Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered?

A complimentary continental breakfast is served daily.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities, including limited access at the registration desk, parking, public areas, and rooms. There are also step-free entrances.

Where is the property located in relation to key landmarks?

The hotel is located in Kalamazoo's business district, within a 10-minute drive of Oasis Hot Tub Gardens and Air Zoo. It is approximately 6 miles from Western Michigan University and 6.5 miles from Kalamazoo College.

Does the property have a swimming pool?

Yes, there is an indoor pool available, which can be accessed from 6:00 AM to 11:00 PM.

Are children allowed at the property?

Yes, children are welcome at the property. There is no minimum age requirement for children to stay for free.

Fairfield Inn Kalamazoo West Hotel

Average nightly price at Fairfield Inn by Marriott Kalamazoo West by month, last 12 months (USD)
Month	Average price
January	US$98
February	US$106
March	US$108
April	US$116
May	US$122
June	US$124
July	US$119
August	US$135
September	US$126
October	US$121
November	US$115
December	US$98

What guests think

Across reviews of Fairfield Inn by Marriott Kalamazoo West, travelers frequently praise the friendly, helpful staff, generally clean rooms, and convenient highway access, while some guests report maintenance or housekeeping lapses along with occasional noise from traffic or hallways.

The complimentary breakfast earns mixed feedback, ranging from excellent and varied to mediocre or cold coffee and limited items. Facilities include an indoor pool and a small fitness room; some guests mention closures, dated equipment, and parking that can be tight or poorly maintained in winter. Rooms are typically comfortable but can feel older, with functional quirks like privacy curtains that don’t fully close or limited bathroom fixtures. Overall, expect a convenient stop with solid basics and occasional rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include an indoor pool and a small fitness room; guests generally appreciate them but note occasional closures, dated spaces, and some equipment needing repair. Parking is available but can be tight or poorly maintained during bad weather.

Related guest reviews

10

nancy lee

6 Aug 2025

·

Stayed 1 night

comfortable bed nice pool.

8

Carrie

23 Mar 2025

·

Stayed 2 nights

We were here for wrestling championship and it was nice, breakfast was great too. Kids enjoyed the pool just wished there was a hot tub.

10

John

8 Jul 2025

·

Stayed 2 nights

Room was really great and the bed was pretty comfortable. The pillows were also great. The fro t desk was extremely friendly and helpful. The workout room could use a couple of machines repaired, but it was reasonable for a hotel. Overall happy with our stay.

6

Anne

28 Apr 2024

·

Stayed 1 night

The room smelled like mildew or something funky; during my shower I realized the shampoo and conditioner containers hanging inside the shower were empty, had to get out, dripping and find some in my suitcase. No garbage container in bathroom area. The pool was very nice, warm and clean;

4

Andrea

25 Feb 2025

·

Stayed 3 nights

The bathroom had no countertops even though the pictures did. The elevator was down almost all of our stay. The parking lot was not plowed or salted. A member of my group slipped and fell (no injuries) in the parking lot. There were not enough parking spaces for all the guests. There was no fire escape plan on our room door. There was feces on our curtain.

8

Allison

23 Jun 2025

·

Stayed 6 nights

The pool and the gym really need a facelift, but we weren't there for that. TNT breakfast was just ok and was like every other hotel I've been to. The front desk host, Pam, was amazing. Very friendly and welcoming. Coffee and tea available throughout the day. Rooms were clean. shampoo, conditioner, and body wash already in the shower, but I still bought my own. I would definitely stay here again.

10

John

18 Aug 2025

·

Stayed 3 nights

The staff were great! The room and pool where great! Breakfast was reasonable. Hallway wallpaper needed some attention

10

Maura

25 Aug 2024

·

Stayed 1 night

The hotel was clean and comfortable. We didn't use any of the additional amenities, other than breakfast which did include warm offerings like scrambled eggs, but it is a nice bonus to have a pool and fitness room available. Check in was smooth and there was plenty of parking. The stand out for us was the friendliness of the staff, especially Pam who was there when we checked in late for our stay. She is wonderful and we plan on returning to this property largely based on the quality of her customer service and warmth of her personality.

8

David

17 Jul 2025

·

Stayed 1 night

parking lot was small, and a little overun with weeds. there was a leak of some kind in the hallway that they were attempting to clean up the whole time we were there.

4

April

7 Jun 2024

·

Stayed 1 night

Over priced, pool was down for "maintenance" though the many times we checked no one was working on it. The room smelled alot like bleach and the bedding made us itch. We did not sleep well and we were really bummed cause I paid extra and drove further for use of the pool with the kids to have it down and no one knew when it would be up. We left before the breakfast sleeping about 3 hours. Will not be back.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms and public areas very clean, but several report serious lapses such as dirty bathrooms, odors, stained or unvacuumed areas, and missed housekeeping. Cleanliness appears inconsistent between stays and rooms.

Related guest reviews

10

Guy

19 Jul 2024

·

Stayed 1 night

Excellent front desk staff. Very clean property and an excellent indoor pool.

10

David

27 Sept 2025

·

Stayed 1 night

Everything was clean and as advertised

10

Courtney

21 Dec 2025

·

Stayed 1 night

The rooms were clean and staff was great

6

Shannon

7 Oct 2024

·

Stayed 1 night

Room smelled like mold, and bathroom was dirty.

2

Karin

20 Apr 2024

·

Stayed 3 nights

We arrived at 4:30pm the room was on the 3rd floor, it was not clean, the bedding had been removed, there was a chair on one of the beds, dried ketchup on the entry floor. Told the staff the room was not ready, was given the only other room available, it was on the first floor. We were there for a convention and only had time to drop off our luggage and go setup. Got back late, when getting in bed, noticed toe nail clippings next to one of the beds. This showed the room had not been properly cleaned!!! Also, it was a bit chilly, tried to turn up the heat and it didn’t work. Will not stay here again nor would I recommend it. Very discussed!

4

Andrea

25 Feb 2025

·

Stayed 3 nights

The bathroom had no countertops even though the pictures did. The elevator was down almost all of our stay. The parking lot was not plowed or salted. A member of my group slipped and fell (no injuries) in the parking lot. There were not enough parking spaces for all the guests. There was no fire escape plan on our room door. There was feces on our curtain.

2

Nadia

6 Oct 2023

·

Stayed 1 night

The hotel was definitely a motel. The staff and lobby amazing, fools you. The rooms are very run down. For the price listed definitely not up to standards. The room was smelly, old and had trash everywhere. From crumbs, to q-tips and dust galore. I don’t think the room had been cleaned at all. Save your money this was not worth the price.

8

Janis

13 Sept 2025

·

Stayed 5 nights

Clean rooms and facility. Staff is quite helpful and we will be there again.

4

Ashley

3 Aug 2025

·

Stayed 2 nights

This hotel was really run down and gross. There was legit sludge in the shower and the sink. Weeds everywhere all over the property and my entire face has broken out from sleeping on the bed. Don’t walk barefoot- your feet will be black from the carpet in your room.

6

May

17 Jun 2025

·

Stayed 2 nights

The customer service upon arrival/checkin was awesome. The more matured lady was extremely nice and had amazing customer service. However, once we were in our room, I realized I needed to not only disinfect the room with lysol BUT also clean the shower head and thorougly wipe down the shower corners as they were dirty as well. The walls in the bathroom were discolored which indicated that these rooms were extremely old. The inside of the toilet was dirty. The bathroom floor needed to be swept as well. The plumbing had its challenges too, as we couldn't run the water to long while brushing our teeth because it backed up very quickly. My daughter slept on top of the cover because she felt like the bedding was not as clean. The lighting in the room was dark, the light shades were dirty, the window seal was dirty, the microwave was broke :-/. The bed provided a few comfortable nights of rest, so I'm thankful for that, however the overall experience just wasn't up to par at all. I was extremely disappointed.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, with some spacious layouts, but several feel dated and have functional quirks (privacy curtains that don’t fully close, missing tubs or sofas, weak AC, or nonworking outlets). Noise from highway or lobby doors affects certain rooms.

Related guest reviews

8

Susan

22 Aug 2023

·

Stayed 2 nights

The only thing that we did not like about the property, is that because the windows are not double insulated, there is considerable noise from the highway.

6

Karen S.

30 Jun 2024

·

Stayed 1 night

This is an average property. Main complaint is that the room only had a shower - no tub.

4

april

17 Jun 2025

·

Stayed 2 nights

We did a two-night stay with friends and kids for a sports camp. Upon check-in the area around the hotel is poorly maintained and overrun with grass and weeds. Pamela was VERY kind and check in was great. The rooms were very old and could use an upgrade, my room 309, the outlets on the wall under the thermostat did not work nor did the outlets on the nightstand, which was very inconvenient for charging my phone and electronics. The shower had poor drainage as well. The area by the microwave and fridge were very dusty. Overall the hotel could use an overhaul and the gentleman at the front desk when i asked about a late check out for my friend and I was not very accommodating and I know this hotel will never be at full capacity so to allow one extra hour for two rooms did not seem like a big ask.

4

David

19 Apr 2024

·

Stayed 1 night

AC did not work. Not all lights worked.

10

Julie

11 Sept 2023

·

Stayed 2 nights

Clean. Friendly staff. Spacious suite. Comfortable bed. Great stay!

8

Mikhail

19 Dec 2023

·

Stayed 1 night

bit noisy due to it is proximity to highway

8

Miguel

19 Jul 2023

·

Stayed 1 night

It exceeded my expectations my only complaint is that there was no sofa in the 2 queen bed room when it was listed online, otherwise everything was great.

6

tracy

24 Aug 2024

·

Stayed 2 nights

Clean, good breakfast selection. Poor location, no decaf in room and lobby coffee taken away at night, no bathtub, uncomfortable pillows and bed.

8

Nanette

3 Oct 2025

·

Stayed 2 nights

We stayed on the first floor. We found that with the curtains, the sheers closed completely, but the heavier ones did not. This made visibility from the outside to see occupants inside at night. We had to use a hanger with clips to close the heavier curtains so no one can see inside. Don’t know if this was a design error, but we were uncomfortable with having people in the parking lot able to see us inside during the evening.

8

Bethany

15 May 2023

·

Stayed 1 night

Room 212 is above the automatic front door, when it opens and closes all day and night the rumble is very loud in room 212. The door is thin and all noise from the hallway is audible through the door. The bathroom toilet seat is delaminating and should have been replaced, also, the bathroom sink drains very slowly. That being said, the breakfast buffet was fully stocked right until closing at 10, the room was incredibly clean, more so than any other hotel we've been in recently. The room smelled clean, with a pine aroma. The room was spacious, with both a fridge and microwave.The staff person at the front desk was friendly. We would stay here again, just not in that room.

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Service

Service is widely praised as warm and helpful at the front desk, with multiple shout‑outs to staff by name. However, a few guests report serious issues, including mishandled keys, reservation/refund disputes, and being assigned an occupied room.

Related guest reviews

2

William

3 Jun 2025

·

Stayed 2 nights

The food was horrible and staff was disrespectful.

8

Douglas

10 Apr 2025

·

Stayed 1 night

Pam was the BEST. Friendly, courteous and efficient. Give the girl a raise!

4

Kristopher

22 Dec 2025

·

Stayed 1 night

The person at the front desk at 8 am deactivated my keys and activated a new set for someone without checking identification this is scary and dangerous and im not sure if my belongings haven’t been touched

2

Hannah

30 Sept 2024

·

Stayed 2 nights

When I arrived, with my reservation from Hotels.com, they had me in the system, but with no dates attached, and refused to honor the reservation. The clerk was not empowered to do anything about it, and told me it was my fault for using hotels.com. The clerk was truly unhelpful. I walked away and booked another hotel for the same night.

2

Tara

11 Dec 2023

·

Stayed 1 night

Horrible visit. Checked in and was placed in a room that was already occupied. Yes we walked in on another guest. Went back down to the desk and representative apologized and “upgraded “ us to another room. Went to the room and it was infested with bed bugs. Left the room at 2am. Upon check out we were told we wouldn’t be charged and two days later we were charged for the room. Called numerous times to speak with a manager and/or general manager and a week later have still not been contacted.

10

Susan

13 Jul 2025

·

Stayed 3 nights

We needed a handicapped room which was lovely and especially appreciated the bench for the shower. Also, loved it that our room was right next to the pool. Pam, the receptionist who checked us in, was delightful. Only difficulty was finding the hotel!! We suggest a sign on the highway. Thanks! Bob and Sue

10

Keyon

10 Jul 2025

·

Stayed 2 nights

Front lady was great. Helped work out room reservations

10

Micheline

13 Oct 2024

·

Stayed 1 night

Pam at check in was so friendly, and very helpful!! She is a gem

10

azim

10 Oct 2024

·

Stayed 1 night

Very friendly staff. At check in; breakfast and checkout

2

Jeff

28 Mar 2025

·

Stayed 4 nights

Had an emergency come up and asked desk to checkout day early, they told me no problem they would refund me for the next day. I checked out before noon. I checked on refund and Expedia said they refused now. Called Expedia again and they said there is nothing they can do. What a bunch of garbage, was given permission by the manager, even called Expedia BEFORE I left everyone said no problem. Still have not gotten anything, spoke with manager once again said no problem have Expedia call us to take care of it. Once again Expedia contacts them and they said they would not. Either the Manager is Lying directly to me or Expedia is, they have both lost my business it seems and neither care.

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Location

Convenient for drivers with easy access to major highways and area destinations; restaurants are a short drive away. Some note highway noise and limited walkable dining, and a few had trouble finding the entrance/signage.

Related guest reviews

8

Susan

22 Aug 2023

·

Stayed 2 nights

The only thing that we did not like about the property, is that because the windows are not double insulated, there is considerable noise from the highway.

8

Douglas

2 Sept 2024

·

Stayed 2 nights

Easy access off the highway.

10

Ruth

14 Jun 2025

·

Stayed 3 nights

Good location! Easy access to two major expressways. Property is clean and breakfast is excellent.

10

Cynthia

23 Dec 2024

·

Stayed 1 night

Check in was great and the room clean. Disappointed that no dining service but several restaurants within 5 miles.

10

Mark

17 Aug 2023

·

Stayed 1 night

Nice location for getting around Kalamazoo and area. Nice rooms and great complimentary breakfast.

10

John

25 Nov 2023

·

Stayed 1 night

Quick and easy right off/on the highway

10

Susan

13 Jul 2025

·

Stayed 3 nights

We needed a handicapped room which was lovely and especially appreciated the bench for the shower. Also, loved it that our room was right next to the pool. Pam, the receptionist who checked us in, was delightful. Only difficulty was finding the hotel!! We suggest a sign on the highway. Thanks! Bob and Sue

10

Brandon

27 May 2025

·

Stayed 3 nights

The hotel was very clean, and the staff was amazing. It is also located right across the road from where I needed to be for the 3 days.

6

tracy

24 Aug 2024

·

Stayed 2 nights

Clean, good breakfast selection. Poor location, no decaf in room and lobby coffee taken away at night, no bathtub, uncomfortable pillows and bed.

10

Jacqueline

8 Jul 2025

·

Stayed 2 nights

The staff were very friendly. The property was clean and quiet. Nice place. Close to many restaurants.

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AI-generated summary based on recent guest reviews

Dining

Most guests appreciate the complimentary breakfast with hot and cold options, but quality varies. Several mention items being mediocre or cold, inconsistent coffee service, or limited selection later in the morning.

Related guest reviews

10

Marlene

7 Sept 2025

·

Stayed 1 night

Property is nice and staff was very friendly. No restaurant within walking distance. Breakfast was just ok. Eggs and sausage were not good. Everything else okay

8

Jane

15 Mar 2025

·

Stayed 1 night

We stayed one night on our way back home. The property was nicely appointed and convenient to highway. The breakfast did not look appetizing so we eat elsewhere. Free bottled water was nice.

10

Mariantonietta

3 May 2025

·

Stayed 1 night

We only stayed a night but it was a great stay. Front desk staff very friendly and breakfast was great. Quiet and clean room!

8

Robert

4 Jan 2023

·

Stayed 1 night

Almost everything was great.The turkey sausage patties at breakfast were like slices of a hockey puck,the coffee was barely warm, and the pool water was a smidge too cold.But there were enough other selections for breakfast it didn\'t really matter.The pool heater was on the next morning and much warmer.But it sucks when the coffee is cold and all the cups distinctly say "Do Not Microwave"Everything else was top notch.Overall,very happy with our stay.

8

Vicki

4 Jul 2023

·

Stayed 1 night

Clean and comfortable. Breakfast had no good qualities to report.

6

tracy

24 Aug 2024

·

Stayed 2 nights

Clean, good breakfast selection. Poor location, no decaf in room and lobby coffee taken away at night, no bathtub, uncomfortable pillows and bed.

10

Timothy

17 Mar 2025

·

Stayed 1 night

Extremely good service, VERY clean. Very helpful front desk person. Great price and delicious breakfast! Will definitely stay again.

8

Allison

23 Jun 2025

·

Stayed 6 nights

The pool and the gym really need a facelift, but we weren't there for that. TNT breakfast was just ok and was like every other hotel I've been to. The front desk host, Pam, was amazing. Very friendly and welcoming. Coffee and tea available throughout the day. Rooms were clean. shampoo, conditioner, and body wash already in the shower, but I still bought my own. I would definitely stay here again.

10

Cheri

22 Apr 2025

·

Stayed 1 night

Clean room, excellent breakfast and friendly staff made this a great stay.

10

Maura

25 Aug 2024

·

Stayed 1 night

The hotel was clean and comfortable. We didn't use any of the additional amenities, other than breakfast which did include warm offerings like scrambled eggs, but it is a nice bonus to have a pool and fitness room available. Check in was smooth and there was plenty of parking. The stand out for us was the friendliness of the staff, especially Pam who was there when we checked in late for our stay. She is wonderful and we plan on returning to this property largely based on the quality of her customer service and warmth of her personality.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $117	2 $137	3 $137	4 $134	5 $124	6 $134	7 $133
8 $114	9 $134	10 $133	11 $134	12 $124	13 $129	14 $127
15 $114	16 $134	17 $134	18 $134	19 $124	20 $159	21 $149
22 $114	23 $134	24 $134	25 $134	26 $124	27 $135	28 $137
29 $114	30 $134

Su	Mo	Tu	We	Th	Fr	Sa
		1 $134	2 $134	3 $129	4 $131	5 $131
6 $118	7 $134	8 $139	9 $139	10 $124	11 $125	12 $127
13 $114	14 $134	15 $144	16 $134	17 $124	18 $127	19 $133
20 $114	21 $134	22 $134	23 $134	24 $124	25 $127	26 $125
27 $114	28 $135	29 $134	30 $134	31 $125

Fairfield Inn by Marriott Kalamazoo West

Prices for Fairfield Inn by Marriott Kalamazoo West

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)

Room, 1 King Bed

Studio, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 2 Queen Beds, Hearing Accessible, Balcony

Room, 1 Queen Bed

Guest reviews of Fairfield Inn by Marriott Kalamazoo West

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Fairfield Inn by Marriott Kalamazoo West

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