Name: Holiday Inn Express & Suites Oakland - Airport by IHG
Address: 66 Airport Access Road, Airport District, Oakland, California, United States of America, Oakland, Alameda County, US
Price range: US$105–US$244 per night
Rating: 8.45

What guests think

At Holiday Inn Express & Suites Oakland - Airport by IHG, travelers consistently praise the convenient airport location, friendly staff, clean rooms, and comfortable beds, while noting trade-offs like paid parking, a fee-based shuttle, and uneven housekeeping schedules.

Guests frequently describe the surrounding industrial area as rough or unsafe, with occasional reports of vehicle break-ins. Noise from thin walls or nearby rooms and sporadic maintenance issues (AC, elevators, or EV chargers) also come up. Breakfast is generally well liked and starts early, but some find it average or miss it before very early flights. Overall, expect a practical, airport-focused stay with convenient basics and some location and fee caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gated on-site parking carries a nightly fee, and several guests mention security concerns and break-ins despite the gate. The airport shuttle runs for a per-person fee with limited very-early service; EV charging was reported inoperable.

Related guest reviews

8

Ramon

16 Jul 2025

·

Stayed 2 nights

Room was spacious and clean with coffee maker, fridge, microwave. Bed was comfortable. Cons: blow dryer was terrible and the Dove body lotion was completely watered down. Could not use either of them. EV charger was also inoperable. Breakfast was mediocre but coffee was good!

8

Daniel

17 Jun 2025

·

Stayed 1 night

Love the convenience of this hotel to the airport. i find that if I book through Hotels.com, my favorite way to book, that this hotel puts us WAYYYYYY down the hall/ up the elevator. The first room we unlocked had not been yet serviced. Okay, no biggie -- stuff happens. The desk clerk upgraded our room because of that, still it was WAYYYY down the hall, again, lugging our suitcases. NO ON-CALL SHUTTLE SERVICE Our flight left at 5 a.m., so we needed a 3:30 a.m. shuttle which this hotel used to provide. NOT ANYMORE. Today is June 16, and the earliest shuttle was scheduled for 4:30 a.m. I'd already paid for the room, so we had to get an Uber for our ride the next morning. Staff was great. No chance to try the food since they don't serve early enough for our departure -- I've known this from other stays. This will, however, be our last stay at this hotel since they don't provide shuttle service for the very early travelers such as we are (we stay overnight in Oakland when we have a super early flight).

6

Lucille

21 Jun 2024

·

Stayed 1 night

I did not like the $10 fee for a shuttle. I suppose the driver gets it all—- not. $10 for a 5 minute ride is ridiculous. May never use this place again

8

archibald

27 Aug 2024

·

Stayed 3 nights

Good basic hotel. Nothing exciting but reasonable rate. $20 parking fee per night is pricy.

8

teresa

5 Jun 2024

·

Stayed 1 night

Hotel close to the airport with shuttle. Easy parking in open lot. Good breakfast, plenty of towels. Rooms quiet despite being near the airport.

6

Claudia

20 Oct 2024

·

Stayed 1 night

The cables for the EV charging stations were cut and the parking lot looked like it had vehicle break in problems.

6

Kayla

10 Feb 2025

·

Stayed 5 nights

Be prepared to pay for parking; 20$ a night unless you want to park on the street (which also isn’t recommended as they warned me multiple times not to leave anything in the car because of frequent break-ins in that area). Otherwise an average stay.

2

Carla

18 May 2025

·

Stayed 1 night

Have to pay for parking.

8

Chantel

12 May 2025

·

Stayed 1 night

I m just unhappy about my uber driver that couldn’t get out of the gate. He called on the speaker several times they didn’t help right away. I gotta scream out to make the front desk hear me. Seemed like the gate wasn’t working properly. Overall it was a great stay.

8

Andrew

14 Feb 2025

·

Stayed 1 night

The listing doesn't mention that the airport shuttle costs $10. Not cool.

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Cleanliness

Many reviews praise very clean rooms and well-kept spaces, but there are recurring complaints about pests such as ants or silverfish, plus a bedbug report, odors or dirty elevators, and housekeeping only on request with slow or missed service.

Related guest reviews

8

Mario

3 Apr 2025

·

Stayed 5 nights

Stair cases smell really bad

10

sonda

2 Dec 2025

·

Stayed 1 night

Very clean

2

Kaycie

29 Jun 2024

·

Stayed 1 night

The hotel is directly next to Waste Management. The chain link fenced in parking inside of the hotel’s “secure” parking is only for employees. The hotel smells awful, mold in the shower, bugs on the floor and someone else’s leftover animal crackers under a chair in our room. Horrible location, horrible customer service (don’t interrupt their tv watching) and disgusting property.

2

Corey

3 Sept 2025

·

Stayed 4 nights

Terrible first night take a shower come out and notice bugs crawling on carpet. Told front desk they said we will put you in another room no questioned were asked which i thought was strange. Wake up the next morning in new room get ready to eat breakfast bugs crawling on table beneath tv which i recorded on my phone. Went to front desk to file complaint man at desk says there’s nothing he can do it’s the season for bugs. So i requested corporate number to file complaint. Talked to corporate filed my complaint was told i would receive i call back before end of the day from someone in corporate but that never happened the hotel front desk called me at around 12 noon to let me know that they are going to move my stuff to another room or put it in the office and check me out if I’m not back by 1:30pm. I had no choice but to let them move it to another room. Which i don’t like people touching my things.

6

Thai

27 May 2025

·

Stayed 2 nights

Not clean ,,,, overall ….elevator ,,, breakfast area,,ant and earwig,,,😭😭😭😭😭

10

Saul

9 Nov 2025

·

Stayed 3 nights

room was very clean; parking lot was clean and super secured

2

Lindsay

22 Sept 2024

·

Stayed 2 nights

Used retainer in my pull out couch bed, no sheets or blanket available in entire hotel for pull out bed. Ants in bathroom.

2

Natalie

27 Nov 2023

·

Stayed 2 nights

The hotel’s location was good and the staff were nice but sadly the room I stayed in had bedbugs. I have 30 bites. For your own safety don’t stay in room 257. They may be in other rooms but they are for sure in 257. I gave a good rating for staff because they were accommodating but I could not let the bug situation slide for the safety of others.

2

Steve

21 Jul 2025

·

Stayed 3 nights

My wife and I left with a horrible rash all over our bodies from the sheets not being clean. The shower was filled with hair and the drain was plugged up for two days before a maid arrived to unplug it. Never again would we stay at this particular Holiday Inn express

10

T Miguel

8 Aug 2025

·

Stayed 1 night

The whole property is well-kept, clean and excellently staffed. My room was such a nice surprise - very spacious, clean, comfortable and quiet. I had a great stay.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with good beds, but some guests report thin walls and hallway noise, AC or thermostat problems, and minor maintenance issues like weak showers or leaks.

Related guest reviews

4

YASUHISA

16 Jan 2025

·

Stayed 1 night

So noisy

6

Carly

17 Oct 2025

·

Stayed 1 night

Overall the hotel seemed a little run down but fine. The insulation in the building was so thin you could hear everything around you-- people walk down the hall upstairs, the people laughing two rooms down, etc. They also charged me $25 for parking as a guest of the hotel. I thought that was an unnecessary fee. The staff were nice, the breakfast was decent, but I'd probably choose another hotel next time.

6

Febes

30 Jan 2025

·

Stayed 2 nights

Hotel building is old and you could hear the other hotel guests walking upstairs.

8

PATRICIA

11 Jul 2025

·

Stayed 2 nights

the room was very well designed- lots of hooks, a large mirror, plenty of lighting, outlets, a saftey bar by the tub. containers of body wash, shampoo,conditioner, hand wash. Liked the window treatment with both black out shade and light shade. The room had everything I needed.

10

Joanne

9 Sept 2025

·

Stayed 1 night

Quiet, close to Oakland airport. Comfortable beds.

8

ANTHONY

13 Jan 2025

·

Stayed 1 night

The room was clean, quiet and comfortable. The HVAC thermostat/wall controller seemed to be faulty (wasn't operating properly).

8

Christopher

23 Sept 2024

·

Stayed 2 nights

Needed a hotel for the weekend as I flew in from New York to see the Yankees play in the Coliseum before the A’s left. Service was great, breakfast was good for being hotel food. Only 2 issues I had were that the water pressure in shower was not great because it kept coming out of the bath faucet, no matter how hard I pulled up the lever, and whatever they used to clean the floors left the carpet sticky. Otherwise, it was a great stay.

10

T Miguel

8 Aug 2025

·

Stayed 1 night

The whole property is well-kept, clean and excellently staffed. My room was such a nice surprise - very spacious, clean, comfortable and quiet. I had a great stay.

6

Jason

18 May 2025

·

Stayed 2 nights

The room is hot. AC only works on Fan mode. It was humid and warm.

8

Nicholas

3 Dec 2024

·

Stayed 3 nights

The room itself was great. Having two elevators spread out across the floor and not together made checking in and out easier. The only problem was the wifi. I dont know if there was something wrong with the extender, but there was no wifi connection from the room in front of the 2nd elevator(which happened to be the one I was in) to the end of the hallway. I would need to leave my room to go towards the main elevator if I needed it.

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Service

Staff are widely described as friendly, helpful, and accommodating—handling early check-ins, returning lost items, and arranging transport—though some report rude or slow front-desk service and billing or deposit issues.

Related guest reviews

8

Bulmaro

7 Oct 2023

·

Stayed 1 night

Bad: Average front-desk assistance. Couldn't find my reservation, even after I showed them the Conf #. Claimed my credit card was denied, then 30 minutes later, the credit card suddenly went through. Took too long to check in (almost 1 hour) Good: Decent room overall for the price. Looked clean. Good A/C, and very comfortable bed, nice, warm, heavy water flow, shower, not too noisy outside

2

Jesus

10 Sept 2025

·

Stayed 1 night

I was told $150 deposit will go back to my bank card if room is left undamaged. I was only deposited $100 back

10

Catherine V

9 May 2025

·

Stayed 1 night

I was allowed to check in early. The room was clean, large & upgraded. Staff was friendly. I missed the free breakfast, but coffee was 24 hrs & fresh ground beans. Very welcome when taking the shuttle at 4:30 am! Pleased with shuttle service. Very convenient to the Oakland airport - 10-15 minutes. And it was quiet despite being so close to the airport.

10

Marshall

21 Nov 2025

·

Stayed 4 nights

Customer service was on point from start to finish.

2

Anne

30 Jul 2023

·

Stayed 1 night

Would not recommend. Parking and shuttle fees are not communicated upfront and the shuttle service is not reliable. Additionally the night staff was extremely rude and not helpful when the shuttle didn’t show up for airport transportation.

2

Debra

7 Mar 2025

·

Stayed 1 night

The hotel personnel charged me for the room even though it had been prepaid through Expedia. My credit card was also charged for multiple airlines tickets.

10

Kervin

4 Feb 2025

·

Stayed 1 night

We left some pictures and clothing in the room. We didn’t realize it until we were at the airport. We called the hotel and they had found it and sent it to the airport on their shuttle. We greatly appreciated their kindness. Thank you!

10

Robert

11 Nov 2024

·

Stayed 1 night

The staff here goes out of their way to help. When one service wasn’t available (no shuttle driver for the shuttle van from the rental car return to the hotel), rather than make me wait, they sent a free Uber to bring me back to the hotel in 5 minutes. I felt valued. Clean. Free Breakfast before my morning flight. Great location just 3 minutes to the Oakland airport. I’ll come back to Holiday Inn Express again.

4

Muder

9 Jun 2025

·

Stayed 6 nights

Rude staff

10

Mildred

1 Dec 2025

·

Stayed 3 nights

I love this place! Nellie at the front desk is very nice and helpful. Her customer service is impeccable.

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AI-generated summary based on recent guest reviews

Location

Very close to Oakland Airport and rental car return, ideal for early flights; several guests say the surrounding industrial area feels rough or unsafe with little within walking distance.

Related guest reviews

8

Kelly

2 Apr 2025

·

Stayed 4 nights

Really great staff. Not much within walking distance but the hotel does offer free breakfast and a quick drive will get you to dining and shopping options.

8

Ronald

3 Dec 2024

·

Stayed 1 night

Industrial area close to the airport.

10

Steve

5 Aug 2024

·

Stayed 1 night

Convenient to airport and rental car return.

10

Pauline

23 Jul 2025

·

Stayed 1 night

Close to airport

6

Cody

17 Mar 2025

·

Stayed 2 nights

Hotel was ok. All the trash next to the hotel and on the streets was not appealing.

8

andrew

6 Jun 2024

·

Stayed 1 night

Hotel is convenient to airport and clean. Neighborhood is terrible but not surprising given airport adjacent.

6

Daljit Singh

27 Jul 2025

·

Stayed 4 nights

Hotel it self was good but the area was very unsafe not a lot of things to do

10

Michael

12 May 2025

·

Stayed 1 night

Great location for flying out of Oakland

10

John

24 Aug 2025

·

Stayed 1 night

The area nearby is very run down and rough neighborhood, but the hotel area seemed refreshingly clean and safe.

2

Matthew

4 Sept 2025

·

Stayed 2 nights

Great weather not a safe feeling area didn’t feel comfortable staying at the location so we made other arrangements

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly rated good, with early options for morning departures, though a few guests found it average.

Related guest reviews

8

Ramon

16 Jul 2025

·

Stayed 2 nights

Room was spacious and clean with coffee maker, fridge, microwave. Bed was comfortable. Cons: blow dryer was terrible and the Dove body lotion was completely watered down. Could not use either of them. EV charger was also inoperable. Breakfast was mediocre but coffee was good!

10

Jerome

23 Jan 2025

·

Stayed 4 nights

Excellent Hotel. Clean nice and comfortable. Great staff. very good free breakfast. Quiet rooms.

10

John

29 Mar 2025

·

Stayed 1 night

Buffet breakfast, started at 4am

10

Robert

12 Mar 2025

·

Stayed 3 nights

Nice hotel, convenient to Alameda and Oakland. Good breakfast. Fee for airport shuttle, fee to park a car. Nice stay.

8

Sarah

21 Jan 2025

·

Stayed 1 night

This was a good place to stay. Clean rooms, good breakfast, comfortable. Good room for the money.

10

veronica

18 Nov 2024

·

Stayed 2 nights

It was wonderful!! Very happy!! Delicious breakfast!! Love the room and all the amenities!!

8

Melissa

11 Jan 2025

·

Stayed 1 night

Room was clean. Parking was $20. Breakfast was good.

8

Christopher

23 Sept 2024

·

Stayed 2 nights

Needed a hotel for the weekend as I flew in from New York to see the Yankees play in the Coliseum before the A’s left. Service was great, breakfast was good for being hotel food. Only 2 issues I had were that the water pressure in shower was not great because it kept coming out of the bath faucet, no matter how hard I pulled up the lever, and whatever they used to clean the floors left the carpet sticky. Otherwise, it was a great stay.

10

Nina

10 Feb 2025

·

Stayed 1 night

Excellent shuttle to and from hotel. We had to leave early - at 6 am and though a full breakfast wasn't available we were able to get oatmeal, babels, toast, apple, muffin fruit juice and coffee. We were very happy with our stay.

10

Xuesong

23 May 2025

·

Stayed 6 nights

Simply the best in this area.very nice breakfast. Clean and comfortable room.Only thing dislike is that they charge $20 for one day parking

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$117
February	US$121
March	US$119
April	US$109
May	US$117
June	US$121
July	US$120
August	US$155
September	US$157
October	US$146
November	US$124
December	US$107

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $244	18 $125	19 $111
20 $105	21 $119	22 $132	23 $119	24 $128	25 $126	26 $128
27 $123	28 $133	29 $130	30 $128

Su	Mo	Tu	We	Th	Fr	Sa
				1 $123	2 $123	3 $175
4 $144	5 $130	6 $123	7 $123	8 $127	9 $123	10 $130
11 $119	12 $123	13 $123	14 $123	15 $110	16 $126	17 $136
18 $110	19 $118	20 $123	21 $130	22 $110	23 $130	24 $127
25 $109	26 $124	27 $130	28 $130	29 $112	30 $119	31 $118

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom (Top Floor)

Standard Room

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Oakland - Airport by IHG

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Prices for upcoming dates