This hotel is badly managed and quite disappointing. We have stayed in many comfort suites in the last 5 weeks and this one looked the best, the facilities are very nice but was the disappointing . We had 2 rooms Room 1 Curtains do not close, mechanism is broken so light came from outside all the time and it bothered our rest. There was an annoying fly in the room Cleaner forgot to remove dirty wash cloths, one was hanging over the curtain Toilet paper rolled the wrong way, we turned them around. The box of tissues was empty Pillows are old and uncomfortable Bed was not well made There was a raucous from upstairs room and the room next door like a “pack of horses” running over our heads and corridor Room 2 Was not very clean and smelled bad The desk was missing in the room Breakfast was very poor though the man in charge was doing his best to keep everything clean and tidy One bright spot was Amanda in the reception. She was very sweet and welcoming
This hotel is badly managed and quite disappointing. We have stayed in many comfort suites in the last 5 weeks and this one looked the best, the facilities are very nice but was the disappointing . We had 2 rooms Room 1 Curtains do not close, mechanism is broken so light came from outside all the time and it bothered our rest. There was an annoying fly in the room Cleaner forgot to remove dirty wash cloths, one was hanging over the curtain Toilet paper rolled the wrong way, we turned them around. The box of tissues was empty Pillows are old and uncomfortable Bed was not well made There was a raucous from upstairs room and the room next door like a “pack of horses” running over our heads and corridor Room 2 Was not very clean and smelled bad The desk was missing in the room Breakfast was very poor though the man in charge was doing his best to keep everything clean and tidy One bright spot was Amanda in the reception. She was very sweet and welcoming