Studio 6 Sacramento, CA Natomas

Arrived at 2pm, and when I asked if we could check in early, I was told no. I had my 3yo asleep in the car and was hoping to set her down on a bed. I wouldn't have minded a fee but was turned away with no option but to wait. At 3pm the room was just finished, it looked and smelled very clean, but after a couple of hours the smell was so overwhelming it gave me a headache. I selected this location because of the kitchenette, but it only had a toasted and microwave, full size fridge. The pictures showed small stove tops so I could make snacks for my daughter, my room did not have that. The bathtub was very clean and the water was splendid; I enjoyed my morning shower. I had my daughter with me, but the tub did not have a plug, I had to plug it with a towel and travel size bottle so my daughter could take a bath. This hotel was near the highway and plenty of placed at walking distance to go eat. Would I stay here again, probably not, it worked out for the night, but it was lacking more than it was offering. (by way of the pictures in the posting)

1- the lobby had no coffee offered. In fact nothing was offered. 2- the room has 1 coffee only. When we went to the front to ask for another coffee, they told our 17 year old Grandson, "No, we do not Give it to minors." 3- the kitchenette sink leaks at the counter on the ledges, around the faucet. and the sink is not level. Water goes all over the counter and down, so we put a towel there. 4- the bathroom really needs a over all repair job, update the baseboards and clean the mold off. Remove the glue someone used, remove the baseboard and install the proper type of baseboard and sealant. 5- the bathroom door does not close if you sit down on the toilet. there is not enough room. 6- the sheets were not perfectly cleaned. spots of dirts were on them. I did check for bedbugs with a black light, as those spots looked similar, but no bedbugs. 7- the front desk did her job and checked us in, but she barely spoke English and had to ask someone else behind the security screen what was said. 8- the above rooms stomped loudly on their floors, which is our ceiling until 2am. 9 the room next to us had kids yelling, furniture moving, loud noises until 2am to 3:30am. We had to finally bag our hand against the wall and t We will not be booking here ever again.

It was nice place to stay just few minutes from the airport

I stayed at this Studio 6 location for four nights. The room itself was reasonably clean when I checked in—not a perfect deep clean, but acceptable overall. Unfortunately, the service during the rest of my stay was very disappointing. Throughout the entire four nights, my room was never serviced. After the first day I assumed it had simply been missed, so I asked the front desk about housekeeping. I was told that since COVID they no longer go room to room and that service has to be requested. However, after looking into the brand’s policy later, that explanation didn’t seem accurate. I requested housekeeping for the next day, but my room was still not cleaned. I even spoke directly with a housekeeper and gave her my room number because she said it wasn’t on her list. She told me she would return to take care of it, but no one ever came back. Another issue was having to go to the front office just to exchange towels. When I brought the dirty towels in, I wasn’t given the same number of clean ones back and was not provided any toilet paper either. For a stay of four nights, basic housekeeping and supplies should not be this difficult for guests to receive. I ended up keeping the room tidy myself and taking my trash out daily. Overall, while the room was decent when I arrived, the lack of service and communication made the experience very disappointing.

Yes