Name: Hotel Sofitel Los Angeles at Beverly Hills
Address: 8555 Beverly Boulevard, Beverly Grove, Los Angeles, California, United States of America, Los Angeles, California, US
Price range: US$311–US$642 per night
Rating: 8.45

What guests think

Across many reviews of Hotel Sofitel Los Angeles at Beverly Hills, travelers highlight a central, walkable base near the Beverly Center and Cedars-Sinai and consistently friendly, attentive staff that help smooth check-in and day-to-day requests.

Rooms often feature very comfortable beds and some views, but several guests report dated decor, dark layouts, street noise, and occasional maintenance or A/C issues. Facilities draw mixed feedback: the gym is a standout, yet the pool feels modest, renovations can restrict bar or restaurant hours, and valet-only parking is costly with no self-parking. Overall, expect a convenient base in this area, with potential renovation impacts, noise, and added fees.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym is widely praised, but the pool feels small/underwhelming, renovations sometimes limit lobby/bar/restaurant access or hours, and parking is valet-only with high nightly fees and no self-parking.

Related guest reviews

10

Reginald

3 Nov 2025

·

Stayed 3 nights

Sofitel Los Angeles is one of my favorite hotels to stay when I am visiting the area, great location to everything cool in Hollywood. Also has a great Jazz Night on Mondays, hoping they bring back their Latin Night on Wednesdays in the near future, which has been removed due to the new renovations of the property. Staff is always great, especially The Bellman’s Adonis. And my favorite amenity is THE Gym! So good, it has everything and then some, including trainers, just wish it was open later or 24 hours.

10

Carla

25 Aug 2025

·

Stayed 4 nights

Our stay was amazing. The room was cleaned meticulously, and the staff were beyond pleasant. The pool was the only average experience, but if you just want somewhere to causally lay and tan, with a clean pool, then this does the trick. Everything else was sublime!

10

erika

11 Aug 2025

·

Stayed 1 night

They are remodeling and the lobby looks beautiful-

8

Carlos Miguel Prieto

24 Jul 2025

·

Stayed 2 nights

The restaurant closes one hour earlier than stated on their website (10 pm instead of 11). Location is excellent and our room sensational. The lobby was under renovation but ok. This is a hotel clearly undergoing a renovation and the rate was decent.

4

Sunny

30 Jun 2025

·

Stayed 1 night

The property was having a paint job. The pool location is very inconvenient and the door to open to the pool needs to be upgraded. The valet is extremely expensive and not fast enough.

4

Sunny

30 Jun 2025

·

Stayed 4 nights

The property was having a paint job during our stay. The valet was slow and very expensive. The pool was very inconvenient.

6

MARGARET

19 Jun 2025

·

Stayed 3 nights

Nice staff, spacious rooms, comfortable beds and pillows, directly across from the Beverly Center and centrally located. Pricey and undergoing renovations when we visited. Parking is valet only and $75 per night. Would give it 4 stars if parking were included.

4

Matthew

15 Jun 2025

·

Stayed 2 nights

The hotel is under construction- the pool is not as advertised, the restaurant is shut during the day, the beds are too soft, the hotel is noisy on an intersection. Sound between the rooms is not good. Very expensive and should not be a 4/5 star but more like a 2 star.

10

Kimberly

25 Apr 2025

·

Stayed 1 night

Great location. Staff were wonderful. Parking is valet only and $75 a day, there is no self-parking available. Room was nice and there is a water station by the elevator to fill up the reusable metal bottles provided at check-in. The only real complaint was that there are some significant renovations going on in the lobby and parts of the ground floor that were very noisy. It made check in challenging

8

Namita

4 Nov 2024

·

Stayed 3 nights

The hotel was clean with comfortable beds. Fairly quiet. Expected more from the pool. Not really a nice place to lounge. And patio loses sun in the afternoon due to shade from the big buildings in the area.

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Cleanliness

Many guests report clean rooms and solid housekeeping, but recurring issues include mildew odors, missed or late service/supplies, and occasional pests or leftover items at check-in.

Related guest reviews

10

Sofie

23 Nov 2025

·

Stayed 1 night

Clean, quiet, comfy and kind staff!

10

Antonio

13 Oct 2025

·

Stayed 5 nights

Clean room, staff friendly, shops nearby, breakfast very good

4

Kim

4 Oct 2025

·

Stayed 7 nights

Sofitels are usually solid, but this one should be torn down and reimagined. It was a bummer from the start. We checked into our first room to find dirty towels on the floor and room service food on the bed. We then moved to another room. The only thing I asked when checking in was that the room be on the quiet side of the hotel. It was not, it faced the busy road. Our balcony was separated from the other balcony by a thin layer of sheet metal. I could hear every word from our neighbor on his balcony all night. It was like he was in the room with us. The bed has a window above the headboard that leads to the bathroom shower. So if someone is sleeping and the other person is showering…the sleeper can hear everything, and is going to be in a bright light in the window from the shower. The room was full of what I think were mosquitoes. I killed about 5 or 6 before I went to bed. Woke up with a giant swollen bite on my eyelid. The design of the room was insanely weird. Weirds angular shapes that make moving about a challenge. There’s not enough closet space for two people. The carpet felt gross and dingy. The towels felt like scratchy cardboard and smelled like some kind of chemical akin to the smell of gasoline. We were originally booked for 6 nights. I checked out and moved to another hotel after 1 night. They took off some fees as a way of saying sorry for the crappy experience, but they should have just refunded the entire thing. I would never stay there again.

4

Rachel

30 Sept 2025

·

Stayed 4 nights

Room smelled of mildew Loud at night with ambulances Room with small windows I felt like I was in a cave

4

Rachel

30 Sept 2025

·

Stayed 5 nights

Room smelled of mildew Third floor I could hear ambulances all night When I complained to staff they were unhelpful

10

Carla

25 Aug 2025

·

Stayed 4 nights

Our stay was amazing. The room was cleaned meticulously, and the staff were beyond pleasant. The pool was the only average experience, but if you just want somewhere to causally lay and tan, with a clean pool, then this does the trick. Everything else was sublime!

6

Todd

4 Feb 2025

·

Stayed 2 nights

Troubles with air conditioning, bathroom was dirty, restaurant closed one night for private use.,,no notice

6

Tracy

4 Jan 2025

·

Stayed 1 night

I’ve stayed here before a couple of years ago and it was perfect. This time unfortunately the cleanliness of the room/bathroom was not great. There was an odd smell in the room and the bathroom. The bed was also extremely uncomfortable and we weren’t able to sleep. I would stay again but next time if I find things to my dissatisfaction I would ask for a different room. It is likely Sofitel would have accommodated such a request but it was late and we just wanted to go to sleep rather than switch room.

4

Sahar

2 Jan 2025

·

Stayed 1 night

The room wasn’t clean. It was dusty

8

Frank

24 Jul 2024

·

Stayed 2 nights

Didn’t like the cockroach in the room

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Rooms

Beds are widely described as very comfortable and some rooms offer views, but others feel dated or dark, experience street/neighbor noise, inconsistent layouts, A/C problems, and lack a usable fridge (sensor minibar only).

Related guest reviews

6

Roberto

25 Nov 2025

·

Stayed 2 nights

The bed is not adequate. The mattress is smaller than the bed board. Exposing the wood base and hurting guests legs. Also pillows constantly slip to the gap on the headboard.

6

Amy

2 Oct 2025

·

Stayed 1 night

The staff was great. Unfortunately I have never experienced such a terrible, soft bed. I was up half the night on this unsupportive, old mattress. Restaurant was excellent, service was great.

4

Rachel

30 Sept 2025

·

Stayed 4 nights

Room smelled of mildew Loud at night with ambulances Room with small windows I felt like I was in a cave

10

Peter

25 Sept 2025

·

Stayed 2 nights

Love staying here every time I come to LA, the beds are extremely comfortable, rooms are spacious and clean, and staff are wonderful and helpful

8

Joanne

4 Sept 2025

·

Stayed 2 nights

The hotel has a great gym, and a very fancy entrance and lobby, and the service is very attentive. The room itself was clean and comfortable, making for a pleasant stay overall. There are, however, a few things future guests may want to be aware of. There is no mini fridge to keep food or drinks cold, although there is a minibar with sensors that will charge you if anything is moved. Parking is available at $75 per night, valet only, but there is a $15, 24-hour option at the shopping center kitty corner from the hotel. The immediate neighborhood includes some poorly lit areas, vacant storefronts and a few unhoused individuals, making it feel a bit unsafe to walk around alone at night.

8

MAKI

12 Aug 2025

·

Stayed 3 nights

The street was too noisy

6

Kyesha

4 Aug 2025

·

Stayed 2 nights

The property is nice but the bar area was lackluster and really wasn’t anywhere to relax and sit comfortably, there’s BIG difference between the luxury king room Hollywood hills view room. One has the balcony and one doesn’t and for some reason they don’t tell you which one they’re putting you in. I got out in the one without and it felt like a regular room and it didn’t have the bath robe and slippers and it said the room would come with it just did not give luxury at all so I requested to switch to balcony room and that room was different even though it’s labeled the same, the shower is nicer the mini bar serup and overall just a nicer room. Still didn’t have the complementary robe and sandals but didn’t bother requesting them again they felt cheap anyway. Overalll wouldn’t stay again.

4

Tom

4 Aug 2025

·

Stayed 1 night

Windows can’t be opened… even though the same room type has openable ones, ours didn’t.

6

Stacey

4 Jun 2025

·

Stayed 1 night

We had to be moved from our first room because the AC unit was not working properly. We had to call engineering multiple times to check out the room which was at 78 degrees. It was very stuffy and uncomfortable in the room. We got moved to a second room on a lower floor but it did not look like toiletries were replaced. Check-in service was great, the lady was lovely but after that the experience was not pleasurable, which is upsetting because I was really talking up the hotel before arriving to be completely let down.

4

Jamie

23 Jan 2025

·

Stayed 3 nights

I booked a room with two beds. The website indicated 325 sq feet. At check in, given my VIP status I asked for a good room and was told that all rooms with two beds are the same. Our room could not have been larger than 200 sq feet. We were given an odd shape room, whereas two days later I saw that other two bed rooms were normal shape and much larger. Our shower was clogged for two days. Cleaning service forgot to show up one day. There is no bar to have a drink until after 5 pm, the pool was a disaster but I'm told it's being renovated now. It was not a pleasant stay.

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Service

Service is generally friendly, proactive, and accommodating, though some guests report rude or unhelpful interactions, slow valet, and billing or follow-up issues.

Related guest reviews

6

Cathy

22 Aug 2025

·

Stayed 2 nights

The hotel and room were nice but we had issues that still haven't been resolved. The room - the bed was amazingly comfortable, but we didn't receive turndown service as listed in their description. We had also asked for a rollaway bed. We didn't receive it but were charged for it. They said they will reimburse us but it hasn't happened yet. The shower was also out of bath gel. We never received a bill when we checked out, I had to request it. When I did and compared it against my credit card, I realized they charged me twice for everything. I have exchanged multiple emails about this with no solution. I am contacting my credit card company today. Based on the payment issues, I would not stay here again.

8

Mia

16 Aug 2025

·

Stayed 4 nights

I didn’t get any vip anything- I got a horrible room - they upgraded me but charged me for it. Eric the bellmen was the only person that was lovely and cared about my visit. I needed to stay an extra night because of flight delay- Eddie at the front desk was rude and said it was sold out - I then informed him that I could book a room online. It got handled but EW.

10

Perry

12 Aug 2025

·

Stayed 6 nights

From the front desk staff to the valet and everyone in between, their attentiveness and courtesy was truly appreciated and will always be remembered. Thanks to everyone at Sofitel for a wonderful stay!

4

Erica

4 Aug 2025

·

Stayed 1 night

Room was very basic, not worth the price we paid for. No balcony which was unfortunate. We valeted our car and forgot something in our car and the valet made us go to the car in the garage ourselves rather than bringing up the car to the lobby for us. For the amount that we paid for valet and the room we were dismayed by this. Other 4 star places would never expect us to walk down into the valet garage ourselves. In addition, our room smelled like old cigarettes.

2

David

25 Jul 2025

·

Stayed 2 nights

Rooms dated and unclean. Staff awful

10

Julie

9 Jul 2025

·

Stayed 1 night

Staff was amazing ! Every staff member was so friendly, helpful and knowledgeable.

10

Sejay

1 Jul 2025

·

Stayed 1 night

The staff were all super friendly, courteous and professional. Went above and beyond to make me feel welcome!

2

Denise

1 Jul 2025

·

Stayed 3 nights

There were many problems at this hotel with my power going out in my room. To a quest in the next room singing very aloud early in the morning and I received a phone Call at 1:00 am in my room. How did this call get through to my room? I have requested to speak with the manager Eric, he refuses to speak with me about my complaints. The hotel managers refuses to give the corporate office number or emails. I want to make a formal Complaint.

10

Valerie

28 May 2025

·

Stayed 3 nights

Great service

10

Terri

1 Mar 2025

·

Stayed 3 nights

The staff, from the Valet people to the check in people and everyone in between are the best people ever! The Valet (Willy) said Welcome back! after not seeing us for 3 months. All of the staff remembered us, and were as nice as can be. This is the best part of the Hotel in my opinion. The room was clean, everyone was professional. They made us feel like royalty every day we were there.

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Location

Across from the Beverly Center and close to Cedars-Sinai, Beverly Hills, and West Hollywood, making it convenient for shopping and appointments; some note busy-street or ambulance noise and an area that can feel less walkable at night.

Related guest reviews

8

Bradley

25 Aug 2025

·

Stayed 4 nights

Good value for lots of space. Our one bedroom suite had nice views and lots of room for a good price. Restaurant is expensive. And location is car mandatory even though the mall is literally across the street. Even by LA standards this seems strange.

10

Deborah

3 Aug 2025

·

Stayed 4 nights

My stay at this property was great. The room was really nice and clean. We received a free room upgrade which gave us a view of the hills and Hollywood sign. The customer service from the staff was amazing. They were really helpful and attentive and they anticipated your needs before you even ask. I would definitely recommend booking this place. It’s right across the street from the mall and other shops as well.

10

Quinten

31 Jul 2025

·

Stayed 4 nights

The hotel was central to most things in the area. Everything was accessible around the city from this location. The valet staff was nice as well.

10

David

15 Jul 2025

·

Stayed 1 night

Location to RasouliSpine surgery center & Cedar Sinai. Came for neck surgery and the staff was great at the desk & valet parking. Also, desk told me & gave me a card to book directly for my next back surgery & price matching. More flexibility on stay if things go long

10

Paul

7 Jul 2025

·

Stayed 2 nights

Excellent location

8

Shahin

14 May 2025

·

Stayed 5 nights

The hotel's location is great. Easy access to most places around. The hotel is a bit aged, they are going through renovation now but you see it in the hotel rooms and floors at the moment. They also gave us a refillable water bottle through our stay, but the water machine on our floor broke on our first day of arrival and was broken for all 5 nights we were there, so we had to go to the lobby to get water from them every time. The staff is fantastic, always warm and friendly and smiley. We didn't get a room upgrade as they said they're at high occupancy.

8

dustin

2 Jan 2025

·

Stayed 5 nights

Nice property in a pretty nice location but not central to Hollywood museums, Beverly Hills or most other activities. Service is great and the gym is top notch. Overall good property.

10

James

20 Dec 2024

·

Stayed 3 nights

Great location

10

MARGARITA PATRICIA

3 Oct 2024

·

Stayed 6 nights

Great location

8

Joe

19 May 2024

·

Stayed 4 nights

One of the nicest places I've stayed with all the amenities and high quality service for the cost, making it an amazing value. Rooms were very clean and comfy. Quality is 4.5/5. Hotel is on the east fringes of BH, so its more West Hollywood busy streets and closed up buildings. Walking score is a zero and parking is expensive at 65/night. There is no view to the south...its the wall of a shopping mall. Still very central and convenient for nice tourist stay. Overall, I would definitely stay again and highly recommend.

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Dining

Breakfast and meals are often tasty, but prices are high and hours can be limited, with closures for private events and a midday gap in food or drink service.

Related guest reviews

10

Marcia

1 Nov 2025

·

Stayed 2 nights

Breakfast was great mattresses fantastic

10

Zachary

13 Oct 2025

·

Stayed 3 nights

The staff was very nice and professional, enjoyed our stay very much. Not a big deal because there are a lot of restaurants around but between 1:00pm and 5:00pm there is no food or drinks available at the hotel.

10

Cassandra

5 Sept 2025

·

Stayed 1 night

Excellent local and convenient one-night stay. Friendly and kind staff. Room service dining was pretty good too.

8

Susan

30 Jul 2025

·

Stayed 1 night

Hotel is in prime location across from beverly center however it’s outdated and under construction. The bar and restaurant closes early so if you want a late snack not possible. The rooms are not what they advertise on Expedia

6

Michael

10 Jun 2025

·

Stayed 2 nights

My issues with the property where it was under construction nobody said anything. Also the pool is off to the side and has no bar. They have no room service or alcohol available until 4 PM which is kind of annoying for people that are on vacation that being said, the room was nice to people that work. There was nice, but without those accommodations, it’s just not a hotel for me.

6

Dena

28 Apr 2025

·

Stayed 3 nights

Limited food options. So so for a Sofitel.

8

Kathy

10 Mar 2025

·

Stayed 3 nights

I’d give them a 5 but the resturant has very strange food. Menu was not what we would eat. French maybe ?

10

Kathryn

22 Jun 2024

·

Stayed 14 nights

I love this hotel! The people who work there are so friendly and helpful and happy. The gym is great! There’s also a pool. Love the events that they have in the bar on different nights: salsa dancing, cabaret shows, jazz night. The food is good! I wish the restaurant was open during lunch hours and I wish the coffee were cheaper, but overall I love this hotel. It’s right across the street from the Beverly Center Mall. Oh also, the beds are so comfortable that I am going to buy the featherbed and maybe also the sheets and mattress on their online store!! Love how they have that.

10

James

21 Jun 2024

·

Stayed 3 nights

Very good staff service and cleanliness. Limited bar and restaurant hours during the day. Great location .

10

Michael L

15 Jun 2024

·

Stayed 3 nights

The hotel restaurant provided wonderful meals with warm, attentive service. Excellent!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $501	16 $634	17 $387	18 $387	19 $415
20 $377	21 $311	22 $383	23 $474	24 $642	25 $468	26 $449
27 $367	28 $377	29 $377	30 $387

Su	Mo	Tu	We	Th	Fr	Sa
				1 $402	2 $401	3 $375
4 $368	5 $380	6 $384	7 $395	8 $395	9 $395	10 $380
11 $368	12 $384	13 $380	14 $395	15 $392	16 $406	17 $410
18 $372	19 $381	20 $411	21 $416	22 $403	23 $415	24 $380
25 $372	26 $384	27 $380	28 $390	29 $395	30 $391	31 $380

Select dates to see prices and availability

About this property

Location

Room options

Room, 1 King Bed, Accessible

Superior Room, 2 Queen Beds (Beverly Boulevard View)

Suite, 1 King Bed (Hollywood Hills View)

Luxury Room, 1 King Bed, Patio

Luxury Room, 1 King Bed (Beverly Boulevard View)

Luxury Room, 1 King Bed (Hollywood Hills View)

Superior Room, 1 King Bed

Presidential Suite, 1 King Bed, Balcony

Suite, 1 King Bed (Beverly Boulevard View)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Sofitel Los Angeles at Beverly Hills

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Prices for upcoming dates