Sonesta ES Suites Cincinnati - Sharonville East

The facility was not as up to date as we hoped. The hallways and elevator smelled of cigarette and marijuana smoke. The shower was a little hard to operate, but it was functional. It was advertised that they had pancakes and tacos for breakfast, but the pancake machine was out of order and no tacos. We had some cold cereal and prepackaged muffins instead. Staff were very friendly. We were thankful we found a place to sleep on short notice, but wish we knew it was more run down than what we saw in the pictures.

It was not clean. Carpet is old and dirty and room was not very clean. Bed sheets were dirty with blood and makeup.

The fully equipped kitchen suite was nice! Some of the overall appearance seems outdated and a bit run down to the eye. The thermostat took some adjusting to figure out. The degree numbers on the thermostat didn't move, but after a few hours the room eventually felt cold. The staff were nice and helpful. This wouldn't be a favorite hotel, but it was clean and safe enough that I would stay again if my top 2 choices were already taken.

The room was not at all what I had booked. The walls are thin could hear everything going on. None of the outlets worked in the room, except the bathroom and one on a far wall which is not convenient. Felt unsafe going to and from my room alone as there are no cameras in the hall. The whole place is outdated. I had to go purchase blocks for my chargers and as the plugs were

Hotel hallways were dirty and had a strange odor. When vent turned on in room it smelled strongly of marijuana and it was also radiating from multiple rooms. Guests in room beside us were having a rager and screaming much of the night. Room in the other side had barking dogs. Room was cleaner than the hallways. Breakfast consisted of frozen sandwiches you were told to microwave, oatmeal packets, cereal with milk sitting out and a pancake machine that was on the fritz. Workers were very helpful and nice. Entry way was nice. Maybe the section we were in wasn’t. I feel like the pics were from the other Sonesta down the road, which looked much nicer. Not worth the $200+ paid for the room for the night. Parking was fine.