Extended Stay America Suites - Sacramento - South Natomas

I faced way TOO MANY issues here. First off, the keys had to be hand programmed at the door itself due to the machine being down. I unloaded all my luggage to the realize the room lights weren’t working, the microwave was broken/burnt. Sink was clogged. I asked for a room change, the manager didn’t believe me and wanted to see for himself. Then he moved me to the second room. Which wasn’t as bad. There was still some lights that didn’t work. I went out for dinner to comeback and my key card not work. Causing me to be locked out until security got ahold of office staff to help. The next few nights had persistent errors with the key cards. Overall , a bad experience that I won’t go through again.

Room wasn’t clean. Bathroom still had hairs and leftover toothpaste on counter. Room still smelled of smoke despite being nonsmoking. No elevators found. Bed had no cushioning left. We were practically sleeping on base of bed. Plenty of homeless in the area. They did have a security person walking perimeter. Otherwise okay, sure.

Room was clean enough on the surfaces and tolerable accommodations

I did not feel safe

Trash wasn’t taken out before I arrived so I entered into a swampy hot putrid smelling room. Tweakers hanging out in the parking lot, which was strewn with garbage. Entire property was gross and run down. I didn’t stay the night and instead left for a better hotel. I was worried about my car being broken into. Avoid at all costs.