The Midtowner Hotel, SureStay Collection by Best Western

Bed was lumpy, not enough space to hang stuff in the bathroom, wifi had asthma.

Check-in took roughly 20 minutes as I had to wait for someone at the front desk to come back. I wasn't aware or told of the breakfast times or location. The TV was malfunctioning as there are lines on screen. The blow dryer was inoperable. I had to get a replacement from the office. Around 8:30 am I went to go get some breakfast in the front office and all the food was gone and wasn't being refilled. I only managed to get some coffee. Good things about the stay: The room was clean, the bed and pillows were comfortable. The A/C was working.

Almost everything in my room was broken. My door to my room wouldn’t shut and lock, unless from the outside pulling hard in the handle. The tv remote only controls the tv guide, no way to adjust the volume or turn off the tv. The sliding door for the shower doesn’t work, I was struggling to open and close it in the shower. Also the front desk lady just felt very miserable and didn’t want to be there (honestly don’t blame her) all in all it was ok for the 80$ but wouldn’t stay again

Loved it stafd was greay

Air conditioning worked and was easy to turn on, but there was an occasional rattling that we believe was coming from the air conditioner while we had it on. The toilet also seemed to be partially broken in some way, as it would begin to flush when we would sit down and occasionally sounded like it would start to flush at random times. There were also some small splatters on the wall in the bathroom, not sure if they were stains or something else that just hadn’t been cleaned off between guests. The room was definitely what we needed for the night (a place to sleep and shower) but I do wish those things mentioned were working slightly better