Name: Fairfield Inn & Suites by Marriott Keene Downtown
Address: 30 Main Street, Keene, New Hampshire, United States of America, Keene, Cheshire County, US
Price range: US$204–US$487 per night
Rating: 7.98

What guests think

At Fairfield Inn & Suites by Marriott Keene Downtown, travellers highlight its prime downtown location and friendly staff, along with spacious, characterful rooms, while noting recurring issues with loud HVAC, occasional street noise, and parking that can be inconvenient.

Many reviews praise clean rooms and a generally satisfying complimentary breakfast, though a few mention shortages or underwhelming options. The historic building charms, but a slow elevator and awkward entry/layout come up in feedback. Overall, expect comfort and walkability, tempered by some operational quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free guest parking is provided nearby, but loading and distance can be inconvenient; several guests struggled with check-in access, stairs, and a very slow elevator.

Related guest reviews

8

Amy

23 Mar 2024

·

Stayed 1 night

The latest cation is great. Lots to do. But parking is a challenge especially if you’re not able to walk or do stairs at much distance.

8

Timothy

13 Nov 2025

·

Stayed 1 night

Room was clean, staff helpful, nice location downtown with free parking, but the AC/heater fan was loud & distracting. Eventually I was able to go to sleep. I mentioned it when I checked out and it seems like others have had the same complaint. Staff said they are planning to replace the fan units.

10

Deirdre

25 Feb 2024

·

Stayed 2 nights

The only complaint we had was the time it took to get the elevator and getting to the other floors. We and other guests got very frustrated. Otherwise, nice visit.

10

Michael

24 Jun 2025

·

Stayed 1 night

Parking Lot is a little far away (300 yards) and the cops will issue tickets for parking in the wrong spot. The Hotel does give you a voucher for the parking garage though. The breakfast was fantastic much nicer that any hotel I've gotten breakfast at, except in Europe. Clean room, nice staff.

10

diane

14 Dec 2024

·

Stayed 1 night

the parking lot made it difficult to unpack

4

WILLIAM

20 Feb 2023

·

Lack of nearby parking. Very difficult to uoad luggage at check-in and checkout.

10

Thyleen

25 Oct 2025

·

Stayed 5 nights

I was wary about the parking because of other online reviews , but it was easy peasy.

8

Lisa

27 Aug 2025

·

Stayed 2 nights

We had a good stay overall. The hotel is lovely and located in the heart of the town of Keene. The loft room was comfortable and worked great for 3 people. Only complaint is the air conditioner was extremely loud. I had to purchse better ear plugs in order to sleep. Free breakfast was very good with good choices available each day. Only other issue I had is the entrance of hotel is Main Street with stairs so recommend you call hotel on arrival and have receptionist meet you at (locked)back door where there is a ramp making it easier to carry luggage. Free parking is a short distance away in public parking lot.

4

Gretchen

24 Nov 2023

·

Stayed 1 night

Fan in bathroom didn’t work. Parking was one block away in a ramp garage with no elevator.

8

michael

31 Dec 2023

·

Stayed 1 night

Heating system very noisy. Also parking to far from hotel, okay if you don’t have luggage. Otherwise okay

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Cleanliness

Most guests describe the hotel and rooms as very clean, with some calling them spotless; a minority report odors (musty or marijuana), sporadic housekeeping, or isolated dust/mold.

Related guest reviews

10

Cristina

9 Jun 2025

·

Stayed 1 night

We had a lovely stay. Decent breakfast, clean facilities.

6

Joaquín

17 May 2025

·

Stayed 5 nights

La limpieza de los cuartos es limitada y esporádica

Translate

8

Terry

15 Feb 2026

·

Stayed 1 night

Staff was awesome, room was clean.

10

Margaret

4 Nov 2025

·

Stayed 1 night

Lovely spotless well-appointed room. Kind and very helpful staff. Thank you!

8

michael

23 Feb 2025

·

Stayed 2 nights

The property is conveniently located. Our room is a bit dusty other than that clean could have used some window shades on the upper windows so we didn’t get woken up by the sun.

6

Lorie

12 May 2024

·

Stayed 2 nights

Very musty smelling in hallways and rooms, almost smelt like water damage

10

Lorraine

1 Nov 2025

·

Stayed 1 night

Clean and proper!

6

Derek

30 May 2025

·

Stayed 2 nights

The location was great but the hotel needed some updates. Unfortunately there was strong marijuana odors in the hallways that was quite unpleasant.

10

Lincoln

16 Jun 2025

·

Stayed 2 nights

Beautiful property right in downtown Keene. Very clean and the staff was phenomenal.

6

Daniel

31 Jul 2023

·

Stayed 2 nights

The AC did not work and there was mold in the bathroom

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Rooms

Rooms are generally large, comfortable, and distinctive (including loft layouts), though multiple reviews mention loud HVAC and some street noise, occasional dated features, limited views, and bright windows without shades.

Related guest reviews

10

Natalie

18 Feb 2025

·

Stayed 1 night

Wonderful and quiet!

8

Kenneth

16 Mar 2025

·

Stayed 2 nights

Hotel was in a good location, and was clean. The room we had was large, and a bit dated, but in good condition.

6

Christina

2 Jun 2024

·

Stayed 2 nights

Room with no view with ice machine outside our door making noise all night.

8

Franklin

15 Jul 2023

·

Stayed 2 nights

Great room. See above star ratings. But configuration of hotel is weird. No stairs to lobby. Elevator takes all day and doors open so slowly after achieving the floor that you think something is wrong. The noise in the street, not the hotel's fault, is extremely loud and continuous. Motorcycles with no effective mufflers roar up and down the street at all hours. Not sure we would stay there again.

6

Stacey

13 Jul 2024

·

Stayed 2 nights

The rooms are large however the air conditioning unit was very loud and spitting out ice into the room. The elevator is incredibly slow and while there are stairs to exit the building no stairs lead you to the lobby or other common areas.

10

Philip

19 Nov 2025

·

Stayed 1 night

Great room! Beautiful; clean; quiet & spacious

10

Charlotte

22 Jul 2023

·

Stayed 1 night

We had a wonderful stay. Hotel is located right in the heart of the downtown area near shops and restaurants. Room was clean and spacious. Staff were warm and friendly. Breakfast was great with plenty of variety.

8

Lisa

27 Aug 2025

·

Stayed 2 nights

We had a good stay overall. The hotel is lovely and located in the heart of the town of Keene. The loft room was comfortable and worked great for 3 people. Only complaint is the air conditioner was extremely loud. I had to purchse better ear plugs in order to sleep. Free breakfast was very good with good choices available each day. Only other issue I had is the entrance of hotel is Main Street with stairs so recommend you call hotel on arrival and have receptionist meet you at (locked)back door where there is a ramp making it easier to carry luggage. Free parking is a short distance away in public parking lot.

10

Crystal

31 Jul 2024

·

Stayed 7 nights

Great historic hotel. We stayed in a loft room which is a wonderful option for families as it allows two separate sleeping spaces in one room. And it has two bathrooms! The upper level air conditioner was a bit noisy when it kicked on, and the lack of shades at the top of the beautiful elegant windows made for a very early morning wake up. But other than that, the room was amazing!

8

Matthew

24 Mar 2025

·

Stayed 1 night

Great hotel, perfect location, but the bed was a little uncomfortable on my back. Otherwise very clean, very nicely set up and modern Convenient parking, bathroom new and very nicely renovated.

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Service

Service is widely praised as friendly, helpful, and accommodating, with smooth check-ins and attentive staff; however, a few guests experienced unhelpful front desk interactions or unresolved issues.

Related guest reviews

4

sam

3 Feb 2025

·

Stayed 1 night

This is a hotel that seems to have forgotten they are in the HOSPITALITY BUSINESS. The building is charming & in a great location. However, the front desk staff is HORRIBLE,. The only helpful and friendly person working there seemed to be the maintenance Engineer (who was helpful, & friendly). We arrived at 2pm... and our room was not ready (OK 3pm check-in). We asked if we could drop off our bags. "We don't usually do that" was the response. This was as friendly as it got. They did offer us a room that suddenly became available ... but one in which the HEAT did not work - we later found out that they knew this AND did not mention it (we ended up wth a space heater in the room)! This could be a really good hotel... but they need better staff/management ... and we strongly suggest at least one or 2 of the front desk staff take a shower and put on some clean clothes). This is sad. Untill they get a better team - RUN AWAY!!!

10

Linda Helm

28 Nov 2025

·

Stayed 3 nights

Staff are warm and friendly

10

Eric

23 Nov 2025

·

Stayed 1 night

Staff was great . Upgraded my room since my room was not ready when I got there. Great location and front desk was very informative on the area

10

MARSHA

30 Dec 2024

·

Stayed 2 nights

This is our second time staying at this lovely hotel and we enjoyed everything about it. Mike at the front desk was super helpful, the complimentary breakfast was delicious with several fresh options, and our room was clean and comfy. The location can’t be beat-you are in the middle of a vibrant town square with shops, restaurants, etc. Love, love, love this hotel.

4

John

18 May 2025

·

Stayed 2 nights

We rented a 2 floor suite and the ac didn’t work at all on the second floor. We asked them to fix it twice. They didn’t. They refused to move us to another room. They said ‘well, it’s an old building.’ A total disappointment for the price we paid. Nice neighborhood, free breakfast was good, Free parking.

10

lawrence

16 Jul 2025

·

Stayed 1 night

Friendly, helpful staff. Old hotel in good condition.

8

Terry

15 Feb 2026

·

Stayed 1 night

Staff was awesome, room was clean.

10

Ivanka

25 Oct 2025

·

Stayed 5 nights

Desk staff made check in very easy. It was much appreciated with t

10

Dawn

22 Mar 2025

·

Stayed 1 night

Michael and all staff were welcoming and attentive.

6

Jennifer

1 Jun 2025

·

Stayed 1 night

It was just ok-layout was awful, parking was terrible. Understaffed and breakfast person was lazy

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Location

Consistently praised for its central, walkable setting in downtown Keene near shops, dining, and the college; some guests note traffic noise from Main Street.

Related guest reviews

8

Timothy

13 Nov 2025

·

Stayed 1 night

Room was clean, staff helpful, nice location downtown with free parking, but the AC/heater fan was loud & distracting. Eventually I was able to go to sleep. I mentioned it when I checked out and it seems like others have had the same complaint. Staff said they are planning to replace the fan units.

8

Franklin

15 Jul 2023

·

Stayed 2 nights

Great room. See above star ratings. But configuration of hotel is weird. No stairs to lobby. Elevator takes all day and doors open so slowly after achieving the floor that you think something is wrong. The noise in the street, not the hotel's fault, is extremely loud and continuous. Motorcycles with no effective mufflers roar up and down the street at all hours. Not sure we would stay there again.

10

Arielle

24 May 2024

·

Stayed 2 nights

Perfect location in downtown Keene. Kind staff and clean rooms. Free coffee in lobby and attached to a great restaurant.

10

Daniel

15 Aug 2025

·

Stayed 2 nights

Perfect spot, right downtown,

10

William

17 Jun 2024

·

Stayed 1 night

Great to be right downtown, super walkable to everything in Keene.

10

Joanne

11 Dec 2023

·

Stayed 2 nights

This was my first time in Keene, New Hampshire. The location was perfect for walking to shops and restaurants. The town seemed very safe and the people were friendly.

10

Cliff

28 Feb 2025

·

Stayed 1 night

This is really a nice place to stay. They are friendly the room was very clean and well maintained. The free breakfast was amazing with everything you could want. from hot and fresh eggs, sausage to cereals warm muffins, bagels and on and on. way better than We expected. Would defiantly stay again. Oh and right down town location.

8

Lisa

27 Aug 2025

·

Stayed 2 nights

We had a good stay overall. The hotel is lovely and located in the heart of the town of Keene. The loft room was comfortable and worked great for 3 people. Only complaint is the air conditioner was extremely loud. I had to purchse better ear plugs in order to sleep. Free breakfast was very good with good choices available each day. Only other issue I had is the entrance of hotel is Main Street with stairs so recommend you call hotel on arrival and have receptionist meet you at (locked)back door where there is a ramp making it easier to carry luggage. Free parking is a short distance away in public parking lot.

10

Margaret

5 Aug 2024

·

Stayed 1 night

Right in the heart of downtown Keene, the Fairfield (formerly the EF Lane Hotel) retains the historic beauty of the original hotel, with clean, pleasant and comfortable accommodations. Staff was without exception professional and friendly.

10

Andrea

19 Apr 2024

·

Stayed 1 night

Our room was enormous and looked out over Main Street and a side street. The windows are tall making the room very bright. We could easily walk to campus from the hotel, though it takes forever because you want to stop in each adorable shop you pass on your way.

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Dining

Breakfast is frequently highlighted as good to excellent with varied options, though a few reviews found it unappetizing or reported items running out; limited bar hours noted.

Related guest reviews

10

MARSHA

30 Dec 2024

·

Stayed 2 nights

This is our second time staying at this lovely hotel and we enjoyed everything about it. Mike at the front desk was super helpful, the complimentary breakfast was delicious with several fresh options, and our room was clean and comfy. The location can’t be beat-you are in the middle of a vibrant town square with shops, restaurants, etc. Love, love, love this hotel.

8

Mary

10 Aug 2025

·

Stayed 2 nights

Mike at the front desk was fantastic. Great customer service, very helpful. Otherwise everything was just fine except for breakfast which was pretty unappetizing.

10

Michael

24 Jun 2025

·

Stayed 1 night

Parking Lot is a little far away (300 yards) and the cops will issue tickets for parking in the wrong spot. The Hotel does give you a voucher for the parking garage though. The breakfast was fantastic much nicer that any hotel I've gotten breakfast at, except in Europe. Clean room, nice staff.

8

bryan

8 Apr 2024

·

Stayed 1 night

Everything was perfect except the included breakfast. They ran out of food. :(

10

Jane

4 Aug 2023

·

Stayed 1 night

Walkable to shops and restaurants. Parking could be better. Breakfast was great!

10

Dulcy

7 Dec 2024

·

Stayed 1 night

Nice check in with kind staff. No strong odors. I do wish the bar area was open a bit later. Shows at Keene typically last until 10 and it would be great to have a beverage at our hotel.

10

Stephen

22 Oct 2025

·

Stayed 2 nights

Front desk pleasant and helpful Breakfast was good Room was spacious and clean Able to walk to shopping and dining.

10

MARSHA

26 Dec 2023

·

Stayed 3 nights

Exceptional hotel in the perfect location in downtown Keene. We were in town to visit family for the holiday, and could not have picked a better location, close to excellent restaurants, bars, coffee shops etc. Rooms were enormous (we were in suites), super clean, and with comfy beds. Complimentary breakfast was very generous-with fresh egg options and plenty of fresh fruit and juice, very clean and well attended to. Staff was wonderful. Had a minor issue at check in that was resolved immediately and professionally. We were extremely happy with our stay and plan to stay again whenever we are in town. Highly highly recommend.

10

theresa

4 Jul 2025

·

Stayed 1 night

Overall very nice. Great location to walk around Keene. The room was roomy and quiet. Breakfast was limited to do a problem with a delivery.

10

David

22 Aug 2023

·

Stayed 1 night

Great location, bedroom and bathroom very nice and good breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$172
February	US$178
March	US$184
April	US$191
May	US$231
June	US$245
July	US$224
August	US$227
September	US$230
October	US$274
November	US$186
December	US$179

Su	Mo	Tu	We	Th	Fr	Sa
				1 $229	2	3
4 $244	5 $269	6 $280	7	8	9 $450	10
11 $255	12 $249	13 $255	14 $255	15 $248	16 $430	17
18 $255	19 $255	20 $255	21 $255	22 $255	23 $360	24 $357
25 $207	26 $204	27 $219	28 $209	29 $214	30 $234	31 $234

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $213	18 $487	19
20 $236	21 $229	22 $225	23 $255	24 $249	25 $465	26
27 $229	28 $228	29 $234	30 $229

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Loft, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Room, Multiple Beds

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed

Room, 1 King Bed with Sofa Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Fairfield Inn & Suites by Marriott Keene Downtown

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Prices for upcoming dates