Is parking available at the property?

Limited on-site parking is available, and valet parking is offered for a fee of USD 75.00 per day with in/out privileges.

What type of breakfast is offered?

To-go breakfasts are available daily from 6:00 AM to 11:00 AM for a fee, approximately USD 10 to 25 per person.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility features are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Boston, just a 4-minute walk from Copley Square and 13 minutes by foot from Northeastern University. It is also 0.9 miles from Boston Common and 1.1 miles from Boston University.

Is there a swimming pool at the property?

Yes, the property features an indoor pool, which is accessible from 6:00 AM to 11:00 PM. There is also an outdoor heated pool available.

What is the hotel's policy for guests staying with children?

Children are welcome at the property, and there is no minimum age requirement for kids to stay for free.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 29.11 per night, and advance request or confirmation is required for availability.

Boston Marriott Copley Place Hotel

Average nightly price at Boston Marriott Copley Place by month, last 12 months (USD)
Month	Average price
January	US$212
February	US$226
March	US$358
April	US$487
May	US$436
June	US$475
July	US$411
August	US$357
September	US$580
October	US$491
November	US$360
December	US$214

What guests think

Boston Marriott Copley Place wins praise for its ultra-convenient Back Bay location connected to malls and transit, generally friendly service, and modern rooms with views, making it a popular base for walking to sights, games, shopping, and dining.

Amenities like an on-site restaurant, Starbucks, and a well-equipped gym and pool are appreciated, but the destination elevators can be confusing or slow at peak times, and there have been occasional outages. Recurring gripes include daily destination fees, expensive or confusing parking and valet, and sporadic housekeeping misses; a few guests note thin walls, mixed bed comfort, and Wi-Fi charges or limitations. Overall, expect a modern high-rise stay with convenient amenities and mostly helpful service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site dining (Yard House) and Starbucks, plus a solid gym and pool, add convenience. However, some guests faced confusing or slow destination elevators, occasional outages, pricey/unclear valet or parking, and Wi-Fi that may require a fee.

Related guest reviews

6

Eugenia

28 Oct 2025

·

Stayed 3 nights

Very uncomfortable beds and pillows. Wanted to checkout early and transfer to a different hotel but wasn’t allowed to I woke up with a migraine every morning due to the horrible lumpy pillows. By the way you have to pay for wi-fi

10

Kenneth

15 Sept 2025

·

Stayed 1 night

Ultra Convenient Location, connected to high end mall, great restaurant Yard House + Starbucks, Fast Elevators, Great Views, nicely appointed room. No Wifi included, but used cell phone to hotspot..problem solved!

2

Carrie

2 Sept 2025

·

Stayed 2 nights

They charged valet parking for 2 nights even though I only had it valeted for one night. They checked us in after 4pm though we arrived at 2:30 and they were supposed to expedite our room.

10

Barbara

17 Aug 2025

·

Stayed 1 night

Great location! Concierge desk really helpful for getting tickets to View and other providing information. Starbucks on premises was great. It took us a while to figure out elevators, but once we did we appreciated how efficient the system was.

10

Noor

7 Aug 2025

·

Stayed 2 nights

We had a great stay at this hotel. The room was extremely spacious and spotlessly clean, which made it incredibly comfortable for us. Being directly attached to a shopping centre was a huge bonus—everything we needed was just steps away, which made our stay super convenient. The atmosphere was quiet and relaxing, and the hotel had all the essentials we were looking for. The gym was well-equipped and a pleasant surprise, though the pool did get quite crowded during our visit. Overall, a very comfortable and convenient place to stay—we’d definitely consider coming back.

8

Marta

22 Jul 2025

·

Stayed 3 nights

The room was good. The bed was a bit squeaky. Every time I turned I could hear it. Front desk was great gave me a credit since I didn’t use the daily hotel credit. The gym had a variety of machines and equipment. The only issue was the pool got closed the day we went. We got all dressed for the pool, but we were told we couldn’t go in. I specifically picked this hotel because it had a pool. We didn’t even use it. Other than that good hotel.

10

Christopher

19 Jul 2025

·

Stayed 3 nights

The setup was very good. The only problem was when a few of the elevators went down at the same time one of the days and it took awhile for a good amount of guests to get to their rooms

10

Ekta

8 Jun 2025

·

Stayed 1 night

Parking is an issue - instructions are not clear

10

Joselyn St.

24 Mar 2025

·

Stayed 1 night

No hot tub- pool was cold.

8

Michael

15 Jul 2024

·

Stayed 2 nights

5 star all-around for cleanliness, service, and location. The only problem the entire trip was the elevators. During peak times there is such a long wait. The hotel uses an algorithm to call the nearest elevator based on requests/availability. In the morning and evening when demand is high, the wait for an elevator can be up to ten minutes! We were on the 13th floor, so the stairs weren’t a realistic option.

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Cleanliness

Most reviews highlight very clean rooms and public areas with effective housekeeping. A smaller number mention missed service or issues like musty linens and isolated cleanliness lapses.

Related guest reviews

8

stephenie

3 Sept 2025

·

Stayed 12 nights

Lots of aloha with the staff. My only complaint was the maid service had to be called in twice as our room did not get cleaned. Lots of action and close to everything. I will definitely stay there again and recommend it to friends.

10

Kirstie

11 Aug 2025

·

Stayed 3 nights

Clean, comfortable, fantastic service as always.

10

Andrea

22 Jul 2025

·

Stayed 3 nights

Great stay except for very expensive valet parking- $75 Very clean. However, Sheets and pillows had a musty smell. Felt they we’re dried very well

10

Barbara

4 Jul 2025

·

Stayed 2 nights

Very clean. Never gave cleanliness a thought.

10

Meris

6 Apr 2025

·

Stayed 1 night

The Marriott was very clean and a great experience. Staff was kind and extremely supportive and helpful I would recommend this hotel to anyone who visits Boston.

8

Emily

5 Jan 2025

·

Stayed 2 nights

The property was nice and in a good spot. The room was good, comfortable bed and gpod amenities. There are small details in the room that need to be fixed, but nothing major. Just things like the corners of the bathroom, the lights are also on a timer which is annouing. They also dont give you many towels. Overall a bit pricey for what you get, but as to be expected in the area.

10

Elham

31 Dec 2024

·

Stayed 3 nights

Clean hotel and rooms Convenient location Friendly and helpful staff

4

Yau Sheung

2 Dec 2024

·

Stayed 4 nights

Personal belongings from previous occupier was found in room and full of dirt. Mattress is so deformed and difficult to sleep. Remember the destination fee and you will have to work your brain out to understand the fee before you can relax for your holiday.

10

Angela

22 Oct 2024

·

Stayed 3 nights

Great hotel, room was nice, clean, staff is super friendly, the restaurant is good and the area is just perfect to walk around.

6

Conor

27 Feb 2024

·

Stayed 1 night

I have stayed here before and have had a wonderful experience each and everytime however the is particular stay the bathroom did not appear to have been thoroughly cleaned (hair *not mine* on the walls / soap dish / shower floor was dirty) and then upon checkout the gentleman on front desk was not welcoming and seemed bothered by my checkout.

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Rooms

Rooms are modern with good city views, and many guests find them comfortable. Some report thin walls or elevator noise, mixed bed/pillow comfort, occasional low water pressure, and a few Wi-Fi limitations.

Related guest reviews

6

Eugenia

28 Oct 2025

·

Stayed 3 nights

Very uncomfortable beds and pillows. Wanted to checkout early and transfer to a different hotel but wasn’t allowed to I woke up with a migraine every morning due to the horrible lumpy pillows. By the way you have to pay for wi-fi

6

Anita

31 Jul 2025

·

Stayed 1 night

Nice bright room . However the water pressure in the shower was terrible. Very big hotel

6

Fern

9 Jul 2025

·

Stayed 3 nights

The beds were horrible. We requested an accessible room because we have knee issues and the bed was so low to the floor that it made getting up from the bed extremely difficult. Also the mattresses were very poor qualify with no support.

10

Judy

6 Jul 2025

·

Stayed 1 night

We had the best view of the fireworks display on St. Charles River. Our room was excellent!

10

Adrian

4 Jul 2025

·

Stayed 3 nights

Loved the Boston Marriott Copley. Great location, very modern and clean. Had a great stay

2

Nicole

26 Feb 2025

·

Stayed 1 night

Our room was next to or adjacent to the elevators. It was extremely load every time they went up and down. We did not get any sleep. terrible.

8

Ellen

6 Oct 2024

·

Stayed 3 nights

Everything was great, location, shopping, staff. The only thing I didn’t enjoy was the water pressure and the mattress was worn to a point of sinking in

10

Karen

17 Sept 2024

·

Stayed 2 nights

It was a great room with a great view! Beautifully town with a lot of activity within walking distance. I would stay here again.

8

Jessica

8 Sept 2024

·

Stayed 2 nights

The walls are very thin. You could hear what was happening in the next rooms quite a bit. Rooms were updated and very clean. Staff was nice and enjoyable. Great location and beautiful views.

4

May

27 Apr 2024

·

Stayed 2 nights

The hotel room was nice and clean. Surprise this hotel had such bad WiFi service and only 1 device can log onto it. I paid extra for a king size bed and got a queen instead. Not a big deal. What was annoying was the fact that security was banging on my door at 9am on a Sat morning asking to change the lock. We were literally checking out at 12pm. They couldn’t wait to fix? Had to do it at 9am on a Saturday morning? The receptions as well as the keycard said there’s a $25/day resort fee that can be apply to yardhouse restaurant or room service. Received my bill and it was not the case. Talk about switch and bait to generate more customers for yard house!

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Service

Service is frequently praised as friendly and helpful. Some guests experienced rude or understaffed front desk interactions, valet/billing issues, or rigid policies with third-party bookings.

Related guest reviews

10

janet

1 Nov 2025

·

Stayed 1 night

everything was as expected. I did appreciate, however, the recognition as a loyalty member and the welcome gift. The team at the front desk was particularly nice.

2

Carrie

2 Sept 2025

·

Stayed 2 nights

They charged valet parking for 2 nights even though I only had it valeted for one night. They checked us in after 4pm though we arrived at 2:30 and they were supposed to expedite our room.

8

Renee

9 Aug 2025

·

Stayed 2 nights

The room was comfortable, clean, and modern. The hotel was in a great location and we were able to walk everywhere or take the T. The only downside to the Marriot was the front desk staff. The women that checked us in was very rude and seemed annoyed to be doing her job.

4

Setsu

1 Jul 2025

·

Stayed 2 nights

Room was fine. Bed was very comfortable but front staff were very rude. The porter was not helpful. We had multiple suitcases and bags. Asked for a help. A porter came with no cart or anything to carry our stuff. My daughter wound up carrying the heavy duffel because he wasn’t able to handle. Too expensive to get that kind of service.

10

Daniel

11 May 2025

·

Stayed 1 night

The team here is always so welcoming and kind. They are engaging and supportive of making sure you are having a wonderful stay with them. Should out to the front desk team for supporting me. The lady who checked me in was efficient and made sure I was happy with my accommodations, while her peer was not afraid to get into conversation with me and make sure I had everything I needed for a great stay and a fun night out to celebrate my friend.

2

Business

21 Apr 2025

·

Stayed 4 nights

Had to leave one day earlier DO TO MEDICAL REASONS and no options were given. The attendant was extremely rude and without consideration since I HAD USED HOTELS.COM FOR BOOKING. THE EXTRA DAY WAS KEPT CHRGED.

8

Nicole

15 Oct 2024

·

Stayed 2 nights

This is a beautiful hotel in a great location. The restaurant was great as was room service. However the service at the concierge and front desk was substandard and resulted in some frustration and wasted time during my stay. We checked in at 9:30 on a weeknight. Nevertheless there was a 20 minute wait for check in due to the front desk being understaffed. Then, one of the keys didn’t work. I had to go back down and wait another 15-20 minutes to get the key fixed and then… it still didn’t work! Later, I had to ask the concierge a couple of questions and in each case they did not have a helpful answer.

4

Mark

6 Oct 2024

·

Stayed 1 night

Valet parker was rude. Told me he had no space even though I had a reservation. Told me to find public parking. I did and had to carry my luggage back to the hotel. The Destination fee is offensive. I paid $400 a night. Front desk was stoic, not helpful.

2

dr charles

13 Aug 2024

·

Stayed 3 nights

Location was excellent and we loved the property. However we paid expedia in full prior to our trip. I had also paid for valet parking. When I checked in I was was told that it was full and I'd have to park elsewhere. I was asked for a credit card for incidentals and I complied. The parking turned out okay because the valet told me that a spot had indeed been reserved for me. When I checked my credit card I found that I had been charged again for the stay. I went to the front desk and confirmed that I had been charged twice, however because the accounting office was closed for the weekend, nothing could be done until Monday. On Monday I was charged for the incidentals but it's Tuesday and I still haven't been credited with the overcharge.

4

Samuel

19 Jul 2024

·

Stayed 1 night

I had booked 3 rooms to celebrate my fiancé's birthday with friends. I had stayed here before for a conference and love the location, there is a ton to do nearby. I was extremely disappointed in the communication between Expedia and the hotel. I paid for the 3 rooms thru Expedia but the hotel charged my friends (only 1 of the rooms) when they arrived stating it wasn't paid for, despite their names being in the system tied to the room. Figuring it'd be resolved easily at a later time without interrupting our plans, the hotel was paid for by them at check-in. The process of correcting the misunderstanding was more painful than it needed to be and the hotel staff treated my friends as if they were running a scam despite being presented the e-mail receipts from Expedia. After a few weeks of discussion, my friends were able to be compensated but the hotel was adamant about only providing hotel credit rather than reimbursement for weeks. I had helped my friends thru the discussions to get reimbursed and would have recommended reporting the hotel charge as fraudulent in hindsight.

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Location

Consistently praised Back Bay location that is walkable to shopping, restaurants, Fenway, and public transit. Enclosed connections to nearby malls add convenience in bad weather.

Related guest reviews

10

elliott

24 Oct 2025

·

Stayed 1 night

Great staff, convenient location

10

Katherine

19 Oct 2025

·

Stayed 2 nights

Perfect location. We walked to Fenway as well as the North End.

10

Gregory

14 Aug 2025

·

Stayed 2 nights

Very convenient place to stay,shop,and eat. Easy walk to Fenway and to the common.

10

Parag

10 Aug 2025

·

Stayed 5 nights

This is a great location because it's connected to so many different shopping and dining options. It also feels extremely safe because they provide plenty of security in and around the dining areas and entryways.

10

Neb

2 Jul 2025

·

Stayed 2 nights

Great hotel with everything you need in the center of Boston

10

Mei

29 Jun 2025

·

Stayed 1 night

Great location, access to restaurants and shops, while walkable to many other locations

10

Janet

9 Jun 2025

·

Stayed 5 nights

Marriott was within walking distance to the green line and orange line. Would highly recommend this hotel.

10

Stephanie

19 Sept 2024

·

Stayed 5 nights

Great location in central area of Boston. Close to great shopping and dining. Felt very safe in the area. Very walkable to key locations such as Prudential building and even Fenway!

10

David

24 Jun 2024

·

Stayed 1 night

Excellent location Fast check in Attached to mall Walking distance to restaurants Well maintained property

8

Michael

25 May 2024

·

Stayed 3 nights

the location can’t be beat. it’s walkable to everything.

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AI-generated summary based on recent guest reviews

Dining

Yard House and Starbucks on site are convenient; many note good breakfasts and reliable food, with room service fulfilled by the restaurant. A few found the sports-bar vibe noisy, quality inconsistent, or disliked extra delivery fees/packaging.

Related guest reviews

10

Barbara

17 Aug 2025

·

Stayed 1 night

Great location! Concierge desk really helpful for getting tickets to View and other providing information. Starbucks on premises was great. It took us a while to figure out elevators, but once we did we appreciated how efficient the system was.

10

Leslie

5 Jun 2025

·

Stayed 5 nights

Very central to all of our Boston day trips and activities! Breakfast buffet at yard house was a favorite and reasonably priced!

10

Nicole

21 May 2025

·

Stayed 3 nights

Great overall experience! Loved the room service.

8

John

20 May 2025

·

Stayed 2 nights

Julia at the front desk was a wonderful person to start our interaction at the hotel with! Miguel was a great concierge as well. Overall our stay was wonderful with the exception of the lack of valet parking for the weekend. Our group had 3 rooms booked and by the time we had arrived to check in there wasn’t one valet spot for our group. The location is perfect and the Yardhouse restaurant and Starbucks being right there was definitely perfect for our group. Definitely would stay again.

10

Tania

17 Mar 2025

·

Stayed 2 nights

In room dining surprisingly affordable. Also no tip but a $7 Del fee. Better than door dash lol. Convenient spot.

6

Gayla

16 Oct 2024

·

Stayed 4 nights

Security in the elevator is non-existent. No hotel key is necessary to use the elevator. Only restaurant is a very noisy sports bars with many tvs. Room service food is more expensive than the same food in the restaurant AND it carries an undisclosed $7 fee. No robes, no slippers, no chocolates on the pillows. Two cookies and a package of nuts as a welcome for four nights? Duh. The beds are comfortable, the people very nice! The location was convenient. Will we stay here again? No way. Much too expensive for what we got.

6

Sophia

4 Sept 2024

·

Stayed 5 nights

The staff were very friendly and helpful and the rooms were clean and comfortable. There’s quite a wait for the lifts during busy times. The location is great but the subsidised Yardhouse restaurant food is disgusting, although the staff are friendly. We tried it twice thinking perhaps we were just unlucky the first time but I’d anything it was worse. What a shame.

10

carl

25 Aug 2024

·

Stayed 4 nights

Check in was a breeze, easy to access rooms and facilities. We loved the yard house restaurant for great meals and drinks. This location is perfect to access Boston either by foot or by T

10

Stephanie

12 Aug 2024

·

Stayed 5 nights

Enjoyed our 5 night stay at this hotel. Very clean, excellent location for walking to lots of tourist attractions and shopping. Front desk staff were very friendly and helpful. The in-hotel restaurant, Yard House, was very good, both in terms of service and food. Would definitely stay here again!

8

Christy

25 Apr 2024

·

Stayed 3 nights

This is a fine property but they don’t have in-room dining and you order from a restaurant on the property. This is fine and the food was fine (we only had breakfast in the room) but they send it up in such wasteful packaging. Everything comes in plastic containers and bags and it’s just so so wasteful.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $479	2 $1,095	3 $529	4 $531	5 $841	6 $1,093	7 $368
8 $344	9 $437	10 $433	11 $347	12 $357	13 $357	14 $419
15 $417	16 $919	17 $1,038	18 $1,838	19 $310	20 $313	21 $313
22 $192	23 $190	24 $191	25 $197	26 $197	27 $218	28 $222
29 $240	30 $397

Boston Marriott Copley Place

Prices for Boston Marriott Copley Place

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Suite, 1 Bedroom

Executive Suite, 1 King Bed with Sofa Bed

Club Room, 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed, Corner

Room, 2 Queen Beds, River View (Mobility Accessible, Roll-In Shower)

Room, 2 Queen Beds, River View

Room, 1 King Bed, River View

Family Suite, 1 Bedroom

Room, 2 Queen Beds, River View (Mobility Hearing Access, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Tub)

Room, 1 King Bed

Club Room, 1 King Bed (Mobility Accessible, Tub)

Club Room, 2 Queen Beds

Room, 1 King Bed (Hearing Accessible)

Guest reviews of Boston Marriott Copley Place

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Boston Marriott Copley Place

Considering this hotel for your Boston trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $492	26 $1,034	27 $1,456	28 $577	29 $428	30 $293	31 $294