Name: Renaissance Philadelphia Downtown Hotel
Address: 401 Chestnut Street, Old City, Philadelphia, Philadelphia (and vicinity), Pennsylvania, United States of America, Philadelphia, Philadelphia County, United States of America
Rating: 8.2

Guest reviews

8.2

Very good

Based on 1,001 verified reviews

Who stays here?

Business

19%

Couple

30%

Family

39%

Group

7%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Renaissance Philadelphia Downtown Hotel, guests praise the central Old City location and generally friendly staff, while recurring complaints focus on the aging facilities, especially the pool condition and frequent elevator outages.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Courtenay

4 weeks ago

·

Stayed 1 night

I was bumped due to overbooking without prior notice and sent to their sister hotel which was far from comparable or convenient for why I was in Philly to begin with. Not happy.

2

Ellie

16 Feb 2026

·

Stayed 2 nights

We arrived late in the evening and got a room with no heat. We didn’t get a new room till the next day early afternoon. We waited and waited to move rooms. The second room had hardly any hot water. We were told” that’s probably because lots of people are taking showers now”! Seriously! The staff was rude and very uninterested in helping resolve both issues. Food was awful in the restaurant. There was no manager of the premises all weekend. This is not what we’d expect from a Marriott.

10

Suzanne

23 Jan 2026

·

Stayed 1 night

Great hotel and staff!!!!

10

Maryam Laila

20 Jan 2026

·

Stayed 2 nights

The room was clean and situated in a convenient location. A lot of the historical sites are walking distance. Those that are farther, no problem, the metro is very near and well the rest is being able to fit time in order to do all the activities that you want.

4

Yazhao

19 Jan 2026

·

Stayed 1 night

No hot water for a whole night (4pm-10am) and and the people at front desk shows no respect at all. Won’t recommend. Don’t go.

401 Chestnut Street, Old City, Philadelphia, Philadelphia (and vicinity), Pennsylvania, United States of America

Location

With a stay at Renaissance Philadelphia Downtown Hotel, you'll be centrally located in Philadelphia, steps from Independence Hall and within a 5-minute walk of Liberty Bell Center. This hotel is 1 mi (1.7 km) from National Constitution Center and 1.2 mi (2 km) from Reading Terminal Market.

Independence National Historical Park(0.1 Miles)

Independence Mall(0.1 Miles)

Museum of the American Revolution(0.1 Miles)

Congress Hall(0.1 Miles)

Liberty Bell(0.1 Miles)

Independence Hall(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available at the hotel, but it is limited. Valet parking is offered at a fee of USD 65 per day, which includes in/out privileges. Nearby parking is also available for USD 29 per day, located approximately 1312 feet away. Reservations are not required.

Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee, approximately USD 13 to 27 for adults and children.

The hotel allows pets with a fee of USD 50.00 per pet, per night. Service animals are exempt from fees. Guests are encouraged to contact the property directly to arrange for bringing pets.

Check-in time is at 4:00 PM, and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

The hotel is located in the heart of Philadelphia, within a 5-minute walk of Independence Hall and the Liberty Bell Center. It is approximately 1 mile from the National Constitution Center and 1.2 miles from Reading Terminal Market. Public transport options are available nearby.

The hotel does not have a swimming pool available as it is closed seasonally from January 1 to December 31.

Renaissance Philadelphia Downtown Hotel

Amenities

Property description

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