Is parking available at the property?

Yes, free self-parking is available on-site. Limited parking is provided.

Is breakfast offered at the hotel?

Breakfast is not specifically mentioned, but guests can grab a bite from the snack bar/deli.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of USD 75 per pet per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 16:00 to 23:59, and check-out is at 11:00. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including accessible public areas and registration desk. Step-free entrances are available.

What is the location of the hotel in relation to key landmarks?

The hotel is centrally located in Sharonville, within a 15-minute drive of Xavier University and Sharonville Convention Center. It is approximately 13.1 miles from Kings Island and 11.9 miles from Cincinnati Zoo and Botanical Garden.

Does the hotel have a swimming pool?

Yes, there is an outdoor swimming pool available for guests to enjoy.

What are the hotel's policies for guests staying with children?

Up to 4 children aged 18 years and younger can stay for free when occupying the parent or guardian's room using existing bedding.

Sonesta ES Suites Cincinnati - Sharonville West

Average nightly price at Sonesta ES Suites Cincinnati - Sharonville West by month, last 12 months (USD)
Month	Average price
January	US$59
February	US$64
March	US$73
April	US$82
May	US$76
June	US$77
July	US$84
August	US$77
September	US$66
October	US$77
November	US$70
December	US$62

What guests think

At Sonesta ES Suites Cincinnati - Sharonville West, guests praise the spacious, apartment-style suites and convenient location near highways and dining, but many report inconsistent upkeep, with stained carpets, maintenance hiccups, and a pared-back breakfast that often runs short.

Several reviews mention smoke odors and noise from late-night activity, with some guests feeling uneasy on the grounds. The pool is frequently closed or dirty, and housekeeping and towel exchange policies are limited for short stays. Friendly staff and good value appear in many comments, yet expectations should be modest and flexible.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities draw frequent complaints: the pool is often closed or dirty, and laundry machines or parking can be problematic.

Related guest reviews

6

Rachael

12 Jul 2025

·

Stayed 2 nights

It was okay. The main reason I booked it was for the outdoor pool. It was closed the entire stay. Only gave us 2 towels and 1/4 roll of toilet paper. Had to wait close to 20 minutes for someone to come to the front desk to check me in. Was unaware ahead of time there was a $100 fee on top of paying for the room but that could have been an oversight of mine. It’s more like a glorified motel than what I’m used to from the Sonestas I’ve stayed at in Low Country

6

paula

21 Jul 2025

·

Stayed 4 nights

Very spacious but need general repairs and updates. Did not have enough clean towels for my length of stay. So bring your own. Pool was cloudy and dirty the whole stay even after ensured that it would be ready the next day. Did not trust to eat breakfast because rooms were not the cleanest.

6

Michelle

25 Jun 2025

·

Stayed 1 night

I didn’t like that the lock on the pool was broken. Instead of fixing it. We had to walk around. Or that the front desk would go help customers in their rooms and not put a sign out saying be right back. We waited over 10 minutes in the evening

8

Tasha

6 Jul 2024

·

Stayed 1 night

The lady at the desk was not friendly or welcoming at all. She was rude and fast talking rushing at check in. The pool had green water in it disappointed

10

Daniel

16 May 2025

·

Stayed 1 night

Nice clean place, just need to fix the pool

4

Leslie

4 Mar 2025

·

Stayed 1 night

Washers broke, locked with our clothes inside and it took us 3 hours to do laundry. There was a bug in our kitchen. The drapes won't stay closed. The lights in the bathroon did not work.

4

Mekena

14 Aug 2023

·

Stayed 5 nights

My room and 3 other rooms of the 6 we stayed in reaked of pot. When i asked if there was something they could do the girl showed me a picture of stuff to buy online. The day we needed the pool for our family get together it was closed because they dont have maintenance there everyday. Very upsetting.

6

Brenda

7 Jul 2024

·

Stayed 2 nights

Did not like - badly stained carpet throughout. Strong Smoke smell upon entering. Pool was not able to be used as they had it closed the 3 days we were there for cleaning. The outdoor lounge seating area cushions were wet so you couldn’t sit comfortably without getting wet. Breakfast is definitely minimal. Liked - room set up and space. Ease of location. Friendly staff.

4

Malinda

2 Sept 2024

·

Stayed 2 nights

The door in the room was falling off in the loft bedroom. The computers at the front wasn't working and the pool was so nasty it was closed my kids didn't get to swim worse stay

8

Anne

5 Jul 2024

·

Stayed 2 nights

When we arrived, they put us in an older unit that hadn't been updated or cleaned! It was dark, dingy and stains all over the floors. Both toilet seats were broken and sliding all over the place, one toilet wouldn't flush because the chain was broken and there was food in the fridge! See pictures. Glad I complained and asked for a different room! Thankfully, they moved us to a unit that had been marginally updated (still had some big stains on carpet), but much better. Breakfast was pitiful to say the least! Thankfully there was a Cracker Barrel close by! This picture of the pool must be from someplace else because theirs is tiny and only big enough for about 10 people, at best!!! We spent the day at Kings Island and just needed a place to rest at night, but I wouldn't stay here for the week and expect to set around the pool and enjoy the amenities!

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Cleanliness

Cleanliness feedback is inconsistent, with many reports of stained carpets, strong smoke odors, and pests such as ants and roaches, though some guests did find their rooms clean.

Related guest reviews

2

Michael

29 Apr 2025

·

Stayed 3 nights

The condition of the rooms at this hotel were horrible. I would not recommend that my worst enemy stayed at this location. The pictures in their advertisements were not reflective of the rooms I encountered on my brief visit. I use the word visit because I did not stay at the location. On top of the horrendous cleanliness the room also reeked of smoke. I spent almost $600 more for a three night stay at another hotel during this trip to Cincinnati. I would strongly encourage Josh the new owner to thoroughly evaluate each room and ensure that each one is in acceptable conditions for guests. Worst hotel experience of my life!

2

Kimberly

30 Jul 2025

·

Stayed 6 nights

The layout of the room is great! We specifically chose it because it had a loft area with separate bathrooms & a kitchen. But it was very dirty on the floor, in the corners, on the curtains & there were several dark hairs remaining on towels & the toilet. We let the front desk know & she gladly offered to show us other units. We looked at 3 or 4 more & they were all in the same condition or worse & smelled awful! So since it was so late & we still hadn’t had dinner, we stayed in our room that night & then told them the next morning that we’d be leaving. The property manager happened to be there at the time & was horrified by the photos we showed him & immediately refunded us in full! We had really wanted it to work out, because the units have a cute, condo type layout, but they need to be thoroughly cleaned & renovated.

2

Eugenia

28 Jul 2024

·

Stayed 1 night

PLEASE STAY AWAY! This place is just nasty!! Room had strong cigarette odor, dirty carpet/floors/walls, even our sheets were dirty. Had to call room.service for new sheets. Microwave didnt work and worst of all gnats and little bugs. Just burn the whole hotel down and start over! Please don't stay here. Just don't!!

2

Shanna

19 Jul 2025

·

Stayed 2 nights

The first room we were given keys to had ants crawling on the bedside table and all of the appliances were pulled out away from the wall and there was a terrible stench in the room, we let the front desk know and they moved us to another room. When we got into the second room there was food left on the window ledge, the bathroom floor was covered with hair, there was hair hanging from hangers on the back of the bathroom door, and there was a comb in the flower vase on the counter. The bathroom couner had some sticky brown substance on it and when wiping it off had a bunch of small hairs on it. When we let the front desk know about this room they said that they would have the manager come talk to us in the morning but there was no place they could move us. Upon waking in the morning and going to use a towel, there were hairs on the "clean" towel. Still no manager had come to the room and so we went to the front desk again and were told yet again that a manager would be sent to the room, never was, and then a friend staying at the same place said that they were told they had to leave the property for letting them know their concerns but the lady said they were "bashing the property" so once again went to see about talking to a manager and we were informed that we were being asked to leave the property and if we did not do so by 2:30 the police would be called. I was assured a full refund would be given however at checkout was told that we would not be refunded for the night.

2

Shanna

26 Jul 2025

·

Stayed 3 nights

When we arrived at our room there were bugs crawling on the tables and all of the appliances were pulled out from the wall. They got us another room and this one was just ad gross. There was food left in the window sills, hangers with hair hanging off of them on the back of the bathroom door, the bathroom floor had mounds of dirt and hair on it and the counters were sticky, lastly none of the tvs were set up.

2

Shane

19 Apr 2025

·

Stayed 1 night

Property is in shambles, our room despite looking clean ,to find out dirty sheets was placed on bed with what seemed to be a clean comforter, to finding BED BUGS on bed and sheets ,while room also reaked of a heavy smoker which they placed air fresher in to try and mask odor. P.s. we have photos to confirm!

2

Darrell

27 Jul 2025

·

Stayed 2 nights

I had to deal with bug infectation.

2

rebecca

29 Sept 2024

·

Stayed 2 nights

Dirty dirty dirty... the dust, stains on curtains,light fixture and walls in kitchen Were splattered with previous guest drinks, leading to the ants attracted to the dried up pop stains... toilet up in loft not flushing, all the shower curtains need replaced. Exposed electrical outlets and no light outside the door. Made it very hard to see going up the stairs to get in. Never agian, $250 deposit? Oh and the computer area was not accessible to guest? No thanks!

2

Tracy

27 Aug 2024

·

Stayed 3 nights

We got to the hotel a little before midnight and there were tons of people outside drinking, smoking, and made me extremely nervous. I had 5 kids I had to hurry inside because of people arguing. Once inside the room, the floors were disgusting and stained with dog poop, among other things. No joke, after taking showers, we walked around in the room and our feet were black and sticky. We had to wear shoes every time after showers. Is was like pulling teeth to get extra towels and when we asked for pans to use the oven, they told us use a glass bowl or something. The ceiling fan was broken and completely filled with dust along with other crap people must have thrown up into it. Lights flickering in the kitchen or just plain not working. Closet doors hanging off, spider webs in corners, and don't get me started on the dishes in the room. We ended up leaving a day early because we were so uncomfortable and it smelled funny. The only good thing was Jennifer who helped us and wasn't rude at all. Thanks so much for all your help.

4

Angel

3 Nov 2025

·

Stayed 2 nights

Room smelled bad bed not clean

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Rooms

Suites are spacious with full kitchens and a home-like layout, but decor is dated and guests cite issues with AC, TVs, locks, and noise from other guests.

Related guest reviews

10

Ashlee

7 Jul 2025

·

Stayed 1 night

This feels less like a hotel property and more like a timeshare resort. The room is the size and setup of a studio apartment complete with kitchen area, couch, bed, and bathroom. I really hope the price stays affordable because we definitely plan to come back time and time again.

8

Michael

5 Oct 2023

·

Stayed 1 night

Door lock didn’t work properly with electronic key

10

Sidney A

22 Jun 2025

·

Stayed 1 night

Nice big rooms full kitchen. Basketball court and grill by the pool. Less kids hanging around all night would be great.

10

Michelle

21 Mar 2025

·

Stayed 1 night

Spacious

6

Jordan

4 Oct 2023

·

Stayed 2 nights

I booked this hotel very last minute because we had some water flow issues arise suddenly in our home. Staff was very nice but the property itself needs updating. My first room had a very bad odor but the receptionist changed our room out no questions asked. Our second room carpets were not the cleanest. The shower area was small and the actual water was not hot. I thought maybe it was because we checked in pretty late and the hot water was low but it was the same temperature the rest of our stay as well.We took lukewarm showers the whole time. Overall a little below average I probably wouldn’t stay again.

6

Marnie

29 Jun 2025

·

Stayed 4 nights

While the place was clean and comfortable, it did not meet our expectations. I chose to stay at this particular hotel for the kitchen and pool. The kitchen is adequately sized but severely lacking in cookware and the pool was so tiny it was crowded at all times. The breakfast was touted as buffet-like but in our 4 night stay never saw more than the average cereal and coffee. Sunday breakfast had a waffle maker but I wouldn’t call that “buffet”.

6

Lea

8 Oct 2023

·

Stayed 2 nights

Pros: Some aspects of the room look like they've been updated. The kitchen was nice and well-stocked with dishes, soap, etc. The beds were comfortable, and all the TVs worked perfectly. The location is close to most areas in town, and you can easily get on 275, 71, and 75 within minutes. The price was good for the room we booked, and it wasn't a loud area despite being close to what a fire station. Things of note: Our room smelled heavily of smoke, despite being non-smoking. When people were smoking cigarettes (and other things) outside the rooms, the smells also came in. It was hard to breathe at first and even worse when the AC first started up. The door to our room looked damaged, as if it had been kicked in at one point. It wasn't sealed very well, and the security latch was loose. The carpets and vents had seen better days, and the lights in the bathrooms required warming up for a few minutes before they actually put any light out. All in all, I would recommend this hotel. It would be better if they'd do some upkeep/maintenance. It truly was exactly what we needed for the weekend.

8

Michael

29 Sept 2024

·

Stayed 2 nights

Location was good and staff were friendly. Room had an old smoke smell. Also dresser for TV was in front of patio door making it unusable. Breakfast seemed to be missing a protein and juice machine was in operable.

6

Fred

27 Jun 2025

·

Stayed 2 nights

The room we stayed in did not have air conditioner or it was out and they did not switch this out

8

Anne

5 Jul 2024

·

Stayed 2 nights

When we arrived, they put us in an older unit that hadn't been updated or cleaned! It was dark, dingy and stains all over the floors. Both toilet seats were broken and sliding all over the place, one toilet wouldn't flush because the chain was broken and there was food in the fridge! See pictures. Glad I complained and asked for a different room! Thankfully, they moved us to a unit that had been marginally updated (still had some big stains on carpet), but much better. Breakfast was pitiful to say the least! Thankfully there was a Cracker Barrel close by! This picture of the pool must be from someplace else because theirs is tiny and only big enough for about 10 people, at best!!! We spent the day at Kings Island and just needed a place to rest at night, but I wouldn't stay here for the week and expect to set around the pool and enjoy the amenities!

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Service

Staff are frequently described as friendly and helpful, yet responsiveness varies, with reports of rude interactions, long waits, and difficulty getting housekeeping or towel exchanges.

Related guest reviews

6

Ryan

9 Jun 2025

·

Stayed 1 night

Fairly inflexible and unpleasant staff who charged an exorbitant early check-in fee just because they can. Will take my business elsewhere.

10

Brittany

18 Feb 2025

·

Stayed 4 nights

Staff are extremely helpful and kind. Very clean and safe place

2

John

27 Apr 2025

·

Stayed 2 nights

BEWARE! Worst hotel experience I have ever had. I checked in and everything was fine, paid the $100 deposit. I was excellent guest when others were blaring the TV or outside with large groups of teenagers yelling so loud you can hear it in your room. Stomping feet above me etc. Since I was already there with all my items moved into the room I decided to extend my stay 2 days, I called the night before and asked what I needed to do and was informed to pay another $100 deposit, that's fine. Next day I go in to pay my deposit with the exact card I used upon my initial arrival and after the women with glasses looked at my card she told me to swipe it. Then immediately said it didnt go through swipe it again. I said no and checked my account and of course the money did come out I showed this to her and asked why would she ask me to repeatedly swipe my card? She said she didn't receive anything, and that I could come back in a hour and try my card again?! Why would I pay you another $100 when you didn't get it at first! I repeatedly asked her to try and solve issue because I'm out $100 and my room fee for 2 nights and you tell me you can't do anything and smile almost laughing at the situation. She refused to call her manager stated she didn't want to bother them, she had no problem with stealing my money and offering no solution. I LITERALLY HAD TO CALL THE POLICE to get a written statement saying I didn't stay at this location, so I could dispute. Still haven't got my money back.

10

Laura

18 Aug 2025

·

Stayed 1 night

Very nice hotel super friendly staff

10

Patricia

28 Nov 2024

·

Stayed 1 night

Jennifer at the front desk is a customer service all star! Every request was handled promptly and efficiently. Overall an amazing state great for the family couldn’t be better.

10

Aikia

27 Jul 2025

·

Stayed 3 nights

Enjoyed our stay! We were there for a bball tournament and it was in a convenient location. Mike the maintenance guy worked overtime replacing our television upon our stay and was very apologetic for the inconvenience. Mike even tried to exchange our room during this very busy weekend. That was great hospitality within itself. Just off his kindness alone I would give 5 stars.

2

Juana

7 Jul 2025

·

Stayed 3 nights

bad service

10

maryann

31 May 2025

·

Stayed 4 nights

Very friendly crew. Very good communication. A comfortable place to stay

10

George

12 Jun 2025

·

Stayed 3 nights

Courteous staff. Effortless check in and out. Nice unit.

2

Luz J

4 Jun 2025

·

Stayed 1 night

When i checked in the young lady was pleasnt. However the lackmof communication with Josh the owner wasnt a great experience. I had to show our conversation inorder to receive early che kin accommodation. Then for check-out rhe front desk coulsnt get a hold of Josh for late checout whenni sent a message back on May 9. Then the front desk failed to call me to make me aware. I had to go to them for an update and i Have an 8 month old baby. Poor communication poor customer service.

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Location

Convenient to highways, the convention center, and area dining; a few guests noted late-night activity on the property that affected comfort.

Related guest reviews

10

Robert

1 Jun 2023

·

Stayed 5 nights

Easy access to I-75 and just outside the limits of Cincinnati. Overall property was clean maintained. Room had everything you need in the kitchen.

8

Deborah

17 Aug 2025

·

Stayed 1 night

I was going to the Cincy Open. 15 minute drive to get the tournament site. I would stay there again when I volunteer.

8

Henry

29 Jul 2025

·

Stayed 2 nights

MY STAY WAS GOOD, QUICK CHECK IN AND OUT, STAFF WAS FRIENDLY. ROOM WAS CLEAN AND NICE AS WELL AZS BED WAS COMFY. DIDNT MAKE IT TO BREAKFAST. NO ICE MACHINE ON PROPERTY WHICH I THOUGHT WAS INCONVENIENT BUT OTHER THAN THAT MY STAY WAS GOOD. CLOSE TO MANY RESTAURANTS AND SHOPPING AND FREEWAYS.

8

Kozo

23 Jun 2024

·

Stayed 3 nights

Nice location to go to sharonville convention center. Staff is very nice and kind.

10

Brandon

14 Apr 2025

·

Stayed 1 night

Nice sized room. Good location.

10

Tim

8 Dec 2022

·

Stayed 1 night

Right off the highway, but safe and quiet. Property is clean and well taken care of.

10

Brittany

6 Sept 2023

·

Stayed 3 nights

Clean and quiet. Great location. Close to shopping and dining

8

David

27 May 2024

·

Stayed 3 nights

Overall this is a nice hotel being suites. The one i had was very clean with a woking kitchenette full size too. There’s also restaurants and shopping in the general vicinity. I will stay there again.

10

Leopoldo

31 Jul 2023

·

Stayed 2 nights

Staff was very cordial and helpful. Property is located close to several eating, shopping and entertainment areas. I would definitely recommend this location to friends and family.

8

Linda

18 Mar 2024

·

Stayed 2 nights

Good location!

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Dining

Breakfast is limited and inconsistently stocked, typically cereal, pastries, or waffles; several guests found items empty or unavailable.

Related guest reviews

8

Dan

27 Jun 2024

·

Stayed 3 nights

Nice but only one coffee for 3 days. Didn’t have healthy breakfast, no yogurt or oatmeal the 2nd day.

8

Jeff

13 Apr 2025

·

Stayed 2 nights

It was decent. The place was clean. It is in need of renovations. Things were missing in the room (hair dryer, TV remote, pillow was coming apart. ). They did fix all these problems. Breakfast was supposed to be a big breakfast, but with disappointment, the pans were all empty every morning. They only had waffles, cereal and yogurt.

6

Albert S

16 Nov 2025

·

Stayed 2 nights

Staff was courteous and friendly. Advertise breakfast, there was nothing but cold cereals. I don't like the TV. Unable to watch live games. Overall the room need to be updated .

6

Samuel

31 Aug 2025

·

Stayed 2 nights

Our room was nice. The other guests were extremely loud and they didn’t refill the breakfast even though it was supposed to be open for another 1.5 hours

4

Long

10 Mar 2024

·

Stayed 3 nights

The staff was wonderful. But the room had ants! In the bathroom kitchen etc. Morning breakfast most of the things were broken. Toaster, pancake machine etc.

8

Amanda

29 Aug 2025

·

Stayed 2 nights

The Fireplace in the rooms are awesome. They should upgrade the breakfast though

6

Brenda

7 Jul 2024

·

Stayed 2 nights

Did not like - badly stained carpet throughout. Strong Smoke smell upon entering. Pool was not able to be used as they had it closed the 3 days we were there for cleaning. The outdoor lounge seating area cushions were wet so you couldn’t sit comfortably without getting wet. Breakfast is definitely minimal. Liked - room set up and space. Ease of location. Friendly staff.

6

Marnie

29 Jun 2025

·

Stayed 4 nights

While the place was clean and comfortable, it did not meet our expectations. I chose to stay at this particular hotel for the kitchen and pool. The kitchen is adequately sized but severely lacking in cookware and the pool was so tiny it was crowded at all times. The breakfast was touted as buffet-like but in our 4 night stay never saw more than the average cereal and coffee. Sunday breakfast had a waffle maker but I wouldn’t call that “buffet”.

8

Robert

20 Jun 2023

·

Stayed 3 nights

Did not have breakfast that was included in amenities

8

Scott

23 Nov 2025

·

Stayed 1 night

Room was great! Breakfast was not.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $62	12 $59	13 $52	14 $52	15 $52	16 $78	17 $84
18 $62	19 $51	20 $51	21 $51	22 $51	23 $73	24 $78
25 $61	26 $59	27 $59	28 $59	29 $103	30 $81	31 $106

Su	Mo	Tu	We	Th	Fr	Sa
1 $61	2 $59	3 $59	4 $59	5 $59	6 $73	7 $78
8 $61	9 $59	10 $59	11 $59	12 $59	13 $72	14 $78
15 $61	16 $59	17 $59	18 $61	19 $60	20 $72	21 $78
22 $62	23 $60	24 $60	25 $61	26 $60	27 $73	28 $79
29 $62	30 $61

Sonesta ES Suites Cincinnati - Sharonville West

Prices for Sonesta ES Suites Cincinnati - Sharonville West

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 Queen Bed, Kitchen (Mobility, Roll in Shower)

Premium Studio, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 Queen Bed, Kitchen

Suite, 2 Bedrooms, Fireplace (Loft)

Premium Penthouse, 1 King Bed, Fireplace (Loft Suite)

Guest reviews of Sonesta ES Suites Cincinnati - Sharonville West

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sonesta ES Suites Cincinnati - Sharonville West

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