Is parking available at the property?

Free self-parking is available on-site, with limited spaces.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily.

Does the property allow pets?

Pets are allowed with a fee of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for easy access to different levels.

Where is the property located in relation to key landmarks?

The hotel is situated in the business district of Overland Park, within a 5-minute drive of the Overland Park Convention Center and HCA Midwest Health. It is approximately 13.8 miles from Kansas City Zoo and 14.6 miles from Crown Center.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, which is open from May to September.

What are the policies for guests staying with children?

Up to 3 children aged 18 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Hyatt Place Kansas City/Overland Park/Metcalf Hotel

Average nightly price at Hyatt Place Kansas City/Overland Park/Metcalf by month, last 12 months (USD)
Month	Average price
January	US$111
February	US$124
March	US$130
April	US$137
May	US$155
June	US$175
July	US$150
August	US$127
September	US$147
October	US$156
November	US$135
December	US$122

What guests think

At Hyatt Place Kansas City/Overland Park/Metcalf, travelers frequently praise the friendly, accommodating staff, generally spacious rooms with modern touches after renovation, a convenient Overland Park location, and a breakfast that many find generous with good variety.

Ongoing renovations have at times disrupted stays with construction noise, temporary check-in areas, limited parking, elevator outages, and pool closures. Many note very small bathroom or toilet areas, awkward lighting or layouts, and HVAC that can be loud or struggle to cool. Cleanliness and maintenance are inconsistent, with reports of odors, hair or stains, ants, and occasional TV or ice machine issues alongside many clean stays. Expect friendly service in a convenient spot, but check renovation status and room specifics before booking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations affected facilities, with frequent reports of elevator outages or waits, reduced parking, construction noise, and pool closures or issues. Some appreciated the small bar, guest laundry, and an adequate fitness room.

Related guest reviews

10

Susan

2 Aug 2025

·

Stayed 1 night

We are very happy that the hotel has a laundry room so we were able to wash our clothes mid-trip.

10

Team Girls

28 Jul 2024

·

Stayed 1 night

Excellent breakfast and kind employees. Very clean property and spacious rooms. Beds were comfortable but true double size, not queen. Property needs more parking due to portable storage containers taking up most of the spaces behind the hotel. Pool area is surrounded by construction work and more storage containers.

8

Elizabeth

11 May 2024

·

Stayed 2 nights

We stayed here for the weekend and to catch a Royals baseball game (about 20 minutes away from the stadium). Hotel is older, but under renovation to update it, so they were down to one elevator, which at times made it slow getting to and from the room. I booked a King room and they tried putting us in a room with 2 Queen beds. Even though they were pretty full, we were able to sort this out pretty quickly. Rooms were spacious and clean and the TV was huge. I didn't eat breakfast, but my husband said it was good and the coffee was good as well. He used the fitness center and said the equipment was adequate enough for what he needed. The hotel is in a good location near lots of shops and restaurants.

10

Jill

4 Aug 2024

·

Stayed 2 nights

Under renovations now, parking was a problem at times; however staff accommodating with it Overall great stay, staff went above and beyond!

8

Kathy

9 Aug 2024

·

Stayed 1 night

Its under construction. Floor above makes alot of drilling noises but the new decor snd carpet is really nice

6

Sheena

1 Oct 2023

·

Stayed 2 nights

Staff was nice. Free breakfast was nice. Beds were cozy. The construction bothered us when we tried to get the kids to nap midday. The pool was dirty and my 6 year old refused to swim in it - which was disappointing because we were hoping to spend our downtime swimming. We will look for a different hotel next time

8

Cynthia

5 Jun 2024

·

Stayed 2 nights

Renovated rooms are lovely, but we did have some elevator issues.

10

Marjorie

25 Sept 2024

·

Stayed 1 night

Still renovating in some areas. Pool empty

4

debra

1 Aug 2024

·

Stayed 3 nights

The fourth floor was under construction, and the noise was terrible. The toxic smell in the hall was awful. The staff was excellent and the housekeeping was excellent, but there was no relief from the construction. The TV was down for the first 24 hours and only one elevator worked.I have stayed there several times before and everything was very nice. A discount would have been nice on my room.

10

Reid

30 May 2025

·

Stayed 8 nights

Location is great. Breakfast in the morning was really good. We used laundry several times during our stay, right down the hall. Parking lot very well lit.

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms and public areas very clean, but others reported sewage-like odors, hair or stains on linens and furniture, ants, and poorly cleaned bathrooms or pool.

Related guest reviews

10

Faith

20 Nov 2025

·

Stayed 1 night

It was clean and the staff were so nice!

4

Jennifer

16 Nov 2025

·

Stayed 1 night

Hotel lobby was very nice, got to our room the couch was pretty gross and very much needed to be cleaned. Very stained up and smelled musty. Our bathroom floor looked like it hadn’t been swept/clean. Other peoples hair on the floor. Didn’t feel like the air in our room worked well it was very humid and stuffy all night. Woke up at 4:45am went to shower.. no hot water whatsoever but the kicker was when I went to turn on the shower nothing was coming out of the shower head. Completely broken. Imagine my frustration when 2 adults and a child need to get ready at 4:45am and can’t properly shower. Ended up leaning over the tub to wash hair and called it good. My only true positives were our bedding was clean and the lobby was nice. That’s it. So very frustrated with our stay and how much we paid for what we got.

2

Kaci

24 Jun 2024

·

Stayed 1 night

Property had no working ice machines. Rooms were dirty and congested. Breakfast was depleted multiple times, had to wait 20* minutes for food. Staff did their best to accommodate given the circumstances

10

Melissa

17 Feb 2025

·

Stayed 1 night

Clean and very comfortable. Rooms are spacious and great free breakfast

2

Delilah

8 Aug 2023

·

Stayed 2 nights

The room had construction debris all over the place. Human hair all over toilet. Room service told us front desk wasn’t supposed to put us in the room as it wasn’t cleaned yet. There was a booger on the wall. Shower was gross. We reported our concerns to front desk and they put us in a second room. The second room had an abundance of dog hair all over the couch and chair. You can tell it was never vacuumed. The shower was still a bit dirty. Carpet had stains. I found a centipede crawling on the floor and I had to kill it. The pool was green. AC are leaking at the entrance. Overall this hotel is in deplorable unsanitary conditions. I will not return. The only thing that was pleasant was customer service.

10

Linda

3 Mar 2025

·

Stayed 1 night

Place was super clean. Check in easy and staff was super polite. Breakfast was normal continenal.the rooms was spacious and quite. Hotel was easy to find and in a good location. Will stay there again.

10

Paul

8 Feb 2025

·

Stayed 1 night

Very clean and modern.

4

Victoria

29 May 2024

·

Stayed 1 night

The room itself was fine and had a lot of space. There were so many cleanliness issues throughout the room though. For example, I felt like I couldn’t be in bare foot because the tile was slimy and the carpet was sticky. They also didn’t clean the toilet fully because the lid was covered in something that I didn’t want to think about. I also didn’t love the status of the mattresses. They were stained and didn’t feel sanitary.

4

Janet

5 Jan 2025

·

Stayed 2 nights

Bathroom floor was dirty and tub/floor had hair. Walking around on floor white socks were dirty. Bedroom pillow case had hair on them. I checked out a day earlier and asked Sid Smith if they could refund that day. Waiting for the answer from management.

10

Blanche

26 Aug 2025

·

Stayed 2 nights

Sink and bathroom smelled like sewage but suite was very nice. Staff were exceptional and courteous. Best breakfast bar ever!!

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Rooms

Many describe the rooms as spacious, modern, and comfortable after renovation. However, recurring complaints include very small bathroom or toilet spaces with the sink outside, awkward lighting or layouts, noisy or underperforming HVAC, and occasional TV problems.

Related guest reviews

8

Andrew

27 May 2025

·

Stayed 2 nights

This is my 3rd time staying at this location. My recent stay, May 18, 2025, got to stay in a remodel Hyatt Place. Like the remodel room, it made the room feel bigger with extra features. My only complaint is the backing on the couch is too short to lounge and the bed pillows are too thin. As a side sleeper, I had to stack several pillows on top of each other.

8

Anne

27 Apr 2025

·

Stayed 1 night

Great room and breakfast! Honestly, the couch in the room was very uncomfortable. Other than that, the room and stay was nice.

10

Karl

31 Jan 2025

·

Stayed 1 night

Nicely remodeled, but the room layout, room 203, was not ideal or well done. . .door to shower and toilet very tight space. Walking around to far side ( window side) of the bed was an obstacle course and really tight squeeze. Nice wall covering in shower toilet room, but sloppily finished. A fifteen dollar " deposit" from my credit card was charged upon check in. At check out I was told that this would be refunded by the bank in a day or two. Given that I did not purchase anything why is this not immediately refunded at check out?

6

Selvakumar

25 Nov 2024

·

Stayed 2 nights

Good ambience and location. Rooms are spacious but bathroom is very small and sink is placed outside bathroom which is not expected.

8

Elizabeth

11 May 2024

·

Stayed 2 nights

We stayed here for the weekend and to catch a Royals baseball game (about 20 minutes away from the stadium). Hotel is older, but under renovation to update it, so they were down to one elevator, which at times made it slow getting to and from the room. I booked a King room and they tried putting us in a room with 2 Queen beds. Even though they were pretty full, we were able to sort this out pretty quickly. Rooms were spacious and clean and the TV was huge. I didn't eat breakfast, but my husband said it was good and the coffee was good as well. He used the fitness center and said the equipment was adequate enough for what he needed. The hotel is in a good location near lots of shops and restaurants.

8

Gerren

14 Aug 2025

·

Stayed 1 night

Great location. The bathroom is tiny......clean, but tiny, even so, the sink is out in the open outside the bathroom.

4

Holly

12 Jul 2025

·

Stayed 1 night

We’ve stayed at this hotel in the past and had a decent experience, but unfortunately, this visit was very disappointing. The first room we were given had multiple issues: the bathroom mirror light didn’t work, and there was a strong sewage smell coming from the bathroom. The entire room felt damp and uncomfortable. We set the thermostat to 65 degrees, but after six hours, the temperature never dropped below 72. We called the front desk, but there was no maintenance available, so at midnight, we had to pack up and move to another room. Unfortunately, the second room wasn’t much better — the temperature wouldn’t go below 70, and the humidity remained high. While we appreciated our past stays, this experience fell short, and we’ll likely look for other accommodations in the future.

6

Shannon

19 Jan 2025

·

Stayed 2 nights

After a renovation I would say the place is beautiful. Beds aren’t as comfy as hoped, and the shower is super small and basic. But overall decent.

4

Roy

22 Jul 2024

·

Stayed 2 nights

Newly remodeled room but not well designed. Televisoin reception was bad - picture was pixilated. Bed was too close to the heat/AC. Beautiful makeup mirror but no direct lighting - wife waited until we were in the car to put on makeup. Shower/toilet area was too small. Could barely close the door from the inside and not large enough to dry oneself.

4

Michelle

2 Jul 2023

·

I was overall very disappointed with this property. The space in the room was fantastic and it was clean. Unfortunately the bad easily outweighed the good. The bathroom is tiny. Easily the smallest hotel bathroom I’ve experienced in many years. Ventilation was so poor in the bathroom that the door needed to be open while showering. The air conditioning wasn’t working well in the lobby/breakfast area the whole time we were there. The AC in the room was not able to keep up, set the room to 70, but it never got below 78. The fitness room had very limited space. Again, air flow seemed to be a major issue. The mirrors were fogged over and the floor was wet/slick making it very difficult to workout on. I would not recommend this hotel.

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Service

Guests frequently highlight friendly, accommodating staff and quick problem resolution. However, some reported inconsistent service, including check-in or billing mishaps, poor communication during disruptions, and occasional slow or inattentive breakfast or bar service.

Related guest reviews

10

Stuart

9 Dec 2025

·

Stayed 1 night

Very friendly staff

2

Bridey

31 May 2025

·

Stayed 1 night

I booked after midnight and didn’t realize that it was for the upcoming evening, so I tried do a walk-in for that night. First, the desk clerk told me that while they had rooms available, he couldn’t give me a room since it was after midnight. As we were leaving, he called us back and said that he could. He spent the next 15 minutes trying to figure out how to check me in, ultimately turning me away because the computer system was updating and he couldn’t figure out how to charge me. I offer to leave my credit card and he could charge it after the update, which he declined. Lucy, there was a Courtyard across the street who not only gave me a room, but also a discounted rate, given the late hour. I went the following night, as I’d already paid for the room. I told a different desk clerk what had happened and left my contact information for the manager, from whom I’ve heard nothing.

10

Christian

7 Mar 2025

·

Stayed 3 nights

Their lobby bar/restaurant attendants are not the best and there is a lot of waiting to get noticed and assisted.

4

Brandon

22 May 2025

·

Stayed 1 night

Still haven't received my deposit back after almost a week after i checked out. After calling and talking to management im repeatedly told it should be back in my account the next day

10

Patty

15 Aug 2024

·

Stayed 1 night

Anthony and Staff were customer service extraordinaire! Anthony assisted me before I arrived and was so friendly and helpful to all my family members

10

Tonia

17 May 2024

·

Stayed 1 night

Anthony was one of the people whom helped us with our stay. Hands down the best customer service! Thank you Anthony (and the person working with you)!

4

PETER

28 Sept 2025

·

Stayed 1 night

When i arrived, the staff did not know how to apply the $250 gift card i had, so the chaged my CC and told me the morning staff would know how to apply it. The morning staff informed me that they cannot do anything because it has already been applied to my CC

2

Ron

9 Aug 2025

·

Stayed 1 night

Staff not helpful. Got woke up by fire alarm at 10:30PM and was outside 1 hour . No updates by staff . People just started going back inside. Staff didn’t tell us what was going on. Room two down from us had sprinklers activate and all their stuff got soaked . Hallway on 6 floor was soaking wet. I asked for them to provide update to everyone and one of workers got upset . Had friends on another floor and non of ac units working .

10

William

1 Dec 2024

·

Stayed 1 night

The staff were super friendly and kind. The hotel and rooms were super clean. I noticed the staff cleaning the bar and tables in the bar/breakfast area several times and they were cleaning the commons bathrooms every morning. Very comfortable bed, quiet and very big, beautiful rooms.

2

Jade

15 Jun 2025

·

Stayed 1 night

They did not have a room available for us. They said it was Expedia’s mistake. Had to rebook somewhere else and paid much more.

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Location

Convenient Overland Park location close to highways, shopping, dining, and medical facilities; many found it quiet and safe.

Related guest reviews

10

Kevin

28 Dec 2024

·

Stayed 1 night

We enjoyed our room at the Hyatt. We had a king room on the 5th floor and it was setup nice. I think they did some remodeling this summer and it looks very nice. Paid $110.47 for one night which was probably one of the better rates in the area, especially for these accommodations. Nice safe location with nearby restaurants and shopping. Breakfast was good with several options. We will stay here again.

8

David

18 Mar 2024

·

Stayed 1 night

Very nice place to stay just outside of KC. Very reasonable rates compared to other hotels in the area.

10

Richard

8 Jun 2023

·

Stayed 1 night

Great location close to many health care facilities.

10

Marci

4 Jul 2025

·

Stayed 1 night

Nice clean professional good location near highway and shopping center

10

RUBEN

3 Jul 2025

·

Stayed 5 nights

Great location, quiet.

10

KIVA

22 Jun 2024

·

Stayed 3 nights

Our stay here was great, check-in was smooth the property was nice and close to tons of shopping and dining options.

10

John

30 Jun 2025

·

Stayed 1 night

Central location.

10

Benjamin

12 Aug 2025

·

Stayed 4 nights

Great spot to stay in Overland Park!

10

Beth J

4 Jul 2025

·

Stayed 2 nights

Very convenient location.

10

Bruce W.

22 May 2023

·

Stayed 1 night

Great location, very clean, friendly people

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Dining

Breakfast is widely praised for variety and quality, though multiple reviews note occasional shortages, slow restocking, or items served lukewarm. There is a small bar; experiences ranged from enjoyable to slow service.

Related guest reviews

8

Erin

13 Dec 2024

·

Stayed 1 night

My son asked at breakfast time for the girl where the pancake syrup was and she was very rude with him

10

Andrew

11 Apr 2025

·

Stayed 2 nights

I was very happy to find the wonderful little bar. Siarra was great. Fantastic attitude and super friendly. I spent both of my evenings there with other guests instead of going out. We all had the best time.

10

Susan

25 Mar 2025

·

Stayed 1 night

Nice, comfortable room. I liked the fitness center equipment. The breakfast was very generous.

4

Elise C

5 Jul 2024

·

Stayed 4 nights

I did not get the room in the pictures that i booked it for. The entire room layout was strange. They were remodelling the hotel 3rd floor, so 1 elevator, there were only 2, was not working. At one point the elevators were not working, and we had to go down six flights of stairs to leave. The breakfast provided was cold as if someone forgot to turn on the warming components.

10

Christian

7 Mar 2025

·

Stayed 3 nights

Their lobby bar/restaurant attendants are not the best and there is a lot of waiting to get noticed and assisted.

10

Brandon

5 Jul 2025

·

Stayed 1 night

My experience was great. The only issue was the staff not being able to keep up with the breakfast output.

10

Lori

5 May 2025

·

Stayed 2 nights

Breakfast was great, the room was ample, clean and modern.

10

John

4 Jun 2024

·

Stayed 1 night

Arrived early and staff accommodated early check in. Hotel appeared to be recently renovated. Room was extremely clean, spacious and updated Hot breakfast excellent.

6

veronica

17 Nov 2024

·

Stayed 2 nights

We enjoyed the stay truly expect the breakfast. The days I stay I went to eat breakfast at different hours one was at 8am second at 9am both times they barely hand any thing out they were always out of plates silverware water hot food I had to keep asking the staff for refill on everything guy waiting on the food had just the worst attitude. Also double rooms are full size beds not queens false listing

10

Josie

22 Mar 2025

·

Stayed 1 night

The room was clean and spacious. The beds were comfortable. And the breakfast had a variety of delicious options.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $136	4 $135	5 $140	6 $175	7 $408
8 $107	9 $106	10 $107	11 $107	12 $107	13 $132	14 $131
15 $107	16 $107	17 $107	18 $137	19 $107	20 $107	21 $164
22 $114	23 $107	24 $107	25 $107	26 $107	27 $107	28 $107
29 $107	30 $107

Su	Mo	Tu	We	Th	Fr	Sa
		1 $107	2 $107	3 $119	4 $157	5 $164
6 $109	7 $119	8 $119	9 $119	10 $119	11 $109	12 $119
13 $109	14 $119	15 $119	16 $119	17 $119	18 $119	19 $119
20 $109	21 $107	22 $109	23 $119	24 $119	25 $107	26 $109
27 $109	28 $107	29 $119	30 $119	31 $155

Hyatt Place Kansas City/Overland Park/Metcalf

Prices for Hyatt Place Kansas City/Overland Park/Metcalf

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Room, 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed (High Floor)

Room, 2 Double Beds (High Floor)

Guest reviews of Hyatt Place Kansas City/Overland Park/Metcalf

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Kansas City/Overland Park/Metcalf

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