Eliza Thompson House, Historic Inns of Savannah Collection

1/5 We have been coming here for over 15 years, we always give an overall 5 Star rating, unfortunately, this place has changed so much in the last year, this is the last time we will stay here. It was our go to getaway, it is in a beautiful area, however, whomever owns this property has changed so many things, it was like a lower priced hotel, not a wonderful Bed & Breakfast Inn. No longer do they have someone at the front desk 24x7, they lock the front door at 10pm and give you a code, if you need someone, call another number! Last stay, I had a bad reaction in the middle of the night from a chemical smell in the room, had there not been someone at the desk, we would have to have left the Inn. The staff that is left is great, but they are short staffed, so our room was not even cleaned on our 2nd day's visit until after 3pm, there was only 1 maid, that impacted our stay, after a long hot afternoon, we wanted to stay in the room, but couldn't because no one knew when the maid would get there. Also, the day we arrived, it was sweltering outside and in the room upon checking in, they knew we were coming, but no one turned the AC on, it took hours to cool down, is that how you save money now? Also, the breakfast 'menu/process' has changed, which is horrible now, you have 1 Chef entre to choose from or eat cereal toast or hot yogurt, but still pay a $70 amenities daily even if you don't eat their breakfast, cheese or dessert. We had other issues like dirty bathroom by desk,no TP

We can only compare to Presidents Quarters, where we usually stay. Chatham 110 is dark and dated, with a noisy humidifier running. The hotel is very conveniently located. Breakfast was pleasant but uninspiring. Coffee was always tepid. Dessert was super.

Hospitality at its finest! A great 3-night trip to Savannah. The Eliza Thompson House is in a perfect location. Very beautiful and quiet neighborhood. Easy walk to all the main restaurants, riverwalk and shopping. Could not have asked for better hosts. Wine and cheese at night along with desserts before bedtime. Alo the breakfast was excellent. Will definitely stay here again.

The location of the building was very good , a easy walk to the Historic downtown and to the river front, no noise, tranquility road . At our arriving, the staff was very nice and helpful, we booked a ghost tour from the Hotel , Brian, our guide was wonderful, very knowledgeable and trustworthy, we recommend strongly his service ! The breakfast was a little disappointing : potatoes very hard (overcooked), we chose a glass of grapefruit juice but it was disgusting (the grapefruit for sure was too old) ! The location (open patio) was nice though . For the price, the room didn’t live up to expectations : I like to take hot shower , no hot water in the shower , the shower curtain was dirty (a glass/plastic door for a shower is cleaner) , the bed was way too high , I know it’s in order to put your luggages under it but as healthy as I am at 60 years old , I had to stretch high in order to jump into the bed !! I couldn’t sleep well because of the air conditioner, it was so loud ! And the location was terrible , just next to the head of the bed !! Bad idea ! To end with a positive note , the wine/cheese/sweets treats was a nice detail .

Everything was amazing. Staff was very nice, place was so cute and clean. Highly recommend!