Quality Inn Hampton - Newport News

This place is truly a dump. We walked in and it was smelly. The bathroom was dirty, the bedding had holes in it. Since this was only a quick trip to see our kids and grand kids. We really roughed it. We slept in our clothes. Had we not been so tired, we’d found another place to lay our heads down. We couldn’t wait to get back home. The front desk clerk was very rude. Glad I took pictures of this place. I will be forwarding them to the Virginia Health Dept. and I hope Hotels.com remove them off their site.

The reviews were very misleading. It is more like a motel and not a hotel. There was trash on the outside of the room doors. The elevator barely work. The breakfast was close to nonexistent. The shower curtains door doors filthy. The furniture in the room was outdated. The microwave sat on a table that was rocking. One out of the two lamps worked. The coffee table looked like it came from the thrift store. It has cigarette marks all over it. The water pressure on the shower was very low. I would never stay here again. I will rate this hotel one out of five stars.

That hotel doesn’t feel or looks safe. My room smelled like cheap pine sol and the room was just supposedly clean. Town spots in the ceiling baseboard dusty toilet dirty,Not a hotel for traveler but a two hour minimum. Checked in at nine night before gone at seven in the morning because of the smell and appearance. Thank God Walmart was near had to purchase Lysol n towels. Prices at all hotel ridiculous because they knew we were in town picking up college students

First room they gave bedding was dirty. Room dirty dusty and smell. Did give a different room and it went from a 0 to a 1. Looks like people live there. Wouldn't suggest this one. It is close to things. Stores restaurant and fun things for the kids.

The room was a non-smoking room but when I entered it smelled like smoke. I went to the front desk to ask for another room and was told there was no other rooms with two beds available but was given a bottle of air freshener to go spray in the room to see if it helped. The shower was somewhat clean but the chipped and flaking. I decided to give the room a little bit to try to help the smell so left to go across the road to eat. Upon return the smell was the same and I went to the front desk to ask for a refund and that I was going to move to another hotel. I was then told i could switch to another room. I explained that when I tried this earlier there was not any other room options but now that I had complained more there are other options. The front desk clerk got the manager on the phone and originally was going to charge me the full 3 nights but after some discussion I only had to pay for the one night because I did not request a refund within 15 minutes of check-in. Overall it was worth me paying for one night stay not to have to stay there.