Economy Inn near Ontario Airport - Chino

From the outside it looks like what you’d expect to see in the neighborhood. Nothing special but it has potential and could have a chance of being a hidden gem in an older neighborhood. Unfortunately reality sinks in as soon as I open the door to the room assigned to me. The first thing I see is roaches as soon as I start opening the door and there were plenty more as I scanned the rest of the room but I’ve seen worse and with my current situation I could even overlook that many unwelcome guests. The bed was roach free so there’s something good even though I the bedding needed to be replaced a few years ago in my opinion but whatever. No big deal the bathroom was even more disappointing than the main room for no other reason than the shower had pitiful water pressure. Still had to tiff it out because there’s no refunds after checking in. We finally fell asleep only to wake up during the night to find we had bug bites so that meant I was getting out immediately. The tv in the room was very big and very new and base any decision on all the reviews, not just mine because strangers opinions on the internet aren’t always the most trustworthy.

Huge bed bugs found in room....guy at front desk said he can spray the room and we can come back. Unacceptable!!!! We checked out 2 days early and expect some sort or compensation! We have videos of the bedbug in the sheets. Disgusting and obviously the property knows about the problem!

Worst

Great room and the staff is very friendly

Worest hotel stay ever