Is parking available at the property?

Free self-parking is available on-site. Limited parking is also provided.

Does the hotel allow pets?

Pets are allowed at the property with a fee of USD 25 per accommodation, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 16:00 to 23:00, and check-out is at 11:00. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features does the hotel offer?

The property has limited wheelchair accessibility, including accessible parking and public areas.

What is the hotel's location in relation to key landmarks?

The hotel is located a 3-minute drive from Maine Mall and 10 minutes from Thompson's Point. It is 8.5 miles from Old Orchard Beach and 10.9 miles from Old Orchard Beach Pier.

What are the hotel's policies for guests staying with children?

Up to 10 children 14 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Candlewood Suites Portland Scarborough Hotel

Average nightly price at Candlewood Suites - Portland - Scarborough by IHG by month, last 12 months (USD)
Month	Average price
January	US$69
February	US$67
March	US$75
April	US$75
May	US$91
June	US$141
July	US$212
August	US$183
September	US$149
October	US$161
November	US$91
December	US$74

What guests think

At Candlewood Suites Portland - Scarborough by IHG, guests like the roomy suites with kitchens, comfortable beds, and the convenient location near the airport and highways, but also note an older property with maintenance issues and occasional noise.

Cleanliness feedback is mixed, with many clean rooms but recurring complaints about smoke or musty odors, worn furnishings, and several reports of roaches or mold. Amenities such as the lobby store, free laundry, and a small gym are appreciated, though some cite unlocked exterior doors, unkempt grounds, and power outages without a backup generator. There is no on-site breakfast or restaurant, but in-room kitchens support self-catering. Overall, expect convenient, budget-minded space with trade-offs in age and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests appreciate the lobby store, free laundry, and a small gym, but several note facility issues such as unlocked or finicky exterior doors and unkempt grounds. Multiple reviews mention power outages with no backup generator.

Related guest reviews

10

Mary

24 Jul 2025

·

Stayed 4 nights

Comfortable room, nice kitchen, decent options in the motel store and a grocery store was just down the street. The shower was great. One of the best motels I’ve stayed at in my travels.

8

Kathleen

8 Feb 2023

·

Stayed 1 night

All good except exterior door key things were either difficult or impossible to operate. Not sure if it was the cold or something else. Other customers , housekeeping, all had trouble.

8

Donna

10 Jul 2023

·

Stayed 1 night

Very clean inside...and convenient to Maine Mall area, I95 and I295. The outside area (lawn & landscaping) were in desperate need of mowing and weeding. Not sure what's going on there????

8

M CATHERINE

25 Mar 2024

·

Stayed 2 nights

The area was hit by a massive ice storm and we had no power from about 9:00 p.m. till we checked out the next morning. .. a backup generator would be appreciated next time

10

Melanie A.

8 Oct 2023

·

Stayed 1 night

Very nice place to stay with washer and dryer available which was very helpful and they let us stay an extra hour with no charge

8

Pho

15 Oct 2023

·

Stayed 1 night

No breakfast. The door to the building was not locked, anyone can have access into the building. That’s so unsafe.

10

Cyndy

11 Apr 2025

·

Stayed 1 night

Very clean, real nice room, excellent kitchen, wonderful gym area, the staff was excellent. 10/10 would stay again!

8

Jeff

22 Jun 2023

·

Stayed 1 night

the property was in a quiet location. Laundry was free to use. The workout area was nice. The staff was not friendly or helpful.

8

Jennifer

13 Jul 2025

·

Stayed 1 night

We enjoyed a clean and quiet room for our one night stay. There was a small store in the lobby where you could purchase snacks and breakfast food, as well as free coffee and tea.

4

Courtney

10 Jan 2024

·

Stayed 1 night

We came here to leave our house with no power. The hotel does not have generators so we are crossing our fingers that nothing happens. As I have a child and we are not interested in being with no hear.

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Cleanliness

Feedback is inconsistent: many rooms are described as clean, but recurring reports cite smoke or musty odors, visible mold or stains, and pest sightings (roaches). Housekeeping quality and upkeep appear uneven across rooms.

Related guest reviews

2

Michael

20 Dec 2022

·

Stayed 1 night

Roaches everywhere. First stepping into the bathroom there were 3 baby roaches climbing the walls and the sink. I inspected the rest of the room and roaches were climbing out of the wall outlets, on the kitchen counter, on the walls, and climbing out of the drain in the dishwasher. Disgusting. The staff at the front desk was nice about it and offered a different room however a roast infestation does not just affect one room so I said no thank you. Spent less than 2 hours in the room and could not sleep there so I went elsewhere.

2

Sean

4 Aug 2024

·

Stayed 1 night

Room smelled like it hadn’t been used in a long time. Mosquitoes everywhere, sheets smelled unclean

6

Caley

21 Apr 2024

·

Stayed 2 nights

Our room had a window in the kitchen that wouldn't close all the way, it kept letting bugs in. There was mold and an extreme amount of dust and cobwebs around the vent fan in the bathroom. The inner bathroom door wouldn't latches. There was smoke damage in the bedrooms. The other bedroom door wouldn't latch at all. There wasn't any extra bedding for the pull out couch and we had to go across the street to the office to get it ourselves.

4

Amanda Tuttle

27 Apr 2023

·

Stayed 3 nights

The space is great for the room it provides, but the room cleanliness was disgusting. The furniture is full of stains and very used (drawers in kitchen don’t shut, wear and tear on all furniture). The floors were very dirty and sticky. The dishes in the cabinets were not clean either. It’s honestly like nothing besides the beds have ever been room serviced. And even then there were hairs on the comforter at move in. Was very disappointed by the standard of cleaning here and will not stay here again because of this.

4

Amber

19 Jan 2023

·

Stayed 19,370 nights

This place has roaches

2

Birsah

1 Jul 2025

·

Stayed 2 nights

The entire room smelt like cigarettes

8

Rita

2 Oct 2025

·

Stayed 1 night

Nice 2 bedroom unit with a small kitchen, very clean.

4

Ashley

25 Aug 2024

·

Stayed 1 night

The room was kind of gross. There was mold in the bathroom and the air conditioner smelled like mold. The entire property was really run down. Not worth the over $250 that was paid.

2

Janice

9 Oct 2025

·

Stayed 1 night

The room had a terrible odor. Could not sleep, had to cover my nose to try to sleep. Only slept an hour because on smell. Didn’t even shower because room was so bad.

10

rebecca

26 Jul 2025

·

Stayed 2 nights

We had a two bedroom suite and it was absolutely perfect for our family. We had enough space but at the same point we had two private bedrooms. It was super clean. The staff was friendly. The beds were amazingly comfortable. Highly recommend.

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Rooms

Suites are spacious with useful kitchens and often comfortable beds, and some rooms feature recliners. Downsides include dated furnishings, appliance or fixture problems, and noise from the highway or other guests; stove operation can be finicky.

Related guest reviews

10

Katherine

23 Dec 2024

·

Stayed 1 night

The size of the suites are so big compared to just a motel room!

4

Stacie

7 Jun 2025

·

Stayed 1 night

Staff woke us up at 7am talking loud in the hallway. Highway noise outside of room.

8

PAUL

26 Apr 2025

·

Stayed 1 night

Difficult to sleep with all the interstate traffic noise! Room 311

2

Juliana

9 Oct 2023

·

The fridge and the AC made a terrible noise all night long. Horrible night. No sleep.

8

Dibya

3 Jul 2025

·

Stayed 2 nights

We stayed in a 2 BR suite. The rooms were perfect although the bathtub drain was clogged. Just to note that this hotel has induction stove top which supports utensils that are only provided by them.

8

Diana

5 Dec 2022

·

Stayed 3 nights

The set up was great! Two bedroom suite, the kitchen drawers did not stay closed, the paint on woodwork was peeling around doorways, one bedroom had a window that fully opened but there was no screen (this was the 3rd floor) and was a huge safety hazard... People were nice enough... Policy regarding towels is not guest friendly - room advertises for up to 6 people, but they will only give you towels for 4 people - was told had to bring towels down to exchange but were only allowed 4 towels for the room even though there were 5 of us. Made enough noise and got a 5th towel... Expected more, especially as we came in the off season, but it was pretty okay. We might stay again...

8

Johanna

8 Apr 2024

·

Stayed 3 nights

Mostly great. I love that this hotel has a small recliner in each room! Super clean, but some updates needed. The refrigerator in the room made a constant loud clunking noise due to a broken ice maker that wouldn’t turn off, and the bathroom faucet handle kept falling off. Climate control worked well, very comfortable bed and pillows, fast WiFi, functional kitchen area, friendly staff. I would return!

10

Kathleen

14 Aug 2025

·

Stayed 1 night

This property is convenient to the airport. The room is plenty big with a full size fridge and kitchen area. I appreciate the free parking.

10

Jeffrey

28 Jan 2025

·

Stayed 1 night

I like that they have 2 bedroom suites which are only slightly more expensive than smaller rooms. It's rare to find that in a Candlewood.

10

Mary

27 Sept 2025

·

Stayed 1 night

Spacious room, comfortable bed and friendly staff.

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Service

Many guests report friendly, helpful staff and quick resolution of issues. However, some experienced rude or unsympathetic interactions, billing or policy disputes, and inconsistent front desk availability.

Related guest reviews

6

Christopher

11 Jul 2025

·

Stayed 1 night

I was OVERCHARGED. The listing on Orbitz stated that there was a pet fee per accommodation. Since most hotels have a fee per pet, and I was traveling with two dogs, I selected this hotel over others. When I arrived late at night, I was informed that the the fee would be per pet, regardless of the listing. Neither the hotel nor Orbitz would honor the terms in the listing, and I had nowhere else to go. I will not be staying here again. The room was fine and generally clean.

10

Ruthanne

29 Dec 2022

·

Stayed 3 nights

Comfortable and close to where we wanted to go. We had two issues, the heat and the stovetop and the desk clerk was extremely helpful and resolved both problems quickly!

10

Dan

19 May 2025

·

Stayed 1 night

We asked for and recede early check-in and late check-out, which was a great help given our schedule for the weekend. Staff was very good.

8

Brad

5 Aug 2025

·

Stayed 2 nights

Char was very helpful when I needed an additional night.

6

Carol

8 Oct 2024

·

Stayed 1 night

Property was run-down and staff was not friendly.

2

Julia

8 Mar 2023

·

Stayed 1 night

Manager on duty was so beyond rude. No one was at the check in desk, had to wait 15 minutes to check in just for the manager to give me issues because they have had alot of expedia bookings that have caused issues on their property.

4

Essam

28 Apr 2025

·

Stayed 7 nights

We stayed for 6 weeks and had no cleaning services provided. We were long-term stayers and were asked to leave abruptly due to our disabled children being sick with the flu and crying and making a bit of noise around 12:00 am. We apologized and let them know this wouldnt be an issue again but they still told us we needed to go. I felt it was unfair due to our circumstances and that my toddler's were kicked out. Very in human and unkind and inhospitable.

10

Mary

27 Sept 2025

·

Stayed 1 night

Spacious room, comfortable bed and friendly staff.

10

Chelsey

31 Jan 2025

·

Stayed 1 night

Customer service was incredibly helpful!

10

Katharine

30 Jun 2024

·

Stayed 3 nights

The location of this hotel is very convenient to visit local attractions. The staff was very friendly at check in. The location of the room was great for staying with a dog and was convenient to go outside quickly. We had an incident requiring a new set of linens and the front staff was efficient and expedious in getting this to our room. They were very kind and sympathetic. The room was clean and stocked. I had stayed in another IHG property a few weeks prior and this location was much better, more friendly and accommodating. I would recommend it.

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Location

Convenient for the airport, highways, and shopping near the Maine Mall or Portland. Several reviews note traffic noise affecting certain rooms.

Related guest reviews

10

Gregory

1 Aug 2025

·

Stayed 1 night

Great location

10

Stephen

13 May 2025

·

Stayed 1 night

It's an easy drive to the airport.

8

DENISE

4 Oct 2023

·

Stayed 1 night

Too close to freeway. Need for new carpeting - however room was fine.

8

Michelle

5 Dec 2024

·

Stayed 1 night

location is great to portland. traffic from highway was loud but overall a really nice stay.

8

Robert

3 Mar 2024

·

Stayed 1 night

Property was clean, staff friendly and helpful, shopping near by. Area is noisy, room was noisy.

10

Therese

18 Oct 2023

·

Stayed 1 night

Great place to stay that's not far from the Portland Jetport. Highly recommend!

10

Shaun

22 Jul 2024

·

Stayed 1 night

Not far outside downtown Portland, a good alternative for those looking to spend roughly 1/2 the cost of the hotels right in the heart of the city.

8

Derek

10 Aug 2024

·

Stayed 2 nights

Great location. Easy access on and off highway and close to Costco Walmart etc for vacation supplies. Staff at desk was super friendly.

10

Kathleen

14 Aug 2025

·

Stayed 1 night

This property is convenient to the airport. The room is plenty big with a full size fridge and kitchen area. I appreciate the free parking.

8

Bruce

17 Sept 2025

·

Stayed 3 nights

Good location. Our Pets were comfortable and grounds are fine for them.

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Dining

There is no complimentary breakfast or on-site restaurant. Travelers rely on the lobby store for snacks and coffee or use the in-room kitchens to prepare meals.

Related guest reviews

10

BETH

6 Aug 2025

·

Stayed 1 night

no breakfast.. no pool

10

Mary

24 Jul 2025

·

Stayed 4 nights

Comfortable room, nice kitchen, decent options in the motel store and a grocery store was just down the street. The shower was great. One of the best motels I’ve stayed at in my travels.

10

Natalia

2 Oct 2023

·

Stayed 1 night

Unlike all hotels in a near by Portland, Candlewood is an affordable place to stay for a family. We stayed in a two bedroom suite. Plenty of space. Well equipped kitchen.

8

Milton

18 Mar 2024

·

Stayed 2 nights

It worked really well for us. We like having the kitchen alot. The room was clean except it had a strange odor when you first walked in. Free coffee was great. We will definitely considering staying there in the future.

10

Gina

6 May 2024

·

Stayed 2 nights

Great amenities for a weekend stay-love the stocked kitchen with plates, coffee, cooking stuff!!

10

Jon

30 Oct 2024

·

Stayed 1 night

Excellent in all respects, except for lack of complimentary breakfast.

8

Carol Ann

19 Dec 2022

·

Stayed 19,344 nights

The suite had a great kitchen with everything one would need to make breakfast lunch and dinner . The room was spacious .

8

Andrei

24 Jul 2023

·

Stayed 1 night

No dining or breakfast offered on premises.

10

Michael

8 Feb 2025

·

Stayed 1 night

The rooms are big and comfortable, everything is clean. They don't offer any kind of breakfast though. There's a Hannaford grocery store nearby and easy access to the Maine Turnpike.

8

Jennifer

13 Jul 2025

·

Stayed 1 night

We enjoyed a clean and quiet room for our one night stay. There was a small store in the lobby where you could purchase snacks and breakfast food, as well as free coffee and tea.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $87	2 $116	3 $99	4 $92	5 $92	6 $100	7 $111
8 $86	9 $102	10 $94	11 $94	12 $92	13 $96	14 $100
15 $80	16 $98	17 $94	18 $97	19 $92	20 $100	21 $103
22 $86	23 $85	24 $88	25 $89	26 $96	27 $76	28 $102
29 $90	30 $88

Su	Mo	Tu	We	Th	Fr	Sa
		1 $80	2 $85	3 $89	4 $99	5 $103
6 $86	7 $88	8 $85	9 $98	10 $95	11 $98	12 $99
13 $86	14 $99	15 $95	16 $95	17 $95	18 $99	19 $103
20 $86	21 $95	22 $99	23 $103	24 $99	25 $99	26 $98
27 $86	28 $99	29 $98	30 $98	31 $105

Candlewood Suites - Portland - Scarborough by IHG

Prices for Candlewood Suites - Portland - Scarborough by IHG

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 Queen Bed

Suite, 2 Bedrooms

Studio Suite, 1 Queen Bed, Accessible (Communications)

Studio Suite

Suite, 1 Bedroom

Guest reviews of Candlewood Suites - Portland - Scarborough by IHG

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites - Portland - Scarborough by IHG

Prices for upcoming dates