Is parking available at the property?

Yes, self-parking is available at the property for a fee of USD 15 per night, which includes in/out privileges.

What type of breakfast is offered?

A daily cooked-to-order breakfast is provided complimentary for guests.

Are pets allowed at the hotel?

Pets are allowed at the property with a fee of USD 75 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, and wheelchair-accessible facilities including public areas and rooms. There are also accessible bathrooms.

Where is the hotel located in relation to local attractions?

The hotel is located on Highway 111, approximately 3.8 miles from the Living Desert Zoo and Gardens and 2.5 miles from the El Paseo Shopping District. Public transport options are available nearby.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool surrounded by gardens, along with a hot tub. The pool is available for guests to enjoy throughout their stay.

Embassy Suites Palm Desert

Average nightly price at Embassy Suites by Hilton Palm Desert by month, last 12 months (USD)
Month	Average price
January	US$169
February	US$197
March	US$291
April	US$377
May	US$116
June	US$102
July	US$110
August	US$118
September	US$131
October	US$136
November	US$154
December	US$127

What guests think

At Embassy Suites by Hilton Palm Desert, travelers praise the friendly staff, spacious suites, and complimentary breakfast and evening reception, while recurring complaints focus on dated, sometimes unclean rooms and maintenance issues like noisy or unreliable air conditioning and plumbing.

Facilities are generally appreciated, with a large pool, hot tub and on-site bar; however, guests note occasional pool cleanliness and crowding, hot elevators, no restroom by the pool, and a disliked third-party parking fee. The location is convenient for shopping, dining, El Paseo and events at Acrisure Arena, though some report noise from traffic or nearby pickleball courts. Understaffing leads to slow check-ins, long breakfast lines, and missed or delayed housekeeping. Expect roomy suites and good value, with visible wear and operational trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests enjoy the large pool, hot tub and on-site bar, and there are pickleball courts on the property (operated separately). Recurring drawbacks include occasional pool cleanliness and crowding, hot elevators, no restroom by the pool, and a third-party parking fee.

Related guest reviews

8

JULIANNA

25 Mar 2025

·

Stayed 3 nights

Complementary happy hour is nice touch at tennis courts are no longer free

10

Vanessa

25 Aug 2025

·

Stayed 2 nights

Very nice & clean. Relaxing at poor only down fall no restroom out side by pool area.

10

Kenny

2 Aug 2025

·

Stayed 3 nights

They need a bathroom near the pool. The elevator is really hot and humid.

8

Roger

4 Nov 2025

·

Stayed 1 night

Room is just adequate as far as furnishings. Exception is an excellent mattress and bedding. Grounds are well maintained and the pool is really large. Staff is generally adequate with two exceptions. Person at bar at the evening social was very good as was the omelet chef at the morning breakfast. Both employees were welcoming and cordial. True staff that make you feel welcome.

8

Erica

15 Jan 2025

·

Stayed 2 nights

The trip was great hotel was good. Good breakfast and free snacks & drinks between 5:00pm to 7pm. Only thing i didn't like was the hot tube was not hot it was luke warm.

8

Joan Marie

10 Mar 2025

·

Stayed 2 nights

They charge parking fee now.unlike before.

8

Jim

22 Aug 2025

·

Stayed 1 night

The breakfast in the morning was incredible, and the pool area was great for kids and couples.

10

Stephen

2 Oct 2025

·

Stayed 2 nights

What a fantastic place to stay. Staff are well-trained and very attentive to all your needs. The pool was ultra clean. They even include a great breakfast and a free cocktail with snacks at night. Great value for your money. Very spacious rooms, maids running everywhere keeping things in order. I would definitely stay here again.

10

HOWARD

31 Mar 2025

·

Stayed 1 night

Property has a 25 court Pickleball facility in the back!!!

6

Martha

17 Aug 2025

·

Stayed 1 night

The room was outdated and the carpet needs to be removed. The AC unit condensation pipe was leaking into the sink from the ceiling. The shower curtain smelled like a wet towel. I did see another room down the hall from our room and it was completely updated. It had newer furniture and hardwood floors. The pool area is nice. They do need newer towels though. All of the towels were very old and thin. We enjoyed the complimentary cocktail hour and had a few more drinks at the bar. Breakfast was very good too! Plenty of options for everyone. Staff was very friendly and helpful. I spoke to Aaron at the front desk regarding the leak and he was very accommodating and understanding to my complaint about the leak. We didn’t use the gym but did see it and it had plenty of options for a good workout.

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Cleanliness

Feedback is mixed, with repeated reports of stained carpets and furniture, lingering odors or smoke, mold or mildew, and occasional pests, alongside some comments noting clean rooms. Housekeeping consistency varies, and some arrivals found soiled linens or unclean spaces.

Related guest reviews

4

Angela

21 May 2025

·

Stayed 1 night

Our room smelled like stale cigarette smoke. There was a nasty stain on the couch. The shower was a bit stained as well. All in all it just seemed like the room was old and tired.

6

Richard

20 May 2025

·

Stayed 3 nights

Only complaint was that the room had a lingering smell of cigarette smoke, which means they haven’t changed the carpet or painted the walls in a long time.

4

Wenzhi

25 Jan 2025

·

Stayed 4 nights

Mold in washroom

6

Brandy

7 Apr 2025

·

Stayed 1 night

I have stayed here before and sadly this visit I found roaches in the room. We first saw them coming out from behind the frames on the walls in the living area, then saw baby cockroaches throughout the bathroom, but found adult roaches in the area where the refrigerator is at coming in and out of the splintered wood of the cabinets. The beds were super comfy

2

Toni

26 Jul 2025

·

Stayed 1 night

We were moved 3 separate times because the initial room had insects, larvae, and was dirty. The subsequent rooms were equally unclean. Disappointingly Orbitz has not been able to get a refund for the stay, even though the staff at Embassy promised a refund.

2

David

1 Nov 2025

·

Stayed 3 nights

We only stayed one night because the bed sheets had stains. No staff available to change, We had to bring our own bags to our room. The baggage dolly had no top hooks to hang bags on so consequently my wifes makeup bag fell off the dolly and I had to spend $ 403 dollars to replace it. We were so displeased with this location we had to spend a small fortune to get better accomodations on short notice.

4

Mufeed

4 Jan 2025

·

Stayed 2 nights

The room was dirty , the bathroom very disgusting with dirt on door and ceiling . The paint and cover on walls were peeling.The faucet on bathtub was loose and we couldn’t control the water temperature when taking a shower , it kept changing from warm to hot.The carpet was stained and squeaky when we walk on . We couldn’t sleep at night because of the noise and people on top of our room were walking around and like stumping on top of our heads.we were on second floor and we asked to be on third floor but they said they are booked. We asked for towels at night and we never got them . We had to ask again in the morning so we can take a shower , but they told us to wait till 8:30 till the cleaning staff come. We asked them the second day to change our room with no luck.

2

Miranda

23 Nov 2025

·

Stayed 2 nights

The hot water didn’t work, slider door didn’t fully close, blood on chair when we came into our room. However, stuff was amazing. Especially the bartender and breakfast staff. The complementary free drinks and breakfast were great.

4

Carrie

10 Aug 2025

·

Stayed 1 night

This is the most rundown Embassy Suites I have been to yet, the room is in need of updating and was dirty. There was food on the floor, the couch was old and stained, the furniture was marked up, the toilet had scrape marks and the couch bed mattress had debris on it. The only positives were the bartender who worked the happy hour was nice, happy, generous and seemed to run the whole event by himself. The breakfast was also decent, alot of choices and kept clean.

6

Martha

17 Aug 2025

·

Stayed 1 night

The room was outdated and the carpet needs to be removed. The AC unit condensation pipe was leaking into the sink from the ceiling. The shower curtain smelled like a wet towel. I did see another room down the hall from our room and it was completely updated. It had newer furniture and hardwood floors. The pool area is nice. They do need newer towels though. All of the towels were very old and thin. We enjoyed the complimentary cocktail hour and had a few more drinks at the bar. Breakfast was very good too! Plenty of options for everyone. Staff was very friendly and helpful. I spoke to Aaron at the front desk regarding the leak and he was very accommodating and understanding to my complaint about the leak. We didn’t use the gym but did see it and it had plenty of options for a good workout.

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Rooms

Suites are spacious with separate living areas, but many feel dated, with worn furniture, small bathrooms, limited TV options, and frequent maintenance issues such as noisy or failing AC and plumbing. Noise from upstairs or nearby courts is noted in some rooms.

Related guest reviews

8

Natalia

19 May 2025

·

Stayed 1 night

The lady that checked us in was very sweet. We did not enjoy the room though… it had a very old smell, not pleasant. The furniture was all scratched. The place needs a whole renovation. The TV is was bothered me the most. It did not work. The screen kept going green. I could not call the front desk from the room.

6

Kelli

1 Aug 2025

·

Stayed 3 nights

The physical property, rooms to be specific, very run down, needs upgrading replacing of carpets, furniture, etc.

6

Stephen

24 Mar 2025

·

Stayed 7 nights

Basic hotel. Busy area and many rooms have noise potential with traffic, service trucks or pickle ball. Good central location. Included breakfast was good. Refrigerator and AC in rooms were glitchy. Suite room layout is good. Extra fee for parking seems off as the parking is plentiful.

6

Janet

14 Oct 2024

·

Stayed 1 night

The room looked a bit tired - sofa and chairs need to be replaced; curtains and furniture need updating and the bathroom could use some TLC. Repairs are obvious and detract from the look. The phone does not work but was making a clicking sound and there was a hum from the A/C unit that was annoying. Could hear every flush of the toilet and sink/shower use from the room above and/or next door. There was no hairdryer to be found in the room. Light switches did not turn on lights; checked light fixtures were turned on, but switches still did not work. Bathroom lighting was poor. Carpet looked dirty and in need of replacing.

6

Mira

4 Aug 2025

·

Stayed 2 nights

The A/C was incredibly noisy and the constant squeaking and grinding made it difficult to sleep. It desperately needs fixing. Please also tighten the door hinges so that the doors can close properly. The staff was great. Thank you for always being attentive and warm.

10

Deanna

10 Nov 2025

·

Stayed 2 nights

Everything was so nice and clean. The room was spacious. The staff were so nice!

10

Samantha

23 Aug 2025

·

Stayed 1 night

I would definatly stay here again! Family friendly! Breakfast was great the rooms were so spacious! In a very convinient location. The price was great. The only take away was the rooms are a tad old. The bathroom was veeery small and needed some attention.

6

Brenda

12 Mar 2025

·

Stayed 2 nights

Service was great, however room is in terrible condition. Carpet is in bad shape, couch had stains all over it, we had to ask house keeper for sheets to put over the couch in order to sit on it. Bathroom was very bad shape, visible mold and holes around shower and faucets. Air conditioning unit rattled and filters looks disgusting, needs to be changed out. Bed is very uncomfortable as well. Positive note is that they have free hot breakfast and omelet bar and is near a lot of food options by tennis center. Embassy suits needs to do better in fixing up their properties to provide better rooms for the price we paid for.

6

Kristin

15 Feb 2025

·

Stayed 3 nights

Had 3 sinks in the suite which was nice! Couch was very broken down and mattress on pull out was not sleepable. TV channel options weren’t the best. You have to pay for WiFi…breakfast was great! Pool and spa were nice.

4

Shanda

12 Jan 2025

·

Stayed 3 nights

The people working at the hotel were great. Lobby and grounds were nice but our room was terrible. Weird layout, very noisy floor above the bedroom, lots of issues with Wi-Fi that didn’t really work, dated finishes, and a tiny bathroom. The room was dark and there was trash in the stairs between floors. Definitely won’t stay there again.

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Service

Staff are often described as warm and helpful across front desk, bar and breakfast teams. Understaffing leads to slow check-ins, long breakfast lines, and delayed or missed housekeeping or requests.

Related guest reviews

6

Jason

1 Jul 2025

·

Stayed 1 night

The staff was great at check-in and even though was placed in the wrong room type the front lobby staff resolved the issue by getting us into another room. The AC did not work in the new room, but again the front lobby staff had somebody on it right away to fix it it. Older hotel and was okay for a quick stop on our way to Long Beach for our family cruise.

4

Mark

29 Jun 2025

·

Stayed 2 nights

The breakfast staff was very disrespectful and rude. Having a line for breakfast and continually allowing to serve guests that were behind me was wrong. I guess because l have tattoos, l was not welcome there, and it was made apparent by this. I would not stay again.

2

Ivan

31 Dec 2024

·

Stayed 1 night

Check in was at 4 pm, we didn’t get the room until 5:40 pm along with other guest. Many of us had to wait for a room to be ready.

10

David

24 Oct 2025

·

Stayed 3 nights

Alexia at front desk made check-in easy as did Vanessa and Morgan too

10

Cristine

29 Jun 2025

·

Stayed 1 night

We had an expected 2 night stay here when our cat had to have an emergency blood transfusion and hospital stay at a vet hospital in Palm Desert. When I shared our cats story with the front desk staff here they were so kind and compassionate. Even offering a small discount since I was a Hilton honors member. The suite room was comfortable and quite perfect considering we needed a stress free place to rest in between visiting our sick cat at the vet hospital 5 minutes away. They also have a fabulous free breakfast which really was nice considering all our moneys were going to our cat medical bills. Would definitely love to stay here again under different circumstances where we can enjoy the pool and beautiful grounds they have.

8

Marina

22 Sept 2025

·

Stayed 1 night

We planned a parents and childrens overnight trip and needed somewhere that would accommodate 6 people. We came across here. Loved the location. There was fast food, groceries and places to visit nearby. Front desk staff was pleasant upon arrival, ehhh at check out. We needed the sofa bed (again 6 people) and there wasn't any bedding in the room. I had to walk to the lobby to request it where they have bedding bags put together. Apparently this is thier routine. I wish i would have known that before 10 pm. For a room that accommodates 6 people, there were 3 towels. We didn't know that until were were half way through showers. These things rubbed us wrong. Welcome reception was a nice event. The bar tender also ran the snacks. Although he handled himself like a champ, it's a lot for one person. Lastly the breakfast was good. Typical breakfast but good. I would return here.

10

Stephen

2 Oct 2025

·

Stayed 2 nights

What a fantastic place to stay. Staff are well-trained and very attentive to all your needs. The pool was ultra clean. They even include a great breakfast and a free cocktail with snacks at night. Great value for your money. Very spacious rooms, maids running everywhere keeping things in order. I would definitely stay here again.

8

Thomas

15 Aug 2025

·

Stayed 1 night

Staff is very helpful. I lost my key fob and they helped me look for it. Thank you!

8

Elsa

8 Jul 2025

·

Stayed 2 nights

The staff is really great although in my opinion they were completely under staffed. Poor employees were literally running around. One person doing the job of 3 people. We really appreciated the Birthday goodies left in our room (which we didn’t request and who knows how they knew). I’ve stayed there before about 5 years ago. The place looks run down. Needs cleaning and fresh paint in the stairwells. Also, they now charge for parking. ($15 per night) The elevators were boiling hot. The rooms’ cabinets wouldn’t close shut. The pool had limited seating for only about 20 guests at most. There was visible water damage on our bathroom door and on the rooms wall and ceiling. On our last day there were big insects DEAD on the floor! Only ONE ice dispenser for the whole hotel. Complimentary Happy Hour was limited to 2 drinks per person as before it was unlimited. The snacks were enjoyed by all. Their menu in the complimentary breakfast gets a 10! But not enough staff to get the long lines down. The size of the rooms get a 10. The staff gets a 20! The condition of the hotel is not up to par for Embassy Suites = 4.5. The location is a 10 (plenty of restaurants and stores close by) Alexis the hotel employee (maybe manager) was super friendly and did the best she could and gave her all (again…one employee doing the work of at least 3 people) and I commend her for that!

6

GAURANG

7 Jan 2025

·

Stayed 4 nights

Hotel was good. Enjoy staying with family. Only complain no good service. I requested two times room service but not done on entire stay for four days.

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Location

Convenient setting near shopping, restaurants and local attractions such as El Paseo and Acrisure Arena. Some guests mention potential noise from traffic or nearby pickleball courts.

Related guest reviews

8

Ken

24 Feb 2025

·

Stayed 2 nights

We stayed here in the 1980s when it was new. Now 35 years later about the same with some wear. Pretty good location. There is a Starbucks next door. Price is kind of high for what you get.

10

AMALIA

24 Aug 2025

·

Stayed 1 night

Staff were friendly and accomodating. Starbucks and Albertsons a very short walk away.

6

Stephen

24 Mar 2025

·

Stayed 7 nights

Basic hotel. Busy area and many rooms have noise potential with traffic, service trucks or pickle ball. Good central location. Included breakfast was good. Refrigerator and AC in rooms were glitchy. Suite room layout is good. Extra fee for parking seems off as the parking is plentiful.

10

Steve

7 Oct 2024

·

Stayed 1 night

I really enjoyed how pleasant the staff was. They got me checked in in less then 4 min. The rooms are nice & big. I love how the living room is separate from the bedroom. The property is close to El Paseo & all the restaurants in the area. The Breakfast buffet was wonderful in the morning. The Staff made a wonderful omelet for my wife & I. We will be staying here many times again. Thank you.

10

Ali

17 Aug 2025

·

Stayed 1 night

Great location

10

Jean

5 Oct 2025

·

Stayed 1 night

Great time went to concert. Perfect location near acrisure

10

Samantha

23 Aug 2025

·

Stayed 1 night

I would definatly stay here again! Family friendly! Breakfast was great the rooms were so spacious! In a very convinient location. The price was great. The only take away was the rooms are a tad old. The bathroom was veeery small and needed some attention.

8

Edgar

30 Aug 2024

·

Stayed 3 nights

It was a good stay. The rooms are older and the furniture a little worn, but very spacious and clean. Especially loved the workout facility and the breakfast. Hotel is in a great location, close to everything. The staff was warm and friendly....from the front desk to the maintenance workers.

10

CAROLYN

30 Nov 2025

·

Stayed 1 night

We had a quick 1 night visit, facilities were nice, clean and close to shopping and restaurants.

10

Wil

30 Jul 2025

·

Stayed 2 nights

Great location and great stay

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Dining

Breakfast is a highlight with made-to-order omelets and good variety, and the evening reception with drinks is appreciated. Downsides include occasional crowds, limited snacks at the reception, and sporadic complaints of cold food or disorganization.

Related guest reviews

10

Monica

13 Aug 2025

·

Stayed 2 nights

Amazing breakfast selection (and it was free). Wonderful and Friendly staff.

10

Kimberly

29 Jul 2025

·

Stayed 2 nights

Loved staying at this Embassy Suites location! As always the managers receptions and cooked to order breakfasts were awesome but the grounds, pool, fitness center, location and staff made this resort well worth returning to in the near future!

10

Teri

15 Aug 2025

·

Stayed 1 night

The staff here is super friendly! The room was clean and very nice. Loved the pool! You could bring your own food and drinks. The complementary drinks at happy hour was awesome! Kenny the bartender was attentive and fun! Took care of everyone with a smile on his face. The free breakfast is really good. Made to order omelets. Already looking to book here again!!

10

Wellington

23 Jun 2025

·

Stayed 1 night

A good stay. The suite is good size and clean. The breakfast is pretty good.

8

kathleen

30 Aug 2025

·

Stayed 1 night

Great breakfast

10

Brittany

16 May 2025

·

Stayed 2 nights

Excellent experience and unparalleled value for the money. All suite rooms, sitting area and separate bedroom, includes easy to access pool area and pool views, complimentary happy hour and cooked to order breakfast. Staff was all so friendly and extremely accommodating, from checkin to the dining crew, they made the experience a wonderful one. Highly recommend and will be back.

8

Tracey

6 Jun 2025

·

Stayed 2 nights

Great location. Clean and well kept for the most part. Toilet did leak and lotion in room was empty. Staff was very friendly. Reasonably priced.Included breakfast was exceptional. Only complaint was bar closed earlier than stated.

8

Dennis

29 Nov 2024

·

Stayed 1 night

The happy hour reception upon arrival was a great surprise and very welcoming. The complimentary breakfast was outstanding as well. The room was clean and hugh since it is a suite. It was disappointing not to have wi fi provided in the room however all else was great.

10

roger

10 Jun 2025

·

Stayed 1 night

The evening happy hour and the made-to-order breakfast are great.

10

Alan

30 Nov 2025

·

Stayed 2 nights

The facility was well kept and beautiful. The suite was perfect. The value was amazing. Breakfast was somewhat chaotic and needs more staff but was delicious.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $180	10 $150	11 $179	12 $161	13 $286	14 $299
15 $137	16 $139	17 $139	18 $139	19 $139	20 $174	21 $207
22 $139	23 $196	24 $148	25 $155	26 $260	27 $260	28 $160
29 $121	30 $95

Su	Mo	Tu	We	Th	Fr	Sa
		1 $95	2 $95	3 $112	4 $156	5 $214
6 $117	7 $95	8 $95	9 $95	10 $95	11 $196	12 $217
13 $95	14 $95	15 $95	16 $95	17 $95	18 $139	19 $156
20 $95	21 $95	22 $95	23 $96	24 $95	25 $200	26 $201
27 $209	28 $191	29 $191	30 $126	31 $124

Embassy Suites by Hilton Palm Desert

Prices for Embassy Suites by Hilton Palm Desert

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed Withith Sofa Bed, Mobility Accessible, Microwithave (1 King Bed with Roll in Showither)

Suite, Multiple Beds, Microwave (550 Sq Ft)

Executive Suite, 2 Queen Beds, Microwave (645 Sq Ft)

Room, 1 King Bed Withith Sofa Bed, Mobility Accessible, Microwithave (1 King Bed with Tub)

Executive Suite, 1 King Bed, Microwave (2 Room Sq Ft 645)

Suite, 1 King Bed with Sofa Bed, Microwave

Guest reviews of Embassy Suites by Hilton Palm Desert

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Embassy Suites by Hilton Palm Desert

Prices for upcoming dates