Is parking available at the property?

Free self-parking is available on-site. Limited parking is also provided.

What type of breakfast is offered and what are the serving hours?

A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.

What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details about bathrooms and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Victor, a 4-minute drive from Eastview Mall and 6 minutes from Casa Larga Vineyards. It is 5 miles from the Erie Canal and 7.7 miles from Mendon Ponds Park.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available. Pool access is from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Up to 2 children aged 18 years or younger can stay free when occupying the parent's or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10.00 per day. Advance request or confirmation may be required for availability.

Holiday Inn Express Rochester-Victor Hotel

Average nightly price at Holiday Inn Express Rochester-Victor by IHG by month, last 12 months (USD)
Month	Average price
January	US$102
February	US$105
March	US$110
April	US$109
May	US$137
June	US$166
July	US$141
August	US$138
September	US$142
October	US$144
November	US$127
December	US$99

What guests think

Reviews of Holiday Inn Express Rochester-Victor by IHG note clean rooms, friendly staff, a popular hot breakfast with cinnamon rolls, and a convenient location near I-90 and shopping, though some guests mention noise and variable pool or hot tub temperatures.

Many guests find rooms spacious with comfortable beds, but a number report aging TVs, loud or faulty HVAC, and sliding bathroom doors that don’t fully close. Housekeeping quality varies, with some reports of odors, dampness, or pests. Breakfast is widely appreciated for variety and cinnamon rolls, though a few mention limited replenishment or a broken machine. Overall, expect a convenient stop with a solid breakfast, offset at times by noise and maintenance inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool and hot tub receive mixed feedback: some praise a large, enjoyable soak, while others report cold or cloudy water, early closures, or the hot tub not working. A gym is available, and parking is easy.

Related guest reviews

10

Jennifer

24 Apr 2024

·

Stayed 1 night

Hotel & room was clean and spacious. Pool & hot tub especially enjoyable. Breakfast buffet was a nice surprise.

4

Tracie

24 Apr 2023

·

Stayed 3 nights

My family of 5 stayed here for 3 nights. We have stayed at many Holiday Inn hotels and have never had an issue. Don’t expect them to clean your room. We asked for towels the second day. Asked for a blanket for the sleepout sofa the first night and had to do the trash ourselves. Breakfast was ehhh….not terrible but not great. Best part was the pancake maker. I guess for almost $200/night so expected at least for the pool to be in good shape. Not the case. Hot tub was green and gross looking and pool was cold and murky. Definitely DID NOT look like the online pics. Overall disappointing as my kiddos would have enjoyed some pool time.

10

Mike

14 Apr 2024

·

Stayed 1 night

Was a great getaway with my wife for her Birthday. Pool and hot tub were awesome. Room and hotel was very clean and organized. Real nice shower head with hot water in room. Breakfast was great. Lots of options. Food was fresh and hot. Definitely will go back.

6

Sarah

17 Oct 2025

·

Stayed 2 nights

Our stay was just “okay”. The most frustrating thing was that my husband got woken up by a LOUD BUS each morning super early before 5am. That was really annoying and would have been nice to know that it may be a regular occurrence there. Losing sleep like that messes up the day! It was also frustrating because I am Deaf and the TVs closed captions literally covered the whole screen with a black box. We had to go buy a Roku to be able to watch TV. The pool was cloudy and gross and the hottub was also cloudy. We needed to do laundry and the washer soap dispenser didn’t work, we had to run our laundry twice after troubleshooting ourselves because the staff were no help and never returned our call. The breakfast was excellent each morning and had variety. The worker there did a great job!

10

Cheryl

13 May 2025

·

Stayed 1 night

Front desk was great! She was very helpful!! Pool water was cold, I highly recommend staying here.

10

Jennifer

23 Feb 2025

·

Stayed 1 night

Hotel was very clean and updated. We really enjoyed the pool and hot tub although the hot tub could have been much warmer. Our room was fantastic. Our fridge didn’t keep our food/drinks cold but overall it was very pleasant. Breakfast had a ton of options and was delicious.

10

Krista

3 May 2024

·

Stayed 1 night

What's not to love about this hotel. The staff and welcoming and friendly. The rooms are clean and the beds are so comfortable. The free breakfast has lots of great choices and even the coffee is great! We enjoyed the patio in the evening, sitting around the lovely fire table and sipping on our favorite drinks. The pool and hot tub were also great although a bit small, but still absolutely spotless. It's not our first time and will not be our last!

10

Connie

2 Jan 2026

·

Stayed 2 nights

Wonderful stay! The room was very clean. The breakfast was very good, the fresh warm cinnamon buns were the best! The pool and tub were great. Biggest hot tub I’ve seen and was hot! ( not just warm like others I’ve been too).

10

Laila

17 May 2025

·

Stayed 1 night

The pool area was nice. Open from really early in the morning to really late at night!

6

Robbin

28 Feb 2025

·

Stayed 1 night

Hot tub not warm Hall floors and elevator dirty need to be vacuum

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests report very clean rooms and common areas, but feedback is inconsistent. Some found odors, dampness, pests, or missed housekeeping during multi-night stays.

Related guest reviews

2

Michelle

31 Jul 2025

·

Stayed 1 night

There were used plastic cups, countertop between beds had sticky residue, open roll toliet paper with no back up, the toliet seat was loose enough to move sideways about 3-4", there was cheese in the refrigerator, several inches of water in the ice bucket, the front desk would not give us any extra coffee pods, the conditioner container was empty and the body was container was almost empty, microwave was dirty inside.

10

Marjorie

1 Sept 2025

·

Stayed 1 night

The room was very large and very clean. We would stay there again.

4

Richard

12 Jul 2024

·

Stayed 1 night

Mildew smell

4

Paulette

28 Aug 2025

·

Stayed 1 night

Loud noise in my room throughout my stay! Not very clean my room smelled like feet and cigarette smoke! Never again! Guess I got the Expedia room!

8

Lance

24 Aug 2025

·

Stayed 1 night

Hotel and room were very clean, which is the most important thing to me. Amenities were as expected this this hotel. Breakfast was OK but did the job for one day. Would stay here again!

10

Enda

22 May 2025

·

Stayed 3 nights

Very clean and friendly place to stay.

4

Jeff

7 Aug 2023

·

Stayed 1 night

Upon my arrival and check-in at your hotel, my excitement quickly turned into dismay as I encountered a series of issues that marred my stay. To begin with, I noticed that the door to my room was propped open. While I was informed that it might have been due to recent maid service, this immediately raised concerns about the security of my belongings and the overall professionalism of the housekeeping staff. Upon entering the restroom, I was greeted with an alarming level of uncleanliness on the bathroom floor. There was a noticeable accumulation of hair and dirt, creating an unsanitary and uncomfortable environment. Despite my efforts to report this matter to the front desk, I was met with an unhelpful response, stating that the cleaning staff had already departed for the day. This left me in the unfortunate position of having to clean the restroom floor myself, which is an experience that should never have occurred during my stay. The disappointments continued as I settled into bed, only to discover a prominent stain on the bedsheet. This oversight by the housekeeping team was both distressing and unacceptable, as it indicated a lack of attention to detail and a disregard for guest comfort.

2

Saverio

24 May 2025

·

Stayed 4 nights

Got checked in not even there 20min found bed bugs in bed room wasnt clean got moved to another room and found more bugs after asking for a refund was told cant do anything till the next day left location they weren't even apologetic horrible service they were spraying bug spray in hallway after we complained

10

Connie

2 Jan 2026

·

Stayed 2 nights

Wonderful stay! The room was very clean. The breakfast was very good, the fresh warm cinnamon buns were the best! The pool and tub were great. Biggest hot tub I’ve seen and was hot! ( not just warm like others I’ve been too).

4

Joan

27 Jul 2025

·

Stayed 1 night

Didn’t like finding a live cockroach in our daughter’s room when we checked in. The air conditioner didn’t work in our room or our son’s room. He called front desk 3 times and no one fixed it. Breakfast server couldn’t keep food supplied during busy time. Hot tub had cold water.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with comfortable beds, but several reviews cite noise from hallways or the interstate, older or confusing TVs, sliding bathroom doors that don’t lock, and HVAC or shade problems.

Related guest reviews

8

Shaji

23 Jun 2024

·

Stayed 1 night

Room was not soundproof- otherwise it was perfect!

10

Marjorie

1 Sept 2025

·

Stayed 1 night

The room was very large and very clean. We would stay there again.

6

Jeff

28 Jul 2025

·

Stayed 1 night

Old TVs blinds didn't work but was clean.

6

Martha

27 Apr 2023

·

Stayed 1 night

Hotel was overall good, our accessible room was at the farthest point from the entrance, our room needed repair to the blackout curtains as they didn’t cover the entire window nor did we have any other type of window coverings to provide privacy and our heating unit kept ticking after shutting down. We eventually had to shut the unit off to get to sleep.

8

CAROLINE

20 Aug 2025

·

Stayed 1 night

The hotel is convenient location after long hours driving, the check in was very easy and simple. The only inconvenience the TV service must be update with smart TV been able to connect our own services or better cable service I couldn’t watch nothing of my preference and I wasn’t able to connect my own service. Not even radio.

10

John

25 Nov 2025

·

Stayed 1 night

Nice clean comfortable room, Keurig coffe in room, quiet, great pillows

8

Heather

17 Aug 2024

·

Stayed 1 night

Very nice stay. The hotel was clean and comfortable. Breakfast was good. The only thing to note is that you can hear the road noise if your room is on the side facing the interstate.

6

Daniel

12 Aug 2024

·

Stayed 4 nights

We enjoyed our stay, however, the doors on the bathrooms don't lock, just sliding doors (you can see through open spaces), doors (I believe are being replaced in the Fall?) have to be pulled hard to shut, almost like being slammed, and difficult to open. I also left a rather expensive hoodie (San Fransisco Hard Rock Cafe, white so it blended in with the sheets). Called a day later to get it back, somehow, it never turned up. Overall, hotel was clean, and staff were all friendly. OH, the pool was FREEZING!

4

Cynthia

1 Dec 2024

·

Stayed 2 nights

I reserved a king room. When I got there they I have 2 queens ( they changed it as I also asked for connecting rooms so they changed the king for 2 queens to accomodate the connecting rooms). When I told them I still wanted the king bed I was given a bit of attitude. Eventually she gave us a king room.. I had 2 rooms, one room the heater broke in the middle of the night.. We woke up to a freezing room!.

2

Tracy

23 Mar 2025

·

Stayed 1 night

The room door wouldn’t shut properly and Could be opened just by pushing on it slightly, also the heat didn’t work and it was freezing.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful with quick check-in and prompt fixes, but some guests experienced poor communication, limited assistance with bookings or policies, and effects of understaffing.

Related guest reviews

2

Kathleen

28 Jul 2024

·

Stayed 1 night

We arrived at the Holiday Inn Express on Friday night after having driven 900 miles that day only to learn that this "pet friendly" hotel no longer allows pets, despite Hotels.com showing it as pet friendly upon booking and even the morning of the stay. We were not able to stay there and had to find another hotel at 9pm at night - resulting in a significantly higher room rate and frustration. The front desk people were apologetic, but did not help in rebooking us at different property - saying only...We really need to get that updated on Hotels.com.

10

Jason

9 Jul 2025

·

Stayed 1 night

The staff was amazing. They recommended a local restaurant for dinner and it was the best. Love the free bottles of water. Great touch.

10

Tara

22 Jul 2024

·

Stayed 1 night

Friendly and knowledgable staff. Our check-in was very fast. Our fan was very loud after testing the air conditioner We mentioned it to the front staff who provided us with a new room and had management looking into fixing the fan. We noticed arrived within the hour was clean with lots of towels available. Hot Breakfast was great With many options, including a pancake maker. We are used to seeing the waffle maker, but this was our first time with a pancake Maker! My 10 year old son loved it. Only stayed one night, but nice and Close to shopping And other amenities, including the interstate. Would stay again if we were in the area.

2

Scott

24 Aug 2025

·

Stayed 1 night

Check was at 3pm and we were seated in the lobby with my toddler for an 1hr 15mins bc upon arrival our room wasn’t ready! When we got to our room it was poorly put together. Staff leisurely passed us by while waiting for room to be complete with no communication! We paid good money for a one night stay and it wasn’t that great!

10

Gary L.

1 Oct 2025

·

Stayed 1 night

Decent food choices nearby. Excellent reception staff

2

Matthew

14 Jan 2024

·

Stayed 1 night

We reserved a room with one king bed or one queen bed. They switched our reservation after seeing we were a gay couple to make us stay in a double bed room. The front desk agent said to us that we either take it or leave the hotel. Terrible customer service and will never stay here again because of that front desk agent being homophobic.

10

matt

5 May 2025

·

Stayed 1 night

Very clean. Great staff. Help with a billing situation. No problems at all.

4

Jeff

7 Aug 2023

·

Stayed 1 night

Upon my arrival and check-in at your hotel, my excitement quickly turned into dismay as I encountered a series of issues that marred my stay. To begin with, I noticed that the door to my room was propped open. While I was informed that it might have been due to recent maid service, this immediately raised concerns about the security of my belongings and the overall professionalism of the housekeeping staff. Upon entering the restroom, I was greeted with an alarming level of uncleanliness on the bathroom floor. There was a noticeable accumulation of hair and dirt, creating an unsanitary and uncomfortable environment. Despite my efforts to report this matter to the front desk, I was met with an unhelpful response, stating that the cleaning staff had already departed for the day. This left me in the unfortunate position of having to clean the restroom floor myself, which is an experience that should never have occurred during my stay. The disappointments continued as I settled into bed, only to discover a prominent stain on the bedsheet. This oversight by the housekeeping team was both distressing and unacceptable, as it indicated a lack of attention to detail and a disregard for guest comfort.

10

Debra

16 Jul 2023

·

Stayed 1 night

Had an issue with volume on tv and they immediately came up and fixed it. Front desk staff was super!

10

Sarah

31 Aug 2025

·

Stayed 1 night

Everything was great! Staff was super friendly I needed a few things and everytime I asked for them they never hesitated and was super happy to help!

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AI-generated summary based on recent guest reviews

Location

Conveniently just off I-90 and close to shopping and restaurants; many used it as a simple stopover between destinations. Rooms on the interstate side can pick up road noise.

Related guest reviews

10

Alison

2 Aug 2023

·

Stayed 1 night

I chose this location as it has easy access to the interstate and was the right distance in to my journey. Excellent staff, great rooms. I used the gym which had enough for me to get a good workout in. There were lots of people in the pool. Everywhere was clean. My door was sticking but maintenance got on to it straight away. Well managed property. I would stay here again

10

Michael

12 Mar 2025

·

Stayed 1 night

Great location

10

Joan

20 Dec 2023

·

Stayed 1 night

Perfect stop off the highway. Convenient, clean, quiet. All you need, nothing you don’t

8

sean

30 Aug 2024

·

Stayed 1 night

Right off the main highway

10

Bryan

11 Aug 2024

·

Stayed 1 night

Clean room, friendly staff, great free breakfast, nice quiet area right off Interstate 90

10

Brent

25 Aug 2023

·

Stayed 1 night

So convenient and great staff. Breakfast was perfect too. Close to Rochester and Palmyra

10

Andrea

5 Aug 2025

·

Stayed 1 night

Convenient location with excellent shopping and dining close by. Clean, comfortable and helpful staff.

8

Heather

17 Aug 2024

·

Stayed 1 night

Very nice stay. The hotel was clean and comfortable. Breakfast was good. The only thing to note is that you can hear the road noise if your room is on the side facing the interstate.

10

Mary

26 Jun 2024

·

Stayed 1 night

We were on our way through NY and just needed a good night sleep . This was easy off and on the main road and quite. The room was very clean, AC was on when we got there on a super hot day. Room and bathroom were clean. The bed was awesome . Left too early to try the breakfast. Would stay here again

10

Alina

21 Jul 2024

·

Stayed 1 night

This property is in a great location. We travelled from Niagra Falls towards Watkins Glen state part. The place is cleaner that some super expensive hotels that I’ve stayed at.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is a common highlight with good variety and popular cinnamon rolls. A few reviews mention items not being replenished, equipment issues, or disposable plates.

Related guest reviews

8

Roja

23 Jul 2025

·

Stayed 1 night

Breakfast could have more varieties and could use normal plates rather than use and throw plates.

10

Tara

22 Jul 2024

·

Stayed 1 night

Friendly and knowledgable staff. Our check-in was very fast. Our fan was very loud after testing the air conditioner We mentioned it to the front staff who provided us with a new room and had management looking into fixing the fan. We noticed arrived within the hour was clean with lots of towels available. Hot Breakfast was great With many options, including a pancake maker. We are used to seeing the waffle maker, but this was our first time with a pancake Maker! My 10 year old son loved it. Only stayed one night, but nice and Close to shopping And other amenities, including the interstate. Would stay again if we were in the area.

10

Christine

31 Jul 2025

·

Stayed 3 nights

Great stay. Loved hot breakfast selections. Attentive staff. Clean room.

6

Sarah

17 Oct 2025

·

Stayed 2 nights

Our stay was just “okay”. The most frustrating thing was that my husband got woken up by a LOUD BUS each morning super early before 5am. That was really annoying and would have been nice to know that it may be a regular occurrence there. Losing sleep like that messes up the day! It was also frustrating because I am Deaf and the TVs closed captions literally covered the whole screen with a black box. We had to go buy a Roku to be able to watch TV. The pool was cloudy and gross and the hottub was also cloudy. We needed to do laundry and the washer soap dispenser didn’t work, we had to run our laundry twice after troubleshooting ourselves because the staff were no help and never returned our call. The breakfast was excellent each morning and had variety. The worker there did a great job!

10

Bonnie

30 Dec 2025

·

Stayed 1 night

The clean room, the comfortable bed, the good breakfast, & the friendly staff!

10

Brian

6 Feb 2023

·

Stayed 1 night

Comfortable beds. Cinnamon rolls for breakfast.

8

Tina

27 Mar 2023

·

Stayed 2 nights

Large lobby with a variety of seating and a beautiful outdoor patio with a firepit. There's a good size indoor pool and hot tub. The gym had a variety of equipment and all were in good shape. Most staff was super friendly and accommodating. The hotel is very clean. The only disappointment was the free breakfast and lack of coffee available in the lobby, however there were Keurigs in each room. The breakfast attendant did not keep food stocked during breakfast hours. I had to ask if there was any fruit both days because she wouldn't keep the bowls stocked. Empty bins for cinnamon rolls and omelets on the second day of our stay. Not sure if they ran out or if she just didn't keep put them out. Shout out to Steve, Taryn, and Chris who went above and beyond to make our stay extra enjoyable!

10

Igor

5 Aug 2025

·

Stayed 1 night

Check in was fast, everything was explained. Pool is good. Breakfast was excellent. Property located in good place.

6

Elizabeth

9 Aug 2025

·

Stayed 2 nights

Room and bathroom were ok except the carpet was full of spots. Breakfast was terrible. Pancake machine was broken.

10

Connie

2 Jan 2026

·

Stayed 2 nights

Wonderful stay! The room was very clean. The breakfast was very good, the fresh warm cinnamon buns were the best! The pool and tub were great. Biggest hot tub I’ve seen and was hot! ( not just warm like others I’ve been too).

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $114	2 $122	3 $123	4 $125	5 $150	6 $176	7 $171
8 $120	9 $121	10 $120	11 $120	12 $144	13 $187	14 $127
15 $113	16 $117	17 $113	18 $121	19 $141	20 $150	21 $154
22 $105	23 $109	24 $110	25 $111	26 $125	27 $134	28 $127
29 $101	30 $105

Holiday Inn Express Rochester-Victor by IHG

Prices for Holiday Inn Express Rochester-Victor by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed, Accessible (Mobility, Accessible Tub)

Suite, Multiple Beds (Additional Living Area)

Standard Room

Suite, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Guest reviews of Holiday Inn Express Rochester-Victor by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Rochester-Victor by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $181
25 $121	26 $126	27 $139	28 $110	29 $114	30 $123	31 $123