Name: Marriott Cincinnati Northeast
Address: 9664 Mason Montgomery Road, Cincinnati, Ohio, United States of America, Cincinnati, Ohio, US
Price range: US$178–US$292 per night
Rating: 8.75

What guests think

At Marriott Cincinnati Northeast, travellers frequently praise the friendly staff, clean modern rooms, and convenient location near Kings Island, shopping and dining, while noting mixed experiences with facilities such as pools, elevators, and air-conditioning.

Rooms can feel small and beds or pillows uncomfortable for some, and a few mention outdated or missing amenities like in-room microwaves and paid WiFi. On-site dining and bar receive praise for food and convenience, though breakfast is not included and service can be slow at busy times. A solid option for visits to the area, with some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor and outdoor pools are available but feedback varies: some enjoyed them, while others encountered dirty water, unheated temperatures, small size, or occasional closures. Elevators can be slow or out of service, parking may be crowded, and the gym is modest.

Related guest reviews

2

Sarah

5 Jul 2025

·

Stayed 1 night

This hotel was absolutely filthy. Our room was dirty and falling apart. The whole trim fell off the wall luckily I was able to pop it back on as I’m sure the hotel has done many times. It was musty. Pillows flat. Bathroom dirty. Pools full of bugs so we move to indoor pool that was full of dirt and hair. I was so disappointed in our stay. We came here specifically for the kids to swim and they wouldn’t even get in that nasty water. There were other families there who warned us before we even got in and I was hoping they were just being dramatic but nope it was THAT BAD. And then no one could rest with pillows so flat we had 3 stacked and it still wasn’t enough. I just wish we didn’t go here because it really ruined our trip. We just wanted a place to swim and relax before and after fireworks and this place wasn’t it.

10

Christopher

4 Jul 2023

·

Stayed 2 nights

The outdoor and indoor pool. Staff was wonderful and engaging.

2

Kuniyo

21 Apr 2024

·

Stayed 3 nights

First of all, we booked 2 bed option with Expedia, they only had one king bed room when we checked in. They also said they cannot refund the difference because we booked through 3rd party (Expedia). Second, the elevators is sooooo old and were broken half of the time while 3 days we stayed there. (this hotel is like a maze.. it’s not easy to find stairs neither and the stairs are so far away!!). So good luck getting back to your room, lol Third, housekeeping barely do any cleaning. They didn’t even take our trash.. at the end, we had mountain of trashes. Glass door to the bathroom was disgusting. Pool is so small and depressing, our girls didn’t wanted to go in. Same goes fitness room. And it’s a small thing but the water fountain in the lobby has “bottle option” but the bottle option is broken. So we couldn’t fill in our water bottle. Food options is good. Many restaurants near by. Other shops (marshals..etc) are near by too. That is the only positive side. Staffs were nice. I also like the little “spray” for the bed. Smells so nice.

6

E.

29 Jul 2024

·

Stayed 2 nights

Need better/more elevators. Very slow! Room was clean. Towels were thick & not stained. I would stay here again.

10

Kathleen

26 May 2025

·

Stayed 2 nights

Great stay, parking a little difficult (overly crowded). Nice room

8

Gary

2 May 2025

·

Stayed 3 nights

Just a very good place to stay. Convenient, restaurants. easy access, gym etc. You will not be disappointed.

10

merle

24 Nov 2024

·

Stayed 2 nights

Would have love the pool to be heated. It was too cold.

10

Mark

9 Jul 2023

·

Stayed 1 night

Very nice location. Liked the amenities.. Pools! Staff was very professional and helpful.

10

Patsy

17 Jun 2024

·

Stayed 1 night

Took kids to Kings island for a birthday party and closed down the indoor pool at the hotel that night.

10

Jeanne

13 Jul 2024

·

Stayed 1 night

Clean . Great beds. Elevator not working . Friendly staff . Loud girls screaming from room 302 past midnight making lots of noise but the parents and not the hotel should have handled it !!!!My parents would have corrected that behavior pronto . Kids were about 12 to 14 and should know better Pool nice wish outdoor open longer as it closed at 9pm . Staff friendly .

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Cleanliness

Most guests describe the hotel and rooms as very clean, with updated bathrooms. A smaller number reported issues such as dirty pools, ants, plumbing odors or slow drains, and inconsistent housekeeping.

Related guest reviews

2

Sarah

5 Jul 2025

·

Stayed 1 night

This hotel was absolutely filthy. Our room was dirty and falling apart. The whole trim fell off the wall luckily I was able to pop it back on as I’m sure the hotel has done many times. It was musty. Pillows flat. Bathroom dirty. Pools full of bugs so we move to indoor pool that was full of dirt and hair. I was so disappointed in our stay. We came here specifically for the kids to swim and they wouldn’t even get in that nasty water. There were other families there who warned us before we even got in and I was hoping they were just being dramatic but nope it was THAT BAD. And then no one could rest with pillows so flat we had 3 stacked and it still wasn’t enough. I just wish we didn’t go here because it really ruined our trip. We just wanted a place to swim and relax before and after fireworks and this place wasn’t it.

2

Kuniyo

21 Apr 2024

·

Stayed 3 nights

First of all, we booked 2 bed option with Expedia, they only had one king bed room when we checked in. They also said they cannot refund the difference because we booked through 3rd party (Expedia). Second, the elevators is sooooo old and were broken half of the time while 3 days we stayed there. (this hotel is like a maze.. it’s not easy to find stairs neither and the stairs are so far away!!). So good luck getting back to your room, lol Third, housekeeping barely do any cleaning. They didn’t even take our trash.. at the end, we had mountain of trashes. Glass door to the bathroom was disgusting. Pool is so small and depressing, our girls didn’t wanted to go in. Same goes fitness room. And it’s a small thing but the water fountain in the lobby has “bottle option” but the bottle option is broken. So we couldn’t fill in our water bottle. Food options is good. Many restaurants near by. Other shops (marshals..etc) are near by too. That is the only positive side. Staffs were nice. I also like the little “spray” for the bed. Smells so nice.

10

Thomas

8 Sept 2025

·

Stayed 1 night

Very clean. Updated and very modern bathroom. Will stay again. Excellent location.

6

Roderick Howard

29 Jul 2025

·

Stayed 2 nights

The plumbing was terrible. While taking a shower, the tub would fill up with water and it took a long time for it to go down.

10

Lisandra

16 May 2025

·

Stayed 1 night

I love it , super clean , exactly what I was looking for .

10

Jason

3 Jul 2023

·

Stayed 2 nights

After checking into a filthy nasty hotel the kings inn!! We had to leave and chosen to go to this wonderful location.Little pricey due to all the action going on in Cincinnati over the weekend but well worth it!!! Staff was amazing treated us as soon as we walked in! Room was spacious superbly clean. Drinks at the bar tasty!! And the food was amazing! Definitely making this our Hotel for Reds and Bengals games WHO Dey

10

Valerie

14 Jul 2024

·

Stayed 2 nights

Friendly staff! Hotel was clean! They thought of everything one could need!

10

Joan

4 May 2025

·

Stayed 2 nights

It was very close to my brother’s rehab facility. I do not live here. The staff was super helpful. Dining in restaurant was superb. Food was delicious. Everywhere in hotel was spotless. I enjoyed my stay for 2 nights.

8

Maria

5 Aug 2024

·

Stayed 3 nights

Nice, clean hotel. Always stay here when visiting Mason, OH

10

Anduela

27 Aug 2024

·

Stayed 1 night

We stayed overnight to visit the King’s Island. Very clean and spacious room. Front desk staff was professional al, efficient and courteous.

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Rooms

Rooms are modern and generally quiet, but several guests found double beds small and mattresses or pillows uncomfortable. Recurring complaints include A/C problems, lack of in-room microwaves, and paid WiFi; some noted bathroom quirks like sliding-door privacy or slow drains.

Related guest reviews

2

Sarah

5 Jul 2025

·

Stayed 1 night

This hotel was absolutely filthy. Our room was dirty and falling apart. The whole trim fell off the wall luckily I was able to pop it back on as I’m sure the hotel has done many times. It was musty. Pillows flat. Bathroom dirty. Pools full of bugs so we move to indoor pool that was full of dirt and hair. I was so disappointed in our stay. We came here specifically for the kids to swim and they wouldn’t even get in that nasty water. There were other families there who warned us before we even got in and I was hoping they were just being dramatic but nope it was THAT BAD. And then no one could rest with pillows so flat we had 3 stacked and it still wasn’t enough. I just wish we didn’t go here because it really ruined our trip. We just wanted a place to swim and relax before and after fireworks and this place wasn’t it.

8

Matt

9 May 2023

·

Stayed 1 night

The A/C in my room wasn’t working and they relocated me after maintenance had a look. It was a little inconvenient but at least the A/C in the 2nd room was working better. The staff was friendly and courteous. The room was clean and quiet.

8

Eric

22 Sept 2024

·

Stayed 1 night

I felt it was weird that WiFi was an additional charge, even to use the “internet” services on the TV (Netflix, YouTube, etc)

8

Claudia

18 Jul 2024

·

Stayed 1 night

Rooms were very small, but overall, they were clean and felt safe.

6

Charlene

4 Aug 2025

·

Stayed 1 night

AC wasn’t working very good put it on 65 it was on 72 at check in 4 pm at 7 next morning it was on 71

10

Kelly

29 Jul 2024

·

Stayed 1 night

Love this hotel. Our room was very clean, the bed was comfortable, and the pillows were the best I’ve ever had in a hotel. The lobby is so pretty, clean and the bar offered good drinks and even better food. We can in late from Kings island so we were happy the bar stayed open late, serving food. Our room was very dark and quiet, the shower was very clean. My only complaints, the AC did not seem to be working, or not working well. Woke in the night, turned AC from 67, to 62, and still woke up with the room warm and only able to cover myself with a sheet. Also, the bottle that dispenses conditioner was completely missing from shower. That being said, we will 100% stay here again.

6

April

22 Oct 2023

·

Stayed 1 night

This property is lovely inside. The staff was friendly and accommodating. Our room was very clean and tastefully decorated. However, we did not sleep. The beds are ROCK HARD! So uncomfortable! After tossing and turning for hours I got up to use the bathroom and considered trying to sleep in the chair… but decided it wasn’t feasible. In the morning my husband immediately said he was getting up because he couldn’t stand any more punishment. He said at one point in the night he had an idea that maybe these were adjustable/ sleep number- like beds and got up to look around for a switch or remote or something. No such luck. Even my ten year old daughter who typically has zero opinions on beds complained. Marriott has a lovely hotel here, but I can’t give them a good review when I got a horrible night’s sleep.

10

Chris

26 Sept 2023

·

Stayed 1 night

When we walked into the hotel there were four employees behind the counter. Every one of them were friendly and my wife and I talked for several minutes with them. Very nice staff!! Our room was very clean. Believe me, we check everything. However for the price, no free breakfast, no microwave in the room, you had to hold the toilet handle down so it would flush all the way and the shower leaked all over the bathroom floor. Not just a little, we had a swimming pool on the bathroom floor. For us, way to expensive for what we got. Toss in free breakfast and a microwave and maybe.

6

Cindy

20 May 2024

·

Stayed 1 night

Wouldnt stay again. It was clean and friendly as any hotel should be. Bed was not comfortable and pillows were terrible. All three of us agreed on this and left with stiff necks! Only full size beds and still very small feel to the room. Bathroom lighting was not great either. Breakfast was good, pool was good. But for the price i would have expected better.

8

Jaclyn

20 Oct 2023

·

Stayed 2 nights

Very clean room. Double beds were a bit too small for a family of 4. No continental breakfast offered.

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Service

Service is widely praised as friendly, attentive, and efficient, though a few guests reported overbooking, slow restaurant service, or inconsistent front-desk interactions.

Related guest reviews

10

Noah

13 May 2025

·

Stayed 2 nights

Staff was very helpful

2

Shelley

30 May 2024

·

Stayed 1 night

Dining was a trip took one hour and a half for our food .Also my major gripe is some there put a hold on my credit card (which was actually a debit card meaning they held cash) for my one night stay twice so I had a 480 cash hold on my card on a holiday weekend for 5 days.totally tied up my money not Happy!

10

Hamida

1 Sept 2025

·

Stayed 2 nights

Beautifu hotel with excellent staff. The service was amazing

4

Jim

16 Jul 2023

·

Stayed 1 night

Front desk clerk was not friendly. She spent more time joking with her fellow employee behind the desk than helping my daughter and I.

10

Paul

31 Aug 2025

·

Stayed 1 night

Checked in very late in the day. Front desk was very helpful and polite. Room was in perfect condition. Will gladly stay here again.

8

Amber

14 Sept 2024

·

Stayed 1 night

It was a nice hotel but they over booked so we did not get the room we originally bought and someone had to sleep on the couch. Also price was more at the hotel than what was priced online.

10

Gregory

21 Dec 2024

·

Stayed 1 night

Very friendly staff at check in

10

Leslie

5 May 2024

·

Stayed 1 night

Very friendly staff

6

Markova

24 Aug 2023

·

Stayed 4 nights

The property is in a good location for the tennis tournament I attended. The hotel and the restaurant on site were not adequately staffed. Wait times for service and food in the restaurant were way too long even by today’s standards.

10

John

3 Jun 2024

·

Stayed 1 night

The staff was so attentive, friendly and helpful. One of several examples involves early morning coffee. Instead of going to the self service area I found myself at the restaurant. The staff was preparing for the morning guests. When I asked where the coffee bar was, they could have directed me to the location, which would have been fine. Instead, one of them stopped what they were doing. She cheerfully brought me a cup of coffee and cream. That kind act made my morning. There are other examples of service excellence during my short stay. In an area with many hotel options, I look forward to returning next time we are in the area.

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Location

Convenient to Kings Island, the interstate, and many restaurants and shops; one review noted minor freeway noise.

Related guest reviews

10

Amy

20 Apr 2025

·

Stayed 1 night

Close to everything, very nice place

10

Jeff

19 Aug 2024

·

Stayed 2 nights

Perfect for cincinnati open

10

Ashley

21 Aug 2023

·

Stayed 1 night

This Marriott has been consistently good for us during the Western and Southern Open pro tennis tourney

10

Thomas

8 Sept 2025

·

Stayed 1 night

Very clean. Updated and very modern bathroom. Will stay again. Excellent location.

10

Catherine

27 Jul 2025

·

Stayed 2 nights

Close to shopping , kings island, a lot of places to eat near by. The room was very clean and staff was very friendly. The parking and overall establishment itself was a place I would definitely recommend and stay again.

10

Ann

25 Oct 2025

·

Stayed 1 night

Great location, attentive staff, comfortable beds, convenient amenities

8

Anthony

29 Mar 2024

·

Stayed 1 night

It is right next to the freeway, so there is some noise, not horrible, but some. The room was nice and clean and the staff were very helpful.

8

Hamida

13 Sept 2025

·

Stayed 3 nights

Location is great, hotel is in good condition though there was no breakfast at the hotel

8

Evelyn

29 Jul 2024

·

Stayed 3 nights

The property was in the middle of different restaurants and department stores

10

Jerimyah

9 Oct 2023

·

Stayed 1 night

This stay is right off the highway and surrounded by a lot of restaurants and things to do! I forgot my toothbrush and some razors for my girlfriend and they were kind enough to bring them to my room. It was also very quiet and soundproof even with kids on our floor. Everyone was nice and respectful, I will definitely come and stay here again every time I’m in Cincinnati!

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Dining

On-site restaurant and bar are praised for tasty food, drinks, and late hours, but breakfast is not included and service can be slow when busy.

Related guest reviews

10

sommer

19 Mar 2023

·

Stayed 1 night

We loved this hotel! It was conveniently located, very clean, and the restaurant/lounge area was great!

2

Shelley

30 May 2024

·

Stayed 1 night

Dining was a trip took one hour and a half for our food .Also my major gripe is some there put a hold on my credit card (which was actually a debit card meaning they held cash) for my one night stay twice so I had a 480 cash hold on my card on a holiday weekend for 5 days.totally tied up my money not Happy!

10

Kelly

29 Jul 2024

·

Stayed 1 night

Love this hotel. Our room was very clean, the bed was comfortable, and the pillows were the best I’ve ever had in a hotel. The lobby is so pretty, clean and the bar offered good drinks and even better food. We can in late from Kings island so we were happy the bar stayed open late, serving food. Our room was very dark and quiet, the shower was very clean. My only complaints, the AC did not seem to be working, or not working well. Woke in the night, turned AC from 67, to 62, and still woke up with the room warm and only able to cover myself with a sheet. Also, the bottle that dispenses conditioner was completely missing from shower. That being said, we will 100% stay here again.

10

Gary

21 May 2024

·

Stayed 1 night

Peaceful stay yet close to the interstate. The restaurant and bar were a welcomed plus for convenience. Rooms recently redone with nice amenities in the room. Everything at your fingertips. Staff very helpful.

10

Jason

3 Jul 2023

·

Stayed 2 nights

After checking into a filthy nasty hotel the kings inn!! We had to leave and chosen to go to this wonderful location.Little pricey due to all the action going on in Cincinnati over the weekend but well worth it!!! Staff was amazing treated us as soon as we walked in! Room was spacious superbly clean. Drinks at the bar tasty!! And the food was amazing! Definitely making this our Hotel for Reds and Bengals games WHO Dey

10

Joan

4 May 2025

·

Stayed 2 nights

It was very close to my brother’s rehab facility. I do not live here. The staff was super helpful. Dining in restaurant was superb. Food was delicious. Everywhere in hotel was spotless. I enjoyed my stay for 2 nights.

10

Kathleen

1 Jun 2024

·

Stayed 1 night

The hotel was very very nice. The staff was exceptional and the restaurant was very good too! Great stay!

8

Hamida

13 Sept 2025

·

Stayed 3 nights

Location is great, hotel is in good condition though there was no breakfast at the hotel

6

Markova

24 Aug 2023

·

Stayed 4 nights

The property is in a good location for the tennis tournament I attended. The hotel and the restaurant on site were not adequately staffed. Wait times for service and food in the restaurant were way too long even by today’s standards.

8

Jaclyn

20 Oct 2023

·

Stayed 2 nights

Very clean room. Double beds were a bit too small for a family of 4. No continental breakfast offered.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$169
February	US$184
March	US$192
April	US$216
May	US$218
June	US$213
July	US$226
August	US$271
September	US$223
October	US$206
November	US$182
December	US$176

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $227	17 $217	18 $178	19 $199
20 $238	21 $238	22 $285	23 $267	24 $258	25 $244	26
27 $228	28 $228	29 $281	30 $258

Su	Mo	Tu	We	Th	Fr	Sa
				1 $247	2 $199	3 $213
4 $239	5 $249	6 $281	7 $280	8 $219	9 $236	10 $236
11 $209	12 $223	13 $292	14 $292	15 $270	16 $225	17 $225
18 $270	19 $270	20 $270	21 $270	22 $247	23 $202	24 $202
25 $258	26 $258	27 $258	28 $259	29 $247	30 $213	31 $213

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Mobility Accessible, Tub)

Room, 1 King Bed

Room, 2 Double Beds (Hearing Accessible)

Room, 1 King Bed (Hearing Accessible)

Room, 1 King Bed with Sofa Bed (Hearing Accessible)

Room, 1 King Bed with Sofa Bed

Room, 2 Double Beds

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Marriott Cincinnati Northeast

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Prices for upcoming dates