Name: Hilton Sacramento Arden West
Address: 2200 Harvard St, North Sacramento, Sacramento, California, United States of America, Sacramento, Sacramento County, US
Price range: US$132–US$394 per night
Rating: 7.95

What guests think

At Hilton Sacramento Arden West, travelers frequently praise friendly staff and comfortable beds, but note dated rooms, inconsistent cleanliness, recurring HVAC issues, and facility hiccups like a lukewarm or closed hot tub and occasional elevator or bar disruptions.

Expect paid self parking that can feel limited during events and a location convenient to Cal Expo and Arden Mall yet in an industrial area with few walkable dining options. Onsite dining and bar service are often appreciated, though hours or closures vary and prices strike some as high. Overall, it suits travelers who want easy freeway access and solid service more than those seeking a freshly renovated, amenity rich stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There is an onsite pool and bar/restaurant, but the hot tub is often reported lukewarm or out of service, and occasional elevator or EV charger issues appear. Self parking is paid and can be limited during events.

Related guest reviews

4

Sonny

31 Dec 2024

·

Stayed 1 night

Electric vehicle charging is not good. Poor condition and state of disrepair.

6

Dave

25 Jul 2025

·

Stayed 1 night

Hot tub was unavailable for use

8

Richard

7 May 2024

·

Stayed 3 nights

One minor inconvenience... I was surprised to find that the "office center" did not have a fax or scanner available, so I had to go elsewhere.

6

Mark

27 May 2025

·

Stayed 2 nights

This hotel was ok, but I probably wouldn't recommend. They charge $15/night to park in their lot...then there aren't any spots?! The back of the lot is full of antique cars...we finally spot in the back away from any doors to the hotel. I woiuldn't care as much if I weren't having to pay for a crappy spot and walk quite a distance with kids & luggage. The quality of the hotel did not feel like a Hilton. The bathroom vanity is old, painted wood. The duvet has a sheet laid on top of it that constantly moves away from the duvet. The hot tub was luke warm at best...after we were in it for 30 mins, staff said we need to get out because of poor water quality/they needed to clean it. Most of the stairwells aren't marked...overall, it just did not feel like a Hilton property at all.

6

syracuse

6 Oct 2025

·

Stayed 2 nights

They really should tell you that self parking is a paid service. It felt like they snuck $45 in as a hidden fee on the final bill.

8

Elaina

28 Oct 2024

·

Stayed 2 nights

The hotel is nice and clean but the parking can be really bad if they have an event.

8

J

20 May 2024

·

Stayed 1 night

We liked the security of needing the key card to go up the elevator.

10

Monica Jo

23 May 2025

·

Stayed 1 night

All in all we had a wonderful stay at the Hilton Sacramento Arden West. I booked the night before our stay and was grateful to find a room at a reasonable price. The only two things I would say is that the main elevators stopped working at one point and we had to redirect to the back of the hotel to the other elevators, and the pool and patio are in need of refreshing. The chairs were tearing, the pool was a bit dirty, the jets in the hot tub didn't work, and the water in the hoot tub was warm at best but not hot. Other than these items, our room was nice, the food was good, and the service was good! We would definitely stay again.

8

Angela

24 Nov 2025

·

Stayed 2 nights

Bar was good and service was better than last stay in Sept. Hot tub was unavailable again (still) from Sept visit. Should be updated online if this will no longer be available. Safe did not work but maintenance was quick to repair (battery replacement). Overall stay was good. Convenient location for freeway but not so much for food.

8

Laura

2 Jun 2024

·

Stayed 1 night

They have a 24 hour gym so you can workout anytime of the day.

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Cleanliness

Cleanliness feedback is mixed: several guests found dirty tubs, stained or smoky rooms, and worn carpets, while others described clean rooms. Housekeeping consistency varies.

Related guest reviews

6

Mohammed

5 Jan 2023

·

Stayed 4 nights

The service people were good, but the room was dirty. There was lots of hair in the bathroom and in the tub. the bathroom maintains were very simple, equivalent to a cheap hotel, definitely not in a level of a Hilton brand price. Smell of smoke and weed was filling the hallway. But again, the people were very nice.

4

Yitzy

18 Oct 2023

·

Stayed 1 night

Property was old dirty and disgusting

8

Lety

26 Jun 2025

·

Stayed 3 nights

Rooms very clean and food options in restaurant very good. I didn't like that housekeeping did not come by to offer cleanup or clean towels

8

Raymundo

9 Dec 2024

·

Stayed 2 nights

Sink had somw stains and shower could use a bit cleaning but overall not a bad hotel. Too overpriced though

6

Ahmad

29 Dec 2023

·

Stayed 2 nights

All was good but realize the top sheets of our bed is dirty and has stains. With that im thinking the bedsheets are not clean and so.

6

Chuma

11 Jun 2025

·

Stayed 2 nights

Best thing was the in-room dining and staff were friendly. Room was okay, but baseboards and curtains were visibly dirty, as were the carpet. The bathroom was outdated and awkward, with the toilet right behind the small door, leaving little room to open the door or get in the shower without closing the door. Huge unused space in bathroom and oversized closet. One small window had a spider and web.Not great!

2

Irania

6 Jul 2025

·

Stayed 2 nights

Bath tub was NOT clean. A used soap bar was on the bath tub.

4

Angel

19 Jun 2025

·

Stayed 1 night

The bathroom wasn’t clean hair in the tub hair on the floor. The towel on the bottom of the floor was on the floor the bathroom does not look sanitizing enough very disappointed

10

balsam

9 Jun 2024

·

Stayed 2 nights

This is my third stay at the hotel. Great staff . Room is clean .

2

Jeanette

24 Jun 2024

·

Stayed 2 nights

Not until I rolled bedding down there was blood on the sheets. That is so disgusting and unsanitary. I was so unhappy with the response that the front desk had like oh well sorry. Since we reserved with a 3rd party Expedia, they had no concern. Then trying to get in touch with Expedia is a whole different story. Can't find no contact number to complain so unhappy overall with the service of the hotel and with Expedia.

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AI-generated summary based on recent guest reviews

Rooms

Beds are widely described as comfortable, but many note dated decor, small or aging bathrooms, freeway noise, and recurring HVAC performance issues.

Related guest reviews

8

Mary

24 Oct 2024

·

Stayed 1 night

The beds were really comfortable, the bathrooms could use some help. They definitely need updating.

4

Suman

13 Jun 2025

·

Stayed 3 nights

Air conditioning was not working until I complained, then it worked. No fans in bathroom, very steamy and stuffy. Housekeeping did not change sheets or clean floors, bathtub. Remote for TV did not work, got it replaced. Overall, an older suite. Small bathroom and stuffy rooms. Okay for a night or two but would not recommend for an extended stay.

8

Elizabeth

5 Aug 2025

·

Stayed 1 night

The hotel was very clean and modern. The bed was super comfortable. The only thing was it seemed like the air-conditioning was not working properly so they had a separate unit in my room that was an air conditioning unit by itself. The only problem was it was really loud so you could not run it at night when you were sleeping

10

CHRISTOPHER

7 Jun 2024

·

Stayed 1 night

It's an older hotel but very clean, well kept and everything works well. Very nice stay. Pool has shade in the evening so grate for a swim even on a hot day. Beds were comfortable and the pillows were actually good.

6

Justin

7 Jun 2023

·

Stayed 1 night

I came into town for business. The hotel is an older building. Pros: nice staff and super quick and easy check in. The bed was super soft and nice. Cons: older building and facilities and not in the most amazing shape. Also very close to the highway and you can hear cars easily from the room. Ear plugs were provided.

6

Carissa

20 Jun 2025

·

Stayed 1 night

The property had a restaurant and bar area but the bar was closed for us. The room was not very spacious and rhe cooling did not seem to work correctly. Rooms were a bit outdated. Its close to the Arden Mall and places to eat but the immediate surroundings are not nice. I wouldn't recommend walking to eat but its a very close drive. Not a bad stay, but not great either.

6

Leo

24 Sept 2023

·

Stayed 1 night

We were on 11th floor facing the highway but the noise was too loud, constant drone of cars going by.

6

Mishanne

28 Aug 2023

·

Stayed 1 night

The furniture in my room noticeably old, chipped/damaged wood, and drawers wouldn't stay closed. There was a musty old smell when we walked in. It all made the room feel like an old motel instead of the Hilton.

8

Amanda

21 Feb 2024

·

Stayed 2 nights

Comfortable beds and a quiet upper floor. There is no longer an executive lounge - the Expedia listing should be updated. The bathrooms need to be updated.

8

Polly Nordstrand

16 Jun 2025

·

Stayed 2 nights

A very convenient place to stay, beds were very comfortable. The room was not quiet, which was not an issue for me but could be for a light sleeper.

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AI-generated summary based on recent guest reviews

Service

Service is frequently friendly and accommodating with quick check ins and responsive staff, but some guests reported rude interactions or poor follow through, and occasional privacy lapses from housekeeping.

Related guest reviews

8

Marie

28 Jul 2025

·

Stayed 2 nights

The staff were very accommodating and pleasant. There were multiple events happening this weekend but we were able to check in and out fairly quickly and no issues.

10

Karen

24 Jul 2025

·

Stayed 1 night

The staff is wonderful - smiling, joking, treating you like a mix of honored guest and family member. The customer service is efficient and customer care is taken bery seriously. The property is clean, spacious, and lovely. Would definitely stay here again.

4

Enrique

24 Jul 2024

·

Stayed 2 nights

The property is dated. The room had an odd smell. The staff was horrible with communication and when addressed, the were unapologetic. I’ve been a customer of this hotel since 2014; customer service has certainly declined over the years.

2

STephanie

30 Jan 2024

·

Stayed 3 nights

Didn’t give me the room that I booked. Receptionist was rude. When I asked more questions, he just stared at me. Nice lobby but once up the elevator, dirty carpet floors, hair on bed sheets. No customer service at all and old.

2

Heather

23 Jun 2025

·

Stayed 1 night

House keeping walked in my room without knocking i was nude getting ready to shower. I wasnt offeded comp room or anything after being humiliated. Offered dinner and some hilton points. Terrible services. Worst in my life

10

Jeffrey

10 Oct 2023

·

Stayed 3 nights

Great experience, just as we expected of a Hilton. Will definitely stay here again.

10

Lalita

14 Sept 2025

·

Stayed 1 night

Beautiful hotel with an elegant bar and restaurant. The staff were exceptionally courteous and helpful, assisting me with my luggage and promptly providing a luggage carrier when requested. Even though they were short of staff in the morning due to the bellman being away on an airport pickup, the service remained attentive and efficient. Overall, a wonderful stay.

10

Amanda

26 Apr 2025

·

Stayed 1 night

Was a great experience. Staff was very nice and accommodating.

10

Monica Jo

23 May 2025

·

Stayed 1 night

All in all we had a wonderful stay at the Hilton Sacramento Arden West. I booked the night before our stay and was grateful to find a room at a reasonable price. The only two things I would say is that the main elevators stopped working at one point and we had to redirect to the back of the hotel to the other elevators, and the pool and patio are in need of refreshing. The chairs were tearing, the pool was a bit dirty, the jets in the hot tub didn't work, and the water in the hoot tub was warm at best but not hot. Other than these items, our room was nice, the food was good, and the service was good! We would definitely stay again.

2

sharon

26 Jul 2025

·

Stayed 3 nights

I arrived late Friday. Tired from my traveling tried ordering food from the Grill. Phone rung all evening. I woke up early Saturday order breakfast. Arrive in great time, I ate half and laid back down to wake up with Debbie standing at the edge of my bed. Startled me however, I remained calm and question if she saw me lying here? She claims she didn’t btw I’m 5’9 and weight 225. How did you not see me. She is extremely lucky and hopefully will never enter a room where you clearly see and hear someone sleeping.

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Location

Convenient to Cal Expo, Arden Mall, and the freeway, but the immediate area feels industrial with little within easy walking distance, and several guests noted safety concerns in the parking lot.

Related guest reviews

4

Rodney

14 Jul 2025

·

Stayed 2 nights

The hotel was clean and comfortable. However, our truck got broken into the last night of our stay. They cut open our truck bed locked cover and took what was in the back. We were aware of the signs that said it was not the hotels responsibility if there was any vandalism to vehicles, but when we notified the hotel the clerk could care less. We just wanted to know if we needed to fill out a form of any kind to let them know what happened and the clerk was more annoyed that we asked that question. Every night we did see a security guard walking around, so we felt a little safe leaving our truck in the parking lot. However, he obviously was not walking around during our break in. Needless to say we will not be staying here again!!

10

Giovanni

8 Dec 2023

·

The property was well maintained but the surrounding area was quite awful. Their we’re homeless and undesirables walking around and it made me weary of leaving my car.

10

Grace

19 Aug 2024

·

Stayed 1 night

Good location, parking is great, room is very clean

8

Jose

24 Apr 2024

·

Stayed 1 night

The area is industrial outside the hotel property. The hotels property is clean and well taken care of but once you leave that area it is not safe.

2

Josh

21 Jul 2024

·

Stayed 1 night

It’s in an industrial/commercial zone with the freeway on one side and what looks like a junkyard on the other. There is NOTHING anywhere near it in the way of food options. The rooms and hallways are dated. Our room smelled like cigarette smoke.

10

Jacklyn

5 Nov 2024

·

Stayed 5 nights

The property is located closely to CalExpo, which made the commute to the festival easy. It’s also conveniently located to restaurants and cafes.

6

Carissa

20 Jun 2025

·

Stayed 1 night

The property had a restaurant and bar area but the bar was closed for us. The room was not very spacious and rhe cooling did not seem to work correctly. Rooms were a bit outdated. Its close to the Arden Mall and places to eat but the immediate surroundings are not nice. I wouldn't recommend walking to eat but its a very close drive. Not a bad stay, but not great either.

8

Breeana

24 Sept 2023

·

Stayed 2 nights

Property was easy to find, good parking options and staff was friendly. Room was comfortable, however not many dining options when the hotel restaurant is closed as there is nothing within walking distance. You do need a car or Lyft to get to them.

8

JAMES

15 Jan 2024

·

Stayed 1 night

One night only. Didn’t use any services. One elevator not working so wait was longer than usual. Generally quiet. Not really a great area for walking. Industrial and freeway.

8

Angela

24 Nov 2025

·

Stayed 2 nights

Bar was good and service was better than last stay in Sept. Hot tub was unavailable again (still) from Sept visit. Should be updated online if this will no longer be available. Safe did not work but maintenance was quick to repair (battery replacement). Overall stay was good. Convenient location for freeway but not so much for food.

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Dining

Onsite restaurant, bar, and room service receive praise for food and breakfast, though hours can be limited or the bar closed at times, and prices feel high to some.

Related guest reviews

10

Daphne

11 Jun 2024

·

Stayed 1 night

The Hotel Staff was amazing. We had some trouble with our AC and the technician was at our room within minutes to reset the thermostat. And the food at the bar/restaurant was fantastic!

10

Trent +kristine

15 Jun 2025

·

Stayed 1 night

Breakfast was great but I didn’t appreciate being charged a fee to park in your parking lot

6

Valerie

29 Apr 2024

·

Stayed 1 night

It is a decent hotel, clean and the bed is comfortable enough. However the sofa bed is terrible. You can feel the spring poking your back. The food at the restaurant is very good.

10

James

12 Sept 2023

·

Stayed 1 night

Great room, air conditioner not too good, wish I had been told when I reserved that the bar was closed

10

Tricia

27 Sept 2024

·

Stayed 1 night

Easy and quick check-in. Close to Arden Mall and restaurants. Room service was great!

10

Linda

3 Jan 2025

·

Stayed 1 night

I had a very nice experience at the hotel. We went for New Year's Eve and had dinner at the hotel at the restaurant and the food was delicious! It also haa a full bar in the restaurant and hotel. The staff was friendly and efficient. The room was clean. I loved the shower. I felt safe there. Arden Mall is about 3 minutes by car. It has restaurants, shopping, and everything you would need. I recommend staying here.

8

James

26 Mar 2025

·

Stayed 1 night

The bar and restaurant are outdated. TVs were better in the rooms than the bar. Bed was way too soft. The water briefly shut off twice while I was showering. Front desk was friendly and accommodating. Room was clean.

6

Kevin

2 Mar 2023

·

Stayed 5 nights

Not a great stay. The room smelled like cigarette smoke until I got used to it. Hot water was inconsistent for showering. Drinks and dining were overpriced. They only clean every other day if you are there for an extended stay.

10

Joseph

22 May 2025

·

Stayed 6 nights

Sfaff were very helpful, taking care of all of our requests. We chose Uber rather than renting a car and Ubers were ways available. Returning to airport had good morning commute speed. Lots of great restaurants nearby. Zinfandel Grille was our favorite. Hotel dining was a very good option.

2

William

28 Oct 2023

·

Hotel is located centrally to Sacramento and in a homeless, crime-ridden area. No lobby coffee. Onsite restaurant closed for dinner. Must eat at bar or room service. Restaurant only open for breakfast. My waiter wreaked of tobacco. Parking lot Security gates never closed but they charge guests $11 daily parking while non-guests park for free! Both you and your vehicle are not safe outside. Music from first floor private event resonated up to 10th floor, could not sleep. My room carpet was dirty. The employees and manager were "tight-lipped" about my parking fee complaint. My Hilton Honors were dis-honored at this dump.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$136
February	US$151
March	US$166
April	US$154
May	US$156
June	US$157
July	US$141
August	US$131
September	US$152
October	US$177
November	US$151
December	US$139

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $146	18 $145	19 $141
20 $133	21 $132	22 $141	23 $132	24 $132	25 $148	26 $145
27 $132	28 $132	29 $133	30 $394

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $148	5 $154	6 $148	7	8 $148	9 $147	10 $154
11 $147	12 $154	13 $147	14 $148	15	16	17
18 $162	19 $174	20 $184	21 $184	22 $174	23 $167	24 $165
25 $167	26 $174	27 $187	28 $184	29 $177	30 $164	31 $164

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Monthly average prices

About this property

Location

Room options

Executive Room, Accessible, Bathtub

Room, 1 King Bed, Accessible (High Floor)

Room, Accessible (Roll-In Shower)

Executive Room, Club

Room, 1 King Bed with Sofa Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Executive Suite, 1 King Bed

Room, Accessible, Bathtub

Room, 2 Queen Beds (High Floor)

Room, 1 King Bed with Sofa Bed

Room, Accessible (Hearing)

Room, 1 King Bed, Accessible (Mobility & Hearing)

Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

Suite, 1 Bedroom

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Sacramento Arden West

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Prices for upcoming dates