Kimpton Sawyer Hotel by IHG
Property description
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include wireless internet access (surcharge), concierge services, and a banquet hall.
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Guest reviews
8.9
Fabulous
Based on 1,039 verified reviews
Who stays here?
Couple
44%
Family
20%
Group
36%
What guests think
AI-generated summary based on recent guest reviews
Kimpton Sawyer Hotel by IHG draws praise for friendly staff, modern spaces, and a standout location beside Golden 1 Center, while recurring complaints cite slow or delayed check-in on busy event days, pricey parking, and occasional maintenance or housekeeping lapses.
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10
Liccet
2 weeks ago
·
Stayed 1 night
We had a quick one-night stay for an event and really enjoyed it! We stayed on the 12th floor with a view facing Kaiser and the train tracks, which made for a fun city view. The interior upgrades were beautiful and made the room feel fresh and modern. They also had a cute little event set up in the lobby with yummy snacks, which was such a nice touch. Overall, a great stay and we would definitely come back!
We had a quick one-night stay for an event and really enjoyed it! We stayed on the 12th floor with a view facing Kaiser and the train tracks, which made for a fun city view. The interior upgrades were beautiful and made the room feel fresh and modern. They also had a cute little event set up in the lobby with yummy snacks, which was such a nice touch. Overall, a great stay and we would definitely come back!
4
CATHERINE
3 weeks ago
·
Stayed 7 nights
The bed was so bad, so hard, I had to go straight to the chiropractor after my week’s stay. The food and service at the restaurant were very uneven. Shout out to Juvanah (sp?) and Jenae for being the exceptions. Please fire the tall young woman with long hair and a septum ring who pretends to be a hostess. She left me standing in front of the sign saying “please wait to be seated” for ages while she helped the woman who had come after me, then asked me if I needed something? Even though this was the third night in a row I was coming down for dinner? My biggest complaint is that although they use a text communication system, as is more and more common these days, they didn’t bother to let me know that the pool was closed all week. That was my main reason for choosing this hotel, so that sucked, not to mention the time I took to shower, get into my bathing suit, put sunscreen all over my entire body, only to go down and be met by a sign saying the pool was closed. Totally unnecessary. Would have been so easy and obvious to send everyone a text. Housekeeping was excellent.
The bed was so bad, so hard, I had to go straight to the chiropractor after my week’s stay. The food and service at the restaurant were very uneven. Shout out to Juvanah (sp?) and Jenae for being the exceptions. Please fire the tall young woman with long hair and a septum ring who pretends to be a hostess. She left me standing in front of the sign saying “please wait to be seated” for ages while she helped the woman who had come after me, then asked me if I needed something? Even though this was the third night in a row I was coming down for dinner? My biggest complaint is that although they use a text communication system, as is more and more common these days, they didn’t bother to let me know that the pool was closed all week. That was my main reason for choosing this hotel, so that sucked, not to mention the time I took to shower, get into my bathing suit, put sunscreen all over my entire body, only to go down and be met by a sign saying the pool was closed. Totally unnecessary. Would have been so easy and obvious to send everyone a text. Housekeeping was excellent.
10
shannon
4 weeks ago
·
Stayed 1 night
Everything about our stay perfect! Staff was very friendly. Wine hour in the lobby was great to mingle with other guests. So, much fun!
Everything about our stay perfect! Staff was very friendly. Wine hour in the lobby was great to mingle with other guests. So, much fun!
8
Connie
4 weeks ago
·
Stayed 1 night
We ate in the restaurant connected to the lobby. It was just okay and VERY loud.
We ate in the restaurant connected to the lobby. It was just okay and VERY loud.
2
Diane
5 weeks ago
·
Stayed 1 night
We arrived early and had to wait 11/2 hours before we could check-in. We were told our suite was currently being cleaned, but it did not appear to have 11/2 hours worth of cleaning.There was dust on the window sills. Our suite was located on a corner, so we had traffic noise coming from both sides.
We arrived early and had to wait 11/2 hours before we could check-in. We were told our suite was currently being cleaned, but it did not appear to have 11/2 hours worth of cleaning.There was dust on the window sills. Our suite was located on a corner, so we had traffic noise coming from both sides.
500 J Street, Downtown Sacramento, Sacramento, California, United States of America
Location
With a stay at Kimpton Sawyer Hotel by IHG, you'll be centrally located in Sacramento, steps from Downtown Commons and Golden 1 Center. This luxury hotel is 0.5 mi (0.8 km) from California State Railroad Museum and 0.5 mi (0.8 km) from Sacramento History Museum.
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