Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is included. The specific serving hours are not mentioned.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 35 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathroom accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is located in Palm Desert (The Province), within a 15-minute drive of Agua Caliente Casino and Empire Polo Club. It is 0.1 mi from San Jacinto Mountains and 0.8 mi from El Paseo Shopping District.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool. The operational hours and seasonal availability are not specified.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Holiday Inn Express Palm Desert Resort

Average nightly price at Holiday Inn Express Palm Desert by IHG by month, last 12 months (USD)
Month	Average price
January	US$141
February	US$191
March	US$269
April	US$192
May	US$99
June	US$84
July	US$82
August	US$82
September	US$86
October	US$115
November	US$136
December	US$120

What guests think

At Holiday Inn Express Palm Desert by IHG, guests consistently praise friendly staff, a convenient Highway 111 location near shops and restaurants, and a satisfying, varied breakfast, while noting the older property with worn areas and occasional maintenance quirks.

Rooms are generally spacious with comfortable beds and some balconies, though guests report occasional noise from AC or nearby areas and spotty in-room Wi‑Fi. Cleanliness is often praised, but reviews also note inconsistent housekeeping, odors or worn carpets, and a few pest sightings. The pool and hot tub, free parking, and pet-friendly setup are appreciated, though the small gym and slow, finicky elevator draw complaints. Expect solid value and comfort with a few age-related tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool and hot tub, free parking, and pet-friendly setup. Common drawbacks include a very small fitness room and slow or unreliable elevators; a few guests wished for longer pool hours or more shade.

Related guest reviews

10

Chrisy

4 Sept 2025

·

Stayed 2 nights

I wish there was a taller wall of some sort to hide the “electrical” area while we were in the pool

8

Sudip

19 Jul 2025

·

Stayed 2 nights

Overall good. Nice breakfast. Could give 5 star if the gym had better quality tread mill- just had one and no elliptical. Also a/c was turned off by management on both days. Elevator button malfunctioning- need to press for a minute to reach floor.

10

Daniel

7 Jul 2025

·

Stayed 1 night

Enjoyed our one night stay here. Hotel staff was very welcoming, easy check in, room was clean, bed were really comfortable, and the breakfast was amazing! Pool was kind of small but kids had fun.

8

Patrick

14 Sept 2025

·

Stayed 2 nights

Free parking and nice swimming pools. Good breakfast too!

8

Mary

18 Aug 2025

·

Stayed 1 night

There should be more umbrellas at the pool for the lounge chairs

10

Karen

19 Jun 2025

·

Stayed 3 nights

Pool hours should extend beyond 8:00 pm

8

Alan

26 Feb 2025

·

Stayed 1 night

A nice place to stay. The elevator was not working very well, everyone mentioned it was annoying having to push the button for the desired floor 3 to 10 times to get it to move. The bathroom sink area was outdated only about 30 to 36 inches wide countertop. No space for our toiletries. It looks like the floor plan for design was flipped upside down. The closet was next to the patio instead of the bathroom area. So the desk was near the bathroom.

10

SHARON

27 Sept 2025

·

Stayed 1 night

large pool and spa, great breakfast, easy parking and comfortable bed among the highlights.

10

Neil

5 Mar 2025

·

Stayed 5 nights

Liked pool hot tub, breakfast, rooms, free coffee, Disliked the fitness room. It was too small.

8

gina

15 Jul 2025

·

Stayed 2 nights

We loved the location with great shopping and restaurants across the street or near the hotel. The pool and grounds were well kept. The room was comfortable and clean. The beds were very comfortable. Loved the in room amenities. Things that need improvement: clean the carpets in the hallways! clean the elevator!, fix the elevator so that you don't have the ride to the 2nd floor before before pushing the 3rd floor button. put some attention into cleaning the walls and touching up paint chips. The light fixture in the bathroom of our room (321) had a big hole and a crack in it. The tub was very slippery. Both my husband and son nearly fell in the shower. I think it had to do with the body wash dispenser. Being a GM of Residence Inn in the past, the breakfast was unbelievable as were the people serving the guests. As an owner, I would make some modifications to keep people off the street from walking in to eat breakfast. I literally saw 2 women eat the most enormous breakfast and then before leaving, they each took 5 yogurts, one cleared out the sausage and omelet pans and one filled her bag with bagels and muffins and they walked out the front door. Maybe even putting in signage in the breakfast room to only take what you need to keep costs down. For more suggestions please fell free to contact me. I would be happy to come back and do further review.

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Cleanliness

Many reviews mention clean rooms and well-kept areas, but several report dirty or worn carpets, odors, and occasional pests. Housekeeping consistency varies, with some missed replenishments or overlooked spots.

Related guest reviews

10

Nina

11 Dec 2025

·

Stayed 1 night

The room was nice and Clean! The service was great, and the Breakfast was very good!

6

Rex

14 Oct 2024

·

Stayed 1 night

The room stinks. Must be the carpeting.

4

Loretta

15 May 2024

·

Stayed 1 night

Stay was fine until we went in the bathroom and found a large cockroach on the wall. They did come & take care of it quickly, but still…

8

Richard

8 Dec 2025

·

Stayed 2 nights

Staff was very friendly and helpful. However, there was a cigarette butt on the balcony, and the room had a minor smell.

2

Giovani

20 May 2025

·

Stayed 1 night

There were Cockroaches on the bathroom and under the mini fridge

8

Brandy

9 Aug 2025

·

Stayed 1 night

Nice hotel. The carpet in our room was very dirty and could use a good scrub. The breakfast was horrible. All the bread was stale eggs were cold no coffee. Wish that they would move the “smoking section” from in front of the door that I have to walk in and out of with my babies

4

Michael

24 Mar 2024

·

Stayed 3 nights

def needs upgrading..cleaning staff need retrained. day 1..tiles so sticky socks stuck to floor..had to ask for remop. day 2 not enough towels left andbody wash empty.had to ask for more. day 3..tiles and therefore room smelled like pee.. like mop wasnt cleaned after cleaning urine up somewhere. notenough towels leftagain. hall carpet needs cleaned..very stained. hand sanitizer empty on first floor elevator..the entire stay. ice machine broken

8

Nigel

7 Oct 2025

·

Stayed 1 night

Check in was good, room was clean and fairly large with a nice balcony. Communal areas were a bit shabby and in need of a deep clean, walls and skirting boards showing signs of age and quite dirty in places. Breakfast was okay.

10

Darlene

14 Dec 2025

·

Stayed 1 night

Clean friendly great breakfast

2

Michelle

25 Jun 2025

·

Stayed 3 nights

Bathroom was dirty, there was hair on bathtub, shower curtain, floor, tub had bug, floor dirty. Had to go get cleaning products late at night to self clean. Will not stay again

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Rooms

Rooms are often described as spacious and comfortable, with good beds and some balconies. Decor feels dated for some, and guests note occasional AC noise or issues, limited bathroom storage, and sometimes spotty in-room Wi‑Fi or TV quality.

Related guest reviews

10

Thinh

6 Jul 2025

·

Stayed 1 night

It's super convenient and close to the shopping center, but the AC is kinda loud at night.

10

Christine

24 Feb 2025

·

Stayed 1 night

Room was clean, bed was comfy, nothing smelled bad - what more could you ask for? Well, a towel rack in the bathroom would be nice. There wasn’t a single way to hang a towel, and minuscule counter space. One hook on back of door does not a happy camper make. But if that’s my only complaint, the stay was worthwhile. Sorry housekeeping for the towels all over the place. Couldn’t be helped. No where to hang them.

10

mark

27 Nov 2025

·

Stayed 3 nights

Room was great and big enough. Breakfast was pretty good, though sadly never saw bacon in three days. Staff were helpful. Parking was easy and lots of food and shopping options nearby. Will definitely stay here again.

6

Alex

14 Oct 2025

·

Stayed 1 night

Room was clean and great size. The WiFi was pretty poor and the service person wasn’t able to resolve it. The hotel was just okay. For the price point it was a pretty good deal but if you’re looking for more of a vacation, I would save this hotel for a single overnight trip not multiple days.

10

John

3 May 2025

·

Stayed 1 night

It’s just a dated property. Could use and entire overhaul.

6

Paul

21 Mar 2025

·

Stayed 2 nights

Very dated rooms and service. Carpet is so over used.

10

Niels

7 Nov 2023

·

Stayed 1 night

Nice hotel in a quiet neighborhood. The hotel is not new, but is well maintained. The staff was very friendly and helpful, and the breakfast buffet was as always plenty and freshly prepared. A minor concern was the slow wi-fi and a TV with a somewhat blurry screen.

4

Yvonne

23 Nov 2025

·

Stayed 1 night

Rooms were not good. We were placed in a disability room next to the elevators where we heard everything. Also the first room they put us in the TV didn’t work. After a technician could not fix moved us into another room . Room spelled musty. Elevator was old. Building looked in disrepair.

8

Doris

15 Dec 2025

·

Stayed 2 nights

Room was nice and spacious

10

jerilyn

2 Dec 2025

·

Stayed 1 night

Room was great and beds were comfortable.

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Service

Service is frequently praised as friendly, accommodating, and efficient, with multiple shout‑outs to front desk and breakfast staff. A few reviews report rude interactions, confusion at check‑in, or difficulty resolving issues.

Related guest reviews

2

Thomas

21 Feb 2025

·

Stayed 1 night

Terrible customer service in trying to get my receipt emailed to me. You have to be a detective to get to a human being for help. Never had this bad of an experience in all my years of travel. Would not recommend for business travel!!!!!

10

Elizabeth

16 Jul 2024

·

Stayed 1 night

Josh checked us in and he was awesome, he has the personality that every business should have. He made our arrival pleasant and definitely deserves a raise!! Alicia checked us out and she was also kind and helpful, more hotels need people like both of them.

2

David

25 Jun 2025

·

Stayed 1 night

Staff is very rude if you need assistance good luck

10

Monica

26 Nov 2025

·

Stayed 1 night

Wonderful customer service from all.

6

Bernie

2 Nov 2025

·

Stayed 1 night

Breakfast great and awesome except morning shift staff at the front lady no 1 was mean when answering question related to $20 deposit. She needs training and customer service seminar. The night shift guy was superb and friendly.

10

Linard

5 Jul 2025

·

Stayed 3 nights

I give this property 5 stars! From the moment we arrived, the service was exceptional. Christian at the front desk recognized us from a previous stay and handled all our requests with professionalism and care. Javier also greeted us with an outstanding smile and warm welcome, and Gabriella was equally friendly and helpful. A special thank you to Rosa, our housekeeper, who looked after us throughout our week-long stay. She was always attentive and cheerful, making sure we had everything we needed. The two ladies working the breakfast area were wonderful, always serving with a smile and checking in to ensure we were enjoying our meal. Despite the busy 4th of July holiday, they kept the breakfast area well-stocked with fresh coffee and delicious food. Kudos to the entire staff, including those who maintained the pool and kept the property clean and tidy. And last but certainly not least, a big thank you to the General Manager for leading such a fantastic team. We’ll definitely be back, thank you for the outstanding service! Linard Timatyos

10

Wayne

26 Nov 2025

·

Stayed 4 nights

Justin was exceptional in servicing our needs.

10

Gary Julio

25 Jul 2025

·

Stayed 1 night

We had a late check in and the young gentleman that checked us in at midnight was outstanding. I can honestly say he was the nicest, informative and upbeat front desk person I have encountered. The breakfast was great staff cleaned tables and restocked food. Everyone was very nice.

8

Sandra

31 Jul 2025

·

Stayed 1 night

I originally booked two rooms - to pay upon arrival. My sister was in one room, and husband and I in the other. When we arrived, I asked to pay for the rooms separately so we could each pay for our own, and the person at the desk was highly confused about that. Took quite a long time for them to figure it out. The room itself was fine, not much space to put toiletries, etc., but I did appreciate the coffee maker in the room. The bed was just OK, the mattress had some lumps and bumps. Breakfast was the usual hotel breakfast, but the did have a pancake maker. They also offered a couple of omelets, sausage, cereal, pastries, yogurt, potatoes, juices. Plenty to get your day going. they also have a little area to purchase snacks, ice cream, etc. I appreciate that they are pet friendly. I would stay here again if I was in the area. It seemed safe and was quiet.

10

GLORIA

5 Sept 2025

·

Stayed 1 night

Staff very friendly

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Location

Convenient setting on Highway 111 with easy access to shops, restaurants, and venues; many find it quiet and walkable. Some guests report traffic or street noise depending on room placement.

Related guest reviews

10

Abel

2 Aug 2023

·

Stayed 1 night

This hotel is located on the Highway 111 close to everything in the Palm Desert Area.

10

Kassandra

17 Sept 2025

·

Stayed 1 night

Easy to find, beautiful area. Love that it's not directly off any freeway, so its very quiet.

10

Aditya

15 Jul 2024

·

Stayed 1 night

Conveniently located in the middle of palm desert hustle bustle. Clean well maintained property. Very pleasant checkin experience. Lots of food/dining options around

8

Matthew

29 Sept 2025

·

Stayed 2 nights

Great location on HWY 111. Did not try the internet.

10

A

14 Oct 2024

·

Stayed 2 nights

Good location safe, convenient and quiet. Breakfast spread was good.

10

Dena

30 Sept 2025

·

Stayed 1 night

Great staff! Friendly and helpful. Good buffet breakfast. Good location, close to stores and restaurants and the Acusure Arena. Will stay again and highly recommended.

8

Vanessa

26 May 2025

·

Stayed 1 night

Good location for venue I was going

10

Duanduan

16 Feb 2025

·

Stayed 1 night

Well lighted area and easily accessible amenities. Room is basic, clean and comfortable. However, the noise level is in some degree from the main road.

10

Maria

15 Sept 2025

·

Stayed 2 nights

Loved everything about this hotel the staff were so friendly, the breakfast buffet was great, it was in a great location. The bed linens and beds were super clean and comfortable.

10

Carla

16 Apr 2025

·

Stayed 3 nights

Room was clean, staff was friendly and the area was walkable to everything.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety and hot options. Occasional complaints note slow replenishment, inconsistent quality, or missing favorites like bacon.

Related guest reviews

10

Nina

11 Dec 2025

·

Stayed 1 night

The room was nice and Clean! The service was great, and the Breakfast was very good!

10

ANNETTE

23 Sept 2025

·

Stayed 1 night

I’ve been coming here for about 1 1/2 years and I’m never disappointed. Breakfast is a must plus with many choices. While others state “free breakfast” it’s normally a continental breakfast. But here it’s a full blown breakfast with hot choices as well. I fully recommend anyone to stay here, you’ll be pleased!

10

Ginger

28 Jul 2025

·

Stayed 1 night

Staff was excellent. Breakfast was good and filling but I did miss bacon availability. Food options were very good. Hotel in general was extremely nice and close to Acuisure Arena- Will definitely be there again for another concert and plenty of restaurants close by for dinner. Highly recommend.

4

wendy

3 Apr 2023

·

Stayed 1 night

Really disappointed in breakfast service. Not sure if IHG was understaffed, but we came down to breakfast to find that the breakfast buffet had to be replenished--everything was gone from the hot items. Tons of people were waiting ahead of us and it was clear that they were aggravated and had been waiting for quite awhile. With so many people in front of us, we bailed and left for a restaurant nearby. This is unacceptable for a hotel offering free breakfast.

10

Marisa

18 Jun 2025

·

Stayed 1 night

Check-in was easy, the staff was so nice and professional, breakfast was fantastic and well stocked. We lived staying here and the property was clean.

10

Niels

7 Nov 2023

·

Stayed 1 night

Nice hotel in a quiet neighborhood. The hotel is not new, but is well maintained. The staff was very friendly and helpful, and the breakfast buffet was as always plenty and freshly prepared. A minor concern was the slow wi-fi and a TV with a somewhat blurry screen.

8

Huy

29 Nov 2025

·

Stayed 1 night

Great variety of food for breakfast

8

Brandy

9 Aug 2025

·

Stayed 1 night

Nice hotel. The carpet in our room was very dirty and could use a good scrub. The breakfast was horrible. All the bread was stale eggs were cold no coffee. Wish that they would move the “smoking section” from in front of the door that I have to walk in and out of with my babies

10

ANNETTE

5 Nov 2025

·

Stayed 1 night

As per usual the breakfast is great with the choices. The rooms are well kept and the staff amazing.

10

Darlene

14 Dec 2025

·

Stayed 1 night

Clean friendly great breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $152	10 $152	11 $202	12 $193	13 $223	14 $223
15 $129	16 $95	17 $99	18 $98	19 $120	20 $160	21 $216
22 $123	23 $116	24 $123	25 $171	26 $232	27 $213	28 $168
29 $104	30 $103

Su	Mo	Tu	We	Th	Fr	Sa
		1 $103	2 $96	3 $103	4 $125	5 $147
6 $107	7 $108	8 $92	9 $94	10 $93	11 $134	12 $147
13 $92	14 $93	15 $96	16 $92	17 $99	18 $131	19 $139
20 $99	21 $99	22 $95	23 $110	24 $110	25 $150	26 $159
27 $155	28 $150	29 $155	30 $139	31 $140

Holiday Inn Express Palm Desert by IHG

Prices for Holiday Inn Express Palm Desert by IHG

Monthly average prices

About this property

Location

Room options

Premium Room, 1 King Bed

Room, 1 King Bed, Accessible (Communication, Mobility, Transfer Shower)

Standard Room, 2 Queen Beds

Premium Room, 2 Queen Beds, Balcony

Room, 1 King Bed, Accessible (Communications, Mobility, Roll-In Shower)

Standard Room

Standard Room, 1 King Bed

Premium Room, 2 Queen Beds

Premium Room, 1 King Bed, Balcony

Guest reviews of Holiday Inn Express Palm Desert by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Palm Desert by IHG

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