Hampton Inn-Denver West/Golden

We had to pay for parking even though we, paid for the hotel. The pool and hot tub were closed; when I had 4 kids.

Pool and hot tub were closed. Show in room did not drain. No maintenence on site. Hod move to another room. In second room tp holder came off wall

Great location, easy to get to. Fun, warm pool and great hot tub!

The staff was friendly. However, the pool was freezing cold and the hot tub definitely needed some attention. The hot tub had a very green tint to it and when the jets were turned on there was a strong moldy smell. The bathroom also had mildew on the ceiling. It certainly may be time for some maintenance.

This property charges $8 to park. There is a huge unused shopping plaza lot next door. It is not in a city and the additional fee is buried in their marketing. CRAZY JUNK FEES!!!

R room had several issues including the refrigerator did not cool, lamp did not have bulbs window shade would not open. No soap in the soap dispenser in the bathroom. The pool and hot tub were out of order. They said they were waiting on parts. Breakfast was ok. Eggs were rubbery and yogurt was warm. Staff was friendly

Hot tub was disgusting! Lots of foam when jets were used and looked very brown.

Swimming pool & Hot tub were filthy. I don’t see how it could possibly have passed inspection. Room as nice. Staff was exceptional

The hot tub is likely growing something in the jets— It smells like a combination of staph and pseudomonas when the jets are on. I haven’t received my email receipt yet, but I think they charge for parking….? They were kind enough to move our room to a higher floor at 10:pm when the wrestle-mania event started above our first room.

Advertised their pool was open. Made the reservation- it wasn’t open. Bummer. At least staff was easy to work with on getting a refund. Hotel next door came in solid with a pool and a wonderful, $50 cheaper experience!

Room smells like wet dog. Satellite tv kept locking up.

Our room was not very clean. There was an old toothpick and bugs in the bathroom. There vanity was obviously not cleaned. I was disappointed, as we always stay with Hampton.

Hotel was clean and well maintained. The staff was professional and friendly. The complimentary breakfast was excellent, included hot food items as well as the usual waffles, fruit, etc. Beverages available in the lobby. The only thing we noticed was a musty smell in the room

The whole reason I booked this stay was to enjoy the hot tub and have a room with a tub. The hot tub's cleanliness was vile! And I am disgusted I even made the mistake of getting in! The bubbles were going when I stepped in.. When my friend and I got in we immediately got itchy, hopped out and turned off the Harsh Jets to revel scummy gross water... So it wasn't burning us from chlorine it was burning from too much acid (i.e pee!) I'm beyond disturbed. We immediately went to the room to rinse off only to find the bathroom in even worse conditions! There was hair from a previous guest All Over the shower, and the amenities cady. There was foamy suds as I wrinsed down someone else's PUBIC HAIR.. And I didn't really feel comfortable taking a Bath either, as I previously had planned. In my opinion this completely ruined my trip. Not too mention the breakfast sucked and the sheets smelled weird. Also, Diego was Less than accommodating when I complained about the hot tub and the shower cleanliness, and didn't even offer to move us rooms. Though Sarah in the morning was lovely and Mario who checked me in was nice, my overall experience was terrible! Again, I would have gone to a hot spring and not here but decided to come stay at this hotel instead because of the tub and hot tub. This was an EPIC FAIL.

The room was very clean and the staff was very courteous. The breakfast in the morning was great.

Hotel is fairly dirty- I felt the need to wipe my entire room with a disinfecting cloth because of how dirty it was

Very efficient check in, room quiet and spotless

It was a good location and nice staff but the room did not smell good. It had a damp moldy smell

Linen was dirty

Very nice and friendly staff. A short drive to everywhere we wanted to go, including Red Rocks Amphitheater. A solid 2 1/2 star hotel. Very clean! Very comfortable bed. I would stay again

Property has alot of deferred maintenance. Blinds could not be raised, tub faucet dripped, frame around bathroom mirror falling apart. Could not connected onto WI-FI on three devices

Big issue with shower drain not working well and strange/irritating constant noise.

The tv didn’t work, it was live tv and the internet must be so slow it doesn’t work. Property needs to be updated. Seemed old and dirty

First off when we got there our first room wasn't even made up and it was past 6pm. There were pillows on the floor and blankets on the TV stand so I had to go down and get another room . I had called a week prior to make sure they had a hot time in pool that was working they told me that it was when we got there she even told us that the pool and hot tub area closes at midnight but when we went to go swim the pool was closed for maintenance this is very disappointing for my son which is why we chose the exact Hotel so he could swim. The beds felt old and a little bit Lumpy which made it very hard to sleep and the shower did not have a whole lot of pressure and you could not change it even though we're different settings. For a Hampton Hilton hotel I was honestly very disappointed in all of it

The TV would not turn on. The bathroom door was hard to open and close and the shower curtain rod was pulled down to the point that it would not let the curtain stay closed and caused leaking onto the bathroom floor. I was also not informed of having to pay for parking.

The location is great for attending events at Red Rocks! The staff was pleasant and the room was fairly clean. Only major issue was the bathroom door: it's a sliding barn-style door that doesn't give much privacy as it needs repaired.

Decent place for a couple nights, breakfast is okay. Room is decent, walls on the first floor are a bit thin, could hear next door snoring. Friendly staff (accommodated my late check in), good ac. No safe in room

If you are going to Red Rocks, this is convenient. But, other than that, this place is in desperate need of a renovation. Very run down, dirty carpets, doors to rooms are warped and hard to shut. Hot tub and pool areas are run down.

Room was very noisy at all hours. Mostly the AC unit was rattling

The beds were comfy. The bathroom door was a sliding door that constantly came off the tracks and didn’t close. Breakfast was yummy and coffee selection was plentiful.

2nd stop over in 2 weeks. Excellent accommodation. Amazingly friendly and helpful service from Billy on reception.

We arrived and were told that one of our rooms had been cancelled by the Hampton Inn staff for no apparent reason. We had booked a handicapped accessible room for my mother months in advance and the room had a bathtub. The whole reason for booking a handicapped room was to have a walk in shower. If you're handicapped you can't step over a bathtub. As a result she was unable to take a shower while at the property for three nights-unacceptable.

Easily one of the more comfortable stays I've ever had. While the half roundabout to the hotel is a little weird, for the location and 10 minute drive to my destination (Red Rocks) this was absolutely the right choice. The front desk were incredibly welcoming and helpful.

Great hot breakfast! Friendly and helpful staff.

Nice place, and great staff....

Front desk was very helpful

Check-in process was quick and efficient. Staff was friendly and helpful at all times

Staff was great

What a wonderful stay! I really appreciate the help I received from Mario the Front desk assistant. He was very helpful, knowledgeable and kind. Thank you again for a wonderful stay. We will see you again in the future!

The guests upstairs were running laps on Christmas. I called the front desk to complain and they did not offer a remedy. The noise continued through the night putting my pet on edge. The next morning the woman at the front desk proceeded to lie to my face claiming there was nobody staying in any of the rooms around us. She also informed me that unfortunately because I booked via Expedia I was not allowed a refund for my terrible stay.

Convenient to St. Anthony Hospital and Denver West.

The staff was friendly and the hotel was nice. The location was ideal, being only minutes from Denver and near many great sights in Golden.

The Hampton Inn-Denver West/Golden is conveniently located to highways and public transportation. The included breakfast is actually very good, and the staff is very helpful and friendly.

A convenient place on the west side of Denver that is close to I-70.

Great location near Red Rocks Amphitheater. Room was clean and bed was very comfortable. AC worked great. Breakfast was excellent!

Great location

The hotel is very well managed. The breakfast is good. The hotel is located very close to mass transit into Denver.

Nice property, close to Red Rocks amphitheater.

Close proximity to Red Rocks Amphitheater and downtown Golden, CO.

Good location

Staff was extremely friendly and the breakfast had lots of options.

Great breakfast selection. Quiet rooms

Great breakfast. Great desk help!!!!! Would definitely stay again if in the area.

R room had several issues including the refrigerator did not cool, lamp did not have bulbs window shade would not open. No soap in the soap dispenser in the bathroom. The pool and hot tub were out of order. They said they were waiting on parts. Breakfast was ok. Eggs were rubbery and yogurt was warm. Staff was friendly

Great hot breakfast! Friendly and helpful staff.

It’s fine. Nothing special. I would not step a big toe in the pool or hot tub. They looked very murky. Sheets wouldn’t stay on the bed - they must have recently got new mattresses but not upgraded the sheets that fit properly. Beds were nice minus the sheets. Bathtub was stained and a little dingy. Breakfast was fine - typical American microwaved fare with sub par coffee. Expensive for what you get.

Breakfast was great every morning

Breakfast was consistently well prepared and clean and delicious

Not happy with the bathroom door style. Im in construction but its stupid when they're installed wrong, but the fact it leaves a huge gap is crazy. Shade was broken also so couldn't open or close it. Little stuff you expect to work when you stay for three days. Breakfast was cold and coffee burnt my mouth.

Loved the room setup, charging ports, fridge, coffee/drink area, dresser. Cleanliness, breakfast and lounge very nice! Only negative was tge smell in the hallways on the forth floor. It was so over powering you could taste it.