Is parking available at the property?

Parking is available at the property, including valet parking for a fee of USD 57 per night, which includes in/out privileges. Limited self-parking is also offered, but reservations are not required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Are pets allowed at the property?

Pets are allowed at the property with a fee of USD 25 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

The standard check-in time is 4:00 PM and check-out time is 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility features are not provided.

Where is the property located in relation to key landmarks?

The property is centrally located in Philadelphia, just steps from City Hall and a 5-minute walk from the Pennsylvania Convention Center. It is 0.6 miles from Rittenhouse Square and 0.2 miles from Reading Terminal Market.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, although the specific minimum age is not detailed.

Residence Inn Philadelphia Center City

Average nightly price at Residence Inn by Marriott Philadelphia Center City by month, last 12 months (USD)
Month	Average price
January	US$143
February	US$170
March	US$211
April	US$210
May	US$287
June	US$277
July	US$253
August	US$188
September	US$191
October	US$256
November	US$213
December	US$146

What guests think

Residence Inn by Marriott Philadelphia Center City sits in a very central spot by City Hall, with walkable access to transit and attractions, friendly staff, and suite-style rooms with kitchens that many guests found convenient for short or longer stays.

Room experiences vary: some are spacious with city views, while others feel small or dated, and the half-glass shower design often leaves bathroom floors wet; street and motorcycle noise is a recurring issue for front-facing rooms. Cleanliness and upkeep are mixed, with many clean stays but recurring reports of dusty or unprepared rooms, faulty outlets or plumbing, inconsistent hot water or AC, and housekeeping offered every other day that is not always clearly communicated. Breakfast is frequently praised and staffed well yet can feel crowded or repetitive, and there is no on-site restaurant or bar; valet parking is available but expensive and sometimes slow or limited. Expect a central, service-forward stay with practical suites and trade-offs in building age, noise, and some maintenance consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: there is a decent gym and guest laundry, secure key-card elevators, and pet-friendly policies, but there is no on-site restaurant or bar, and elevators can be slow. Valet parking is available yet expensive, sometimes slow or limited, and ice access can be inconvenient.

Related guest reviews

10

Matthew

15 Mar 2025

·

Stayed 2 nights

Great location, great veiw in a great room, only thing is it needs a bar and or restaurant

8

hamid

20 Apr 2024

·

Stayed 1 night

Parking is expensive and getting vehicle back from valet is too slow .Need to plan 30-40 min ahead

8

Lori

2 Sept 2025

·

Stayed 3 nights

No restaurant on premise. Surrounding area/blocks not too safe

8

Ramona

24 Jul 2025

·

Stayed 2 nights

Convenient to food and public transportation. Caution if you use their valet parking. Its expensive and our car was vandalized

10

Matthew

29 Jul 2025

·

Stayed 3 nights

Had a wonderful stay at the Residence Inn. Location is right by City Hall - very walkable and central to everything and right by public transportation. You definitely will see a lot of homeless people in the area at night, so if that's a concern you may want to stay more in Old City. Hotel was clean and check in and other service was great. Only time we had to ask the front desk for something it was handled quickly. There was one (late) morning we couldn't shower as they were fixing a pipe leak, but that still doesnt impact my review. Rooms were nice - ours had a lovely view of City Hall - staff were friendly, and as others mentioned the breakfast was quite nice. Gym was also great. I would stay here again!

6

Gail

30 May 2023

·

Stayed 4 nights

The sound level from the street is very loud. All day/night all you could hear was traffic - cars, busses and motorcycles - which was like a race around the city hall square (I was on street side, 3rd floor). The breakfast was ok, only pastry were prepackaged muffins. Location was good for walking all over the city. Parking around the hotel was a nightmare so I had to valet. My car had to stay on the street for 2 days because their parking garage was full. So $65/night seemed high for street parking. They also turned away guests because of no available parking. The room was clean and the bed was comfortable. The hotel was sold out so the lobby was crowded and the elevators took a lot of time. I asked where the stairs were and I was told I couldn’t use them because they were locked with a code. That didn’t seem to be very safe. Would I stay there again - probably not with all the other options around. The price for the 4 nights had a different rate each night. Saturday nights fee was $100 more than Friday night. Housekeeping only came 1 day. All in all it was okay.

10

Shilpa

24 Aug 2025

·

Stayed 3 nights

Easy access to all touristy spots. Nice gym

8

Chris

7 Oct 2024

·

Stayed 2 nights

Great location next to City Hall/Dilworth park and the Terminal Market. Easy access to subway lines if you want to go to the stadiums in South Philly or east to Old City. Valet parking was easy (but expensive). Friendly staff. The lobby is pretty barren and doesnt leave a great initial impression. Our suite was spacious with a full kitchen,a pull out couch (very springy uncomfortable though bed). The bathroom was a big negative- it's super tiny with a very loud toilet. The vanity is outside the toilet/shower area in the bedroom. The faucet was insanely pressurized. The quality of the linens and soaps and paper products were very cheap. The room was clean and the complimentary breakfast was a nice plus. I would consider staying here again and see it in the 3.5-4 star range for quality and value. I appreciate the staff for assisting with a late check- in and having extra bedding ready for us in our room upon check- in.

10

MICHAEL

2 Apr 2025

·

Stayed 4 nights

Great location, close to tourist sites. I only had one concern, no ice available to guest directly had to be ordered via room service call and long waits.

6

Auriel

3 Jun 2024

·

Stayed 3 nights

The room was very small the photos don't match. I checked in late when i got tonmy room it was warm and was to tired to check it , in the morning i went to call the front desk to let them know that the AC wasnt working but the phone in my room didnt work. The elevators are SLOW , for 3 days the free breakfast was sausages pork or turkey and that was the only meat opinion Saturday pork sausage, Sunday turkey sausage and guess what Monday pork sausage. Now maintenance came and fixed the AC so my only complaint is the SLOW elevators and lack of options at breakfast

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Cleanliness

Cleanliness is inconsistent: many guests report very clean rooms, but recurring issues include dusty or unprepared rooms, dirty linens, debris, and occasional pest concerns. Housekeeping is sometimes every other day, and communication about service can be unclear.

Related guest reviews

10

Ronnie

30 Mar 2025

·

Stayed 1 night

Very clean and the room was excellent. Staff was awesome!! Will stay every time Im in PA.

2

Olisaemeka

3 Sept 2024

·

Stayed 2 nights

The room assigned to us had dirty sheets with stains on the bed. I called the front desk to report this and request the sheets be changed. I had to call back 3 times to check on the status, it took them 4 hours and 12 minutes to come up to change the sheets. I will not be staying here again.

10

Sheri

31 Mar 2025

·

Stayed 3 nights

The room and the hotel is clean and maintained. The staff are professional and courteous.

4

Brian

14 Oct 2024

·

Stayed 2 nights

Customer service was OK but the cleanliness of the property in room was very poor. Had to switch my room because the toilet stopped working in the room was not cleaned properly.

10

Ashley

2 Dec 2025

·

Stayed 2 nights

Room was very clean and I loved the full sized refrigerator- I was able to freeze goodies to take home! The shower had a strange swinging glass door that only covered half of the tub, so water splashed out and it was very cold as it left the steam out. All staff were very pleasant.

6

Solomon

4 May 2025

·

Stayed 2 nights

I was given a room at checkin. Upon entering the room, it was filthy. It wasnt cleaned. I was given another room.

4

Dyva

16 May 2025

·

Stayed 2 nights

The room was dusty, and the bathroom sink was too slow.

8

Charles

28 Jul 2025

·

Stayed 6 nights

Room (single queen) was generally comfortable. Breakfast eaxh day was typical breakfast for an included breakfast. On a positive side, all of the staff was friendly and helpful. On the negative side, the A/C never quite got the room as cool as the setting on the thermostat. There was some debris on the carpet from an earlier person, like part of a plastic fastener and some small shreded paper. I would stay again, but I would be more assertive to get the room cleaned more thoroughly.

6

Lysha

21 Sept 2024

·

Stayed 2 nights

I’ve stayed at this location before so it was a no brainer to go back however this go round i experienced bed bugs on my first night which resulted in a room change and upgrade. The staff read extremely apologetic. However i experienced several bites even after changing rooms.

6

LaTia

15 Jun 2024

·

Stayed 1 night

This hotel was convenient being downtown near everything in walking distance. My room had dirty sheets, stains on the pillows and comforters.

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Rooms

Suites with kitchens and city views are a highlight, offering comfortable space for many; however, some rooms are small or dated, and traffic noise can be significant, especially on lower or street-facing floors. The half-glass shower design commonly causes water to splash onto bathroom floors.

Related guest reviews

10

Sandra

6 Jan 2025

·

Stayed 1 night

Great stay at the Residence Inn. Room on 17th floor was quiet and had a spectacular view of downtown Philadelphia. Super comfy bed. Front desk staff very friendly and accommodating. Gave us water upon checkin, again when we returned from show, checked our bags next morning while we went to the Mummer's Parade. Breakfast was excellent and dining staff were also friendly and accommodating.

6

Jason

12 Apr 2024

·

Stayed 3 nights

The location was great, and it was easily within walking distance of all of the most popular sites. The view was pretty good. We had a view of City Hall from our room. The negatives: The room was small, but also expected in older buildings. The shower was terrible; it looked as if someone had taken a normal shower and cut it in half-long ways. The floor had a dip, and the water would not completely drain from the shower. The "showerhead" was just a detachable mess, and its holder was on a pole where it could be adjusted but only just fell to the bottom. My wife found hairs in the shower wrapped around the cord of the detached "shower head" and embedded in the towels. The lobby was super basic and plain and seemed like the entrance to the local jail. The valet area was actually pretty large for the location, and it made it easy to load and unload our things; I had to get parking at a local garage because the hotel was charging one arm and maybe two legs per night for valet. (to be fair, they are all now for some weird reason). Regarding the price, I think this hotel is an okay deal and has a great location. This is not a high-end hotel, but that should be expected when comparing prices to others.

6

Diego

3 Oct 2025

·

Stayed 6 nights

The hotel enjoys a convenient location, but the facilities would benefit from renovation. While the area feels safe during the day, it is less reassuring at night. The room turned out to be smaller than expected from the photos, and the furniture shows considerable wear.

8

Heather

27 Jun 2025

·

Stayed 1 night

Very loud road noises but great room and location

10

seann

8 Sept 2024

·

Stayed 3 nights

The bathtub/shower with just half of a glass door is not a good idea. Never seen that idea and hope I never see it again. I would rethink that and get back to what works in bathroom without trying to save buck

10

Michael

27 Jan 2025

·

Stayed 4 nights

What I did not like about the property was the shower door how it was only half a door and it moved causing the water always to go all over the floor. Constantly needing new towels everyday cuz your cow's saturated from the water. Other than that everything was great

8

Yan

18 Nov 2025

·

Stayed 1 night

Great location, nice suite with king size bed and sofa bed, full kitchen and two TVs and good breakfast.

8

Jesus

8 Aug 2025

·

Stayed 1 night

Views

8

Teresa

14 Jun 2025

·

Stayed 3 nights

Room was on the small size. All else was good

6

Michael

9 Jun 2024

·

Stayed 2 nights

The property was in nice shape. The room was good and the bed was great. The noise outside the hotel was quite loud until about midnight both nights. Despite being up 20 floors, you could easily hear cars revving their engines and the music blaring from the sound systems as cars cruised around city hall.

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Service

Service is generally friendly, accommodating, and proactive across front desk, breakfast, and valet teams. A few guests reported slow responses or rude interactions, and handling of issues can be uneven.

Related guest reviews

6

VICTORIA

2 Nov 2024

·

Stayed 2 nights

I will never stay here again. One staff member was very rude when I was visiting with my special needs daughter. Instead of providing support and understanding, they made us feel unwelcome and uncomfortable. It’s essential for hotels to create a positive environment for all guests, especially those with special needs. Unfortunately, this experience was far from that. I cannot recommend this hotel.

10

Gianna

25 Aug 2025

·

Stayed 3 nights

My only complaint was that the mattresses on the bed was a little too hard for my comfort. Other than that the room was clean and spacious. My entire interaction with all the staff from the front desk to the kitchen/buffet staff was great. I love the security feature with the key for the elevator. Great customer service and friendly warm interactions. Most likely to stay again.

10

Michael

15 Aug 2025

·

Stayed 3 nights

Very nice amenities, including good breakfast and kitchenette. The service desk (Kyshae) is superb!

6

James

11 Nov 2025

·

Stayed 5 nights

Room was fine, keycards were inconsistent. Staff did not do a good job dealing with another unruly guest.

10

Mark

18 Aug 2025

·

Stayed 3 nights

Probably the friendliest front desk staff I've ever encountered! Shout out to Marc!

10

Jahmel

23 Feb 2025

·

Stayed 1 night

The staff was absolutely excellent and very helpful with everything. Very accommodating and very understanding and will go out their way.

10

Juan

24 Dec 2024

·

Stayed 1 night

Great staff, first of all. Second, great location; minutes walk from Reading Market and right across the street from the Metro statio. Third, breakfast room was comfortable and had a great view.

6

Tracy

28 Dec 2024

·

Stayed 4 nights

The concierge who greeted us and those who worked the front desk, were the least friendliest people on site. The women who worked the breakfasts were kind, engaging and very personable. Even on Christmas! The gentleman who watched our bags was also very engaging and kind. Good people makes for a great hotel stay. All in all recommend.

10

Shaza

26 Nov 2024

·

Stayed 1 night

The room included a kitchen which was useful, but what really makes this place shine is the service!! Front desk staff are all AMAZING and so helpful and flexible. Would definitely stay again when in town

4

Mirna

31 Aug 2025

·

Stayed 1 night

Front desk has an attitude problem, not very welcoming. I also asked for extra pillows and sheets twice and they never brought it to my room. I mentioned it to front desk staff and staff just said sorry without even making eye contact.

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Location

Exceptionally central next to City Hall, with easy access to SEPTA, the convention center, and major sights; very walkable. Some guests noted safety concerns and a heavy homeless presence at night, plus traffic noise around City Hall.

Related guest reviews

10

David

25 Oct 2025

·

Stayed 4 nights

The hotel is in a historic and beautiful Art Deco building across the street from City Hall. Comfortable and with friendly service, I will be returning to the hotel on my next visit to Philadelphia.

8

CHRISTOPHER

10 Apr 2024

·

Stayed 5 nights

Nice property in a convenient area however noisy if your room is on the front by the street

10

Darryl

7 Sept 2025

·

Stayed 2 nights

Very convenient location. Accessible to SEPTA (airport and LFF). The staff was very professional and friendly.

10

Anthony

12 Mar 2025

·

Stayed 2 nights

Could not ask for a better place in Center City Philadelphia. We walked everywhere. The Flower show at the Convention Center, the Reading Terminal, and lots of restaurants nearby.

8

Lori

2 Sept 2025

·

Stayed 3 nights

No restaurant on premise. Surrounding area/blocks not too safe

10

Matthew

29 Jul 2025

·

Stayed 3 nights

Had a wonderful stay at the Residence Inn. Location is right by City Hall - very walkable and central to everything and right by public transportation. You definitely will see a lot of homeless people in the area at night, so if that's a concern you may want to stay more in Old City. Hotel was clean and check in and other service was great. Only time we had to ask the front desk for something it was handled quickly. There was one (late) morning we couldn't shower as they were fixing a pipe leak, but that still doesnt impact my review. Rooms were nice - ours had a lovely view of City Hall - staff were friendly, and as others mentioned the breakfast was quite nice. Gym was also great. I would stay here again!

10

Sara-Ann

3 Mar 2025

·

Stayed 2 nights

Very central and convenient location!

10

Kayla

9 Dec 2024

·

Stayed 1 night

This hotel is located in a great, safe area! Walkable distance to many restaurants and shopping areas.

10

Alain

14 Oct 2024

·

Stayed 2 nights

Great location, easy access to airport train and subway. Will go again

8

Michael

23 Jun 2025

·

Stayed 1 night

Very convenient location.

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Dining

Complimentary breakfast is frequently praised for quality and variety, with attentive staff, though it can feel crowded or repetitive and dietary options are limited. There is no on-site restaurant or bar.

Related guest reviews

6

Jo-Ann

4 Oct 2025

·

Stayed 3 nights

Good location, nearby restaurants, air not needed - heat instead, comfortable temperature in room, front desk staff - excellent, housekeeping - poor, breakfast - passable

8

Lenin

15 May 2023

·

Stayed 4 nights

I liked the unique layout of the room. I did not like the breakfast. Very few choices and the same thing for the four days I spent there.

10

Miranda

21 Dec 2024

·

Stayed 3 nights

Easy check in and check out, clean hotel, staff was friendly. I docked it one star as the bar never seemed opened, i wanted an evening drink during some down time. I also wished their could have been more breakfast options such as muffins or scones.

8

Robert

19 May 2025

·

Stayed 2 nights

I'm an old timer who stayed at your hotel cause there was nothing closer to my 70th reunion at u of Penn (hated the outrageous prices), anyway why was the breakfast scaled back on Monday (no sausage, muffins, etc), everything else was perfect

10

Christine

19 Oct 2025

·

Stayed 3 nights

I appreciate that there was s a dairy free option to the milk at breakfast, no milk in oatmeal and cheese was left out of the eggs. I just wish there was gluten free bread as well. All hotel staff gave excellent service!

8

Yan

18 Nov 2025

·

Stayed 1 night

Great location, nice suite with king size bed and sofa bed, full kitchen and two TVs and good breakfast.

6

William

12 Jul 2025

·

Stayed 1 night

Continental breakfast gave both of us food poisoning. Visited from Virginia and couldn’t even make it out of Pennsylvania without having to stop and tend to our sickness. Dining area was crowded with poor logistics.

10

Charles

1 Apr 2025

·

Stayed 4 nights

There was plenty of space and the room was clean. I do wish it had a restaurant and a bar

10

Thomas

1 Nov 2025

·

Stayed 2 nights

The breakfast has a nice variety of options. The staff is very attentive, everything is replenished promptly.

10

Katie

12 Oct 2025

·

Stayed 3 nights

Loved the breakfast room. So convenient and surprising as so many places don’t offer this any more. Will definitely look for residence inns when I travel in the future :)

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $535
18 $172	19 $204	20	21 $173	22 $185	23 $198	24 $640
25 $376	26 $322	27 $225	28 $174	29 $175	30 $185	31 $185

Su	Mo	Tu	We	Th	Fr	Sa
1 $175	2 $174	3 $175	4 $174	5 $174	6 $198	7 $237
8 $170	9 $170	10 $172	11 $170	12 $171	13 $338	14 $283
15 $170	16 $170	17 $171	18 $172	19 $172	20	21
22 $165	23 $156	24 $156	25 $156	26 $171	27 $183	28 $181
29 $156	30 $156

Residence Inn by Marriott Philadelphia Center City

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About this property

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Guest reviews of Residence Inn by Marriott Philadelphia Center City

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