

Lynette

11 Apr 2023

·

Stayed 7 nights

This is a decent property. The rooms are very nice although it would be nice to have chairs on the balcony. This is a very family-friendly hotel, which was fine when I had young kids. Lots of kids are running around. Did not like having to carry my key to enter the pool as you have to exit the pool to use to restrooms. Valet and self parking are ridiculously expensive.

10

Harvey

2 Mar 2025

·

Stayed 7 nights

This is a lovely property. The rooms have all been updated and are tasteful, large and comfotable. The bathrooms large and the shower terrific. Beds and linens topnotch. Unfortunately, the walls are thin and we could hear our neighbors who woke us up for two mornings and during the afternoon. The staff are amazing - friendly,warm and competent. The bakery is excellent especially for a light breakfast - the only thing missing is fresh orange juice (which they also did not have in the restaurant.) The Restaurant "Cava" is OK - servers are excellent, especially Oskar and Verigin. But the food is hit and miss - some dishes very good, others, not so. The sushi in "The Place" is excellent. Major problem is that they allow smoking on the patio outside theplace and we were driven away by the cigar smoke which also drifts onto the pool deck so that we had to move chairs because of the odor. We were very surpised thatbtis is not a non-smking facility as we have not been in ahotel with smokers for a very long time. Finally, music is played incessantly - in the restaurant (we could not hear our converation on eevening) and around the pool. It should be quiet music and lower if at all. The grounds are lovely but there is nthing within walking distance.

10

Christina

30 Mar 2025

·

Stayed 4 nights

Each room had a balcony

10

CRYSTAL

25 Aug 2024

·

Stayed 1 night

Amazing rooms I loved the bathrooms, spacious and clean. Beds were very comfortable and roomy. Would definitely come back.

8

cynthia

10 Mar 2024

·

Stayed 2 nights

The Wi-Fi at this hotel was dreadful. It sent me back in my work so much. This was all from lack of connectivity in my room. I don’t think for this price I should have to go down to the lobby to find better Wi-Fi. Renaissance Esmeralda, you can do better!!

10

Dana

11 Aug 2025

·

Stayed 1 night

My favorite staycation getaway only 2 1/2 hours from home. Everything about the Renaissance Esmeralda is perfect . The staff, the amenities, and the pool are all wonderful. We had the most beautiful room overlooking the property with a balcony that was larger than most. This is such a fun weekend getaway, close to many restaurants, shops and entertainment!

8

Amy

9 Mar 2025

·

Stayed 3 nights

We enjoyed our stay overall, the mattress was in need of replacement, it had a huge dip in the bed. The food at the restaurant was mediocre at best, but the servers were great.

10

Daniel

21 Nov 2024

·

Stayed 4 nights

This is a very large resort. It was quite during our stay but I could not imagine being there when it is fully booked. Self park is a bit of a hike. The room and balcony was very nice.

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Service

Staff are often friendly and accommodating, but numerous reviews report slow or inconsistent pool/restaurant service, check‑in miscommunication, and occasional rudeness or poor follow‑through.

Related guest reviews

6

Yeordana

17 Jul 2025

·

Stayed 3 nights

During my recent stay, I encountered several issues that detracted from the overall experience. Many fees were not clearly disclosed in advance, including a daily parking charge. At check-in, staff failed to mention that my room key could be used to access the parking gate, which caused unnecessary confusion. I also rented poolside chairs for two days and was charged an additional waiter service fee. However, the service was inconsistent—on the second day, the chairs were prepared with towels and accompanied by a bucket of ice-cold water, while no amenities were provided on the first day. Additionally, the website is not user-friendly. Its structure makes it difficult to locate essential information, and the overall navigation experience is frustrating. Unfortunately, these issues left a negative impression, and I do not plan to return.

2

Rose

27 Jul 2025

·

Stayed 2 nights

The front desk women including the manager were absolutely despicable. The ladies kept hanging up on me. They didn't have the pool view I paid for so they gave us a handicap room. The most disrespectful service ever! The prices are too high for the rude service you are going to get. They are always claiming to be renovating and never have anything you pay for. We have been coming here for years but their service and the food is bad now. They need a management change or we will never set foot in this place again.

6

Sucari

23 Feb 2023

·

Stayed 2 nights

I was greatly disappointed by my stay here. I expected much more from a resort. My first 24 hours and introduction to the hotel was filled with blatant racism and disrespect from the valet to the breakfast dining staff. It took a phone call to their Director of Operations, John, to calm me down and address my deeply rooted concerns. By the end of my stay, I was grateful for Armond in the Spa who treated me like a human being from the very beginning. He is the kindest soul. Lydia at Cava (the breakfast dining space) was also kind and checked in with me both mornings. She could see I was visibly upset and I reviewed the hotel on expedia as it was all happening. I should have recorded it on my phone. I did not appreciate Ruby for her nastiness, prejudice assumptions, and arrogance. When I tried to explain to how her treatment made me feel, she told me it wasn't her job to do anything, The hell it isn't. I paid for resort style treatment. I might as well have stayed eleshwere. I never had this happen and I won't return to see if it will improve. Life is too short. My Black dollars will go to another establishment. Palm Springs is full of places to visit. I would not recommend this after my stay. I appreciate John listening and hearing me cry out of pain, but it doesn't excuse the treatment nor will it keep me from sharing my story. Word of mouth is how Black folks survived. I will not be silenced by my pain and I will not be shamed for having melanin producing skin!

10

Kevin

29 Aug 2025

·

Stayed 2 nights

The greatest group of service providers that I have ever experienced.

10

BRIAN

31 Dec 2025

·

Stayed 3 nights

Was great family friendly resort…. Pool warm and long hours, lots of kids activities from arts and crafts, outdoor ping pong, foosball… evening fire pits to hang at…. Great staff from Jenny the kids club director to restaurant, cleaning staff, reception… well everyone we encountered

10

Sarah

8 Aug 2025

·

Stayed 3 nights

Wonderful property, staff is always kind and helpful.

8

Olive

6 Jun 2024

·

Stayed 3 nights

It felt like we were constantly hunting down a staff member or waitress to receive service. At the pool, we witnessed multiple parties receive service during opening hours so after half an hour I finally walked up to the bar which defeat the entire purpose of the pool/food service, and solely for the reason we came for some major much needed relaxation. It was our first vacation in 10 years together so we’re looking forward to being treated by the service staff without asking but we constantly felt ourselves advocating for ourselves to receive service from staff.

8

Nicole

20 Feb 2024

·

Stayed 2 nights

This hotel is nostalgic for me- I used to come as a kid, and now I bring my family and kids here. It is beautiful and the rooms have all been redone and upgraded beautifully. The valet guys are on top of it- incredibly hospitable and helpful and friendly. Also, Cuco at the pool was so kind. Beds are cozy and the property is well kept as always. However both nights we ate at the hotel the staff was completely lost. Food took over an hour both times and came out cold and overall unexciting. I also didn’t love that room service charges a delivery fee. Also, we found out that you can reserve VIP chairs online- I sure wish the front desk let us know about this upon check in. Over all I will always love this hotel and will continue to come here but I really hope to see some improvement in the restaurants/ kitchens.

8

norma

25 Sept 2025

·

Stayed 3 nights

Check in was a breeze Daniel at check in was fantastic the only thing I would recommend you need more food items on your menus they are very limited

4

Jay

22 Jul 2025

·

Stayed 3 nights

While the property was nice and the pool area and room itself was nice, there was a lot of fees that weren’t mentioned on the website when I booked the rooms and the staff members weren’t very nice or helpful, for starters when I booked the rooms it said “free WiFi” but when we got there and used the paper that was on the bed to sign into the WiFi it wanted us to pay $15 per day per device just for WiFi, when I brought this up to the front desk they told us they were unsure of what was going on and couldn’t provide any help so we just didn’t use the WiFi, secondly there was no mention about having to pay for parking each day it’s $28 per day to park at the resort and If you don’t use your room key when entering or exiting the parking lot it will be $28 each time to enter or leave not for the whole day so expect to pay atleast $28 a day just to park, the hotel staff was very rude when we asked for new towels and when we asked for a later checkout they acted like it was an inconvenience for them.

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Location

Convenient for the Indian Wells Tennis Garden (shuttle available during events) and near golf and local dining, with scenic views. Some note it’s a drive from downtown areas and not much is walkable.

Related guest reviews

10

Richard

19 Mar 2024

·

Stayed 4 nights

Perfect hotel for the Tennis Garden with a shuttle bus running every 30 mins.

10

Franco

27 Mar 2024

·

Stayed 3 nights

The hotel is very nice and clean, and the rooms were recently remodeled. We enjoyed everything about our stay, in particular the service. The location of the hotel cannot be beat as it is just a few minutes from restaurants and conveniences.

10

Harvey

2 Mar 2025

·

Stayed 7 nights

This is a lovely property. The rooms have all been updated and are tasteful, large and comfotable. The bathrooms large and the shower terrific. Beds and linens topnotch. Unfortunately, the walls are thin and we could hear our neighbors who woke us up for two mornings and during the afternoon. The staff are amazing - friendly,warm and competent. The bakery is excellent especially for a light breakfast - the only thing missing is fresh orange juice (which they also did not have in the restaurant.) The Restaurant "Cava" is OK - servers are excellent, especially Oskar and Verigin. But the food is hit and miss - some dishes very good, others, not so. The sushi in "The Place" is excellent. Major problem is that they allow smoking on the patio outside theplace and we were driven away by the cigar smoke which also drifts onto the pool deck so that we had to move chairs because of the odor. We were very surpised thatbtis is not a non-smking facility as we have not been in ahotel with smokers for a very long time. Finally, music is played incessantly - in the restaurant (we could not hear our converation on eevening) and around the pool. It should be quiet music and lower if at all. The grounds are lovely but there is nthing within walking distance.

10

MANINDER

22 Feb 2025

·

Stayed 4 nights

I loved it first time in Palm Springs needed a break the resort has had everything you really didn’t have to leave the property and central to most areas. A bit of a ways from downtown and the airport. The staff was friendly and helpful just a really good time and great amenities and it was nice activities were included in the fees. Will definitely be back.

8

Karen

2 Apr 2025

·

Stayed 3 nights

Good views of the area, not too to far from highlights like Palm Spri gs downtown and Joshua Tree. There were ALOT of pool lounges that were empty but were on a fee basis. Not cool

10

Mary Ann

8 Mar 2024

·

Stayed 3 nights

Iliked the flowersl displays outside &inside, the friendly waiters & waitresses at breakfast, ambiance of the lobby & the transportation to & from the tennis gardens

10

Polina

18 Feb 2025

·

Stayed 4 nights

Beautiful views, location, pool bar

10

Jon

24 Nov 2024

·

Stayed 5 nights

Close to Indian wells Golf club!

10

Rebecca

19 Jun 2023

·

Stayed for one night and had a very pleasant time. Room was cute and very clean, and the hotel was lovely in a great location. This is a family friendly resort but an adults only would be nice. Someones baby did a #2 in the large main pool, and it was unfortunately closed for a bit to be cleaned in the 105° heat and windy weather. Otherwise would definitely stay again and would highly recommend!

10

Daniel

21 Nov 2024

·

Stayed 4 nights

This is a very large resort. It was quite during our stay but I could not imagine being there when it is fully booked. Self park is a bit of a hike. The room and balcony was very nice.

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Dining

Food and drink options include a popular breakfast buffet/juice bar and well‑liked sushi and pizza, but overall quality, variety, hours, and value are inconsistent, with slow service reported at peak times.

Related guest reviews

10

DIEP

17 Jun 2024

·

Stayed 2 nights

Very nice resort. All the staff were friendly. We liked the wood flooring in our bedrooms and the beds were comfortable. The bathrooms were clean but were only stocked with one face towel per bathroom while we had 3 people per room. The pool was great but service for drinks and food were slow. They seemed overwhelmed, maybe because it was a Saturday. The breakfast buffet at Cava was wonderful. Overall we had a great time.

10

John

17 Jul 2023

·

Stayed 2 nights

Great resort with kids and teens with pool, escape, arcade and other activities. Clean, comfortable, friendly staff, good service. Kitchen in Cava restaurant was slow both evenings we were there.

8

Laura

26 Apr 2025

·

Stayed 4 nights

The property was decent but overpriced, likely due to Coachella. The signature massage was great but extremely overpriced, nearly double Miami spa prices. Our first room faced a parking garage; after complaining, we got a slightly better one overlooking a noisy golf course construction site. The pool restaurant menu was limited and underwhelming. The breakfast buffet was good but again overpriced. The gym is spacious but needs an update. The best part was the cleanliness. Overall, it felt like a 4-star hotel charging 5-star prices without delivering 5-star service.

10

Lan Tu

31 May 2023

·

Stayed 2 nights

Amazing stay! Love the atmosphere and different types of activities for the whole family. The food at the dinner buffet needs to be improved though. That was our biggest disappointment of the entire trip.

10

Rita

22 Oct 2024

·

Stayed 1 night

Friendly staff, excellent pool, and beautiful property. The DIY juice bar at breakfast blew my mind, to be honest. I’ve never seen that before. This is a fave of mine and my husband’s. We stay here at least once or twice a summer.

8

Xioyaris

4 May 2025

·

Stayed 3 nights

We had a great time, my family and I. It’s a nice hotel, family friendly. The room was not very clean, it was very dusty. Food options are very limited and not tasty at all. Those 2 areas need improvement, everything else we were very happy with.

10

Heather L

15 Jul 2025

·

Stayed 3 nights

The pool was huge. The water was like bath water. Loved it. The room was beautiful! Was like a mini suite! Staff was attentive! Restaurants were unique, but the pizza was excellent at "The Place" restayrant. Take an adventure and give this place a try!

10

Sandy

2 Sept 2023

·

Stayed 2 nights

I just wished there was more restaurants options at the resort. Everything else was good during my stay. Pool and drinks amazing

8

Amy

9 Mar 2025

·

Stayed 3 nights

We enjoyed our stay overall, the mattress was in need of replacement, it had a huge dip in the bed. The food at the restaurant was mediocre at best, but the servers were great.

8

Nicole

20 Feb 2024

·

Stayed 2 nights

This hotel is nostalgic for me- I used to come as a kid, and now I bring my family and kids here. It is beautiful and the rooms have all been redone and upgraded beautifully. The valet guys are on top of it- incredibly hospitable and helpful and friendly. Also, Cuco at the pool was so kind. Beds are cozy and the property is well kept as always. However both nights we ate at the hotel the staff was completely lost. Food took over an hour both times and came out cold and overall unexciting. I also didn’t love that room service charges a delivery fee. Also, we found out that you can reserve VIP chairs online- I sure wish the front desk let us know about this upon check in. Over all I will always love this hotel and will continue to come here but I really hope to see some improvement in the restaurants/ kitchens.

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Month	Average price
January	US$434
February	US$465
March	US$703
April	US$721
May	US$338
June	US$271
July	US$225
August	US$189
September	US$289
October	US$279
November	US$307
December	US$275

Su	Mo	Tu	We	Th	Fr	Sa
				1 $329	2 $309	3 $335
4 $283	5 $284	6 $353	7 $541	8 $567	9	10
11 $524	12 $329	13 $336	14 $335	15 $310	16 $330	17 $338
18 $309	19 $309	20 $304	21 $352	22 $352	23 $369	24 $395
25 $380	26 $392	27 $335	28 $309	29 $309	30 $335	31 $335

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $242	18 $301	19 $347
20 $283	21 $281	22 $303	23 $298	24 $298	25 $329	26 $352
27 $277	28 $296	29	30

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Balcony (Mobility Hearing Access, Roll-In Shower)

Room, 1 King Bed with Sofa Bed, Golf View

Room, 1 King Bed with Sofa Bed, Balcony (Mobility Hearing Accessible, Tub)

Executive Suite, 1 Bedroom, Resort View

Room, 1 King Bed, Pool View

Room, 2 Queen Beds, Golf View

Executive Room, 1 Bedroom (Mobility Hearing Accessible, Tub)

Room, 1 King Bed with Sofa Bed, Golf View (Hearing Accessible)

Room, 2 Queen Beds, Balcony (Mobility Hearing Accessible, Tub)

Room, 2 Queen Beds, Pool View

Room, 2 Queen Beds, Balcony (Hearing Accessible)

Room, 2 Queen Beds, Balcony

Room, 1 King Bed with Sofa Bed, Balcony

Studio Suite, 1 Bedroom, Balcony

Room, 1 King Bed with Sofa Bed, Balcony (Mobility Hearing Access, Roll-In Shower)

Executive Suite, 1 Bedroom

Room, 2 Queen Beds, Balcony, Pool View

Room, 1 King Bed with Sofa Bed, Pool View (Balcony)

Studio Suite, 1 Bedroom

Room, 1 King Bed with Sofa Bed, Balcony (Hearing Accessible)

Studio Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Room, 2 Queen Beds, Golf View (Hearing Accessible)

Studio Suite, 1 Bedroom (Mobility Hearing Access, Roll-In Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

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FAQs about Renaissance Esmeralda Resort & Spa, Indian Wells

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