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Western Inn

Amenities

  • Parking

  • Swimming pool

  • Casino

  • Non-Smoking Rooms

  • Business Center

  • Housekeeping

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Property description

Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Western Inn, reviews describe a very budget stay with frequent cleanliness problems, widespread maintenance issues (especially weak or nonfunctioning air conditioning), and mixed service, though some guests appreciated low prices, basic breakfast, and occasional friendly staff.

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Facilities

Poor

Cleanliness

Poor

Rooms

Dated

Service

Mixed

Location

Mixed

Dining

Inconsistent

Was this helpful?

2

Madison

IAN-logo

last week

·

Stayed 1 night

Upon arrival to the hotel I was a little early for check in due to having a wedding and thankfully they were able to get me checked in even though it was early. My air conditioner was broken, my toilet did not flush, and my door handle was broken. I was not able to have a working toilet the entire time I was there even after letting them know it would not flush.
Upon arrival to the hotel I was a little early for check in due to having a wedding and thankfully they were able to get me checked in even though it was early. My air conditioner was broken, my toilet did not flush, and my door handle was broken. I was not able to have a working toilet the entire time I was there even after letting them know it would not flush.
2

Craig

IAN-logo

5 weeks ago

·

Stayed 3 nights

Place sucked ac didn’t work toilet ran all night WiFi didn’t work and they never cleaned the room
Place sucked ac didn’t work toilet ran all night WiFi didn’t work and they never cleaned the room
10

Kristi

IAN-logo

22 Apr 2026

·

Stayed 1 night

I was traveling and had to check in very late. The front desk gentleman was kind and professional. The room I had was spacious, clean, and the bed was comfortable.
I was traveling and had to check in very late. The front desk gentleman was kind and professional. The room I had was spacious, clean, and the bed was comfortable.
2

Angel

IAN-logo

23 Mar 2026

·

Stayed 1 night

Very gross and floors are stained
Very gross and floors are stained
2

Sara

IAN-logo

21 Mar 2026

·

Stayed 1 night

Parking was easy. The bathroom had used soap and shampoo. The TV was broken. The carpet heavily stained and they asked for a surprise $50 damage deposit, neglected to tell us breakfast hours - though I am not sure we would have eaten there. Look . I know you get what you pay for and I expected low quality- but clean and serviceable.
Parking was easy. The bathroom had used soap and shampoo. The TV was broken. The carpet heavily stained and they asked for a surprise $50 damage deposit, neglected to tell us breakfast hours - though I am not sure we would have eaten there. Look . I know you get what you pay for and I expected low quality- but clean and serviceable.
1842 Madison Avenue, Council Bluffs, Iowa, United States of America

Location

When you stay at Western Inn in Council Bluffs, you'll be in the suburbs, within a 15-minute drive of Henry Doorly Zoo and Aquarium and CHI Health Center Omaha. This hotel is 8.3 mi (13.3 km) from Creighton University and 8.9 mi (14.3 km) from Charles Schwab Field Omaha.

Methodist Jennie Edmundson Hospital(2.5 Miles)

Caring For Our Communities In Southwest Iowa(2.5 Miles)

Iowa Western Community College(2.5 Miles)

CHI Health Mercy Council Bluffs(2.5 Miles)

Alegent Health Mercy Hospital(2.5 Miles)

Bayliss Park(2.6 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:30 to 01:30

Before 11:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Free self-parking is available on-site, although parking is limited.

A complimentary continental breakfast is included, but specific serving hours are not provided.

Pets are allowed in specific rooms only, with a fee of USD 15 per pet, per night. Service animals are exempt from fees.

Check-in is from 14:30 to 01:30, and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property offers limited wheelchair accessibility, including accessible parking and public areas.

The hotel is situated in the suburbs of Council Bluffs, within a 15-minute drive of Henry Doorly Zoo and Aquarium and CHI Health Center Omaha. It is approximately 8.3 miles from Creighton University and 8.9 miles from Charles Schwab Field Omaha.

Yes, the property features an indoor swimming pool. Specific operational hours are not provided.

Children are allowed at the property, and there is no minimum age for children to stay for free.

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Instant AI responses are based on hotel information

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