Name: Holiday Inn Express Hotel Sacramento Airport Natomas by IHG
Address: 2981 Advantage Ln, RP Sports Complex, Sacramento, California, United States of America, Sacramento, Sacramento County, US
Price range: US$110–US$206 per night
Rating: 8.38

What guests think

At Holiday Inn Express Hotel Sacramento Airport Natomas by IHG, travelers often highlight friendly, helpful staff, a convenient airport shuttle, and comfortable rooms in a location close to the airport and many dining options.

Many found rooms spacious and quiet, though some reported noise from neighbors or upper floors. Cleanliness is mixed: while many note clean rooms, recurring complaints cite dirty hallway and elevator carpets, occasional pests, maintenance or housekeeping delays, and several reports of parking lot break-ins. Breakfast is often appreciated, yet several reviews note cold items or slow restocking, and a few mention limited choices. Expect a convenient airport stopover with friendly service, but variable upkeep and breakfast consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are noted as nice and clean. The free airport shuttle and Park and Fly are convenient, though capacity or coordination occasionally cause delays; some guests reported elevator breakdowns or dirty common-area carpets, and multiple reviews mention parking-lot break-ins.

Related guest reviews

8

John

26 Oct 2023

·

Stayed 1 night

Convenient to the airport but sketchy security... a member of our group had their car broken into.

10

Barbara

5 Apr 2025

·

Stayed 1 night

The Staff is great! All very friendly and helpful. Needed shuttle after dropped off rental, was there within 5 minutes, very friendly. Needed shuttle to catch early flight. Had 435 reservation, but was early. Bus had just left, but was picking up next door. Staff called him and he came back after the other hotel and picked us up. We were able to be at the airport and ready early. We would recommend this hotel!

10

Diane

19 Jul 2025

·

Stayed 1 night

Did Park and Fly. Left car in their lot and took shuttle to airport after staying overnight. Shuttle picked us up at the airport and took us to our car.

10

Michelle

3 Apr 2024

·

Stayed 1 night

Super clean, kind helpful staff and gorgeous pool. Definitely will be back.

4

ray

5 Jun 2023

·

Stayed 1 night

Hotel was understaffed We called to get shuttle back to hotel and were on hold for 20 mins and finally we just hung up. Another person was also waiting. We were told that they would arrange transportation to airport for 3:15 am and it was not arranged. Night shift manager was able to get us a taxi by 3:30 am.

6

Jedd

18 Mar 2025

·

Stayed 2 nights

The hotel itself is nice and conveniently located. I have stayed there multiple times but this last time my car was broken into and my window smashed. This happened in the hotel parking lot. I understand this isn’t their fault but I won’t e staying again. Security was nice enough to cover the broken window to keep the rain out but no one notified me. I only discovered it in the morning when I went to leave.

4

Cathy

10 Jun 2025

·

Stayed 1 night

The elevator was broken and the csrpet in the room was stained. There was no hair dryer in room

6

Michael

15 Jun 2023

·

Stayed 2 nights

Rooms were not ready at check in time. He challenges with the shuttle or are a lot of trash by the pool and area.

10

Heather

14 Jun 2025

·

Stayed 1 night

Clean, nice hot tub, many restaurants and services within walking distance. Convenient airport shuttle.

10

Tony

16 Jun 2025

·

Stayed 1 night

Nice place and quiet area. Lots of food places to choose from and great lobby for eating or relaxing. Pool and hot tub available too. Clean.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean, but cleanliness is inconsistent. Repeated comments mention dirty hallway and elevator carpets, occasional pests or odors, and missed or delayed housekeeping.

Related guest reviews

4

Emily

9 Jun 2025

·

Stayed 2 nights

Black mold on the vent cockroach under the sink food alll on the wall behind the bed

6

Mary

31 Jul 2023

·

Stayed 1 night

Only perk of the hotel was its convenient location related to the airport. We were given a room that had not been cleaned and had a very sweaty, funky smell. The bed was undone and the bathroom was full of trash. We were also given the furthest room from check in/elevators despite requesting an accessible room.

4

Valerie

13 Jan 2025

·

Stayed 1 night

I stay here routinely, and have never had issues before. During this stay, we received a room that was covered in ants, and large spider webs in every corner. All over the bed, desk, floor, bathroom. The desk clerk had no problem in providing us another room. We got into that room, on another floor, and exact same issue. Ants everywhere. Floors full of hair, almost as if the room didnt get cleaned from the guests prior. Called the front desk AGAIN, and they initially wanted to charge me more for an "upgraded" room. I ended up getting a 3rd room with out further issues. No ants in that room, but the spider webs and dirty floors still existed.

4

Josh

28 Mar 2023

·

Stayed 1 night

Shortly before we arrived to check in, we received a call that the suite we had reserved months ago were overbooked and we would get a regular room with 2 beds. That was inconvenient for our family of 5. We were compensated with some snacks from the market, which the kids enjoyed. There was hair on the bathroom sink and in the shower and cobwebs on the lights. I don’t plan to stay here again.

6

Roderick

29 Apr 2024

·

Stayed 1 night

Hallways were filthy. Sheets on bed were short. seemed a bit off.

10

Dawn

2 Oct 2024

·

Stayed 1 night

Hotel seemed like a new property as it was very clean and not worn. Quiet. Adequate breakfast. Polite and helpful staff.

10

Alejandra

16 Sept 2023

·

Stayed 1 night

The carpets are really dirty in particular the elevator carpet is nasty.

4

Cathy

10 Jun 2025

·

Stayed 1 night

The elevator was broken and the csrpet in the room was stained. There was no hair dryer in room

10

Tony

30 Oct 2025

·

Stayed 1 night

Clean room and friendly staff. Comfortable bed.

6

mario

12 May 2024

·

Stayed 1 night

This property is kept in poor condition! Dirty on the elevator carpet, and the hallway carpet! Around 9:00 pm After taking a shower! I noticed two roaches coming out from the wall of the room # 201 where I stayed! With my family. I took pictures if someone needed proof of it! I would not recommend my family or friends to stay in this Property!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with comfortable beds and can be quiet. Some guests experienced noise from neighbors or upper floors and issues like worn mattresses, malfunctioning blinds or thermostats, and accessibility mismatches.

Related guest reviews

4

Jaume

13 Oct 2023

·

Stayed 1 night

Room too noisy. Fan noise all night (with AC off).

6

Ryan

6 May 2025

·

Stayed 1 night

Could have had better parking and the room near the laundry facility was loud at night. ended up wearing earplugs to sleep.

8

Laura

31 Jul 2025

·

Stayed 1 night

Delicious warm cinnamon rolls, nice pillows, comfortable bed.

6

Jill

25 Mar 2024

·

Stayed 1 night

Our arrival was underwhelming. The lobby is very white and sterile. The check in desk still has plexiglass and PVC divider that looks as though it was built quickly in 2020 and never took down and upgraded. A canister of Lysol wipes was behind the glass. Overall it felt like a hospital. The hall carpets need to be vacuumed. Our room was clean but the mattress was sunken in the middle and needs replacement. Although we didn’t use it the pool area looks nice.

10

Stacy

18 Feb 2024

·

Stayed 1 night

Comfy bed and pillows!

10

Jing

20 Nov 2025

·

Stayed 1 night

Too loud when people walk around upstairs

8

Gracia

18 Apr 2023

·

Stayed 2 nights

Great location, large rooms, incredibly comfortable beds.

10

Wayne

30 Sept 2024

·

Stayed 1 night

Very clean. Large rooms.

6

Kate

17 May 2023

·

Stayed 1 night

Solar blinds did not work. Room was totally dark. Bathroom lights were on a sensor which shut off while i was in the shower. Absolute darkness. Desk clerk said: "I keep asking them to fix that". Breakfast bar out of cereal.

4

David

18 May 2023

·

Stayed 1 night

Room was advertised as accessible, but it was the farthest from the elevator of almost all rooms, difficult to get there on crutches. Also, it had a bathtub instead of a roll-in shower, which is not right. Adding a few grab bars doesn’t make a room accessible.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, with quick check-in and accommodating shuttle support. However, front-desk responsiveness and communication can be inconsistent, with reports of unreturned calls, reservation or billing issues, slow security response, and shuttle scheduling problems.

Related guest reviews

10

Barbara

5 Apr 2025

·

Stayed 1 night

The Staff is great! All very friendly and helpful. Needed shuttle after dropped off rental, was there within 5 minutes, very friendly. Needed shuttle to catch early flight. Had 435 reservation, but was early. Bus had just left, but was picking up next door. Staff called him and he came back after the other hotel and picked us up. We were able to be at the airport and ready early. We would recommend this hotel!

2

KENNETH

30 Aug 2023

·

Stayed 1 night

Over charged

6

Sherry

18 Aug 2025

·

Stayed 1 night

When you walk in staff does not say hello- they same “Name and credit card” No hairdryer in the room. I called the front desk from the phone that had all the service buttons removed, no one ever answered. The “charging station” is a 110 outlet. Pay a few bucks more and stay somewhere where they actually want you

10

Rahnell

24 Nov 2025

·

Stayed 1 night

Clean, GIANT suite! The staff was so friendly and professional and made us feel welcome and at home.

2

James

7 May 2023

·

Stayed 1 night

Room next to us blasting music at 2am. Phone in room didn’t work. Had to use cell phone to call dest. Said they would send security. Took them 45 minutes to come Had to wake up at 6 am. Would not recommend this hotel.

2

Doris

21 Aug 2023

·

Stayed 4 nights

There was a card error. Which deducted monies twice, that affected my whole vacation financial situation

4

ray

5 Jun 2023

·

Stayed 1 night

Hotel was understaffed We called to get shuttle back to hotel and were on hold for 20 mins and finally we just hung up. Another person was also waiting. We were told that they would arrange transportation to airport for 3:15 am and it was not arranged. Night shift manager was able to get us a taxi by 3:30 am.

6

Joyce

20 Feb 2024

·

Stayed 1 night

I have stayed twice and both times the front desk staff was rude. Same person.

6

ken

12 Dec 2024

·

Stayed 1 night

Staff appeared apathetic. Airport parking daily rate on Expedia stated $10/day, staff stated it has been $15/day for a long time and would not honor Expedia rate. Only storing vehicle for a couple of nights so no big deal, but the 2 desk people’s attitude was incredibly irritating.

10

Martha

16 Oct 2024

·

Stayed 1 night

Desk staff at check in very helpful and courteous. Shuttle drivers were great. Friendly professional and great with advice on where to eat what to see and how to navigate the airport. 10 stars to those guys. Room was clean and quiet and breakfast buffet was overwhelming with delicious choices. Just saw you offer stay and park? Oh yes. We will be back a lot more.

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Location

Very convenient for Sacramento International Airport and I-5, with many restaurants and shops within walking distance; several guests felt safe. A few reviews noted parking-lot thefts and nearby encampments.

Related guest reviews

8

John

26 Oct 2023

·

Stayed 1 night

Convenient to the airport but sketchy security... a member of our group had their car broken into.

10

Ashley

13 May 2024

·

Stayed 1 night

The floors were dirty in the halls, but surfaces and rooms were clean. The staff were excellent. The are was close to many dining options, even walkable. The freeway was a tad loud but I didn’t seem to notice it in the room. Area felt safe. This was our second time staying here.

10

tracy

9 Mar 2025

·

Stayed 2 nights

This hotel was in a very central location to the airport, stores, and other places I needed to go. If/when I return to Sacramento, I will stay here again. Very clean & safe lpcation with professional staff

10

Matthew

10 Sept 2023

·

Stayed 1 night

Excellent choice for a great, clean hotel. Lots of restaurants within walking distance

10

Dawn

16 Jan 2025

·

Stayed 1 night

Walking distance to a variety of restaurants. Close location to the airport.

6

Jedd

18 Mar 2025

·

Stayed 2 nights

The hotel itself is nice and conveniently located. I have stayed there multiple times but this last time my car was broken into and my window smashed. This happened in the hotel parking lot. I understand this isn’t their fault but I won’t e staying again. Security was nice enough to cover the broken window to keep the rain out but no one notified me. I only discovered it in the morning when I went to leave.

10

Eileen

12 Jul 2025

·

Stayed 1 night

It was exactly where I wanted for nearness to the airport

2

Sandi

16 Mar 2023

·

Stayed 1 night

Beware there are homeless encampments nearby. Our gas tank was drilled and our gas stolen. We made it to the airport on fumes and had to have it towed when we got back from our trip.

10

Rachelle

18 Oct 2023

·

Stayed 2 nights

Conveniently located near I-5 freeway and the Sacramento airport, clean, and breakfast buffet included.

8

Rachel

1 Dec 2024

·

Stayed 1 night

I felt safe walking outside and to get some food. Lots of places close with in walking distance to choose from. Grounds are clean.

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is often praised, including cinnamon rolls and early options for pre-dawn flights. Several reviews report cold items, slow or missed restocking, limited variety, or gaps for certain diets.

Related guest reviews

10

rene

17 Oct 2024

·

Stayed 4 nights

Only one compliant. Every morning 🌄 breakfast was cold. I tried different times 6am, 8am, 9am all times I went to breakfast bacon, sausage and the eggs where cold.

8

Laura

31 Jul 2025

·

Stayed 1 night

Delicious warm cinnamon rolls, nice pillows, comfortable bed.

6

Keith

31 Jul 2023

·

Stayed 3 nights

Spent three nights at the hotel. After two days, I had run out of towels. I asked the front desk for laundered towels. When I returned later in the evening, the used towels were still on the bathroom floor. I had to hunt down staff to get fresh towels. Also, on my last morning at the hotel, the breakfast area had a sign posted "out of cinnamon rolls". The egg tray was empty, and the meat offering (not sure what it was) was cold and dry. There was NO milk available. Chocolate milk, yes, but NO regular, 2% or skim milk for cereal. Plenty of oranges, but no other fruit (apples, bananas). Very disappointed. I've stayed at this hotel several times in the past, but not sure I will return to this location on my next trip to Sacramento (early October).

10

Jae

1 May 2024

·

Stayed 1 night

The breakfast refills are too late

4

Surinder

25 Mar 2024

·

Stayed 1 night

Break fast no option for vegetarian

10

Jake

10 Dec 2024

·

Stayed 2 nights

Really nice. Cinnamon rolls were the best. Staff was great, room was very clean

10

Lois

14 Jun 2023

·

Stayed 1 night

I was without a car and valued local places to eat dinner within easy walking distance. I checked out at 4:15 the next morning and was very pleased to find a lot of cold breakfast options…. dry cereal, milk, hard-boiled eggs, yogurt, juice, toast, bagels, and coffee. Hot breakfast items were available beginning at 6 AM, but I was long gone by then.

10

KERI

6 Mar 2025

·

Stayed 1 night

After my flight was canceled due to weather, I was able quickly secure a room & transportation to & from the hotel. The staff were super friendly and compassionate to my situation. My accommodations were quite comfortable and several nearby restaurants were within 1-2 minute walk. Breakfast at the hotel was perfect! I loved the made to order pancake machine!

6

Susan

11 Apr 2023

·

Stayed 1 night

Staff were nice when we checked in. Breakfast was horrible! The worst I’ve ever had for a hotel breakfast.

4

Ron

5 Jun 2025

·

Stayed 1 night

bREAKFAST WAS FROM6AM-10AM. I went to breakfast at 8am and had to wait21 m inutes for them to restock the eggs and potatoes. N ot acceptable. Also upon leaving I asked for a receipt which they ga ve me for $207.89 which was correct. but when I got home I noticed they charged my card $227.89

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$124
February	US$126
March	US$139
April	US$131
May	US$152
June	US$144
July	US$144
August	US$143
September	US$173
October	US$181
November	US$140
December	US$126

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $187	17 $167	18 $123	19 $123
20 $110	21 $169	22 $169	23 $169	24 $177	25 $154	26 $161
27 $141	28 $162	29 $175	30 $206

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $152	6 $152	7 $200	8 $163	9 $191	10 $159
11 $136	12 $155	13 $160	14 $187	15 $173	16 $160	17 $160
18 $179	19 $147	20 $149	21 $155	22 $145	23 $144	24 $156
25 $126	26 $133	27 $149	28 $149	29 $141	30 $125	31 $118

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Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Accessible (Mobility,Tub)

Suite, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication Accessible,Tub)

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication Accessible)

Suite, 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication Accessible,Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communication Accessible,Tub)

Standard Room

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel Sacramento Airport Natomas by IHG

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