Is parking available at the property?

Self-parking is available on-site for a fee of USD 12 per day, which includes in/out privileges. Valet parking is also offered at a rate of USD 22 per day. Extended parking is available for USD 10 per day. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM.

Does the property allow pets?

Pets are allowed at the property with a pet fee of USD 75 per accommodation, per stay, and a pet deposit of USD 75. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Late check-out is available for a fee of USD 25, subject to availability. Early check-in can be requested but is not guaranteed.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including wheelchair-accessible facilities, elevators, and a wheelchair-accessible pool. There are also assistive listening devices available and Braille or raised signage throughout the property.

What is the property's location in relation to key landmarks?

The hotel is located in the heart of Hampton, within a 10-minute walk of Hampton Coliseum and Hampton Roads Convention Center. It is approximately 14.7 miles from Naval Station Norfolk and 18.5 miles from Old Dominion University.

Does the property have a swimming pool?

Yes, there is an indoor pool available for guests, with access from 6:00 AM to 11:00 PM.

What are the hotel's policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified, but families are encouraged to inquire directly for specific arrangements.

Embassy Suites by Hilton Hampton Convention Center

Average nightly price at Embassy Suites by Hilton Hampton Convention Center by month, last 12 months (USD)
Month	Average price
January	US$140
February	US$226
March	US$143
April	US$135
May	US$174
June	US$218
July	US$197
August	US$170
September	US$160
October	US$179
November	US$153
December	US$114

What guests think

At Embassy Suites by Hilton Hampton Convention Center, travelers frequently praise the friendly staff, spacious suites, and the complimentary breakfast with made to order omelets, alongside a convenient location near the convention center, coliseum, shopping, and dining.

Common frustrations include a paid, third party parking process, inconsistent housekeeping, and maintenance issues such as elevator outages, worn finishes, and occasional air conditioning problems. The pool is sometimes closed, crowded, or unheated, and noise from large groups in the atrium can carry late, especially during events. Overall, it suits event goers seeking space and included perks, with trade offs in consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Paid third party parking is required, and several guests reported elevator outages or broken tiles. The pool is at times closed, crowded, or unheated.

Related guest reviews

8

Thomas

4 Apr 2024

·

Stayed 1 night

You must pay a 3rd party vendor to self park, otherwise you will be towed.

6

Rob

23 Apr 2025

·

Stayed 2 nights

I was given a code to pay for parking and there was know where to enter the code so I had to pay for parking. I said something about it they said when you get sent an email about your stay say something about. I did have got no response. We chose this hotel because of the pool and the pool was closed with no reason why . It was a good stay other than these things .

6

Rebecca

11 Apr 2025

·

Stayed 4 nights

We were really looking forward to using the pool during our vacation, as it was one of the main reasons we chose this hotel. Unfortunately, the pool was closed for maintenance during our stay, and we were not informed about this in advance. It would’ve been helpful to know ahead of time so we could’ve adjusted our plans or considered other options. Communication about amenities is important, and we hope the hotel improves in this area moving forward! Otherwise it was clean and staff was nice.

8

Stephanie

20 May 2025

·

Stayed 2 nights

Pool was not available. Room was never cleaned.

8

Darius

6 Oct 2024

·

Stayed 2 nights

Staff was great and friendly. I did not like the parking had to personally scan bar code and fill out information on parking and had to pay a separate bill this was an inconvenience

6

Jennifer

17 Jun 2025

·

Stayed 4 nights

Typical hotel stay but there was a conference going on, usually no big deal. But only one elevator out of three was working and we got stuck 3 times because the door would t open. They said they were working on it but all weekend it was something. Also be prepared to pay $10/day to park to a company that isn’t Embassy Suites. The water at the restaurant and in the rooms taste horrible and the only option we were offered was to buy Evian water at $4/bottle. Expected way more from Embassy Suites.

10

Danielle

3 Dec 2024

·

Stayed 3 nights

Be aware you have to pay 10 dollars a day to park! That wasn’t clear with the booking. Polite staff and nice room. The grounds are very well kept. The pool was absolutely freezing. After 9pm there are no kids allowed in the pool, but the older kids were still there making a lot of noise and doing canon balls. I made sure to book a stay at a place with a pool and i was Never able to use it

6

Charline

29 Apr 2025

·

Stayed 3 nights

Your gym was a BIG let down, there were only 2 treadmills in your gym and neither one was working. I was highly disappointed. There is a missing and broken tile in your middle elevator that needs to be fixed ASAP because someone can fall by walking into the elevator and not seeing the missing tile. The guy who worked the omelet station was very friendly, outgoing and gave great service to all.

8

Dave

1 Apr 2025

·

Stayed 1 night

Very nice hotel. They do charge for parking which was not readily disclosed when booking room.

10

Jay

27 Sept 2025

·

Stayed 3 nights

Was unpleasantly surprised at the charge for parking. Everything else was great

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Cleanliness

Feedback is mixed: many describe very clean or spotless rooms, while others found leftover items, odors, pests, or bathroom grime.

Related guest reviews

4

Jacqueline

28 Jul 2025

·

Stayed 1 night

The room smelled like wet basement

10

Rashaun

1 Dec 2025

·

Stayed 1 night

Very clean place all around!

6

Justin

17 Dec 2025

·

Stayed 2 nights

There were old underwear in there. And there was a blunt in there as well in the bathroom. And on top of that every night I stayed at 3:45 in the morning a transaction of $133.36 kept trying to come out of my card.

10

Steven

28 Dec 2025

·

Stayed 1 night

The room was spotless and the staff was very courteous

4

Darrell Murray

6 Dec 2025

·

Stayed 4 nights

For a 5 day stay, they could only find 3 facecloths for us. Also. Someone's old food was left in a cabinet in our room

10

Donna

29 Sept 2025

·

Stayed 1 night

Hotel is clean and quiet - thank you!

4

Nikki

25 Jan 2024

·

Stayed 1 night

My room was not cleaned well and the bathroom was dirty also

2

James

4 Oct 2024

·

Stayed 1 night

Was dirty I have pictures & I was itching from the bugs . I want a refund

2

Raquel

1 May 2024

·

Stayed 1 night

My bathrooms was filthy. Ordered room service and was delivered the wrong order twice. Lady that checked me in at front desk was rude and cold. While standing in the omelette line spotted a roach crawling up the wall. The worse hotel stay I’ve even had the misfortune of experiencing.

10

Felicia

30 Nov 2025

·

Stayed 2 nights

The room was so nice and clean staff was very nice!!!

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and comfortable for many. Downsides include frequent AC performance issues, uncomfortable sofa beds, slow draining showers or low water pressure, and noise carrying from the atrium during busy events.

Related guest reviews

6

Jakaia

8 Jul 2024

·

Stayed 1 night

It was too hot , we had to move rooms because the a/c was not blowing cold. Entire hotel was hot

6

Brian

9 Jun 2025

·

Stayed 1 night

Shower curtain was on the floor. No bedding for the pullout. Some sort of fan and odd smell in the room

8

Myle

16 Sept 2025

·

Stayed 2 nights

The property has a nice view and location. The area is unique for shopping and view. There are nearby places to eat and places to by gas and amenities. I didn't like the bathroom shower we had in our room, it was slow draining and we had to stand in ankle deep water while taking a shower. On the first day the water would only get to warm but on the next day was better, but still standing in ankle deep water.

8

Cornell

24 Mar 2025

·

Stayed 2 nights

The water pressure was low and water did not drain properly leaving you standing in water. Food and service were really good. Loved the location. Parking should be free with hotel stay. Television channels and services awry.

10

Keyetta

28 Nov 2025

·

Stayed 1 night

The stay was lovely we were allowed to check in early. The room was very spacious, clean, and the beds were comfortable.

4

Danielle

21 Jul 2025

·

Stayed 3 nights

As a repeat guest, I was VERY frustrated that the "Quiet Hours start at 10pm" does not hold true if someone has rented a banquet room. Apparently this hotel is a destination place for large family reunions, the common space was loud until midnight both Friday & Saturday nights with games being played, kids running around, and a DJ playing literally from morning to night. We needed to use the sofa sleeper - the noise from the late night parties made it impossible to sleep. Breakfast and Cocktail hour were great, but the loud crowds in the common area negate any positive I can say about the rest of the stay. I will think twice before booking again.

10

Dalila

12 Oct 2025

·

Stayed 2 nights

The sofa bed is already old, so the bed is very uncomfortable; you can feel the bed springs.,

4

Whitney

27 Jul 2024

·

Stayed 5 nights

You get a ton of space, everything was clean, the only issue is if you want a quiet place don’t go here. All rooms circle around the lobby and they don’t enforce quiet hours so when I went people were blasting bass-y music on a speaker and you could hear it everywhere. Was told quiet hours start at 10pm but the noise kept going well over that. Will stay somewhere else. They also didn’t have towels in the pool area and had a sign to not track water in the hall to the elevator

8

Heather

29 Dec 2025

·

Stayed 2 nights

Great breakfast. Breakfast, happy hour, and overall hotel staff is excellent! Room is a good size and comfortable. Beds are advertised as queen, but more of a full size. Shower curtains are too short for the tub so be mindful of water getting on the floor for safety. Very convenient to local events and shopping.

6

Kanika

17 Jul 2024

·

Stayed 2 nights

Not so good stay. Ac barely worked with made our stay uncomfortable. Place was clean and some of the workers were great. Wouldn't stay here again due to a/c condition. Especially in the warmer months.

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Service

Staff are widely praised as friendly, attentive, and accommodating. However, guests also report long or delayed check ins, room type mix ups, and uneven responsiveness from housekeeping and the front desk.

Related guest reviews

2

Minki

24 Nov 2025

·

Stayed 1 night

Had to wait an hour and a half for my room to be ready.

4

Gwendolyn

26 Jun 2025

·

Stayed 2 nights

The customer service is poor. When I called the front desk I got an automated response. Someone from front desk was supposed to call me back. I made several requests and no one called me back.

4

Jorge

16 Sept 2025

·

Stayed 3 nights

I made my reservation in advance and clearly requested a room with a king bed. Upon check-in, I was given a room with two double beds instead. When I returned to the front desk to address the issue, I was told that there were no longer any king rooms available and that this was the reason I was placed on the premium floor. I need to emphasize that this was not what I reserved or requested — I did not want to be moved to the premium floor; I specifically wanted the room with a king bed that I booked. This situation was very disappointing, as my reservation request was not honored. Additionally, my digital key showed a different room number than the one I was actually assigned at check-in. After spending several hours outside the hotel, we returned to the front desk for a third time, and it was then that we discovered our assigned room had been given to someone else, with our belongings still inside. We were escorted to retrieve our things from that room. We also had to return a fourth time to remove our credit card for accidental charges from the wrong room. It was a complete headache to deal with.

6

Rachel

23 Jun 2024

·

Stayed 1 night

The computers were down so check in took over an hour. The lady who helped me check in was nice though. The other lady had an attitude.

10

Clarence

4 Nov 2025

·

Stayed 1 night

The person at the desk was awesome

4

Evelyn

1 Sept 2025

·

Stayed 1 night

It wasn’t what expected. My wait to obtain a room that was paid for a week in advance I waited over 5hrs for. They couldn’t find my reservation…. Told me I didn’t have one…. Kept pushing me to the back for a room….. As much as I’ve heard about this location I was excited to stay Joe this was not it.

2

Andre

13 Aug 2024

·

Stayed 1 night

Front desk staff was not friendly at all!! Not what I expected from Embassy Suites Definitely will not return to this property!

10

AlFred

7 Jul 2025

·

Stayed 1 night

Staff at the Embassy was amazing and very helpful

10

Unique

19 Oct 2025

·

Stayed 3 nights

Excellent service friendly people

10

Joanna

12 Oct 2025

·

Stayed 2 nights

Staff was so friendly at check-in. It was a completely packed weekend, but all staff were very attentive.

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Location

Very convenient for the Hampton Coliseum and convention center, with easy access to shopping and restaurants. Handy for Hampton University visits.

Related guest reviews

10

Elizabeth

2 Dec 2024

·

Stayed 1 night

Ashley was a helpful and friendly check in host. Room was big and elevators were great. Good breakfast buffet. Great location near shopping and restaurants if you have a car.

10

ROBERT

24 Aug 2025

·

Stayed 1 night

Check in was easy and the hotel is located in a good area.

8

Myle

16 Sept 2025

·

Stayed 2 nights

The property has a nice view and location. The area is unique for shopping and view. There are nearby places to eat and places to by gas and amenities. I didn't like the bathroom shower we had in our room, it was slow draining and we had to stand in ankle deep water while taking a shower. On the first day the water would only get to warm but on the next day was better, but still standing in ankle deep water.

10

DrHuey Pierce

3 Apr 2024

·

Stayed 1 night

Excellent clean spacious room, convenient location. Will rebook once we return to this city.

10

Lakisha

29 Jun 2025

·

Stayed 3 nights

I was here for the Hampton Jazz Feat and the convenience was SPOT ON!!!!!

10

Willie

19 Aug 2025

·

Stayed 1 night

Great place to stay, close to HU

10

Barbara

30 Jun 2025

·

Stayed 1 night

I liked the proximity to the Hampton Coliseum.

10

Sharon

10 May 2025

·

Stayed 1 night

Embassy Suites at Hampton Coliseum was a great choice. Friendly and professional staff at check in. Spacious and clean rooms. We were comfortable and slept well. Altough it is a busy Mother's Day/prom/ HU weekend reunion weekend, service was excellent. We toriughly enjoyed complimentary complete breakfast. Great experience.

8

Ashley

24 Nov 2025

·

Stayed 1 night

The hotel is great. The check in process was a bit long slide to a major concert at the coliseum across the street but that’s understandable. I was offered water bottles in a cute bag and I got to spin the wheel. The staff was very nice. The continental break was ok. They did have a fresh omelette station but the line was long. The room was great. Very modern. Very spacious. My issue is the random hairs on counters and the ceiling was peeling in the bathroom. They need to find a better way. I would most definitely return for every event I attend at the coliseum.

10

shekeitha

9 Jul 2024

·

Stayed 2 nights

I enjoyed my stay there, it was around the corner from everything.. restaurants, fitness center, shopping center and casinos.

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Dining

Breakfast is a highlight for many, especially the omelet station and variety, and the evening reception is appreciated. Experiences vary, with reports of long lines, items running out or closing early, and limited or slow dinner service.

Related guest reviews

10

Shenika

1 Sept 2025

·

Stayed 2 nights

Great property and always love the breakfast.

10

Rafe

3 Mar 2025

·

Stayed 1 night

Clean, comfortable, quiet. Great buffet breakfast selection and personally-made omelets. Includes 2 free drinks during happy hour 5:00-6:30pm.

10

Adnan

29 Jul 2025

·

Stayed 1 night

Excellent hotel with very helpful staff. Plenty of options for breakfast and everything was very well organized.

6

Priscilla

17 Jun 2025

·

Stayed 4 nights

We love embassy suites. We stayed five days in Washington DC at an embassy suites before coming to stay four days here. This was one of the worst experiences I’ve had. Day one for breakfast the gentle man was grabbing the vegetable at the omelet station with his hands and it was very messy which made my breakfast unappealing. Omelet had to be sent back as it was not cooked all the way. Day two we didn’t even go down for breakfast. Third day we went down at 920 and was told by the staff that they were already shutting down but he would go ahead and made us one but that he did take cash app tips. Totally inappropriate. Did not receive new towels or clean up service for our third day. Finally last night there there was loud music that was not addressed from 1130-2pm. Our flight left Norfolk at 0600 so we had to get up at three. Super disappointed in this embassy suites.

4

Chadwick

28 Oct 2025

·

Stayed 5 nights

Staff was excellent. Breakfast was okay if you like boiled eggs in a bag. Not what I remember from Embassy Suites. There was an omelette bar that we used once, it was not very good. Hotel is in disrepair. Broken tiles in every elevator. Poor paint jobs. Dingy carpets. We refused to walk around the room without socks on. Not sure if Embassy Suites has fallen back to the average or if it’s just this location. Had to pay for parking. Nothing stood out here as more than an average hotel, besides the high price. Considering their prices, an Air BNB is a much better option. I’m thinking we are done with Embassy Suites. Terrible value.

6

Gail

24 Sept 2025

·

Stayed 2 nights

Check in was amazing. There was no dnd placard in the room so when I asked the cleaning staff to come just a little later she gave me a placard and then they never came back b Breakfast the first day was acceptable. 2nd day was horrendous. I arrived at 8:40 and there was nothing but crumbs for bacon and the eggs and potatoes were cold. I didn’t even eat them. The coffee cups were ALL dirty. Every single one. After requests from multiple people they finally brought paper cups.

8

Kenny

12 Jul 2024

·

Stayed 1 night

Happy hour in the evening and breakfast in the morning are a big bonus. I didn't like that the Cyprus Grill was no longer in use and the menu was reduced significantly. There was some questionable stain on the ceiling of the bathroom.

8

deborah

1 Jan 2025

·

Stayed 1 night

The evening reception with snacks and 2 free beverages was a plus. Breakfast is fantastic. The quality of the bed was magnificent. The room was spacious, clean and relatively quiet. I enjoyed my stay

8

Heather

29 Dec 2025

·

Stayed 2 nights

Great breakfast. Breakfast, happy hour, and overall hotel staff is excellent! Room is a good size and comfortable. Beds are advertised as queen, but more of a full size. Shower curtains are too short for the tub so be mindful of water getting on the floor for safety. Very convenient to local events and shopping.

8

Kim

18 Feb 2025

·

Stayed 1 night

The Hotel itself was perfect for us however the breakfast buffet was kinda sorry. The eggs where powered, the half cube sized potatoes where hard, the bacon was over cooked. Besides the breakfast the unexpected parking fee we really enjoyed our stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $131	2 $166	3 $264	4 $140	5 $226	6	7
8 $108	9 $108	10 $108	11 $110	12	13	14
15	16 $188	17 $119	18	19	20 $162	21 $177
22 $99	23 $99	24 $99	25 $99	26 $162	27 $445	28 $487
29 $108	30 $108

Embassy Suites by Hilton Hampton Convention Center

Prices for Embassy Suites by Hilton Hampton Convention Center

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility & Hearing)

Suite, 1 King Bed with Sofa Bed, Microwave, Corner

Suite, 1 King Bed, Accessible (Mobility and Hearing)

Deluxe Suite, 1 King Bed, Accessible (Mobility and Hearing)

Suite, 1 King Bed, Hearing Accessible

Suite, 1 King Bed with Sofa Bed, Microwave

Presidential Suite, 1 King Bed with Sofa Bed, Microwave

Room, 1 King Bed, Accessible (Mobility and Hearing)

Suite, Multiple Beds

Suite, 1 King Bed, Microwave (Special)

Suite, 2 Queen Beds, Hearing Accessible (Hearing Accessible, 2 Rooms)

Suite, 2 Queen Beds, Accessible (Mobility Hearing, Roll in Shower)

Suite, 1 King Bed, Accessible

Suite, 2 Queen Beds, Accessible (Mobility Hearing Accessible, 2 Rooms)

Guest reviews of Embassy Suites by Hilton Hampton Convention Center

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Embassy Suites by Hilton Hampton Convention Center

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $270	31 $231