Extended Stay America Suites - Toledo - Maumee

Beautiful suite with full kitchen, but no washcloths and only 2 bath towels. No ice machine. Rear entry door and smoking area was a little beat up…

Room smelled like smoke. No ice made for incoming guests. A concern since there were NO ice machines in the hotel. Overall, a very average experience. Oh, and breakfast? Instant oatmeal and hardened muffins. No juice either. Not exactly what we were expecting.

Stayed for 3 days/2 nights. Lobby very small, dark and grungy. Staff cordial, not welcoming. Did not lock any of the entrance doors to hotel at night. “Grab and Go" breakfast was 1 muffin and coffee/hot choc. Carpet in hallway also grungy. Room had certain smell, mold maybe? Décor maybe 1980’s and VERY, VERY basic, not inviting at all. Didn’t see bed bugs at that time, didn’t see any mold. Bathroom was fine, shower good pressure and hot water. Then came the “kitchen”. There was not ONE thing in the cupboards. No plates, cups, utensils, pot/pan, nothing. Had a kitchen towel and trash can, that was it! How do you advertise having a kitchen, yet you don't provide anything to use in it?! Next day, walked into lobby to go to room, bugs scattered on lobby floor. Then last morning, I seen the bed bugs! I screamed, jumped up, threw toothpaste in my mouth while throwing everything in our bags and ran out of that hotel. We have stayed at these hotels before but will NEVER again! DO NOT GO TO THIS HOTEL!!

Easy check-in, nice and welcoming staff, easy parking, room was a little beat-up looking--you can tell it's an older property in need of remodel--but it was perfectly clean and for the price, great!

Roomy and kitchenette is a big plus. Could have done a little better with cleaning as found chewing gum pressed into the floor. Had not yet changed out a damaged sofa and issues with exterior entry doors having trouble recognizing key cards had not been addressed. Pleasant staff and several restaurants within walking or very short driving distance.

Couldn’t believe they had no ice machine but, other than that, it was a nice hotel.

Really fast check-in, courteous staff, but no ice machine! Pet friendly would recommend this place!

For the price we expected the normal amenities to be in the room instead of having to request them. The pool has been filled in and is no longer there. The breakfast was sub par. There was only bare options of instant oatmeal,muffins and coffee. Really expected more for the price of the stay.js

The men at the desk were very welcoming, however, the elevator smelled terribly, the carpet in the room looked quite old and had cigarette burns in it, and the bathroom sink also had burn marks. No ice bucket, only one plastic cup. We are unlikely to stay at an Extended Stay facility if this is the way the main office maintains their facilities.

Junkies with pitbulls propping the side door open

The bathroom sink still had dried toothpaste on it. The refrigerator and freezer had food from previous.

Room had full trash can and food left over in the refrigerator. We moved rooms. Overall feel unclean.

Staff was friendly, room was clean although the first 2 they gave me had unacceptable odors.

Have stayed multiple times. Clean room. Courteous staff. Comfortable bed.

This was awful. The first room we were given wasn’t clean, and we arrived at 7pm well after checkout and cleaning hours. The second room was an “upgrade” and was almost as bad. No garbage cans, no remote and the floor was filthy. Found clothes under the bed left behind from a previous occupant. If we hadn’t been so tired from 9 days of travel and not able to get our prepaid stay refunded, we would not have stayed. Hotel is worn, lobby was dirty- which should have been our first clue- obvious signs of water leaks from room above. This hotel deserves zero stars. Awful.

Room had full trash cans and left over food in the refrigerator.

This property was very unclean. Will not stay here again.

The men at the desk were very welcoming, however, the elevator smelled terribly, the carpet in the room looked quite old and had cigarette burns in it, and the bathroom sink also had burn marks. No ice bucket, only one plastic cup. We are unlikely to stay at an Extended Stay facility if this is the way the main office maintains their facilities.

The toilet was dirty and it was food in the refrigerator from the last guest.

The room had dog hair all over the place grandson couldn’t sleep on the pull out bed because of all the hair everywhere. Plus bathroom was dirty. Nobody swept or mopped the floor

The hotel was very nice and an easy check in. The bed was comfortable. I loved the big room

Extended Stay America Suites Toledo Maumee is good value for the money. The furnishings are dated and in some cases a little worn, but the room was very spacious and clean, and the bed was extremely comfortable. As others have commented, the "free breakfast" is not worth eating. So just don't build that into your calculations. If you're planning to use the kitchen, you need to ask for the dishes and other supplies. If you plan to cook, you'll need to bring or buy cooking utensils.

We couldn't arrive until late, after midnight. The clerk was friendly, but was extraordinarily slow, almost as if she was high. The air conditioner leaked and the carpet on that side of the bed was quite wet. The hot water took nearly five minutes to get passed luke-warm, so much so, we didn't even attempt a shower. The switch on the lamp was broken so that when you pushed the button, the whole assembly would sink into the lamp without turning it on or off. Finally, the so-called "continental breakfast" consisted of coffee, One flavor of Nutra-grain bars, and a couple of packages of oatmeal. We spent only a few hours there, but we will not be returning.

This room was larger than other ESAs I have stayed in. I don't know if this is a newer design or just something unique to this individual location, but it was a pleasant surprise.

Clean, spacious room, good value, convenient location.

Room itself was fine. Spacious and clean. Good value for $85/night. Only complaints were water pressure in shower was low and air conditioner made a lot of noise which kept me up during the night. Overall stay was 7/10. Would stay at this hotel again mainly because it was like getting a mini apartment for only $85.

Quite dated. Okay for a night if passing through but not for an extended stay. Upgrade appliances needed

The place is OK, just very dated.

Very outdated.

Located between two major highways - its always noisy and impossible to sleep.

The front desk lady named Becky was wonderful and very helpful, very accommodating. The manager, William is very accommodating too and very friendly and helpful. We well be coming back on our next trip.

The staff at this extended stay was most helpful and kind. Thank you to the staff for prioritizing the customer. I felt like customer service was number 1

Was dirty. No towels. When I called front desk the lady told me to come get them myself.

I have now encountered this lady twice and both times she was extremely rude & disrespectful. I have stayed in many hotels and she hasvto be in the top 2 worst staff iive ever had to deal with. If she doesnt like people she shouldnt be working with the public. I will never stay in the establishment again as long as she is on staff that day!

We couldn't arrive until late, after midnight. The clerk was friendly, but was extraordinarily slow, almost as if she was high. The air conditioner leaked and the carpet on that side of the bed was quite wet. The hot water took nearly five minutes to get passed luke-warm, so much so, we didn't even attempt a shower. The switch on the lamp was broken so that when you pushed the button, the whole assembly would sink into the lamp without turning it on or off. Finally, the so-called "continental breakfast" consisted of coffee, One flavor of Nutra-grain bars, and a couple of packages of oatmeal. We spent only a few hours there, but we will not be returning.

Clean and quiet room. Comfortable bed. Competitive price. Friendly staff and manager. What more is there to like? I'd stay here again in a heartbeat.

My stay was horrible! The front office staff person, KIM, was excessively rude and downright mean and nasty as I asked for 2 more pillows for my bad back, and I was told I could only have 1, because I already had 3. From the time I checked in, just a nasty person! The bathroom was YELLOW! The property could NOT have any upgrades or anything in the 20 years it's been open. I visit Toledo often as I have family and friends in the area, but I will NEVER stay there again! As a travel agent, I will never recommend this hotel!

Front desk staff was super awesome and the room was very clean thank you!

The staff was amazing....

Called ahead to the front desk to confirm our room would be pet friendly for our cats. Manager William Brown answered and I can tell you in all sincerity I have never felt like my business was more valued and appreciated than I did at this stay. Every interaction with the staff was positive, and the manager went way above the average expectations for a hotel at this price point. The room was very good and we had no problems with anything provided. I would go out of my way to stay here again if I were passing through anywhere near this location.

The hotel overall is good. I stayed there for one night, and the room was spacious and neat. Only thing is there were some weird stains/spots on a couple of the chairs that maybe needed to be cleaned a bit better, and the bathroom sink seemed to be clogged up a bit, since whenever I would wash my hands or brush my teeth, the water would fill up a bit and take a little bit to go down. Overall though, it's a pretty decent place to stay, especially if you're there for a quick pit stop or short amount of time. And I love how its close to a lot of things/places to eat that are easily walkable!!

Good areas for dog-walking and restaurants next door

Easy access off turnpike and short walks to several restaurants

As usual room was clean & comfortable. Desk associates were very friendly. Breakfast choiçes could be a better variety but Scrambles & Cracker Barrel are both walking distance

Clean, spacious room, good value, convenient location.

It was a very clean hotel and room. Nice location and quiet area.

The breakfast was pretty limited but the staff was very pleasant and the area surprisingly walkable. Would have appreciated if they had supplied the kitchen with more basics as the default.

Safe area

Things were clean, and the staff was very kind, not many options for restaurants in the town though.

Located between two major highways - its always noisy and impossible to sleep.

Extended Stay America Suites Toledo Maumee is good value for the money. The furnishings are dated and in some cases a little worn, but the room was very spacious and clean, and the bed was extremely comfortable. As others have commented, the "free breakfast" is not worth eating. So just don't build that into your calculations. If you're planning to use the kitchen, you need to ask for the dishes and other supplies. If you plan to cook, you'll need to bring or buy cooking utensils.

The room was clean and comfortable. There are multiple dining options within 1 mile of the hotel. The breakfast is coffee and breakfast bars.

Breakfast was just muffins and coffee

We couldn't arrive until late, after midnight. The clerk was friendly, but was extraordinarily slow, almost as if she was high. The air conditioner leaked and the carpet on that side of the bed was quite wet. The hot water took nearly five minutes to get passed luke-warm, so much so, we didn't even attempt a shower. The switch on the lamp was broken so that when you pushed the button, the whole assembly would sink into the lamp without turning it on or off. Finally, the so-called "continental breakfast" consisted of coffee, One flavor of Nutra-grain bars, and a couple of packages of oatmeal. We spent only a few hours there, but we will not be returning.

I was very happy with the room it was huge clean and me my needed rest. For the price in was good. The free breakfast well sucked! Granola bars, oatmeal packets, and prepackaged little mini muffins.

Dirty carpets, breakfast is complementary ( coffee and muffins only). Hotel need renovation. We got got what we paid. Rated is too high

Room smelled like smoke. No ice made for incoming guests. A concern since there were NO ice machines in the hotel. Overall, a very average experience. Oh, and breakfast? Instant oatmeal and hardened muffins. No juice either. Not exactly what we were expecting.

The breakfast was pretty limited but the staff was very pleasant and the area surprisingly walkable. Would have appreciated if they had supplied the kitchen with more basics as the default.

For the price we expected the normal amenities to be in the room instead of having to request them. The pool has been filled in and is no longer there. The breakfast was sub par. There was only bare options of instant oatmeal,muffins and coffee. Really expected more for the price of the stay.js

This stay was not as good as I expected, the lobby entrance was dark and not inviting. However, the hallways were well lit. My room did not feel clean when I entered, but was not dirty, just well used. Overall, the stay was average, I would have preferred a more up to date modern hotel. The continental breakfast was poor at best, just package muffins and coffee and breakfast bars. I would not necessarily stay here again.