Is parking available at the property?

Free self-parking is available on-site, but it is limited. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 6:30 AM to 10 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a maximum fee of USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 30. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 1:30 AM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.

What is the location of the property in relation to key landmarks?

The hotel is located in Roseville, within a 5-minute drive of Maidu Regional Park and Regal UA Olympus Pointe. It is approximately 1.5 miles from Tower Theater and 1.7 miles from Maidu Museum.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, with access from 8:00 AM to 10:00 PM. The pool is seasonal.

What are the policies for guests staying with children?

Up to 2 children aged 18 years or younger can stay free when occupying the parent or guardian's room, using existing bedding.

Best Western Plus Orchid Hotel & Suites in Roseville

Average nightly price at Best Western Plus Orchid Hotel & Suites by month, last 12 months (USD)
Month	Average price
January	US$107
February	US$109
March	US$111
April	US$118
May	US$123
June	US$116
July	US$113
August	US$109
September	US$112
October	US$135
November	US$112
December	US$109

What guests think

At Best Western Plus Orchid Hotel & Suites, guests often praise the friendly staff, substantial free breakfast, and convenient Roseville location, while also noting an older property with mixed room quality, occasional noise, pest or maintenance issues, and uneven service.

Cleanliness feedback is mixed: many rooms and common areas are kept very clean, but multiple reviews report cockroaches and occasional odors. Facilities include a pool, hot tub, gym and on site laundry; guests mention a security‑patrolled lot, occasional elevator issues, and a pool or hot tub that can be small, cool, or out of service. Rooms are generally spacious with some split‑bed layouts, but decor feels dated, walls can be thin, beds vary in comfort, and Wi‑Fi or TV performance is inconsistent. Expect a convenient, budget-friendly stay with clear perks and trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities include a pool, hot tub, gym and on site laundry. Guests mention a security guard and occasional elevator outages, and say the pool or hot tub can be small, cold, or out of service.

Related guest reviews

8

Vicki

30 Apr 2023

·

Stayed 3 nights

Rooms were good, nice bedding. A bit dated but OK. Jacuzzi was broken and pool was very cold. The commercial area across the street had several homeless.

10

charlotte

8 Sept 2025

·

Stayed 2 nights

Great place for family and kids. Spaces to gather and swimming pool with joy tub. Breakfast in the morning.

8

Angela

3 Aug 2025

·

Stayed 2 nights

We had a wonderful experience! There were a few minor issues - parking was not easily accessible, our room phone didn’t work, the pool area was dusty from the trees (maybe a power wash or spray on chairs in the morning). My kids loved swimming in the pool, free breakfast, we utilized the gym, at night it was quiet so we all slept good, pool Bathrooms were nice, easy access to pool towels, our room was clean and overall a great experience. Thank you!

8

Debra

23 Sept 2024

·

Stayed 5 nights

This is a decent hotel. it’s beginning to show its age and could use some upgrades. Hopefully very soon.. The pool was very popular with the kids and fortunately they shut it down at 10 PM because the children were quite boisterous. Hot tub is not hot. Actually it’s more like barely warm .Breakfast is good. It shuts down at 9 AM during the week which I felt was a little early and the breakfast staff very prompt with closing the doors, however I appreciate there being oatmeal and cereal and hot food was actually really good with the exception of the eggs, but eggs are always dry at a hotel. room is comfortable. I appreciate the refillable shampoo, body wash, and lotions rather than the teeny tiny little bottles. the water pressure was excellent , even though I didn’t use it I did appreciate there being a coffee machine in the lobby and I really like having water container for refilling water bottles. Location is great for freeway entrances, close to shopping and water park. It’s a good value for the price.

10

Genevieve

8 Jul 2024

·

Stayed 1 night

Quick over night stay. Clean rooms and great service. Utilized the laundry rooms and found it also clean. No need for quarters you can use an app.

10

Leanne

11 Jul 2023

·

Stayed 3 nights

I really like that. They had a security guardpremises

10

Dan

13 Jun 2025

·

Stayed 2 nights

Ben at the Front Desk was awesome. Very helpful and friendly. We wanted to be on the third floor but needed an elevator. There was one close by - perfect location. But it was not in service the first day. The ladies at the breakfast area were wonderful. Attentive and highly efficient. Toilet plugged up once and one dresser drawer would not close all the way and sometimes slid open, tv had slow reaction time and lost signal at times. Overall, excellent stay.

6

Roger

14 Jun 2025

·

Stayed 3 nights

The hotel needs a paint job, needs security too, random people would just pull up and do their thing in the parking lot and leave. Pool area never had towels, when u asked for toilet paper only got one roll when I was staying for 3 plus days. It just sucked!

8

John

9 Jul 2025

·

Stayed 1 night

The location of this hotel is excellent. It is right off Douglas Blvd, close to all fast food and a Target. Did not see any homeless encampments. The staff was very friendly. The building is probably old, but they do keep it up. The pool and hot tub is in good shape. The staff was very friendly. The breakfast was very good with a lot of standard choices. Parking was ample and easy. Lastly, they are pet friendly. I have a small dog so room size was fine. There is grass in the front and on the sides of the building (bring your own poop bags). I would recommend this hotel. (Sacramento MEPS is 20 - 30 minutes away).

10

Bonnie

5 Aug 2025

·

Stayed 1 night

We were in the area for a few days. This property is getting updated now. Even with painting, the staff was terrific the rooms are quite sizable. The pool and hot tub were very refreshing. Breakfast was great, really we had been in 4 other hotels through this trip. Breakfast here was great! Super convenient.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many note very clean rooms and common areas, while others report cockroaches, odors, and some worn or dirty spots.

Related guest reviews

4

Mary

18 Jan 2025

·

Stayed 2 nights

Gross. Smelled like mildew and the walls are paper thin.

8

Camille

15 Jul 2025

·

Stayed 1 night

The building is old, and sheets lacking crispness, but the staff here make up for it. The free breakfast station was clean, had good fresh food options, and you can just tell the lady running it takes a lot of pride in what she does. Same for the cleaning crew. I checked out at Noon and ladies were mopping the outdoor walkways when they weren’t even dirty. All surfaces were sparkling. There’s a good vibe here that people like what they do and do it well and like each other.

10

Cynthia

10 Nov 2025

·

Stayed 1 night

Rooms and entire property very clean. The employees are constantly sweeping/ cleaning. Highly recommend this hotel.

2

Cara

24 Jan 2025

·

Stayed 1 night

Rude and inexperienced staff. Property and rooms are in poor condition, not to mention unclean. Found several random hairs in the bed and stained sheets.

2

Walter

25 Apr 2025

·

Stayed 1 night

I am writing this to inform you that I did not stay there and they refused to refund me. I opened the door to cockroaches on the floor. I took video of it. I showed the manager and she said nothing but that you paid for it. I’m reporting this to you and if nothing is done, I am reporting it to the health authority in Sacramento and Roseville, CA.

8

Cynthia

5 Nov 2024

·

Stayed 1 night

This resort is very clean. I've watched the workers sweeping up leaves and cleaning from early in the morning until the late afternoon. The breakfast was good and, again, the staff was always wiping off tables and cleaning up around the food area. I'd recommend this place.

6

Denise

13 Aug 2023

·

Stayed 1 night

The room was clean but smelled like cigarettes and mildew. There was holes in the walls. Staff was friendly and attentive. Breakfast was warm and good. Lots of parking.

10

Duane

5 May 2025

·

Stayed 1 night

The beds were very comfortable and it was conveniently located to our event. The breakfast was also above average with make your own waffle machines. A bit dated but clean. We didn't get a chance to use the pool or the hot tub, but they looked well-maintained and big enough to accommodate large groups.

8

Lien

20 Oct 2025

·

Stayed 2 nights

this best western plus was very good. We checked into a lower floor and nearby the lobby area, which was really convenient. The room was clean and met our expectation. Room service was good as well. We will definitely consider staying again. We appreciate the cleanliness of the place and the room.

4

Roi

18 Nov 2024

·

Stayed 3 nights

We had roaches in our room and there was only one dog area in the front of the hotel. Our bathroom tub was not draining properly. After taking a shower the next person had to wait ten minutes for the water to drain. They sent someone to fix it and it didn’t do anything. We felt forced to stay there because we couldn’t get a refund for the terrible room. They offered a different room but that wouldn’t help with the roach problem which they admitted openly that they have even after spraying.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious with some split‑bed layouts and optional jetted tubs, but decor feels dated, sound carries between rooms, bed comfort varies, and Wi‑Fi/TV reliability can be spotty.

Related guest reviews

8

Michael

23 Feb 2025

·

Stayed 1 night

The staff were extremely friendly and helpful about restaurants in the nearby area. Great shower pressure, which is definitely a plus, the only negative thing I can say is the beds and pillows were old and not very comfortable, they should definitely replace them.

8

Justine

21 Apr 2025

·

Stayed 2 nights

The room was large. We had a suite. The beds were comfortable. Pillows were not great. The refrigerator and microwave were older, but still worked. The shower bathroom didn't have a fan. And the toilets were very short. It was difficult to wipe without getting your hand wet. The soap, shampoo, and conditioner were nice.

6

Deborah

7 Oct 2024

·

Stayed 1 night

I could hear the people in the next room talking and laughing in normal voices. Not cool.

8

JOHN

19 Jan 2025

·

Stayed 1 night

Room was spacious and clean. Access from parking easy. The negative is the bath and sink are not together. The sink doubles as a coffee bar. One uses the bathroom and then has to go elsewhere to wash one’s hands.

6

Sylvia

9 Jun 2025

·

Stayed 2 nights

The hotel itself is Average. But our beds and pillows were not comfortable. And the TV didn’t want to work, it was buffering the whole time. And there was construction above our room making for loud days.

6

Shira

13 Jun 2025

·

Stayed 2 nights

Staff was lovely need upgrade on WiFi and television stations. Need access to Netflix. Stay was 2 days due to treatment at Kaiser. Couldn’t relax and watch movies on my iPad or television. WiFi so slow and no access to Netflix. Most hotels you can logon to your own account

8

David

7 Mar 2025

·

Stayed 1 night

The room was fine but I could only find one working outlet to charge my phone, laptop, and watch so that was kind of a pain. Everything else was fine.

6

Ajay

7 May 2023

·

Stayed 1 night

Property location is good , safe and quiet with many restaurants nearby. We found real issue with beds and walls of the hotels. Beds were uncomfortable and walls were very thin. We could hear every footsteps from room above.

8

Dulce

4 Dec 2023

·

Stayed 2 nights

Room was spacious and comfortable; property is a little dated

8

Patricia

11 Feb 2023

·

Stayed 1 night

I liked how the room was laid out with basically three separate areas -- the bath area in the middle separating the two "bedrooms."

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, with efficient check in and attentive breakfast teams. Reports also mention occasional rudeness, long check in lines, room assignment errors, and missed housekeeping.

Related guest reviews

10

Sandra

8 Dec 2022

·

Stayed 1 night

These guys went OVER AND ABOVE; seriously, there was a big screw-up with hotels.com, and while only the third of the customer service representatives was helpful (the first made things worse!) the staff at this hotel was gracious and accommodating. And it's a nice place. With very nice employees.

10

Franchesca Franz

4 Aug 2025

·

Stayed 1 night

Carol was so lovely. She assisted us in checking-in and out. She provided excellent customer service and even helped me in a bind with booking. She made our stay more comfortable and welcoming.

2

James

25 Jun 2024

·

Stayed 1 night

I paid for a suite with jetted tub 4 days in advance of stay for date night with my wife. They gave me key to an occuppied room so I walked in on someone sleeping a saw enough to feel traumtized. Ran out to the front desk and after staring at computer for 10 mins and calling the room, the clerk said they overbooked that suite and would have to put me in a regular room with no jetted tub, which was why I paid for the suite. He said contact hotels.com for my refund. I said I would be contacting Best Westerm Corp and he became defensive, saying I must contact Hotels.com for refund etc, but since this was not hotels.com's error.

6

Ryan

28 May 2025

·

Stayed 4 nights

Requested housekeeping ~9AM per their instructions, but the room wasn’t cleaned when we came back ~10 PM. The key card was also needed to rekeyed everyday. Breakfast room staff are courteous and nice.

10

Dan

13 Jun 2025

·

Stayed 2 nights

Ben at the Front Desk was awesome. Very helpful and friendly. We wanted to be on the third floor but needed an elevator. There was one close by - perfect location. But it was not in service the first day. The ladies at the breakfast area were wonderful. Attentive and highly efficient. Toilet plugged up once and one dresser drawer would not close all the way and sometimes slid open, tv had slow reaction time and lost signal at times. Overall, excellent stay.

10

Alexandria Nicole

23 Jun 2024

·

Stayed 3 nights

The staff were accommodating and pleasant. They even allowed us to extend our check out in an urgent matter. We are appreciatative and will recommend to friends and family.

10

Eileen

17 Aug 2025

·

Stayed 2 nights

Excellent service- clean room Fabulous breakfast Friendly staff

4

Clifton

15 Aug 2025

·

Stayed 1 night

Early check in was good. Staff unwilling to problem solve blow dryer not working.

2

Krista

1 Sept 2025

·

Stayed 2 nights

I will never stay here again. Between the noisy rooms having to switch rooms at 3 am and rude staff I will not be returning.

6

Michael

27 Sept 2024

·

Stayed 5 nights

I loved the hospitality of the property but unfortunately check in was at 3pm and I had to wait in the lobby until 4:15pm because the room was not ready

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to the freeway, shopping, and event venues; several guests felt safe. A few noted late night parking lot activity and traffic or guest noise.

Related guest reviews

10

guadalupe

29 Jan 2025

·

Stayed 1 night

Great location for one night. Went to a concert at the Hard Rock....

8

David

30 Mar 2024

·

Stayed 2 nights

Convenient for our needs

10

Lorena

17 May 2023

·

Stayed 2 nights

It’s easy to get to!

10

Lynn

7 Feb 2024

·

Stayed 2 nights

Great location for us. Nice accommodations. Friendly staff.

10

Angel

21 Feb 2024

·

Stayed 1 night

Quite area, breakfast included and walkable food places nearby.

8

Shelby

21 Jun 2023

·

Stayed 1 night

We pulled in the parking lot and we're immediately uneasy about the area. Seemed like a lot of riff-raff hanging around and a 24 hour security guard patrolling the parking lot confirmed our suspicion. There was an extra parking fee. I think it was $7 extra, but if that pays for the security guard to help prevent my vehicle from getting broken into. I was good with it. The reception desk gal was extremely nice and lobby was very clean. Our room was super clean, but the hallway and elevator area could use a good scrub. The breakfast in the morning was the highlight. The crew of women making breakfast were amazing and made sure the food was hot, stocked, and that everything was spotless clean. Thank you!

4

Shirley

8 Aug 2025

·

Stayed 2 nights

The first room they put us in was damp and smelly. They changed our room without any question and the second one was better but the sheets were damp and I couldn't get comfortable. It was conveniently located for our needs but unless you have business in that area it's not the greatest location. People were partying in the back of their trucks late at night. The breakfast was fine and the staff were fine but it just wasn't enjoyable.

8

Ron

10 Mar 2025

·

Stayed 1 night

Close to freeway. Easy access

8

John

9 Jul 2025

·

Stayed 1 night

The location of this hotel is excellent. It is right off Douglas Blvd, close to all fast food and a Target. Did not see any homeless encampments. The staff was very friendly. The building is probably old, but they do keep it up. The pool and hot tub is in good shape. The staff was very friendly. The breakfast was very good with a lot of standard choices. Parking was ample and easy. Lastly, they are pet friendly. I have a small dog so room size was fine. There is grass in the front and on the sides of the building (bring your own poop bags). I would recommend this hotel. (Sacramento MEPS is 20 - 30 minutes away).

8

juan

28 Aug 2024

·

Stayed 2 nights

I liked the area quiet and safe

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety and hot items like waffles, eggs, potatoes, and sausage. Some reviews cite lines, early closing times, items running out, or brusque service.

Related guest reviews

8

Nader

22 Jan 2025

·

Stayed 3 nights

Its good place to stay in Breakfast doesn't have multiple choices

2

Juan

29 Apr 2024

·

Stayed 1 night

I went this wekeend wasn’t able to check in til like 4 line was crazy long.They made us check out at 11 knowing they messed up on us and door didn’t close all the way , one tv in the room was broken, I had breakfast and luckily caught it before eating I found a long black hair in the eggs and the lady says what I told her I found a hair and she got mad somewhat and took the eggs back but you know I was looking out for other one of the worst stays I’ve had.

8

Michael

18 Nov 2025

·

Stayed 3 nights

Breakfast was great. Very nice to have part of the stay.

8

Debra

23 Sept 2024

·

Stayed 5 nights

This is a decent hotel. it’s beginning to show its age and could use some upgrades. Hopefully very soon.. The pool was very popular with the kids and fortunately they shut it down at 10 PM because the children were quite boisterous. Hot tub is not hot. Actually it’s more like barely warm .Breakfast is good. It shuts down at 9 AM during the week which I felt was a little early and the breakfast staff very prompt with closing the doors, however I appreciate there being oatmeal and cereal and hot food was actually really good with the exception of the eggs, but eggs are always dry at a hotel. room is comfortable. I appreciate the refillable shampoo, body wash, and lotions rather than the teeny tiny little bottles. the water pressure was excellent , even though I didn’t use it I did appreciate there being a coffee machine in the lobby and I really like having water container for refilling water bottles. Location is great for freeway entrances, close to shopping and water park. It’s a good value for the price.

10

Craig

14 Oct 2025

·

Stayed 1 night

good breakfast.. friendly staff

10

Eileen

17 Aug 2025

·

Stayed 2 nights

Excellent service- clean room Fabulous breakfast Friendly staff

6

Cindy

25 Oct 2025

·

Stayed 2 nights

I and my wife really enjoyed the breakfast and the wonderful selection.

10

Bonnie

5 Aug 2025

·

Stayed 1 night

We were in the area for a few days. This property is getting updated now. Even with painting, the staff was terrific the rooms are quite sizable. The pool and hot tub were very refreshing. Breakfast was great, really we had been in 4 other hotels through this trip. Breakfast here was great! Super convenient.

8

Louise

26 Jan 2025

·

Stayed 1 night

You know what you are getting with Best Western properties. Standard accommodations, clean, excellent staff from check in right to the maids. Always appreciate the free breakfast! This site had excellent choices from make your own waffles, to oatmeal with all the toppings.

10

David

13 Sept 2025

·

Stayed 3 nights

We love to stay here. It is the only hotel in the area that offers rooms with a jacuzzi tub inside of the room. However, there are only 4 of them and they are always booked in advance on the weekends, but you may get lucky to land one during the week, if it is a spur of the moment trip. My only recommendation is do not get the one that is on the bottom floor. The staff’s wash area is just on the other side of the wall, so there are carts and parts clanking first thing in the morning. It can get a bit loud. But I know they are just doing their job. All of the staff was very friendly. And the breakfast is probably the best hotel breakfast I have ever had. They offer such a variety of breakfast favorites, and it’s all good. And the woman that does the breakfast setup and cleaning is super friendly and helpful too. They also have a small laundry facility that was reasonably priced, so cheap in fact, that I don’t see why they charge at all. Especially after I just forked over $140 a night for 3 nights. Our laundry came out nice and clean. I definitely recommend staying here. We will be back again and again. Thanks Best Western Orchid Suites. See you next time!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $145	2 $224	3 $223
4 $166	5 $132	6 $132	7 $132	8 $132	9 $179	10 $179
11 $116	12 $114	13 $106	14 $103	15 $110	16 $175	17 $173
18 $110	19 $108	20 $110	21 $110	22 $124	23 $173	24 $173
25 $110	26 $110	27 $111	28 $111	29 $116	30 $154	31 $154

Best Western Plus Orchid Hotel & Suites

Prices for Best Western Plus Orchid Hotel & Suites

Monthly average prices

About this property

Location

Room options

Executive Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Apartment, 1 King Bed, Kitchen (With Sofabed, Full Kitchen)

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Refrigerator & Microwave

Suite, Multiple Beds

Standard Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Suite, 2 Double Beds, Pool View

Standard Room, 1 King Bed, Jetted Tub (With Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Suite, 1 King Bed

Suite, 1 King Bed, Jetted Tub

Guest reviews of Best Western Plus Orchid Hotel & Suites

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Plus Orchid Hotel & Suites

Considering this hotel for your Roseville trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27 $95	28 $101	29 $105	30 $105