Name: Sleep Inn Billings
Address: 4904 Southgate Drive, Billings, Montana, United States of America, Billings, Montana, US
Price range: US$81–US$114 per night
Rating: 6.87

What guests think

Reviews of Sleep Inn Billings describe a budget stop with convenient highway and airport access, generally friendly staff and pet-friendly policies, but many guests report dated, poorly maintained spaces, inconsistent housekeeping, and recurring security-door and key problems.

Rooms are often small and dated with broken fixtures, non-working TVs or A/C, thin walls, and some lack fridges or microwaves. Breakfast ranges from decent basics to sparse or poorly maintained service, with items running out and occasional equipment issues. Expect a basic, no-frills stay with potential maintenance or cleanliness trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Buildings and common areas are described as dated and in need of renovation, with worn carpets and general disrepair noted. Multiple reviews report malfunctioning key systems and unsecured exterior doors.

Related guest reviews

2

Traci

27 Jul 2023

·

Stayed 1 night

When checking in, room key didn’t work. Room door lock didn’t have battery to open door. Then second room that front desk gave, had no AC that was working. Hallways was hot going into room. Room was dirty and a blue rag was on chair. Carpet room was dirty and soil. Will not stay.

2

Dustin

10 Feb 2025

·

Stayed 1 night

Hotel is in really rough shape We were room 135 and the bathroom door didn’t even have a latch on it, the shower leaked water all over the floor, there’s was dry paint and plaster stuck to the carpet, the metal plate veteeen the carpet and tile floor to the bathroom wasn’t even screwed down, was an absolute tripping hazard. The east side door to the property doesn’t latch, so the building isn’t secure at all. The hallways stink like marijuana. Stayed here about then years ago and extremely disappointed to see how it’s gone down hill

8

Michael

20 Jul 2025

·

Stayed 1 night

Good, quiet facility with easy access to it from freeway.

4

Richard

17 Aug 2025

·

Stayed 1 night

Overall facility needs to be remodeled. Furnishings and decor show signs of heavy use and abuse. Person checking out before me reported bed bugs in the room and showed signs of bed bug bites.

2

Brittney

26 Jul 2025

·

Stayed 1 night

Our non-smoking room smelled like smoke so we moved rooms. The next room was in terrible condition. Filthy floor, stuff splattered up the wall, shower dripped all night, 1 towel for 3 people, no TV remote. Went to the front desk to get a remote and the person working had a visitor there who was visibly carrying a gun and was smoking inside the lobby. Back door was propped open all night.

2

Kristin

8 Jun 2024

·

Stayed 1 night

At 1:30 am, someone was aggressively trying to break into our room. When I tried to call the front desk, the phone in our room was not hooked up. My 16 year old daughter scared the intruder off by opening the door swiftly and slamming it shut. The intruder was heard running toward the front desk. The outside door to the building had been vandalized so the latch didn't work. Anyone could enter the building. When I finally got the phone hooked up, the attendant came immediately and apologized, but didn't seem that surprised. She moved us to another room in the middle of the night as our first room latch was damaged. The only thing that kept the intruder out was the deadbolt. Pictures were taken of the outside door latch and our room door damage. We were not offered a refund or discount. The morning attendant seemed surprised when we told him what happened and then later in the conversation, he said they had made a police report. It was bad enough to be terrorized in the middle of the night, but to be lied to in the morning was just rude. We will never stay at a Sleep Inn again! Beware!

2

Brad

2 May 2023

·

Stayed 4 nights

key system failed and I was locked out of my room for an hour while the maintenance guy was located. He had the ONLY universal key to open guest doors for the property, which he kept with him OFF SITE! I am calling the fire marshal.

4

Randy

26 Aug 2024

·

Stayed 1 night

rooms and common areas smelled like dog

10

Kurt

26 May 2024

·

Stayed 1 night

The staff here are really friendly, the only thing I think that needs improved is the maglocks on the doors, rarely work very well.

6

Keri

13 May 2025

·

Stayed 1 night

Hotel needs a serious reno. Room was in VERY poor shape...carpet dirty, stains on bedding, dirt/dings on walls, door jam chipped and warped, curtains had water marks on bottom. Would not stay there again. Hallway carpet gross.

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Cleanliness

Cleanliness feedback is largely negative: many guests found dirty floors and bathrooms, stained linens, odors, hair, and occasional mold. A few reviews mention clean rooms, but standards appear inconsistent.

Related guest reviews

4

Kenneth

12 Dec 2023

·

Stayed 1 night

The bathrroom was dirty with hair all over the place. Especially the shower. Bed was higher by about 3 inches on one end so sleeping on it was terrible

2

jamie

2 Jul 2025

·

Stayed 4 nights

Rooms were not clean, and sheets looked dirty. Went down to desk and they were nice and came and put new sheets on bed and offered to vacuum. Shower leaked, they said new doors were put on that didn't seal. Had to use lots of towels to clean up water

2

Staci

21 Jun 2025

·

Stayed 1 night

We checked in and checked out within 20 minutes. The room smelled musty and dirty. The toilet is round, but the seat was oval. The walls looked like someone peed on the wall and the bathroom was just dirty and smelled. There was also no where for my husband and I to plug in our medical devices or a place to put them.

4

Elka

29 May 2023

·

Stayed 1 night

Damages everywhere, security lax, actually saw what appears to be blood on the wall. Was checked into a room that was unclean and smelled so strongly of mold we had to request to be moved to another room. Would not recommend.

2

Brittney

26 Jul 2025

·

Stayed 1 night

Our non-smoking room smelled like smoke so we moved rooms. The next room was in terrible condition. Filthy floor, stuff splattered up the wall, shower dripped all night, 1 towel for 3 people, no TV remote. Went to the front desk to get a remote and the person working had a visitor there who was visibly carrying a gun and was smoking inside the lobby. Back door was propped open all night.

2

Andrew

25 Apr 2024

·

Stayed 1 night

The staff should have Vision Care added to their health plan to help them see the many dirty spots they missed. This is a far cry from Sleep inns I have stayed at in Tacoma, Dallas and Chicago, but sadly it is not uncommon for Billings hotels to be like this and you are best to increase your budget to get cleanliness. It was clear the room had not been vacuumed in weeks. The toilet and shower also had clearly not been cleaned in some time. If it was not so late and we were not so tired, we would have prompltly found another hotel. As always, sleep inns have comfortable beds and clean sheets.

4

Alexis

16 Nov 2025

·

Stayed 1 night

Dirty room

4

Larry

16 Jul 2025

·

Stayed 1 night

Someone needs to train the cleaning people on how to clean a room. the place was filthy.

2

Adrienne

20 Oct 2024

·

Stayed 2 nights

Very dirty. Homeless man in hallway

4

Danielle

13 Feb 2023

·

Stayed 3 nights

We had stayed there is the past, which is why I booked our stay, but was very disappointed this time. The bathroom had not been cleaned, there were false eyelashes stuck to the shower wall, mold in the walls and just plain dirty. We were there for 3 days and not once was the room cleaned or offered to be cleaned.

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Rooms

Rooms are small and dated with frequent maintenance issues (TVs, A/C, locks), and some lack a refrigerator or microwave; beds are often comfortable but noise can carry through thin walls.

Related guest reviews

4

Chad

25 Jul 2024

·

Stayed 1 night

While en route to the hotel I booked a room with 1 queen bed. I showed the guy at the front desk my reservation and he said they are out of rooms with 1 queen and tried charging me for a double. When I got to my room it was about 85 degrees inside and it finally cooled off when I checked out 10 hours later.

2

Traci

27 Jul 2023

·

Stayed 1 night

When checking in, room key didn’t work. Room door lock didn’t have battery to open door. Then second room that front desk gave, had no AC that was working. Hallways was hot going into room. Room was dirty and a blue rag was on chair. Carpet room was dirty and soil. Will not stay.

6

Paul

12 May 2024

·

Stayed 1 night

The property and rooms were out of date.

6

Cindee

4 Nov 2025

·

Stayed 2 nights

The bed and pillows were comfortable. In one room the exterior manifold was off the air unit. I couldn’t see which way was hot or cold

6

Wenett

18 Apr 2023

·

Stayed 1 night

This property was easy to find and the staff was nice. The hotel did not have a refrigerator, microwave, had cracks in the ceiling and floor, and the bathroom was SMALL! I would not pay to stay at this hotel and would recommend paying more to stay somewhere a little nicer.

6

Tara

3 Aug 2023

·

Stayed 1 night

This is a great place for an overnight. Walls are thin and if you have long hair, the blow dryer will take you an hour and a half beds were amazingly comfortable. Unfortunately there was no cable for our TV and when I asked the front desk person they didn’t have any replacements so we had no TV to watch. I’m assuming this is not typical.

6

Jim

22 Sept 2025

·

Stayed 1 night

There were no towels or wash rags in the room. The motel was out of hand soap. The tv had to be programmed EVERY time you turned it off and also randomly as you searched for channels. The toilet paper holder was just hanging on one screw. The girl at the front desk was very accommodating and got us towels and dug around and found ONE bar of soap. She was also very frustrated with how the new TVs were workng

4

Vance

2 Feb 2025

·

Stayed 1 night

The double room was tiny and had small beds. No room in the bathroom with many issues from lights burnt out to handle on bathroom door broke. Dirty bed spreads, carpet, and overall a very run-down building. Price was a little more than others but definitely not worth it. I will not be back.

6

Lloyd

8 Aug 2025

·

Stayed 1 night

Room given was not cleaned yet. Got another room. Internet didn’t work. Front desk didn’t know what to do, just said internet always a problem. No toilet paper in room. Told front desk who said they would be right up. 1 1/2 hours later no show, so I went to housekeeping and got it myself. Next morning for breakfast, coffee machine didn’t work. But at least they had no problem with my prepayment.

8

Sharon

29 May 2024

·

Stayed 2 nights

The stay was fine. Water pressure in the sink was low, fine in the shower. One of the three lightbulbs was burned out over the vanity, another was flickering and the last was fine. The highway was nearby so we expected some noise from that. It was windy and that made a little extra noise with the window heater/cooler (can't be helped). Good location to get to most things we wanted to get to.

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Service

Staff impressions are mixed: many guests found the team friendly and accommodating, but others reported rudeness, poor problem-solving, overbooking, and slow responses. Check-in hiccups and room-type mismatches come up repeatedly.

Related guest reviews

10

Sonia

13 Apr 2025

·

Stayed 1 night

The staffs are excellent

4

david wacey

8 Oct 2025

·

Stayed 1 night

Front desk was rude and told there was no rooms but i paid online then had to wait until 3am to get checked in

2

GREGORY

12 Jun 2023

·

Stayed 1 night

the room i booked and paid for in advance was not available upon arrival, they said they only had a room with two double beds and no queen beds. i paid for a room with a queen bed. the manager was rude and treated me like it was my fault and i was a problem she didn't want to deal with. we we're very disappointed with the service and the attitude of the staff.

6

Dawn

26 Apr 2025

·

Stayed 1 night

We were unable to stay! They overbooked and we had to het a refund in 15 days

10

Linda

7 Apr 2025

·

Stayed 1 night

The front desk clerk was very helpful. I had accidentally had made my reservation for the wrong date. She took the time to make sure I had a room anyways at the same price. It was late so I really appreciated her.

10

Kenneth

29 Dec 2025

·

Stayed 1 night

Staff friendly and helpful. Very pet friendly.

6

Lloyd

8 Aug 2025

·

Stayed 1 night

Room given was not cleaned yet. Got another room. Internet didn’t work. Front desk didn’t know what to do, just said internet always a problem. No toilet paper in room. Told front desk who said they would be right up. 1 1/2 hours later no show, so I went to housekeeping and got it myself. Next morning for breakfast, coffee machine didn’t work. But at least they had no problem with my prepayment.

4

Shawn

23 Nov 2025

·

Stayed 1 night

Staff were rude.

2

Marie-Pier

3 Aug 2025

·

Stayed 1 night

The hôtel was overbooked… Not the fault of the hôtel Théy had rooms available but not 2 beds as I requested , so they offered me to cancel or either to book 2 single room (for the Price of two rooms) which is very différent fromage what i booked at 1:00 am with my kids outside that was quite shocking and i had no chance of booking elsewhere because it was after 00:00

10

charles

12 Dec 2025

·

Stayed 1 night

Room was pretty solid clean and no weird smells. Breakfast was also on point waffle fruit and some to go muffins for later. Staff was very helpful thanks Travis

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Location

Convenient for travelers, with easy access to I-90, the airport, and nearby food and gas. Some highway noise is noted by a few.

Related guest reviews

6

Peggy

24 Sept 2024

·

Stayed 1 night

Very easy and convenient location, good place if you travel with a pet!

8

Yolanda

2 Sept 2023

·

Stayed 1 night

convenient location

8

Justin

3 Nov 2023

·

Stayed 1 night

It's a decent, basic motel that I've been staying at for over a decade when in Billings. Easy access to I-90.

8

Juan

6 Jul 2023

·

Stayed 1 night

it was in a very good location close to fast food restaurants gas station and freeway.

10

Lois

22 Oct 2024

·

Stayed 1 night

It was easy to get to from the airport. It was clean and comfortable. The clerk was very helpful to find us a room close to the door for easy access.

8

Tara

9 Jun 2025

·

Stayed 1 night

Good location, comfy beds, amazing shower. The breakfast buffet wasnt good tho

8

Sharon

29 May 2024

·

Stayed 2 nights

The stay was fine. Water pressure in the sink was low, fine in the shower. One of the three lightbulbs was burned out over the vanity, another was flickering and the last was fine. The highway was nearby so we expected some noise from that. It was windy and that made a little extra noise with the window heater/cooler (can't be helped). Good location to get to most things we wanted to get to.

8

Michael

20 Jul 2025

·

Stayed 1 night

Good, quiet facility with easy access to it from freeway.

8

Jason

11 Jun 2023

·

Stayed 1 night

Great no frills hotel, room was clean, great location with food and gas stations within walking distance.

10

Peggy

13 Nov 2024

·

Stayed 1 night

Very convenient location, the staff is really nice

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Dining

Breakfast quality and variety are inconsistent, ranging from decent basics (eggs, sausage, waffles, coffee) to sparse or poorly maintained service with items out or equipment issues. Some guests found the breakfast area untidy.

Related guest reviews

8

Michael

23 Sept 2023

·

Stayed 1 night

The room was very comfortable. The building was clean and looked well maintained. They were understaffed on the morning. The person manning the front desk was also running the kitchen. The were out of eggs and oatmeal when we ate. What we had was good.

10

Robert

12 Jan 2026

·

Stayed 1 night

Breakfast is standard fare for motels. There was sausage gravy and biscuits, but I can't eat those, so I can't really comment. The sausage and eggs were good. Coffee was good, too.

6

Steve

21 Jul 2025

·

Stayed 1 night

Very limited breakfast options. Prior nights stay at a Sleep inn had a much better selection.

8

Tara

9 Jun 2025

·

Stayed 1 night

Good location, comfy beds, amazing shower. The breakfast buffet wasnt good tho

6

grace

1 Sept 2025

·

Stayed 1 night

We expected better for Sleep Inn. First room they gave us smelled so bad that we asked for another. Second room was better although it still smelled like smoke/pet that they were trying to hide. We had to go get bar soaps, outside screen was slashed, pillows need to be replaced, so ugly although they were comfortable. Bathroom is very small, and shower leaked through glass door a lot. Sink faucet was very outdated, and positioned so weird that it wasn’t comfortable washing our faces. Breakfast was good though and staff was friendly

10

Elizabeth

8 Oct 2023

·

Stayed 1 night

Very clean but breakfast was poor and not a clean area!

4

Cade

20 Jul 2025

·

Stayed 1 night

Dirty, run down, somewhat mildew smelling. Breakfast was ok other than the waffle batter was to thick, possibly expired.

2

Kayla

4 May 2025

·

Stayed 2 nights

The staff when checking in was kind. But our room stunk. Our pillows and blankets had stains on them. Our room did not have towels. There was a lip gloss kiss on the wall by the mirror. The breakfast was horrible. There was only one lady working the front desk and breakfast. She told me that she has never made gravy again in her life. So it was just water in the crockpot. I asked her what you were supposed to put gravy on and she said the biscuits I did not put out. So the only thing they provided for breakfast was waffles. It was not a good experience at all.

8

Gretchen

21 Sept 2024

·

Stayed 1 night

Accommodations were ok. Beds very comfortable, room coffee pot didn’t work. Breakfast was eggs and sausage with the usual.

10

charles

12 Dec 2025

·

Stayed 1 night

Room was pretty solid clean and no weird smells. Breakfast was also on point waffle fruit and some to go muffins for later. Staff was very helpful thanks Travis

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Month	Average price
January	US$64
February	US$72
March	US$68
April	US$73
May	US$114
June	US$96
July	US$102
August	US$106
September	US$88
October	US$85
November	US$77
December	US$76

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $93
20 $81	21 $81	22 $84	23 $86	24 $85	25 $86	26 $86
27 $94	28 $94	29 $97	30 $97

Su	Mo	Tu	We	Th	Fr	Sa
				1 $93	2 $100	3 $103
4 $94	5 $94	6 $96	7 $96	8 $94	9 $105	10 $103
11 $90	12 $90	13 $103	14 $104	15 $109	16 $109	17 $110
18 $91	19 $90	20 $99	21 $99	22 $89	23 $113	24 $114
25 $92	26 $101	27 $89	28 $101	29 $97	30 $105	31 $103

Sleep Inn Billings

Prices for Sleep Inn Billings

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Standard Room, 2 Double Beds

Standard Room, 1 Queen Bed

Room, 1 Queen Bed, Accessible

Guest reviews of Sleep Inn Billings

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sleep Inn Billings

Prices for upcoming dates