Name: Hyatt Place Cincinnati Blue Ash
Address: 11435 Reed Hartman Highway, Cincinnati, Ohio, United States of America, Cincinnati, Ohio, US
Price range: US$84–US$119 per night
Rating: 7.65

What guests think

At Hyatt Place Cincinnati Blue Ash, travelers report friendly staff and generally spacious, comfortable rooms, but many also note an aging property with inconsistent cleanliness, maintenance problems, a hit or miss breakfast, and recurring outdoor pool closures or issues.

The location is convenient to highways and area attractions and feels safe, though dining options are not very walkable. Guests like the bed comfort and room size, but mention small bathrooms, dated decor, noise from elevators or thin walls, and occasional HVAC or plumbing issues. Service can be pleasant yet uneven, with occasional billing hiccups and missed housekeeping. Expect a convenient stay with variable upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Outdoor pool frequently closed or poorly maintained (green water, missing tiles, broken umbrellas), and the surrounding area looks run down. Some mention a small or closed bar and an occasionally dirty gym; parking is generally available.

Related guest reviews

6

tyler

18 Jul 2024

·

Stayed 3 nights

Check in was super quick and easy. Room was clean and they were quick to provide extra pillows and towels when asked. The lobby smelled good and was overall clean. The pool area was a little rough. All the umbrellas were broken and quite a bit of missing tile and overgrown plants around the property. Bedding was clean and the hotel was quiet. There was no fan in the bathroom so the room got very hot when we were getting showers. I would consider this hotel again.

2

Kathleen

3 Aug 2025

·

Stayed 1 night

Pool was not working, there was no hot water for showers, and the breakfast was underwhelming. We would have chosen a hotel closer to our destination, but trusted Hyatt to have better amenties.

6

Michael

17 Mar 2025

·

Stayed 1 night

I like the Hyatt Place properties having positive experiences from a Northern Ohio location. This Cincinnati area property left me unimpressed. First, the positives. My room was clean w fresh towels. The staff I encountered was friendly. I had no safety concerns with the hotel or surrounding area. Now the negatives. During check in, there was a significant wait, as the only clerk on duty was gathering fresh towels for another guest. Overall cleanliness in the common areas was only fair. There was debris on the floor in the lobby. The elevators were also clearly not regularly checked. When I exited the 2nd floor elevator at 10 PM, there were used napkins on a table in the elevator lobby. Those napkins were still there at 9AM the next morning. The breakfast was disappointing. There was not the usual selection. I don't think the "eggs" or "sausage" were real My breakfast ultimately consisted of toast and jam. There appears to be a staffing issue. There was a sign in the lobby stating the hotel was hiring front desk & housekeeping positions. I was very annoyed the bar closed at 10:00 PM on a Saturday night. What is the point. Other HP properties kept the bar open until midnight. Also, the hotel staff I encountered did not appear to wear uniforms. That did not bother me as much they did not even wear a badge to identify themselves as staff. My stay was fine, but just that. I doubt I will go back to this property anytime soon, though.

6

Kirsten

3 Aug 2025

·

Stayed 4 nights

The cleaning crew was at night, so the vacuum was going off at 11:30pm the first night. Front desk told us no one one was staying above us so we were wrong. Next night we get back after 10:30pm and the cleaners are vacuuming the hallways and rooms so it was definitely the cleaners the night before too. The pool was green and full of algae so it was closed. The bathroom had a gap of two inches between the tub faucet and wall. It was a large round hole. So water was getting in the wall. Probably a ton of mold behind there. But the people were nice and the neighborhood was good so it was okay enough. Not super clean and breakfast was kind of gross. I would not stay again but it wasn’t awful…

4

Robin

2 Aug 2025

·

Stayed 1 night

Pool was green

6

Andrew

5 Jul 2024

·

Stayed 2 nights

Property in need of renovation and not being kept up to Hyatt standards. Weeds in landscaping, broken and missing tiles around pool, broken pool furniture, dead plants in planters.

8

Claudia

14 Sept 2023

·

Stayed 1 night

They advertised having a pool. Unfortunately, the pool was outdoors and closed on Sept 12th.

2

Crystal

5 Aug 2025

·

Stayed 1 night

pool was broken and they let us check in before telling us. only reason we came.

6

SCOTT

5 Sept 2023

·

Stayed 2 nights

The whole outdoor area by the pool and to get to the pool was ugly. The pool is clean, but the weeds that surround the pool patio are unmaintained, much like the whole back of the hotel. Also, they don't clean your room until the third or fourth day, unless you ask for it. We never once saw a maid's cart or anyone cleaning rooms.

2

Debora

5 Aug 2025

·

Stayed 1 night

I booked this for Cincinnati with it having like an eight or nine rating. I made sure there was an outdoor pool because I was Uber 16-year-old around Columbus and Cincinnati for a few days for my son‘s birthday and when my downtime I wanted to lay out the pool Well if I can submit a picture, you’ll see the green slime but they called an outdoor pool. Got over that went to take a shower that evening before dinner had to stand in my son‘s water from his previous shower and then mine turn off the water so it didn’t overflow And I have a picture of that. Went down for breakfast. Waited 30 some minutes still no coffee. There was one poor girl the same one at the desk that was trying to refill food and drinks for everybody never got my coffee. There was not enough food for everybody so we didn’t eat there we left the place was dirty. Unacceptable. I think I should expect at the least cleanliness and a cup of coffee when I’m paying $150 a night for a room.

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Cleanliness

Cleanliness is inconsistent: repeated reports of dirty rooms and bathrooms, smoke or other odors, dirty elevators and hallways, and occasional pests, though several guests also noted clean rooms.

Related guest reviews

2

Abraham

15 Aug 2025

·

Stayed 1 night

Everything—from the lobby, hallways, elevators, and even the room and restroom—was dirty and poorly maintained. Check-in took an unreasonably long time, and the staff didn’t seem concerned about the delay. Overall, this was an unpleasant experience, and I strongly recommend avoiding this hotel.

6

Shannon

20 Mar 2023

·

Stayed 1 night

This is a tough review because it’s a very nice property in a great location, but we were given a handicapped room with NO pull out sofa even though we booked one WITH a pullout because our son needed to sleep on it. Instead, he had to sleep on the couch and said it smelled like vomit. We also woke up to the bathroom floor covered in small black bugs crawling all over…I think they were ants, but it was gross. Hopefully the room we were supposed to have gotten would have been nice.

2

Peter

15 Aug 2025

·

Stayed 3 nights

Bathroom door know broken. We got locked in every day. Cleaning was leaking in our room after a rainstorm. Bathroom dirty. Only 1 bed was made after room service on the first day. Lobby had water at the entrance after the rains.

4

Ann Jouly

28 Sept 2025

·

Stayed 1 night

People at the front desk were wonderful, and the hotel is nice, however, my experience was bad because my room was dirty. The beds were full of hair, we found a drink bottle on the floor, the soap holder was nasty and the room in general was dirty. We had to ask for new sheets. It’s bad that the cleanliness of the room ruined our whole experience.

2

Casey

27 Oct 2024

·

Stayed 2 nights

We found so many cockroaches in our room we had to pack up and find another hotel. Also the ac didn’t work so it stayed in the high 70’s

2

Ciera

13 Jul 2025

·

Stayed 1 night

No towels in pool, someone else told front desk she said she would send someone, they didn’t bring them the whole night. Gym was dirty also no towels. Leaking ceilings… my room I paid 353$ and my room smelled so bad of smoke, was old orange peels on the side of the bed so clearly it wasn’t cleaned. When I told the front desk that they said they would send house keeping. I should have been offered another room. Housekeeping never came. This hotel is not worth the money at all.

2

Megan

5 Apr 2023

·

Stayed 2 nights

I hate writing bad reviews on people or places but this places burned me bad, I will never stay at a Hyatt again don’t care where, nope never again! I was disgusted. I notice a spell while walking up to our room- not a pleasant one at that. Our room had very noticeable shotty repairs done, touched up doors, walls and stained couch. Pull out couch had no sheets or bedding upon opening it up -there were very! Noticeable stains, I know it’s a hotel but I shouldn’t of seen that -bad cleaning and maid services. The closet door was off it’s hinges. Bathroom lights were missing the rims that cover the holes in the ceiling, there was mold in the shower, and door didn’t lock and door was from a camper and it was beaten up and and shotty repaired and painted. 6. Woke up and found droppings? Looked like little mouse pellets all over the sheet I had just slept in and my husband had a big one stuck to his back he found when he showered. -I thought we’ll the maid will clean in here and change the bedding. Came back to the room 7 hrs later still the same bedding and no cleaning had been done, I didn’t see a maid or something going to through rooms all day! I saw other guests besides our selves but no one cleaning anything! Waited longer and then my daughter! Started screaming because she has bugs crawling on her! Not kidding, little ants were everywhere found them in my purse and picked up the bag from the floor and there was a larger poop. I was done! None of it surprised the staff!

2

Wendy

23 Mar 2025

·

Stayed 2 nights

It was horrible , dirty rooms the bed had a blood stain fridge was dirty , shower had no water pressure, the shampoo and body wash bottles were empty. It was a really disappointed Experience

6

Amber

20 May 2025

·

Stayed 1 night

The staff is friendly, but the room is not updated and it was dirty. I had dirty towels and an unclean shower in my room. When I arrived for breakfast, breakfast was not setup yet because it seemed they were running behind, so my only options provided at breakfast were fruit and oatmeal. The hotel location is convenient for being close to restaurants and the highway.

6

Jude

31 Aug 2025

·

Stayed 3 nights

Elevator very dirty

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Rooms

Rooms are generally spacious with comfortable beds and a separate sitting area in many units, but decor feels dated, bathrooms are small, and some report elevator or hallway noise plus occasional HVAC or plumbing quirks.

Related guest reviews

6

Dan

23 Sept 2024

·

Stayed 2 nights

King size Mattress was not high quality. Evert time my wife rolled over I felt it.

8

Holly

30 Jul 2025

·

Stayed 1 night

The room was good-sized and we were able to spread out a little bit and didn't feel cramped, even with all our luggage. The air conditioner was kind of loud with a clicking sound, but really that was the only complaint. Breakfast was ok, not great, but the hotel was clean and quiet and those are more important qualities to us.

4

Kelly

14 Aug 2023

·

Stayed 2 nights

The building was very run down. The carpet was peeling away in our room, the toilet wouldn’t flush properly, the walls were paper thin and you could hear EVERYTHING next door. When the water would run in an adjacent room you could hear it through the walls also. The bathroom was extremely tiny, no room to move at all. The lobby was very nice but that was the only part of the building that seems to be kept up with.

4

Roger Mr

17 May 2024

·

Stayed 4 nights

Well used facility, needs refurbishment, odours at times, very very noisy air conditioning...

10

Chris

11 Aug 2025

·

Stayed 3 nights

The room was large, the beds were comfortable and staff were friendly and diligent. Our tub drained very slowly.

4

Shawn

17 Mar 2024

·

Stayed 1 night

Didn't sleep elevator went up and down all night no sleep at all

6

Prasanna

26 Oct 2025

·

Stayed 1 night

Room had faulty faucets. Power plugs were difficult to use. Space in the batch room is very small.

10

Dawn

1 Aug 2025

·

Stayed 1 night

Close to our destination, spacious and clean!

10

Jeremy

1 Jun 2024

·

Stayed 1 night

Room was nice and clean very spacious.

10

Steve

31 Jul 2025

·

Stayed 1 night

This is a nice hotel with a separate living area with sink and fridge. Very nice and clean.

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Service

Staff are frequently praised as friendly and accommodating, but service is uneven with reports of long or confusing check-ins, billing or double-charge issues, missed housekeeping, and limited staffing at busy times.

Related guest reviews

6

ANTHONY

19 Oct 2023

·

Stayed 1 night

Staff failed to give the wake up call that was requested night before Shower body wash dispenser was empty Breakfast was not ready by the scheduled 6:30 am

4

Keileigh

30 Jul 2025

·

Stayed 1 night

We were doing a road trip and this hotel was 1 night of our stay. Before arriving I had called and talked to a front desk lady and informed her that we would be checking in late (we were driving 14 hours to make it there), she assured me that this would be no problem. Upon arriving the front desk person said that he wasn’t informed and had already charged me a no show fee. Then, he had me pay for a whole other room under the guise of it being my incidental fee…. It was not and my credit card statement shows this since incidentals fall off. I paid for this room TWICE because the person did not understand that I had already paid online before hand. Now I have to call and see if they will give me a refund considering I paid twice and only stayed in the hotel room for 6 hours….

4

Amanda

21 Mar 2024

·

Stayed 4 nights

We have stayed here before, and were very happy then, so we booked again and it has gone downhill so much! I was in my room alone and a man who was not staff knocked on my door and opened the door and came in , when He saw me apologized and left. Staff said they would look into this as it looked like a master key had been taken from the staff. They never got back to us on this! We felt uncomfortable being there after this incident and won't be back!

10

Maria

25 Feb 2024

·

Stayed 1 night

Friendly competent staff, clean and comfortable rooms

8

JoAnn

20 Jun 2023

·

Stayed 3 nights

Overall room experience was very comfortable and clean checking in, but over a 3/night stay my room was not clean not once even after asking for my room to be cleaned. It was very disappointing for me to return late to the hotel and the room was not cleaned. In observing the amount of guests, it appeared to me, it was fully booked for my stay, which was the cause for the elevators running very slow and it was only two elevators.

10

Deborah

27 Oct 2025

·

Stayed 1 night

The staff was great 😊

8

Shydenaya

21 Jun 2025

·

Stayed 2 nights

Hotel room was clean. The main complaint I had was the toilet never stopped running and the wakman at the front desk when i checked in didn't really seem to know what she was doing. She kept trying to charge my card for the room stay even though i had already been charged. I had to show he my credit card statement and my receipt from hotels.com for her to stop. She tried to charge my card for the full stay 4 times before i was able to get her to stop. Thankfully i used a credit card and not my debit card or it would have ruined the entire trip. Other than that no problems with our stay.

4

Brenda

17 Aug 2024

·

Stayed 6 nights

Asked the front desk to have our room cleaned two different times and it wasn't done. The workout room was dirty and asked for disinfectant and it was never replaced. We have stayed at a lot of Hyatt and this one was less than stellar

2

James

26 Jul 2025

·

Stayed 1 night

I paid thru Hotels.com, but the hotel said they need to run my card. They then charged me two more times for the one night stay. I have called the hotel and they said a manager would call back. I will have my credit card company reverse the extra charges tomorrow if hotel management will not.

6

Quesha

25 May 2023

·

Stayed 5 nights

The workers were very friendly and at times not professional! But other than that the manager was very pleasant!

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Location

Convenient to the interstate and area attractions like Kings Island; generally safe and quiet, though the immediate area is not very walkable.

Related guest reviews

10

Nery J Cano

29 Sept 2024

·

Stayed 2 nights

Excellent Location, really close to the interstate.

8

Robert

17 Feb 2025

·

Stayed 6 nights

Pros were excellent location, room was clean, and price was reasonable. Cons were there was very little water pressure in shower, no housekeeping service unless you make a specific request, the hallway music was too loud at night despite requests to turn it down. We have stayed there on previous occasions and would probably do so again.

10

Chris

7 Aug 2024

·

Stayed 3 nights

Perfect for Kings Island

8

HENRY

28 Jun 2024

·

Stayed 2 nights

Clean, comfortable, and located for the things we were doing for the few days we were in the area.

8

Maryssa

26 May 2023

·

Stayed 2 nights

No surprises, everything was as advertised. Convenient location

10

Michelle

11 Aug 2023

·

Stayed 1 night

The property and staff are great! The only downfall is you must drive or get delivery for food. Not a walkable place at all.

10

Mark

1 Jul 2024

·

Stayed 1 night

The establishment is centrally located and minutes away from eateries and shopping. The staff is professional and courteous. The rooms are spacious and tidy; however, it is time to check out the plumbing: the toilet pressure and shower drainage is slow. Overall, our stay was pleasant.

10

Bryan

29 Dec 2023

·

Stayed 5 nights

Convenient location, close to expressway, yet quiet and safe. Walking distance to Starbucks and a few other restaurants. Great value for the money.

10

Jude

8 Aug 2024

·

Stayed 1 night

Safe area

8

Anthony

3 Aug 2024

·

Stayed 5 nights

We enjoyed are stay, most staff was friendly and helpful. Unfortunately we had our cars broken into. I do realize that is out of their control

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Dining

Breakfast feedback is mixed: some call it good or fabulous, while others find it limited, packaged, or poorly stocked with items running out and early cutoff times. The bar or kitchen may be small or closed at times.

Related guest reviews

6

ANTHONY

19 Oct 2023

·

Stayed 1 night

Staff failed to give the wake up call that was requested night before Shower body wash dispenser was empty Breakfast was not ready by the scheduled 6:30 am

2

David

17 Aug 2025

·

Stayed 1 night

Don’t be fooled by the photos!! Breakfast was horrible, the floor we stayed on smelled horrible. Pool was freezing. And they charged about $100 less than we paid for our room. Such a disappointment.

6

Michael

17 Mar 2025

·

Stayed 1 night

I like the Hyatt Place properties having positive experiences from a Northern Ohio location. This Cincinnati area property left me unimpressed. First, the positives. My room was clean w fresh towels. The staff I encountered was friendly. I had no safety concerns with the hotel or surrounding area. Now the negatives. During check in, there was a significant wait, as the only clerk on duty was gathering fresh towels for another guest. Overall cleanliness in the common areas was only fair. There was debris on the floor in the lobby. The elevators were also clearly not regularly checked. When I exited the 2nd floor elevator at 10 PM, there were used napkins on a table in the elevator lobby. Those napkins were still there at 9AM the next morning. The breakfast was disappointing. There was not the usual selection. I don't think the "eggs" or "sausage" were real My breakfast ultimately consisted of toast and jam. There appears to be a staffing issue. There was a sign in the lobby stating the hotel was hiring front desk & housekeeping positions. I was very annoyed the bar closed at 10:00 PM on a Saturday night. What is the point. Other HP properties kept the bar open until midnight. Also, the hotel staff I encountered did not appear to wear uniforms. That did not bother me as much they did not even wear a badge to identify themselves as staff. My stay was fine, but just that. I doubt I will go back to this property anytime soon, though.

4

GETER Y YUDITH

16 Jul 2024

·

Stayed 5 nights

breakfast time finish too early, poor selections

8

Margaret

3 Jun 2024

·

Stayed 2 nights

Great breakfast!

6

Stephanie

13 Oct 2025

·

Stayed 3 nights

For a cheap hotel, it was fine. The hotel was full the first two nights of our stay, with lots of kids, and the elevator noise in our room was very distracting. The kids were on the elevator constantly. We asked to switch rooms but could not. We tried several times. Communication from the staff about the exact time we had to come to the front desk to switch rooms was unclear. The last night of our stay the hotel was half empty and the elevator noise wasn't a problem. The breakfast consists entirely of packaged and re-heated foods. Nothing is cooked. Whatever they served called "eggs" didn't look or taste like eggs. The "pancakes" were cold and rubbery. The coffee was weak. We went out for breakfast and coffee elsewhere. I just expected better for this price. We clearly showed up during a very busy weekend filled with kids sports teams and the staff was overwhelmed.

4

Maryam

11 Aug 2024

·

Stayed 2 nights

I recently stayed at this Hyatt hotel and was disappointed by the experience, especially compared to other Hyatt properties. The cleanliness was lacking—my room was not cleaned daily, and the elevator was visibly dirty. The lobby felt overcrowded, with many people lounging around. The breakfast was another letdown; it lacked fresh fruit and staples like waffles or pancakes. To make matters worse, food ran out quickly, and when I asked for more, I was told they were out. Overall, this stay fell short of the standards I’ve come to expect from Hyatt.

10

Lacy

18 Jul 2025

·

Stayed 1 night

Great, quick stay! Breakfast was fabulous!

10

Kevin

14 Sept 2024

·

Stayed 1 night

We’ve stayed here from time to time and never have a bad experience. Room and lobby is clean, modern. Staff is friendly and accommodating. They added a dining menu that’s very minutes at this point but was a good start. Breakfast is the best. Worth the stay.

10

David

13 Apr 2023

·

Stayed 5 nights

We had a great stay. Room was very nice and price was reasonable. Breakfast was good although it would be nice if they changed the menu every 2 or 3 days. The same thing every day got pretty boring. My only real complaint was ventilation. The vent in the bathroom was never on. The outside air setting on the ac/heat was completely closed. So no fresh air to room. All in all I would still recommend staying at this location. Staff was extra nice.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$91
February	US$90
March	US$99
April	US$113
May	US$89
June	US$110
July	US$125
August	US$123
September	US$101
October	US$109
November	US$100
December	US$86

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $101	17 $101	18 $107	19 $107
20 $96	21 $101	22 $101	23 $86	24 $100	25 $116	26 $117
27 $84	28 $89	29 $86	30 $86

Su	Mo	Tu	We	Th	Fr	Sa
				1 $97	2 $119	3 $112
4 $97	5 $97	6 $97	7 $100	8 $97	9 $112	10 $113
11 $97	12 $97	13 $97	14 $97	15 $97	16 $101	17 $101
18 $97	19 $97	20 $97	21 $97	22 $97	23 $105	24 $105
25 $97	26 $97	27 $97	28 $97	29 $97	30 $105	31 $109

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Guest Room, Room, 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Room, 2 Double Beds (High Floor)

Guest Room, Room, 2 Double Beds

Room, 1 King Bed with Sofa Bed (High Floor)

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Cincinnati Blue Ash

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Prices for upcoming dates