Best Western Ontario Mills Mall

Thanks for the stay it was a good experience. My husband and I had a good time for our first getaway together.

It was extremely musty in our room, the patchwork in the walls/in the shower was ghetto, and the carpet was soooo disgusting it smelled like athletes foot. I was disappointed in our room. The kids enjoyed the continental breakfast.

One of the worst hotel experiences in a long time. Will never return.

I was given a supposedly upgraded suite. The problem with the room it was outdated. No plugs for cellphones. The bathroom was not ventilated for warm showers. The shower water would back up when taking a shower. No one wants to be stepping in the dirty water that comes off your body. The rooms need an upgrade. And I will not be staying here again until thst happens. Very disappointed

Room was clean.