Name: Philadelphia Marriott Old City
Address: One Dock Street, Society Hill, Philadelphia, Pennsylvania, United States of America, Philadelphia, Pennsylvania, US
Price range: US$152–US$586 per night
Rating: 8.5

What guests think

At Philadelphia Marriott Old City, guests routinely praise the walkable Old City location near historic sights and restaurants, and many highlight friendly, accommodating staff across the front desk, bar, and valet, creating an overall welcoming base for exploring Philadelphia.

Rooms are generally comfortable and modern, but several reviews mention loud air conditioners, thin walls or lobby-facing rooms, and occasional maintenance issues. Valet-only parking is frequently crowded, slow, and costly. Cleanliness feedback is mostly positive yet inconsistent, with a few reports of dirty bathrooms and pests; dining gets mixed notes, with a popular bar and room service but overpriced or limited breakfast at times. Expect a convenient, comfortable stay with some noise and parking tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The fitness center is modern and well equipped, and the bar and lobby seating are popular gathering spots. Parking is valet only and often congested, with long waits and high nightly fees.

Related guest reviews

10

Laura Marie

17 Apr 2025

·

Stayed 4 nights

We enjoyed the property and really liked the valet parking.

6

Marwan

2 Sept 2024

·

Stayed 2 nights

Dated hotel. Great location Comfortable w friendly staff. Noisy A/C. WiFi is shut off during the night on your departure day.. Overpriced valet parking which is understaffed and disorganized.

10

Stephanie

28 Jan 2025

·

Stayed 2 nights

Good location spacious room great lobby bar and coffee shop

10

Rasheda

19 Apr 2025

·

Stayed 2 nights

Check in was easy. Staff were helpful and friendly. Indoor gym was open, modern and well equipped. I will definitely make a reservation again!

8

Mary

15 Oct 2024

·

Stayed 1 night

Solid hotel with large lobby area. The valet parking was overwhelmed when I arrived so I parked at the garage just up the street. Please reconsider parking at this lot. They double charged for a 3 day stay with no recourse for refund. The hotel itself was pretty much run of the mill Marriott offering, mostly clean and austere with a few odds and ends that didn\'t work. I stayed here as part of a wedding block, but would not choose it otherwise. The room was across from 2 ice machines, the staff closet and right beneath the fitness center, so it was pretty noisy. The phone did not work and the bathroom had a couple of maintenance issues. I did not like the 2 sheet "duvet" cover as it just falls apart by halfway through the night, and the slightly dicey comforter pops out just like it did for the last guest in the bed. A lot of difficulty adding a night on at the end.

8

Andrea

10 Feb 2024

·

Stayed 1 night

No chargers for electric vehicles & parking was $60 a night!!! Otherwise a great stay.

6

Kelly

21 Jun 2025

·

Stayed 1 night

Hotel was very chaotic outside with several cars all over the front, valet had very long wait time, arguing with a patron, our tv and phone did not work

8

ILona

2 Aug 2023

·

Stayed 1 night

Great location. Valet was a bit of a struggle. But there are a million rooms! Par for the course!

8

Doug

15 Feb 2025

·

Stayed 1 night

Great stay, but wish the bar was staffed better. There were long wait times for drinks. Bar restaurant stopped serving food at 6pm on a Friday night.

10

Kenneth

18 Feb 2024

·

Stayed 1 night

The M Club was well worth it.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe rooms and common areas as very clean or spotless. Others report issues like dirty bathrooms, stained items, wet carpet, and a few pest sightings.

Related guest reviews

6

Jaclyn

22 Sept 2025

·

Stayed 1 night

Room was dirty/wasn’t cleaned, bathroom dirty, ac wasn’t working properly, pillows were so flat/uncomfortable

10

Barbara

3 Jan 2025

·

Stayed 2 nights

Beautiful hotel in a great location. Our room was spotless. The lounge areas were inviting. Will definitely stay there again.

10

Regina

8 Dec 2024

·

Stayed 1 night

Beautiful , clean hotel !

10

Gerrick

13 Jul 2024

·

Stayed 1 night

It was a huge roach in my room outside of that it was a good stay

2

John

8 Feb 2023

·

Stayed 2 nights

This hotel is so rundown, badly in need of renovations. Bathroom was dirty, the shower floor was so gross my mum would not shower. We never got our room cleaned even though we were there for 2 nights, no one came to tidy up. Extremely dissatisfied with hotel, and the front desk staff who looked and acted as if they could not care less.

10

Sarah

12 Aug 2025

·

Stayed 1 night

Great property in a convenient location in Old City. Very walkable to dining, and very clean

2

sharif

9 Aug 2025

·

Stayed 1 night

THE SHOWER FLOOR WAS NOT CLEAN AND THERE WAS ROACHES IN THE ROOM YES ROACHES I DEMAND A REFUND I EXPECTED BETTER FROM THIS PLACE I WILL NOT BE COMING EVER AGAIN I DEMAND A REFUND IM SORRY THE FRONT DESK IS AMAZING THO..

10

Kelly

26 Mar 2023

·

Stayed 1 night

Very clean and updated property, no complaints at all. Would highly recommend.

10

Shannon

1 Mar 2025

·

Stayed 1 night

Our carpet was wet and there was a red mark in the middle that someone had clearly been trying to clean up.

10

Alyssa

16 Nov 2025

·

Stayed 2 nights

Clean room comfy bed

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, modern, and often spacious with good beds and blackout curtains. Downsides noted include loud A/C and other noise, some awkward layouts or poor views, and occasional in room maintenance problems.

Related guest reviews

10

Ana

27 Apr 2025

·

Stayed 1 night

Loved the place, the service, cleanliness of the room, the location.. that they were pet friendly and that rooms and bathrooms were very modern and had all necessary amenities. Would definitely return

8

Amy

12 Jun 2023

·

Stayed 2 nights

Just odd that our room overlooked the hotel bar do noisy and lack of Privacy was my only issue.

8

Yolanda

1 Aug 2024

·

Stayed 1 night

We were in town for the Soccer game on 7/31/24. Hotel was very comfortable, clean and a great location. My only complaint is that the air conditioner in our room was very loud.

10

Kutluhan

11 Aug 2025

·

Stayed 2 nights

Great location. Comfortable beds, good size rooms

10

Debra

15 Feb 2025

·

Stayed 1 night

very clean and quiet. got upgraded to a nice corner room with a view of the bridge. would definitely go back

10

Hannah

30 Jul 2023

·

Stayed 1 night

Room and entire building was very nice, clean, and updated. Black out curtains were great and allowed us to get great rest.

10

Cristina

27 Apr 2025

·

Stayed 2 nights

Great hotel, great location! Walkable to so much! The staff was super friendly, rooms were big.beds were comfortable. Its in Old City near the water but very easy acess to everywhere. Would absolutely stay here again.

8

Alba i

2 Jul 2025

·

Stayed 1 night

The room was beautiful. However, shower leaked (enough to bother during the night), room phone did not work and air conditioner was very loud and difficult to keep stabilized temperature wise. Otherwise, the hotel is amazing! The room service was fast and the food delicious!!

6

Pierre

8 May 2023

·

Stayed 1 night

We had no view. Our wondow looke at a wall 1 foot away and there was no direct sunlight. Really dreary

8

Allyson

20 Sept 2025

·

Stayed 2 nights

The hotel was nice and the staff were kind enough to move rooms for us when I said the air conditioner was making a very loud noise in the first room. The air conditioners are loud in every room it seems (but better in some) so if you have trouble with inconsistent noises, it may be bothersome. It is a little inconvenient that there is only valet parking available and that you have to go to a lot that isn’t part of the hotel to park; however, valet let us take out our bags before parking the car. The bartender at the hotel bar was very cool to talk to and made great drinks. The hotel was very conscientious located to a lot of restaurants and it was easy to walk to all the historical sites we wanted to visit. We would visit again.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently friendly, welcoming, and helpful across the front desk and bar. Consistency varies though, with slow or disorganized valet and occasional delays or miscommunications at check in or with requests.

Related guest reviews

4

Cory

2 Jan 2024

·

Stayed 1 night

Requested a roll a bed 4 days before the stay, 2 request upon arrival at the front desk, 3 and 4 request at the front desk when we returned from the New Years eve party. Final request over the phone at 12.30AM. Received the roll a bed at 2 AM,

6

Linda

6 Aug 2025

·

Stayed 2 nights

I have been a guest at Marriott Bonvoy Olde City several times (My son is a Philadelphia resident in Old City.) During this particular visit there was a wedding party and some sort of other gathering that was very noisy and very late. I understand the celebratory moods and parties, but perhaps some investment in sound barriers on those balconies might help. Also - valet service was dreadful this time. Not enough space in your entry circle, not enough employees to help with valet requests and unloading of vehicles. Perhaps expand that space even at the expense of affecting the front landscape. My vehicle was requested early in the morning, and I still had to wait almost an hour when I was leaving. Seems they could not locate the car.. I missed a lunch date. Next, I was quoted a price online of $809.74. At check-out the bill was $960.91.

10

Jocelyn

24 Mar 2024

·

Stayed 1 night

Easy check-in and out, wonderful staff, great lobby.

6

Michelle

14 Oct 2024

·

Stayed 3 nights

This property was average for service and quality. They seemed to be understaffed or the staff was new. It took 3 people and 30 minutes to get us checked in because “The way we get bookings from Expedia doesn’t work with our booking system.” Expedia has been around for a long time- it seems like this problem should be addressed. They had a good bar, but the service was slow and the prices really high, considering there are a lot of good restaurant options nearby. The room was small with a tiny fridge and no microwave. Housekeeping didn’t remove dishes when they cleaned one day. Overall, not impressed by the service.

2

Thomas B

29 Mar 2024

·

Stayed 3 nights

They mistakenly checked me out of my room I prepaid for and said it was my fault then charged me for the stay I had already paid for. Total incompetent staff and management

6

Brenna

18 Aug 2025

·

Stayed 1 night

I have stayed at this property before and suggested that my group stay there because of the positive experience. However, I was not as impressed with the service this visit. During booking, I had to pay a fee for an additional guest in the room but when we arrive the room was not set up for 4 people as I had listed on my reservation. I called guest service to request 2 more sets of towels and when we returned that evening the towels had not been delivered. I had to call guest services a second time to eventually receive the requested towels. I am not sure what I paid the additional fee for in this case. Additionally, we waited over an hour for valet parking with no communication from the staff about the status of car or our place in the queue.

8

Christina

11 Aug 2025

·

Stayed 1 night

Warm welcomes and helpful staff during this short stay! Located in a walkable area

10

COLLEEN

4 Mar 2024

·

Stayed 1 night

Front desk members are top notch. Best customer service I’ve had in a while. Thank you

10

Michele

12 Nov 2025

·

Stayed 2 nights

Everything was phenomenal. From the staff and check in to the guys in the valet—all around excellent service.

10

Aric

13 Jun 2025

·

Stayed 1 night

A really nice hotel in a beautiful and safe party of PHL. Great staff. Complimentary water and coffee were available. This is my second stay here. I highly recommend.

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AI-generated summary based on recent guest reviews

Location

Excellent Old City location that is walkable to historic attractions, waterfront areas, restaurants, and neighborhood hotspots. Some east facing or lobby facing rooms can pick up highway or bar noise.

Related guest reviews

8

peter

2 Sept 2024

·

Stayed 1 night

Good for business trip. Very close to harborwalk and old town

10

John

16 Nov 2025

·

Stayed 1 night

Amazing location directly overlooking the USMC Birthplace historical marker and convenient walking distance to all the festivities for the celebration!

8

Mary

12 Apr 2025

·

Stayed 1 night

Great location. Close to the charming areas of Philly.

10

Justin

19 Jul 2023

·

Stayed 2 nights

Was a very convenient walking distance to the pier.

10

Sarah

12 Aug 2025

·

Stayed 1 night

Great property in a convenient location in Old City. Very walkable to dining, and very clean

10

Nicole

10 Sept 2024

·

Stayed 1 night

Loved the location. Easily walkable to many restaurants and historical sites. Rooms were clean and spacious!

10

Robert

28 Nov 2025

·

Stayed 1 night

I love the location in old city. It’s in the heart of colonial Philly and interesting restaurants.

10

Cristina

27 Apr 2025

·

Stayed 2 nights

Great hotel, great location! Walkable to so much! The staff was super friendly, rooms were big.beds were comfortable. Its in Old City near the water but very easy acess to everywhere. Would absolutely stay here again.

8

Daniel

1 Mar 2024

·

Stayed 5 nights

This Marriott is in a very good location to explore the older parts of Philadelphia and the restaurants from lower Chestnut St all the way to South St. The drawback with this hotel is the noise coming from I95. If you get a room on the East side of the hotel - especially on the 3rd or 4th floors, it is going to be noisy all the time.

10

Gina

6 Feb 2024

·

Stayed 2 nights

The location is ideal, all the historical sites are here as well as great restaurants. Did not need a car.

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AI-generated summary based on recent guest reviews

Dining

The lobby bar is lively and several guests enjoyed room service. Breakfast quality and value are criticized by multiple reviewers, and bar service can be inconsistent or limited at times.

Related guest reviews

10

Susanna

8 Aug 2023

·

Stayed 1 night

No complaints. the streak frites and cheesesteak from room service were surprisingly really good!

6

Don

14 Jul 2024

·

Stayed 1 night

Had $20 breakfast buffet at the hotel. This was the worst and over priced food ever. I’ll never eat at this hotel again.

10

Thomas

19 Jul 2024

·

Stayed 1 night

Stay was great. Wi-Fi free for convoy members, talk to front desk to get reversed. Large bar area doubles as a nice hang out spot for watching tv and eating meals as a group. Great location.for independence hall historic sites.

8

Robert

2 Jan 2024

·

Stayed 1 night

Upscale furnishings. Friendly staff. Restaurant overpriced.

8

Paul T

16 Nov 2024

·

Stayed 1 night

I was very disappointed in tbe quality of the room. It needs to have greater attention to making the room more comfortable. Also I found tge breakfast to be sub par. This is the Marriott not some 2nd class joint.

10

Abigayl

27 May 2025

·

Stayed 1 night

The overall experience was first class. Starting with the man, who took our suitcases, was so friendly, so welcoming and informative. The bar that night was short of staff, even though, the barman, was able to serve each customer with kindness, courtesy, efficiency and a smile. Kudos for him. Elizabeth, from the front desk, was kind, helpful and informative as well. All that, besides the location, the food and the beautiful hotel.

8

Alba i

2 Jul 2025

·

Stayed 1 night

The room was beautiful. However, shower leaked (enough to bother during the night), room phone did not work and air conditioner was very loud and difficult to keep stabilized temperature wise. Otherwise, the hotel is amazing! The room service was fast and the food delicious!!

8

Doug

15 Feb 2025

·

Stayed 1 night

Great stay, but wish the bar was staffed better. There were long wait times for drinks. Bar restaurant stopped serving food at 6pm on a Friday night.

6

Julie

30 Sept 2025

·

Stayed 4 nights

The location of the hotel was good for the historical things we wanted to see while visiting. We did have issues with the hot water 3 out of 4 mornings when in the middle of a shower there was NO hot water! It was not at the typical "busy" time in the morning either. Front desk employee was very nice in the AM when we informed her of the problem, the one in the afternoon definitely had more of an attitude with questions we had. The morning we at breakfast at the "restaurant", we were charged $24/person for the typical buffet breakfast many hotels offer for FREE. I will probably look for a different hotel for my next stay...I wasn't that impressed for the nightly rate.

8

Corey

17 Nov 2024

·

Stayed 2 nights

The hotel was great! Some inconsistency with the bar tenders making drinks differently. The sheets were clean but there was a stain on one side. The biggest issue is the absolute highway robbery that is $60 a night for valet parking

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$159
February	US$163
March	US$199
April	US$195
May	US$300
June	US$300
July	US$273
August	US$191
September	US$237
October	US$280
November	US$211
December	US$157

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $248	17 $196	18 $222	19 $435
20 $152	21 $187	22 $359	23 $260	24 $204	25	26 $234
27 $164	28 $260	29	30 $255

Su	Mo	Tu	We	Th	Fr	Sa
				1 $214	2 $305	3 $320
4	5	6 $255	7 $246	8 $173	9 $327	10 $327
11 $180	12 $187	13 $251	14 $255	15 $210	16 $255	17 $575
18 $200	19 $201	20 $255	21 $246	22 $200	23 $255	24 $586
25 $214	26 $255	27 $255	28 $226	29 $170	30 $205	31 $255

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Club Room, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Club Room, 1 King Bed (Mobility Accessible, Tub)

Club Room, 1 King Bed (Club )

Deluxe Room, 1 King Bed (Larger Room)

Club Room, 2 Queen Beds (Club )

Room, 2 Queen Beds

Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Club Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Philadelphia Marriott Old City

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