Quality Inn Overland Park Kansas City

The front desk staff in the evening were beyond friendly. Very down to earth and personable. we were in town for the birth of our granddaughter, and they even asked to see pictures when we arrived the next evening after she was born. The elevator did break down and we were on the 3rd floor, but it was fixed quickly. We were satisfied with breakfast. Rooms are a little small but served our purpose for our 2 night stay. The morning staff was just as friendly. They work hard to make the property look nice. I would stay here again.

The cleaning staff did well and even stopped by. I stayed multiple days and found half of the front desk employees to be very friendly and helpful when needed, while rhe other half i found to be really rude and uncaring. Parking was difficult to find on busy nights like the weekend

Not much parking space

Fair price, clean room and friendly. Not enought parking for guest.

You get what you pay for. If you're looking for a budget friendly abode in Overland Park, then Quality Inn does the trick. The staff were very friendly and there is some construction on the property, but otherwise it was an enjoyable experience.

A fairly normal chain hotel experience. The outdoor pool would be nice in the Summer.

This place was awesome! We stayed in a place much more high end last time in Kansas City in the $250+ a night range and this place out did it. The rooms were clean, quiet and let me tell you. The beds and pillows were extremely EXTREMELY comfortable. Breakfast was great. Great options for a 2 star hotel. Staff was nice and friendly. Parking convenient. Easy access to highway. Safe. Nice outdoor pool. Will be staying here again next time we visit Kansas City!! Highly recommend!!

The property was very run down, broken tile, patches in drywall that wasn’t sanded or painted. We were placed on the second floor. We had a person that was in a walker, he couldn’t use stairs. The elevator stopped working, the morning we were leaving. The pool was green from algae. Pretty disappointing!!!

very affordable and not bad for the price. The only thing, there wasn't many parking options.

Hotel is clean, staff was friendly. Close to restaurants and the convention center. Not enough parking spaces available is my only complaint.

Have bedbug

Our room smelled like cigarette smoke that they tried to mask with air freshener. It was dirty and everything we took into our room had to be washed to get rid of the cigarette smoke smell. All three of us, including my 8 year old, woke up coughing and unable to breathe. Worst hotel experience.

The place was DIRTY! There were pubes in the tub and bathroom sink,dirty cups that were left on the floor between the beds, a pair of shoes left in the pull out drawers of the window seat. The toilet paper looked to have been wet and left on the holder to dry. Tile needed mopped and carpet vacuumed.

Very dirty. Shoddy work in the bathroom and the whole room was questionable at best on cleanliness. The lampshade was taped together which did not fix the issue obviously. My daughter cleans hotel rooms in a small town and bought Clorox wipes to wipe down the entire bathroom the headboards desk microwave and touchable surfaces. There was dried barbecue sauce on the desktop! And she didn’t really go overboard with her quick cleaning either. I did report the lack of cleanliness to the front desk but we all know how far that will go. I am a clean freak but my daughter would never allow one of her rooms to look like this one did. Not a future destination.

Room smelled like stale cigarettes. The bathroom also smelled like sewer, we had to keep the bathroom door closed with the fan running the whole night. Service was friendly

The whole hotel smelled musty and moldy. Other than that everything was great! It was quiet and clean, and staff were super friendly and helpful.

We booked two nights but only stayed one-night because of the BUGS. "Stink" like looking bug(s) and some type of ants IN our BED.

Overall room was clean, some rust and paint peeling but clean. But.... our room (326) had bed bugs. Only saw 3 after sleeping the night and waking up with 30 bites. Not all that great of experience.

The only real complaint we had was every time we walked in the room it had a bad smell. After awhile you got kind of got use to it but was over powering when you first come in from being gone. Never got better

Do I start or end with bed bugs? We are covered in painful bites and it didn’t seem like much of a shock when I told staff they had them and showed them photos of the bugs on our bed. I was only refunded one night and most certainly should have been refunded our entire stay. The first person I alerted to this was on his phone talking to someone, barely pulled the phone from his face asking what I needed. I told him I was sure we had bed bugs or at the very least fleas in our room. Instead of responding to me he continued his conversation on his phone. I said “Did you hear what I just told you?” He looked completely put off by me and simply said “U guess I can move you rooms but I’m a little busy.” It was midnight. There was no one else there to be busy with. Exhausted from the funeral we were here to attend I returned to our room. I rose the alarms once again this morning after waking up and seeing the little bugs crawling on the bed. As if that isn’t enough to deter you; the faucet to the bath tub came off each time we took a shower, the shampoo and conditioner bottles were empty and there is clearly a prostitute situation happening at the hotel that shares a parking lot. We now get to spend money on medications for our bites, drs visits to make sure we don’t also have staph infections with our bites and hours ahead of us to wash all of our belongings and fumigate our luggage. But hey, they gave us $95 back so that should be good right?

The room was tiny.

There was no TV remote in the room. The telephone did not work. The internet was poor. The bathroom faucet did not work properly. Bathtub drained very slowly. Clock radio was cracked. The front desk and workers were excellent. The bed was comfortable along with the pillows.

Walls are paper thin. We had to request room relocation at 3 a.m. due to a couple having a very long love session in the room next to us. Otherwise, it is comfortable and clean. Would recommend if you are travelling with a pet!

Hotel is very dated. Had a musty smell to it in the lobby. The person checking us in the first night was so slow. It took forever to get checked in. The breakfast selection I did not encounter myself, but heard it was very poor. Most likely will not stay at this hotel again the only thing that was comfortable was the beds. It has very, tiny bathroom and only one wardrobe

Hotel was dated, remote in room didn't work

Hotel was decent but the room was super small. Barely enough room to walk around the bed and couldn't get the luggage rack in the door.

Clean, comfortable, helpful staff. Very small room. Very safe neighborhood

i heard a dog barking all nighy

The older I get, the more I appreciate a good bed! The beds were SO comfortable! My husband and I enjoyed a great night's sleep and even an early morning nap.

The room is ridiculously small. The luggage cart would not fit. The bed was listed as a queen, but we were convinced it was a full size. The breakfast was poor—almost no choices, and the front desk clerk watched us like a chicken hawk. I don’t know why.

An overnight stay while visiting family in the area. Very nice. Clean and comfortable. Great service from the front desk.

Not so good, started at the check in. The front desk attendant was rude, sassy, and not helpful. The room had a basic bad odder and continued throughout the stay. We were busy so didn't have to stay in room a lot, thank goodness. Cleanliness of room was ok, not the best, just old and outdated.

The front desk staff was surly, rude, and contemptuous of guests.

Worst stay! People were arguing and slamming doors. Called the front desk multiple times and did nothing. It went like this for 3 hours in the middle of the night!

The staff was very friendly.

Front desk staff was very friendly and check-in and out was easy and quick!

Rude staff besides the one nice lady who works in the evening.

This hotel is an excellent value. My room was very clean and while the hotel is near a highway, it was very quiet. The staff were very professional and friendly. My stay exceeded my expectations.

Sue the night clerk was very friendly and suggested thing that were going on around the are I was staying at

When arriving the lady who checked us in was on a FaceTime call with what seemed like a friend. Also, at the front desk, they say they put a hold on your card for incidentals which I am ok with. It was not a hold, they processed it and when I called they said they refund it but it takes 2-3 business days. That is not a hold at all.

There was nothing wrong at all, i know you put hotels right by the highways, which makes it tuff tonget around in KC

Nice place to stay and close to shopping and interstate.

The property was clean and adequate for our needs. It was very close to 435 so it was quite convenient for getting around the area.

AC was awesome! Out door was okay- seems like in a central area for quick access around town and for dining options. It’s next to an apartment complex or maybe another hotel so there are people outside smoking and things like that, but that doesn’t bother us.

Check in was super easy, even though I arrived when it was a little busy. Stay was fine, nice and quiet area and close to the freeway for easy access to where I needed to go.

The staff was excellent in checking us in. The rooms were quiet and clean. It was convenient to what we wanted to see near that location. Plenty of eating opportunities.

Close to our needs.

The hotel is in a very convenient area. Overall good stay, and clean.

Very nice stay. The location was in a great location. The expressway was right next to the hotel but with all the trees and quiet neighborhoods and office complexes surrounding it, it turned out to be very peaceful and refreshing!

Hotel is clean, staff was friendly. Close to restaurants and the convention center. Not enough parking spaces available is my only complaint.

The was muggy when we checked in, there was a lamp shade in the night stand that is broken. There was nothing to eat really for breakfast Sunday morning.

Room was quiet and motel was close to where we needed to be. Breakfast was OK, but they ran out of many foods by 8:40. When they say 9:00 is the end of serving, they mean that. At 9:00 they were putting things away and people who showed up at 9:01 were out of luck.

The hotel is dated. Breakfast is very simple. The staff is nice.

Breakfast lame.

Room was average but the breakfast was almost non existent. Waffle batter machine was empty both mornings, no spoons or milk available for cereal, coffee was empty too. I understand being short staffed but that was a little ridiculous.

Terrible breakfast options. Bad coffee. Smoke detector beeping from 2 am on due to need for new battery. Male attendant at check in excellent and efficient.

Beda were great, plenty of parking and within a short drive or a somewhat short walk to the nearby convention center. The only things I'd say are downsides are that our room had a shower handle that was just able to fall off if you didn't push I whole you adjusted temperature. The other downside is the breakfast was just garbage, skimpy and lacking in all ways. You're gonna need to go out and get breakfast. I suggest Rise biscuits and Richious chicken.

Breakfast is pretty much a bust, very very limited, only hot item was the waffles, almost no protein & very limited time frame. Only they're out of any item they really do not want to refresh with more .

The towels were folded and wet, there was an extension cord left in the hall way, the cleaning crew was still vacuuming the halls at 9 at night. When booked, nothing was mentioned of an additional 50 dollar charge. No continental breakfast as stated, it’s a mini breakfast where you heat up your breakfast sandwich in the microwave have a bowl of cereal…only two to choose from and stale, or a waffle. No fresh fruit, no eggs, no anything that is remotely close to a continental breakfast. The bed was so hard and so small.

The room is ridiculously small. The luggage cart would not fit. The bed was listed as a queen, but we were convinced it was a full size. The breakfast was poor—almost no choices, and the front desk clerk watched us like a chicken hawk. I don’t know why.