Name: Park Place Hotel & Conference Center
Address: 300 East State Street, Downtown Traverse City, Traverse City, Michigan, United States of America, Traverse City, Grand Traverse County, US
Price range: US$123–US$520 per night
Rating: 7.98

What guests think

Across reviews of Park Place Hotel & Conference Center, travelers praise the walkable downtown location and friendly staff, while noting an older property with small bathrooms, dated decor, and variable maintenance that can affect comfort and convenience.

Many guests enjoy the rooftop bar views, pool area, and easy on-site parking. Cleanliness and housekeeping feedback is mixed, ranging from very clean rooms to issues like dirty elevators, stained carpets, or missed service. Dining options include an on-site restaurant and lounge, but hours and quality can be inconsistent. Expect a central, historic stay with convenient access and some trade-offs in polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop bar with bay views, on-site restaurant, a large indoor pool/hot tub, and easy on-site parking are frequent highlights. However, repeated reports note closures or outages (pool/hot tub or bar), limited hours, and broken amenities like ice machines or room service.

Related guest reviews

10

Brenda

4 May 2025

·

Stayed 7 nights

It was in a very convenient location.. Bring your swimsuits. They have a heated pool on first floor that has 3 different sections.

10

Jennifer

12 Jan 2026

·

Stayed 3 nights

Bryan and Cody at the rooftop bar were amazing. Cody at Minervas was also great! Front desk staff are super friendly and helpful.

10

Tara

27 Aug 2025

·

Stayed 1 night

Front desk staff was excellent. Very welcoming and helpful. The room was beautiful and perfect for what we needed and we cannot say enough about how nice the pool area is. Especially as there is an area for children.

6

Bryan

17 Aug 2025

·

Stayed 1 night

Top of the Park bar was closed to no staff. Bummer

8

Lee

21 Jul 2025

·

Stayed 2 nights

The view from the rooftop was lovely, but we could not stay as we had our minor daughter with us. The hotel is well situated to dining, shopping and the beach. We loved that it was a very walkable neighbourhood. Our reservation was lost at check in, which was a little annoying as we had been driving all day and were a little exhausted, but it finally got straightened out. Also, most of the ice machines were broken, so it was quite the hunt to find the only working one by trial and error, since the information we were given from the front desk was not correct.

8

michael

19 Jun 2025

·

Stayed 5 nights

The property is well located but has no room service. Ice machines are not readily available on all floors. The television service needs to be upgraded. The pool and hot tub were not inviting.

10

Marshall

22 May 2023

·

Stayed 1 night

The pool was AMAZING!!!!

2

Eric

19 Aug 2025

·

Stayed 3 nights

Not a very well taken care of property. Hot tub and kids water play area not working. The whole reason we booked this hotel was our kids were excited to use the pool facility. Water was very cold and most of the pool stuff didn’t work. Someone broke the estop button. Talked to front desk and they said “maintenance ordered a part and they are waiting for it”. That was day 1, we were here for 3 days and no one fixed it the whole time. Hotels location is the only thing it has going for it. Lots of other stuff broken or very old around hotel. I regret choosing this hotel.

10

diane

28 Jul 2024

·

Stayed 2 nights

Excellent location and great property. Quick check in and nice amenities. The top floor bar has stunning water views. The pool and hot tub area looked newer and was expansive in size. The fitness center had well-working cardio machines and free weights, was clean with windows. The gift shop was unexpectedly different with antiques and other collectibles that were well-priced. We would stay here again. Very dog friendly too!

10

deborah l.

2 Jan 2026

·

Stayed 2 nights

Convenient parking fabulous roof top bar delicious restaurant onsite comfy big room with fabulous views central to town for walking g to bars restaurants and shops

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Cleanliness

Feedback is mixed: many found rooms clean, but others described dirty elevators and windows, stained carpets or linens, hair left in rooms, and inconsistent housekeeping.

Related guest reviews

10

Colleen

12 Jan 2026

·

Stayed 1 night

Restaurant on site was really good. Staff was friendly and room was clean with a nice view.

4

Michael

14 Jul 2024

·

Stayed 3 nights

Positives: Location within Traverse City, and Guy at the front desk who did his best for us. Negatives: We checked in to room 220 in the west wing. The toilet was dirty and the room smelled really bad. The smell was probably due to old carpet and/or HVAC system. It was unbearable after one night (in addition to the bathroom not being cleaned before it our stay) so Guy set us up in room 605 in the tower. It looked like a nice room and had a beautiful view of the bay, but very quickly we saw clumps of hair on the bathroom wall and several strands of hair on the pillowcases and between the sheets. We notified the manager who appeared to understand the seriousness of our complaint and offered to ‘deep clean’ the room himself. When we got back from dinner our ‘deep cleaning’ resulted in the bed being made, but the hair was still between the sheets. Our next attempt to remedy this was to specify that the sheets must be changed which they finally did for us. Overall, this hotel has a great history and is in a great location, but that’s all. It is absolutely falling apart and not being cleaned or maintained like a hotel should be, especially a hotel that is over $400 a night. We had stained ceiling tiles in our bathroom, cobwebs in the bathroom, the mini fridge froze all of our food and drinks, fixtures have rust on them, I could go on and on… even the sign out front was faded and nasty. This hotel has serious management and cleaning issues. I will not be staying here again.

2

Elizabeth

20 Aug 2025

·

Stayed 2 nights

The hotel was filthy. From the foyer and newly replaced elevator flooring to the molded fruit in our room ice bucket, and management used the age of the building as an excuse. The location of the hotel, rooftop bar and the front desk staff were the only positives to say.

8

Alexandra

14 Dec 2025

·

Stayed 2 nights

The room was comfortable and clean. The staff were friendly and welcoming.

8

Hannah

14 Dec 2025

·

Stayed 1 night

Room was clean! Staff was nice. The pool and hot tub was a great time! I live in this city and had a little staycation there, would do it again!

4

Dan

20 Oct 2025

·

Stayed 2 nights

Our last day there, we went down at 10:20 for breakfast. They said it was a 1/2 hour wait, and it would be lunch menu by then. We went up to our room, packed, and came back down to wait for lunch. At 11:00am I got a call that we needed to leave. So, we obliged and did not stay for lunch. Totally unsatisfactory experience. Two other things. We stayed there last year around the same time. The elevator was then, and is still now filthy, floor walls and door. Everyone uses this every day, why is that? The windows in our room were also filthy. I think that, for the rates you charge, we should not be looking at "filthy" in our stay there. Why have these things not been cleaned? We won't be staying there again.

4

Dijana

7 Jul 2024

·

Stayed 2 nights

The room was dirty. The windows were almost impossible to see through. Had a view of lake couldn’t see it from dust and dirt and spider webs. Walls had stains. Pillows had stains. Bathroom had mold, dirt, stains, hair from previous visitors. Towels are so old they are not white anymore. It’s a motel with hotel prices.

10

Stacey

4 Aug 2025

·

Stayed 2 nights

Love that the Hotel is very clean - safe and right downtown. Was super convenient. 5/5

6

Ann E.

3 Aug 2025

·

Stayed 2 nights

The room was dirty and stains on the carpet…said updated looked run down.

6

Summer

10 Sept 2023

·

Stayed 2 nights

Dirty linens left in the floor hallways for 2 days. They were outside the doors when we checked in and weren’t ever cleaned up. Trashy and Gross.

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Rooms

Rooms vary; some offer city or bay views and comfortable beds, but many are dated with very small bathrooms and maintenance issues like low showerheads, aging fixtures, or HVAC problems.

Related guest reviews

2

Rachael

20 Oct 2025

·

Stayed 1 night

This hotel was so poorly out of date for the price. Peeling wallpaper, bathrooms were so small the toilet paper was touching the seat, ironing board cover hadn't been replaced and was in shreds, desk chair worn out. I have stayed at Motel 8s that were better than this. I was super disappointed and would never recommend unless it was around $100 a night. This is a historic property but still could be updated.

6

Jeff

27 Jul 2025

·

Stayed 1 night

The beds were not the most comfortable. Room was dated.

4

Jim

20 May 2024

·

Stayed 1 night

At $450 per night, I decided to splurge because of other limited availability close to the downtown. I can't dismiss the great location. And frankly thought i would feel a bit pampered.Fortunately, this expensive room was for only one night. The room was incredibly tiny, and the bathroom was one of the smallest I've seen. Barely large enough for one person, needing to close the door to sit on the toilet with a flush valve that needed 2 or more flushes to work. Toilet paper access requires body contortion, and the shower diverter is broken so water control must be done outside before stepping in. It has a safe, but requires payment to use. If the room rate was around $80 to $100, i would have expected those conditions.

8

Chaz

1 Sept 2025

·

Stayed 1 night

Location is perfect with parking on site. Showers are a bit outdated and if you’re even 6 feet tall you have to crouch down because it’s very low. Everything else was great, will definitely be back

6

Fred

26 Jun 2025

·

Stayed 3 nights

The pics and the choice of rooms is deceiving. We registered for a king bed room with a view but we were given an extremely small room with one small chair and no place to sit. For the price we should have received at least a room with some options to sit in the room. The HVAC was complicated and hard to figure out. First night it was freezing cold and the next day the air conditioner complete stopped. We ended up getting placed in a new room that was again small and not in the tower and with no view. Staff were really friendly but the hotel overall seemed in need of a remodel. The bathrooms were extremely small in our rooms and the overall place looked outdated feeling. The bar and restaurant were way overpriced for the food and drinks. $40 for a small portioned breakfast meal that would have been better seen at a Dennys. If this place is going to command a huge price for a room and food they need to up their game. Definitely advise people to look to other places or at least know what you are getting into before booking here. It’s not a luxury or near luxury experience.

2

Tina

13 Jul 2025

·

Stayed 1 night

Only stayed there one night to see Traverse City, but would not return! Very, very small, dark, damp rooms.

8

Marie

7 Sept 2025

·

Stayed 1 night

Rooms very outdated. Much in need of redecorating.

10

Moira

28 Oct 2024

·

Stayed 1 night

Our room was ready at check in an hour earlier than expected. We had a king bed in the tower and a corner room with amazing views on 2 walls. We had a drink at the tower bar for sunset and it was beautiful! The coffee in our room was very good and appreciated.

10

Jane

21 Nov 2025

·

Stayed 1 night

Nice people and big corner room with view of sunset, lake and city.

8

John

31 Mar 2023

·

Stayed 6 nights

Fantastic location in the heart of Traverse City. So many great restaurants and shops in walking distance. Only negative we experienced was that our bathroom was in serious need of a renovation (old tub with chipping paint and tired looking hardware was among the worst). All in all it was a nice stay.

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Service

Staff are often friendly and helpful, with some standout front-desk support; however, guests also cite slow or understaffed check-in, limited follow-through on problems, and housekeeping lapses.

Related guest reviews

10

Jennifer

12 Jan 2026

·

Stayed 3 nights

Bryan and Cody at the rooftop bar were amazing. Cody at Minervas was also great! Front desk staff are super friendly and helpful.

8

Kevin

12 Oct 2025

·

Stayed 2 nights

Hotel Staff and check in was outstanding and friendly.

2

Ardit

2 Sept 2025

·

Stayed 1 night

We paid 386 per night expecting great stay but far from it. Outside looks brick and solid but is deceiving. The inside looks so outdated from the 70s to borderline roadhouse motel quality. We arrived in the evening. The AC didn’t work properly was stuck on 62 turning to heat got up to 69, called the front desk multiple times no body answered and no one was at the front desk. The window also would not lock and was a safety issue.

10

Chelsey

12 Dec 2022

·

Stayed 1 night

We had the best time staying here. We were excited to celebrate our anniversary and knew Park Place is where we wanted to stay so we could be somewhere close to the downtown area and could walk around and not have to worry about driving or parking. The location is perfect for wanting to explore. We were looking forward to getting to see the town and enjoy shopping and dinning, but what we didn't expect was the top level customer service. Guy welcomed us when we walked in (we were 2 hours early for check in) and made us feel valued and cared for. He was so kind and friendly and made us feel special. He was super accommodating and pleasant to talk to. When we got to our room it was cozy and clean, and the view was spectacular. Although we didn't spend much time in the room, the convenience and security of having a comfortable place to return to was a great feeling. The staff, from the front desk to the servers in the restaurant, were top level. We had a wonderful weekend and look forward to staying here again.

6

Ada

1 Sept 2025

·

Stayed 2 nights

Disappointed by Security Oversight Despite Great Location We recently stayed at the Park Place Hotel in Traverse City. While the hotel itself feels a bit dated, it was clean and the room—though small—was fine for simply resting after a day of exploring. Unfortunately, our experience took a concerning turn. After a full day trip to Mackinac Island, we returned to our room on the second night to find the door wide open, held ajar by the security latch. It appeared that housekeeping had started cleaning but never finished—and most worryingly, they left the room unsecured with all our personal belongings inside. Anyone could have walked in. We immediately notified the front desk, but all they did was take note of the issue. Upon checkout the next day, we received a simple “sorry,” but no real apology or effort to make things right. We booked through Expedia and paid a bit less than the standard rate, but it was still far from cheap. We chose this hotel for its reputation and central location, expecting a secure and professional experience. Sadly, we left feeling that guest safety wasn’t a priority here. We won’t be returning, and I wouldn’t recommend it to others who value peace of mind while traveling.

8

Elizabeth

7 Oct 2025

·

Stayed 1 night

While an older hotel, my room was very nice and had great amenities. The location was awesome with easy parking and I could walk everywhere Downtown. would definitely stay here again. The front desk staff were incredibly helpful.

2

vivienne

4 Jul 2023

·

Stayed 1 night

Very unfriendly staff Late check in...room not ready

4

Kelly

30 Jun 2025

·

Stayed 3 nights

Check in was terrible, front desk person didn't acknowledge me for almost 5 minutes and I was the only one standing there (she was busy on a computer). Housekeeping came but only delivered fresh towels, they did not pick up the room or make the bed. Internet access was spotty at best... slow and non responsive for all three days of our visit. We were also given a room that was not what I had requested when booking.

4

Patricia

24 Jul 2023

·

Stayed 1 night

We have stayed at Park Place Hotel in Traverse City previously because of it’s location and walkability in downtown. We had a great experience in the past and expected the same experience this trip. We previously ate breakfast at the hotel restaurant and also visited the hotel bar at the end of our day and both were wonderful, however, this visit we arrived in Traverse City in the morning. We did park at the hotel and walked to a restaurant and had lunch (convenience). We spent more time going to the stores and walking the area. We wanted to freshen up so we could continue with our plans, which we had to postpone until we got into our room! Check in time is 4:00 pm BUT when we returned to check in our room was NOT ready!! We paid over $440 for this room. I asked WHY? She stated that they are short staffed and didn’t know when it would be ready! I asked her to call me when ready. NO CALL yet at 5:00 pm!! I called again and had to leave voice mail! In spite of not being able to freshen up, we visited a couple breweries and at 6:30 I called AGAIN and spoke to a male and he, at that time asked housekeeping and they said “5 more minutes”! Unbelievable! We had to abandoned some of our plans due to time, and returned, AGAIN, to check in. We got into our room and headed out to get dinner!! By the time we got back, we were all exhausted! In morningwe checked out and asked for credit on our bill due to all of the above and was denied. Nonsincere apology! We will NOT stay here again

10

Jeffrey

6 Feb 2023

·

Stayed 2 nights

The Park Place was a great place to stay! They were considerably understaffed at check in. Check in was at 4 pm, we arrived at 5pm and couldn't get into our room until 7pm. They were apologetic and comped us drinks at the bar until we could get into our room.

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Location

Excellent downtown spot within easy walking distance of Front Street, restaurants, shops, and the waterfront.

Related guest reviews

10

Christine

29 Aug 2025

·

Stayed 1 night

Location is very convenient to dining, shopping.

10

Kristen

20 Aug 2025

·

Stayed 1 night

It was right downtown and close to restaurants and shopping.

8

ryan

5 Sept 2024

·

Stayed 1 night

Great location

8

Betty

26 Sept 2025

·

Stayed 2 nights

All in all we enjoyed our stay here. Excellent location with ample parking. Walking to Front street easily.

10

Edward

22 Nov 2024

·

Stayed 1 night

Fantastic location

8

James J

29 Apr 2023

·

Stayed 1 night

Very convenient location downtown

10

Tammie

6 Jan 2026

·

Stayed 2 nights

Great location, charming & clean. The staff was friendly and accommodating.

10

Brian

10 Oct 2025

·

Stayed 1 night

Wonderful property right in Traverse City. Close to shopping a dining.

10

DALE

23 Feb 2025

·

Stayed 3 nights

Excellent downtown location

10

Karen

12 Aug 2023

·

Stayed 2 nights

The location makes this worth it. We parked and walked everywhere we needed or wanted to go.

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Dining

Guests like the on-site restaurant and rooftop lounge with views, and breakfast can be good; yet hours and availability vary, service can be slow or understaffed, and food or drink quality and value are inconsistent.

Related guest reviews

10

Colleen

12 Jan 2026

·

Stayed 1 night

Restaurant on site was really good. Staff was friendly and room was clean with a nice view.

10

Laura

3 Sept 2025

·

Stayed 1 night

Location was excellent. Breakfast at Minerva’s was wonderful!

8

Elizabeth

17 Jun 2025

·

Stayed 1 night

Beacon Lounge offers unparalleled views

6

Lori

7 Apr 2024

·

Stayed 2 nights

We knew the hotel was older. We selected it to be close to shopping and restaurants and to provide food onsite. We stayed Easter Sunday and there was no food service! Very disappointing. Luckily we found a great breakfast spot, the Omelette Shop and Firefly for dinner. The staff were very friendly but did not have any suggestions prepared for guests who needed to eat in the area.

6

Sarah

29 Jul 2025

·

Stayed 1 night

Overall it was an ok hotel, overpriced. The internet wasn’t good at all and I ended up not using it. The breakfast experience was mediocre - understaffed so it took a while, watery coffee

8

Bruce

28 May 2024

·

Stayed 1 night

loved the rooftop bar and entertainment.

4

Dan

20 Oct 2025

·

Stayed 2 nights

Our last day there, we went down at 10:20 for breakfast. They said it was a 1/2 hour wait, and it would be lunch menu by then. We went up to our room, packed, and came back down to wait for lunch. At 11:00am I got a call that we needed to leave. So, we obliged and did not stay for lunch. Totally unsatisfactory experience. Two other things. We stayed there last year around the same time. The elevator was then, and is still now filthy, floor walls and door. Everyone uses this every day, why is that? The windows in our room were also filthy. I think that, for the rates you charge, we should not be looking at "filthy" in our stay there. Why have these things not been cleaned? We won't be staying there again.

6

Fred

26 Jun 2025

·

Stayed 3 nights

The pics and the choice of rooms is deceiving. We registered for a king bed room with a view but we were given an extremely small room with one small chair and no place to sit. For the price we should have received at least a room with some options to sit in the room. The HVAC was complicated and hard to figure out. First night it was freezing cold and the next day the air conditioner complete stopped. We ended up getting placed in a new room that was again small and not in the tower and with no view. Staff were really friendly but the hotel overall seemed in need of a remodel. The bathrooms were extremely small in our rooms and the overall place looked outdated feeling. The bar and restaurant were way overpriced for the food and drinks. $40 for a small portioned breakfast meal that would have been better seen at a Dennys. If this place is going to command a huge price for a room and food they need to up their game. Definitely advise people to look to other places or at least know what you are getting into before booking here. It’s not a luxury or near luxury experience.

6

Anna-Rae

19 Jul 2023

·

Stayed 2 nights

Room service was advertised and it was not available. Instead the hotel put out a paltry “continental” breakfast. Walls and doors dirty. Wouldn’t stay here again.

6

Tamara

28 Jul 2023

·

Stayed 3 nights

Great Location.. bar and restaurant rarely open during our 4 day stay.. Very limited housekeeping staff..

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Month	Average price
January	US$96
February	US$103
March	US$100
April	US$119
May	US$160
June	US$210
July	US$299
August	US$280
September	US$227
October	US$214
November	US$117
December	US$108

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $371
20 $183	21 $202	22 $205	23 $276	24 $252	25 $334	26 $334
27 $148	28 $174	29 $169	30 $169

Su	Mo	Tu	We	Th	Fr	Sa
				1 $189	2 $225	3 $292
4 $133	5 $129	6 $211	7 $520	8 $300	9 $318	10 $354
11 $182	12 $182	13 $513	14 $520	15 $270	16 $248	17 $238
18 $132	19 $149	20 $151	21 $153	22 $185	23 $227	24 $248
25 $123	26 $126	27 $125	28 $150	29 $152	30 $177	31 $174

Park Place Hotel & Conference Center

Prices for Park Place Hotel & Conference Center

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, City View

Standard Room, 1 King Bed, City View

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed

Guest reviews of Park Place Hotel & Conference Center

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Park Place Hotel & Conference Center

Prices for upcoming dates