Name: Sheraton Milwaukee Brookfield
Address: 375 South Moorland Road, Brookfield, Wisconsin, United States of America, Brookfield, Wisconsin, US
Price range: US$76–US$316 per night
Rating: 7.92

What guests think

At Sheraton Milwaukee Brookfield, guests frequently praise clean, comfortable rooms, convenient highway access, and proximity to restaurants and a mall, but feedback also notes service inconsistencies, small or dated bathrooms, and facilities like elevators, pools, and ice machines needing maintenance.

Many guests find staff friendly and helpful, though others report slow responses, overbooking issues, long lines at check‑in, and confusion around breakfast vouchers or club-level benefits. Location is a consistent strong point, but some mention dark parking areas and noise from nearby roads. Expect straightforward, comfortable lodging with variable service and aging facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor and outdoor pools are appreciated, but maintenance is inconsistent (cloudy water, not heated as advertised). Recurring issues include out-of-service elevators, broken ice machines, some nonworking exterior doors, a sparsely equipped gym, infrequent shuttle service, and dark parking-lot lighting.

Related guest reviews

10

Rhonda

5 Sept 2025

·

Stayed 1 night

The pool and surrounding area were very clean and comfortable. Nice water temperature.

10

Tracy

1 Sept 2025

·

Stayed 1 night

Front desk needs to be more proactive getting flight information for shuttle scheduling

6

Jessica

19 May 2024

·

Stayed 2 nights

The check in was a decent experience but after that it went downhill. One of two elevators wasn’t working then both quit working. My husband has a broken foot so being on the 4th floor was inconvenient. Our room wasn’t too clean. Then Sunday morning I grabbed a washcloth that was hanging over the hand towel. It was dirty from a previous guest!!! See attached photo of the person’s mascara marks!

10

Deanna

13 May 2024

·

Stayed 1 night

Parking lot needs more lights. Very dark.

8

Kevin

10 Aug 2025

·

Stayed 1 night

Some outside access doors were not working, ice machine on our floor out of order.

6

Dominic

28 Jul 2025

·

Stayed 3 nights

Website says that the indoor pool is heated, it is not

2

Thomas

30 Aug 2025

·

Stayed 1 night

Room doors are terrible. Pool was not open as stated.

8

Alexis

1 Sept 2025

·

Stayed 1 night

The only thing I don’t like is the shuttle service. It should be more Frequent I sat at the airport for almost an hour waiting for a shuttle to go To the hotel. That was unacceptable

4

Katherine

22 Mar 2025

·

Stayed 1 night

The fitness center was missing a lot of dumbbells and most of the cardio equipment wasn’t working. There were no towels. Also the door to my hotel room was hard to open and lock, which was not good from a safety standpoint.

10

Maribeth

5 Aug 2024

·

Stayed 2 nights

Good: clean hotel, friendly staff, hot showers, comfy bed, neat and tidy room, 2 pools. Bad: Dark parking lot all the lights in the back of the hotel parking lot don’t work, extra $15 for breakfast, have to pay for coffee as well but there are paltry choices with a maker in the room (bright side) the entrance to the hotel has rock and part of the blacktop tore up with lots of construction (not the hotels fault but no warning), the tv pixelated the whole time we were there. Not overly bad stay just heads up for others

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews note clean rooms and common areas. However, recurring issues include mold or mildew in bathrooms, stained linens, pests, overflowing trash, and inconsistent housekeeping or pool cleanliness.

Related guest reviews

4

Mark

26 Jul 2025

·

Stayed 3 nights

Mildew on the shower curtain Mold around the tub Spiders all over the bathroom Bathroom ceiling needed repairs Sheets on the mattress would not stay on A/C unit was quite loud

10

Jeff

10 Dec 2025

·

Stayed 1 night

Room was clean. Heater a little noisy.

4

Aaron

1 Sept 2025

·

Stayed 2 nights

Great location. Sheets were stained upon arrival and a used wash clothe hanging on shower. Door was very difficult to open and close.

4

Kimberly

19 Jul 2025

·

Stayed 1 night

The room was covered in dust. I ean my finger over the dresser and it made a trail. Holes in carpet. The area around the toilet was white and rusty as if it had been replaced or repaired in a hurry. The bathroom door was beat up. The closet door didn’t close all the way. The shower curtain was not enough to keep the floor from getting soaked. The saving grace was the bed which was super comfy. They did provide us with a shuttle to the airport which was nice. They have 699 rooms and I am a Bonvoy member yet I felt they could have potentially put us in a room that was nicer.

4

Brandon

17 Apr 2023

·

Stayed 1 night

Our room was without a shower curtain. The door behind the toilet was open (plumbing door). The pool was dirty with floating hairs and there were no clean towels for the pool. A worker even walked in looked at it and then left. For the money, it was not worth it. Too many issues for a one night stay.

2

Jennifer

16 Jun 2025

·

Stayed 2 nights

Very dirty room, had bugs. Had to ask for a change of room and the room was still not cleaned. Found used nicotine charts in the bed.

2

Laura

1 Aug 2025

·

Stayed 1 night

Sheraton Milwaukee Brookfield: I booked two (one night) hotel rooms for 7/25-7/26. My family and I stayed for approximately 30 minutes before we were forced to check out and leave the hotel due to the disturbingly unsafe and unsanitary conditions of the rooms. One of our rooms (Rm. 395) had a bathroom floor that was very dirty and sticky with dark brown and black-ish unknown substances. Most importantly, however, was our second room (Rm 276) that had many fresh blood splotches (not washed-in stains) on the bedding as well as unknown substances on a separate area of the sheets. The bathroom toilet was dirty had not been cleaned as well. My family and I did not touch any of the aforementioned areas before finding them in those conditions. I still have not gotten a response from the general manager even after emails and messages. Photos of unsanitary conditions attached.

6

Alayna

13 Oct 2025

·

Stayed 2 nights

Shower had mold around it and was dirty

10

Jacob

26 Oct 2025

·

Stayed 2 nights

Everything was clean and looked great!

2

Morgan

18 Aug 2025

·

Stayed 2 nights

Our room had dead bugs laying around as well as a couple live ones… There was also a leftover glass with dried up contents in it from the previous people when we arrived… There was a small dog across the hall from us continually barking. The bathroom was moldy and the shower leaked. You couldn’t open the bathroom door and use the shower or even toilet at the same time the bathroom was so tiny. You might as-well stay at a motel for this type of experience for half the price. Do not recommend.

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Rooms

Rooms are generally comfortable and updated in parts, but several guests report very small bathrooms, noisy HVAC, dated or worn elements, and glitchy or confusing TVs; bed and pillow comfort varies by room.

Related guest reviews

4

Aaron

8 Aug 2025

·

Stayed 3 nights

Overall the property was great! However, the beds and pillows were terrible and the quality of sleep was so bad.

4

Joseph

29 Sept 2025

·

Stayed 1 night

Noisy and can hear everything (neighbors, cars, walk bus). Wasn’t told the breakfast was charging per person instead of per room so we were shorted a “voucher” and had to get another one. No ample parking unless you were in the back and had to walk all the way to the front. Wasn’t appreciative of the early wake up knock from housekeeping (8am) with the room occupied prior to check out (11am). Hotel itself was clean looking and looked well maintained. Bathroom was very small and hard to maneuver around between the door, toilet, and shower entry.

8

Kristen

15 Jun 2025

·

Stayed 1 night

Very comfortable bed

10

Karen

22 Apr 2024

·

The beds were very comfortable. For the majority of the time, it was quiet. The room was spacious. The only thing it didn't have was a small microwave ( but that was OK).

10

Sue

29 Sept 2025

·

Stayed 1 night

Hotel was the perfect location for where we needed to go. Hotel was clean, room was nice and very comfortable. Staff was great. Really enjoyed our stay.

10

Jeff

10 Dec 2025

·

Stayed 1 night

Room was clean. Heater a little noisy.

6

diane

11 Aug 2025

·

Stayed 1 night

Smallest bathroom ever. Poor amenities. Outdated rooms, broken ice machines. Not enough towels, had to call maintenance for TV .

6

Nancy

24 Sept 2025

·

Stayed 1 night

The bed was uncomfortable. Tv operation was confusing and meanless switches on wall for draperies

6

Anastasia

29 Sept 2024

·

Stayed 1 night

I was a little disappointed. I booked a room with a king size bed, but when I arrived, the only rooms available were two double sized beds. And then when I got to my room, the room didn’t look like anything in the photos. It wasn’t bad, but I had different expectations, and I booked the hotel specifically for how the room looked in the photos. On top of that, our A/C unit was very loud. Even on a low fan setting it kept me up all night because of how loud it was. And my room was humid, so A/C was needed.

6

Robert

25 Sept 2025

·

Stayed 1 night

King bed requires 1st floor, carpet was old bathroom really small. Ok for a room, need some renovation.

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Service

Staff sentiment is mixed: many found the team friendly and accommodating, while others experienced rude or unresponsive service, long waits, overbooking or room-assignment problems, and slow follow‑through on requests.

Related guest reviews

6

Sarah

11 Aug 2025

·

Stayed 2 nights

Poor staffing

2

Brett

25 Aug 2024

·

Stayed 1 night

Went to check in and they were overbooked and had no rooms for my family. No email or text was sent regarding their inability to have our rooms. This caused great problems, didnt get a room until well past 1am at a different hotel and I want my money refunded.

4

Adam

14 Sept 2025

·

Stayed 1 night

Staff was very unaccommodating fur requesting a later check out time (only one hour later). Even sent someone with a clipboard to impatiently knock on my door BEFORE that time arrived to shooo me out. Never had such an unpleasant experience with hotel staff anywhere, especially over something so simple

6

Erin

16 Apr 2023

·

Stayed 1 night

Very upset we couldn’t check in sooner. Waited to check in in line for 2 hours, make us very late to my kids 1st ever concert!! Why the heck would they have an event happening with 140 nunns & NOT have them checked in or at a differ time! Ridiculous!!! Staff was more helpful to nuns but we concert goers were late for our event!!

10

Karen

15 Oct 2025

·

Stayed 2 nights

Did not eat at hotel. We were given a complimentary gift to celebrate our 25th anniversary. All the staff were very friendly and helpful.

10

Jody

10 Sept 2025

·

Stayed 3 nights

Staff went above and beyond as I had to leave my car behind for a tow to the repair shop. They kept my car key at the front desk and provided it to the tow company when they came to get my car. They were kind and professional with my extra needs!

2

Ashley

10 Nov 2025

·

Stayed 1 night

Horrible experience front desk staff very rude. Breakfast was horrible.

2

jamie

27 Jul 2025

·

Stayed 1 night

Was not happy at first. We called that morning asking if we could check in a little early since we had an event to go to. We were not able to which is completely understandable! What wasn’t understandable was on the call I made sure that our room would be saved if we had to check in after the event at around 9pm. They assured me the room is saved for us as we paid online weeks ago. We river ahead of schedule at 8:20pm and they said “due to unforeseen maintenance issues, we can not book all of our rooms.” They booked us a room at a different hotel. They said one hotel name, but gave me the address to a different one and pointed in the direction it was which was not the address she wrote down. When we showed up to the one she told us to go to, that hotel didn’t have our reservation! Luckily the gentleman at the Hilton Garden Inn right behind this one was so generous and made the reservation work and got us a room. I asked him what happened and he said “they overbooked and didn’t actually have a room for you. So they called us and made reservations for people but not for you.” I WILL NOT be booking with the Sheraton again. I have never experienced this before.

2

Tasha

3 Dec 2024

·

Stayed 2 nights

How unprofessional the staff was ruined the stay.

8

Niki

28 Apr 2025

·

Stayed 1 night

We stayed for 4 days. We asked for more towels, toilet paper, and a pillow a couple of times but never received the items. We also has trouble with our key entry to our room and had to go to the desk three times to get new keys issued. This was very inconvenient and annoying.

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Location

Convenient off I‑94 with quick access to Milwaukee, a nearby mall, and many dining options; several guests felt the area was safe. Some note poorly lit back parking areas and occasional road noise.

Related guest reviews

10

Michael

16 Apr 2023

·

Stayed 1 night

Good location.

10

Chris

20 Apr 2025

·

Stayed 1 night

Great locations walkable to mall clean and comfortably

10

Kurt

15 Sept 2025

·

Stayed 2 nights

Clean place in a good location

10

Lucia

18 Aug 2025

·

Stayed 1 night

Check in and check out was a breeze. My room was clean and my bed was comfortable. Conveniently located close to the expressway, near shopping and restaurants.

10

Michael

27 May 2025

·

Stayed 4 nights

Hotel was clean.; staff was friendly and helpful. Location is convenient for Milwaukee and suburbs. Plenty of shopping and restaurant possibilities

10

Albert

29 Sept 2025

·

Stayed 3 nights

Clean, Safe and convenient location. About a 15 min. drive to downtown Milwaukee.

8

Thomas

20 Sept 2025

·

Stayed 1 night

Conveniently central to everything in the Milwaukee area, with a full service hotel services, very efficient staff.

10

Keri

16 Aug 2024

·

Stayed 1 night

Conveniently located next to restaurants, entertainment and highway

10

Scott

7 Aug 2025

·

Stayed 3 nights

Easy to get where I am going daily and very quite.

10

Frances

1 Sept 2025

·

Stayed 1 night

Walk to a beautiful mall. Right next to route 94 but quiet inside the hotel.

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AI-generated summary based on recent guest reviews

Dining

No free breakfast; the paid buffet and on‑site restaurant/bar draw mixed feedback on quality and value, with frequent confusion around vouchers and hours. Starbucks is available on site but not always open as posted.

Related guest reviews

8

Kimberley

26 Sept 2025

·

Stayed 4 nights

Very nice hotel. Clean room. They don’t offer free breakfast, but you can get breakfast at the restaurant in the hotel. The only thing I didn’t like was that you had to buy the breakfast package in order to get it for $9.99 per person. You had to get it for every day that you stay with them.

10

Roberta

4 Aug 2025

·

Stayed 11 nights

Our stay was lovely. We slept well as the bed was comfortable. It was good having the restaurant and Starbucks right there. Staff was pleasant and helpful.

8

Arthur

8 Aug 2023

·

Stayed 2 nights

The hotel was nice and the breakfast buffet was tasty. The rooms were clean and well supplied.

10

Abdullatef

4 Jul 2025

·

Stayed 1 night

Great. But the breakfast is bad because it’s all pork stuff. But hotel is nice

10

DeAnna

9 Aug 2025

·

Stayed 2 nights

The rooms were well appointed and comfortable. The pool was nice and had comfortable chairs for lounging. The breakfast could be better. We paid for it at check-in and were given tickets, but no one ever collected them. While it was only $7 per person, it was on par with what other hotels offer for free with room rental.

8

John

12 Aug 2024

·

Stayed 1 night

Breakfast ends at 9AM. No luch…

8

Chris

12 Aug 2024

·

Stayed 1 night

Was there for the legion baseball all star game at American family field on Sunday. Stayed Saturday night. Paid for the dinner on Saturday night and breakfast on Sunday morning. Very disappointed in both. The food was very slim. Didn’t come out with more food. Paid good money. Would have been cheaper going out to dinner

6

Richard A

7 Nov 2025

·

Stayed 2 nights

No free breakfast here but it was ok for the price. Buffet style. Plenty of seating. TV/Remote did not work very well. Poor quality. good luck getting any streaming service to work. Ive seen better at a cheap motel. Sidewalks outside were not in the best condition. Elevator broke down on our first morning there on a two night stay. It was never fixed. Made it very difficult for my handicapped son to get down the stairs. Luckily it was only one flight. I expected a lot more from a Sheraton Hotel. Beds were clean and bug free. Staff was very friendly. Food from the bar was good and priced accordingly. Sheraton wont be on my go to list for places to stay in the future.

8

Victoria

31 May 2025

·

Stayed 1 night

My room was clean and comfortable the staff were friendly. I had an early meeting across the street at the conference center so ate as the breakfast opened at 7AM and much of the food was cold. A suggestion would be to make sure the food is heated before guests come down, particularly the eggs and sausages.

10

Jill

2 Mar 2023

·

Stayed 1 night

Very convenient location, friendly and helpful staff. Restaurant is not great.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$82
February	US$82
March	US$85
April	US$119
May	US$102
June	US$252
July	US$214
August	US$135
September	US$93
October	US$106
November	US$88
December	US$84

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $87	18 $89	19 $88
20 $83	21 $97	22 $116	23 $116	24 $110	25 $200	26 $316
27 $90	28 $92	29 $110	30 $101

Su	Mo	Tu	We	Th	Fr	Sa
				1 $87	2 $95	3 $118
4 $76	5 $78	6 $109	7 $116	8 $79	9 $99	10 $114
11 $83	12 $79	13 $98	14 $101	15 $80	16 $100	17 $115
18 $77	19 $76	20 $94	21 $103	22 $83	23 $83	24 $113
25 $76	26 $77	27 $95	28 $107	29 $78	30 $83	31 $107

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Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds

Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 2 Queen Beds

Room, 2 Queen Beds

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sheraton Milwaukee Brookfield

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Prices for upcoming dates