Name: Comfort Inn & Suites Beaverton - Portland West
Address: 13455 Southwest Tualatin Valley Highway, Central Beaverton, Beaverton, Oregon, United States of America, Beaverton, Washington County, US
Price range: US$79–US$102 per night
Rating: 7.75

What guests think

At Comfort Inn & Suites Beaverton - Portland West, guests often praise comfortable rooms and friendly service, while recurring complaints focus on maintenance issues, thin walls and traffic noise, and frequent closures or problems with the pool.

Covered parking is appreciated, but elevator outages and hard‑to‑operate showers come up in multiple stays. Cleanliness feedback is mixed: many find rooms very clean, yet some report pests, odors, and rooms not properly serviced. Breakfast is generally liked with eggs, waffles and bacon, though it can feel limited, run out, or end early; the adjacent Black Bear Diner adds convenience. Overall, expect budget comfort with occasional trade‑offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Covered and ample parking, including an under-building garage, is a consistent positive. The pool is frequently closed or out of service, and guests also report elevator outages or slow service and occasional laundry machine problems.

Related guest reviews

10

Bruce

25 Aug 2025

·

Stayed 3 nights

Didn't expect much for this stay, but the price and location were great, so took a chance. Everything was actually quite nice. Lots of parking (including under building lighted parking), good amenities, decent hot breakfast (eggs, bacon, waffles, bread, juices), and the room was great with no issues. Would stay here again!

4

Bobbie

14 Jun 2025

·

Stayed 4 nights

Breakfast time very early stoped at 9 not enough coffee in room for stay laundry soap machine didn’t work pool was closed

8

Elrushaidat

30 Sept 2024

·

Stayed 8 nights

The hotel was very clean, and the breakfast was great, though we would have preferred beef bacon over ham. The main issue was the Wi-Fi, which was very poor and hardly worked. On a positive note, the reception staff were friendly and helpful. Unfortunately, the dryer was out of service, which became a real problem since we washed our clothes but couldn't dry them. We were told that a new dryer had been ordered.

2

Adam

8 May 2025

·

Stayed 3 nights

The elevator was broke for 2 days. We were on the 3rd floor. At check out we had to carry 9 bags down the 3 flights. Basically running the stairs 3 flights 9 times just to check out.

8

Kurt

10 May 2024

·

Stayed 1 night

Always a nice place to stay. Love the covered parking.

8

Heidie

6 Oct 2024

·

Stayed 1 night

The rooms were clean and beds comfortable. Train ran behind property so was woken up at night. Front desk said pool was closed for the season. My friend was hoping to swim. Water still in pool.

8

Jamie

10 Aug 2024

·

Stayed 1 night

While it's an older property, it's clean, had a large bathroom and worked for us. A con would be getting to the pool and the elevator was slow.

8

Cheryl

26 Jun 2024

·

Stayed 6 nights

We stayed for six nights and had the room serviced only one day. Happy to reuse towels but there are no towel racks to hang them on. Had to go to front desk for towels on first night. Enjoyed the parking under the hotel. Very large spaces and convenient to our room. Breakfast was adequate. Proximity of Black Bear Diner also useful.

6

Nathalie

5 Jul 2025

·

Stayed 2 nights

The pool was closed which was the main reason we chose this hotel. I feel there should have been a discount considering this because we canceled another hotel due to false advertisement of a pool only to check in and find out the pool was closed for repair The a/c is very noisy in the room but works well. The parking lot is sketchy - homeless camper, people hanging out after hours, and not a safe area. Breakfast was okay - offered hot and cold options. Noise level in hallways was louder than expected we were disappointed, Especially since we stayed here previously and had a better experience. Too expensive for what we received. We feel we were deceived

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Cleanliness

Feedback is mixed: many guests found rooms very clean, but recurring reports mention odors, pests (roaches/ants/possible bedbugs), and rooms not properly cleaned or serviced.

Related guest reviews

2

Lynette

19 Sept 2025

·

Stayed 3 nights

Roaches dirty wall dirty duvet cover pn bed dirty carpet

8

kenneth

20 Sept 2025

·

Stayed 3 nights

was ok, clean room but possibly some kind of bedbug, we were getting bitten a bit by something

4

Ernestina

12 Jun 2024

·

Stayed 2 nights

Bed sheets were nasty with blood and some other fluids, hairs. I called and complained they moved me to another room and it was clean, but smelled like tabaco so much. I wasn’t happy at all. 😡

10

Lynn

1 Aug 2025

·

Stayed 4 nights

Room was very clean and comfortable. Breakfast was very good, eggs and bacon.

2

Jill

20 Jun 2024

·

Stayed 1 night

This one one of the worst hotel experiences I have ever had. The room smelled so terrible that we ended up having to leave in the middle of the night. We also found someone else’s dirty underwear and socks in the bathroom. The carpet was sticky and gross. The traffic and train noise was absolutely terrible and there was no way to sleep. Do not stay here.

10

Zena

28 Mar 2025

·

Stayed 2 nights

Very clean easy to find

6

Alex

18 Sept 2025

·

Stayed 1 night

Floor was sticky. Sheets were pilling. Little gross but I’ve stayed in worse.

10

Tai

25 Oct 2025

·

Stayed 3 nights

Great hotel! Very clean and friendly staff

4

Molly

9 Mar 2024

·

Stayed 1 night

Water in shower did not turn off. Room was dirty, chair worn and dirty,

2

Rene

21 Feb 2024

·

Stayed 2 nights

The worst one-night hotel stay I have ever had on Friday 2/16/2024. Roach infested; trashed rooms rented at $131 per night. I would not stay here for free and compared it to a "crack-house" upon checkout. Room 101 is roach-infested. The owner's office is in room 108. I find it hard to believe he is unaware of the issue. I killed a cockroach and provided it to the front desk. They were very unbothered and asked me to email them pictures (which I provided with video of the crawling roaches). They attempted to switch me to two separate rooms, which kept getting worse, with mold, broken light switches, torn drapes, stained carpet, loud/ringing fridge right next to bed, stained floors. I am horrified. This happened Saturday morning. It is now Wednesday and MKM management has let to contact me regarding and apology or a refund. I requested a refund Saturday morning before 11am (I pre-paid for two nights). The employee then charged and refunded me for an ADDITIONAL/third night. I inevitably paid $262 to stay here one night and received no refund. It is unethical to charge people money to stay here.

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Rooms

Rooms are generally comfortable and often spacious with good beds, but decor can feel dated. Noise from thin walls, loud A/C, TV or cable issues, occasional smoke odors, and a lack of USB outlets are recurring drawbacks.

Related guest reviews

6

Monique

6 Oct 2025

·

Stayed 3 nights

I stayed 3 Nights with a room change on the second night because of noisy guests above me, Beds were comfortable. Rooms were very outdated and basic. Nothing that would stand out. Walls are paper thin so good luck getting a good nights rest. The continental breakfast was a delight, nice variety. Overall stay was just ok. Most likely would stay again

8

Vanessa

29 Apr 2024

·

Stayed 1 night

Check in was swift and staff was professional. Got my keys and as soon as I walked into the room it smelt horribly of cigarette smoke. I called front desk and they quickly switched me to a different room. Overall great location, great service, clean rooms. Would stay again if needed.

6

Laurence

15 Jan 2023

·

Stayed 19,371 nights

Watching TV was a hassle, it took a long time to change the channel and it would never tell you what you were watching.

8

Greg

25 May 2025

·

Stayed 2 nights

Nice clean hotel. No issues other than room a little noisy due to no carpet on the floor just laminate. Hotel was very clean. I would stay here again.

6

Steven

24 Feb 2025

·

Stayed 2 nights

It was noisy. I could hear people walking around in the room above me.

10

Wilfred

7 Sept 2025

·

Stayed 1 night

Front desk staff was friendly and funny. The parking lot trees put sap all over our vehicle and made the parking lot sticky, but they are beautiful to look at. Room was huge! Had a king suite. Shower even had a wand shower head (which I prefer). We will be back!

8

Walter

5 Dec 2024

·

Stayed 1 night

This was a quick overnight while moving. The hotel is in a good location, right next to a Black Bear Diner. The room had recently been refreshed, yet, it still didn’t have a single usb port. That was a huge oversight.

6

Steven

3 Nov 2024

·

Heard folks walking across the floor in room above us. Loud creaking. The location is convenient, but proximity to MAX train, road and adjacent Black Bear Diner make for a noisy environment. We will stay at a quieter hotel next time in Beaverton.

10

Patricia

21 Mar 2024

·

Stayed 1 night

I must take issue with the horrible Direct TV service which made it nearly impossible to watch it. The hotel and staff were great!

10

Lisa

28 Oct 2025

·

Stayed 1 night

A/c was loud

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Service

Many guests highlight friendly, helpful staff, including during weather disruptions. However, recurring complaints cite unattended or slow front desk service, poor communication, and inconsistent problem resolution.

Related guest reviews

10

Cory

31 Oct 2025

·

Stayed 2 nights

I think I ended up staying here about a month while between jobs/homes. It's in a quiet little area with some good cafes within a decent walking distance. Gina at the front desk was great and always super helpful. The breakfast was pretty decent, though my one complaint would be that the bacon often wasn't cooked enough for my preference. If I find myself back in the area again I'll stay here for sure.

10

Shannon

14 Sept 2025

·

Stayed 1 night

Super friendly staff.

2

Alexus

8 Mar 2025

·

Stayed 1 night

We waited in the check in lobby for 25 minutes before a housekeeper walked in and called the receptionist who still took 10 minutes to come for check in.

6

Lori

3 Apr 2025

·

Stayed 4 nights

No one at check in desk. We walked around looking for someone for 15 minutes. I found the 'Employees Only' door. Knocked on it, opened it and no one there. The safe was open. I had access to everything behind the front desk. That's CRAZY and unprofessional. Finally, the gentleman showed up and didn't even apologize. Throughout our stay we saw the front desk deserted many times. We were in room 105, clear view from our window. Hire more staff to watch you front desk and protect items, like food/drinks in the 'Marketplace'.

4

Bernadette

17 May 2025

·

Stayed 1 night

After a long day of travel, leading to a late check-in, we waited over 15-20 minutes before even seeing a staff member who might be able to check us in. The lobby was FREEZING cold and an empty sterile white room. Void of just about all signs of human life besides an empty counter, computer, phone and a couple of chairs for guests. We tried calling multiple times, with no answer. When a staff member finally was even in sight, he was outside with a broom/mop, oblivious that anyone was waiting for him. Another customer who happened to be outside informed him that there were people waiting for him. Only then did he head our way. The continental breakfast provided had a number of options, including hot dishes. It was the highlight of our one night stay. The staff member working in the breakfast area was however, unfriendly as well. Our room seemed to be a standard hotel room, no real complaints there. We weren't there long enough to notice any positives or negatives. It was quite odd that our room had a very noticeable slant to it. There was an actual, visual, triangular space under the door to confirm. For a quick, short stay where we didn't need to be at the hotel much, we might return. A more leisurely, multiple night stay, we would choose elsewhere.

2

Hannah

30 Jun 2025

·

Stayed 1 night

This review is going to sound crazy but this was honestly the worst experience I have ever had at a hotel. Especially a hotel with 7.9 stars. We arrived at 3:30 for our 3pm check in. We were in a little hurry because we had to get ready for a concert. The first staff was a lady and she was incredibly slow. She took 15 minutes helping the couple before us then proceeded to tell us our room wasn’t ready yet and when asked when it would be she said “I don’t know”. She then proceeded to check me in and gave me room keys insinuating it actually was ready. We grab all our stuff, get to the room, and it is trashed (not cleaned yet). She gave us keys to a DIRTY room. I had to go back down to the office where there was a new staff member. 5 people in front of me, I waited about 20 more minutes. Finally, he helped and gave us keys to a new room. We go back up and it’s a 1 king room when we booked a 2 queen. I asked about this and he said “sorry we’re all booked up for 2 queens”. So we dealt with it as there was a pull out couch and we were in a hurry. No blankets in the closet as he said there would be. We get back from the concert, around 1am. I untuck the comforter from the bed and begin putting my legs under. I kid you not there was literal SH*T under the comforter!!! My leg touched it and I had to run to the bathroom to wash it off. I call the office again. A different guy comes up and takes the comforter. New room was not offered. He says the rest of the bed should be fine. INSANE

8

Kellene

8 Jun 2025

·

Stayed 4 nights

Every employee we had contact with (front desk, housekeeping, breakfast area workers, groundskeepers, etc) were always professional and did their best to be helpful!

8

Kathleen

4 Jul 2025

·

Stayed 1 night

Convenient to zoo and room comfortable. Check in disappointing - no one at desk. Had to call and after phone ringing for awhile clerk came out. No apologies for our wait. Smoke detector hanging loose from ceiling

2

Melissa

6 Jul 2025

·

Stayed 1 night

Someone walked in to my room at 8:45am with out knocking!!! Check out is not till 12pm!!! I checked in to my room at 2am after driving all night from Idaho! Called the manager and never heard back!!! Absolutely horrible!!!

10

Janis

1 Feb 2024

·

Stayed 2 nights

Gina, Aida and other front desk staff turned weather chaos in Beaverton area to a warm, welcoming experience. Power outage sent many families to relief from sub-freezing temps and property damage. We stayed 5 days under the care of staff who were so kind and dedicated. Usual staff size was lowered because some just couldn’t get to work due to snow and ice. Those who were able put in extra hours to provide a clean and comfortable “home” for all of us while waiting for power to be restored. Facility had been refreshed recently. The daily free breakfast was plentiful and tasty— provided by just one cheerful attendant. This moderately priced property is appropriate for business travel and families in town for visiting relatives. I recommend it highly because of the committed staff. They really care about their guests and should be proud of their efforts to earn ⭐️⭐️⭐️⭐️⭐️

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Location

Convenient for driving to area attractions and errands, with a Black Bear Diner next door and access to shopping and freeways. Some guests note road or train noise and occasional safety or walkability concerns.

Related guest reviews

8

Kelley

8 Jul 2025

·

Stayed 1 night

This hotel was very well located for our needs and a good price.

10

Bruce

25 Aug 2025

·

Stayed 3 nights

Didn't expect much for this stay, but the price and location were great, so took a chance. Everything was actually quite nice. Lots of parking (including under building lighted parking), good amenities, decent hot breakfast (eggs, bacon, waffles, bread, juices), and the room was great with no issues. Would stay here again!

10

Jamie

14 Nov 2023

·

Stayed 2 nights

I love the parking garage! It was raining when I arrived. However it’s kind of inconvenient to use the garage as the only means to the front desk. The interior walls were cold and unattractive but once I stepped in my room it was great! Oh yeah the train whistle? 😩

8

yana

18 Sept 2025

·

Stayed 2 nights

I accidentally booked this room that was not in the area I needed to be. But regardless, the room was clean and roomy, comfortable bed, lots of pillows. Parking area seems safe. Not a walkable area, nothing near by (although there is a diner next door). Nice and quiet between rooms, but a lot of road noise in the early morning. I whole heartedly recommend bringing ear plugs unless you are someone who gets up before dawn. staff not exceptionally friendly but told me what I needed to know. Housekeeping staff quite noisy in the morning. All in all it was just fine.

2

Jim

13 Oct 2023

·

Stayed 1 night

noisy location with trains, highway noise and LOUD folks and LOUD dogs all night long. support for ADA is mediocre

10

James

30 Apr 2024

·

Stayed 1 night

Good value, nice area.

8

Jenifer

24 Oct 2023

·

Stayed 1 night

Good location, near a restaurant, quiet.

6

Steven

3 Nov 2024

·

Heard folks walking across the floor in room above us. Loud creaking. The location is convenient, but proximity to MAX train, road and adjacent Black Bear Diner make for a noisy environment. We will stay at a quieter hotel next time in Beaverton.

10

Armando

15 Dec 2024

·

Stayed 1 night

Easy parking very good breakfast good location for shopping

6

Nathalie

5 Jul 2025

·

Stayed 2 nights

The pool was closed which was the main reason we chose this hotel. I feel there should have been a discount considering this because we canceled another hotel due to false advertisement of a pool only to check in and find out the pool was closed for repair The a/c is very noisy in the room but works well. The parking lot is sketchy - homeless camper, people hanging out after hours, and not a safe area. Breakfast was okay - offered hot and cold options. Noise level in hallways was louder than expected we were disappointed, Especially since we stayed here previously and had a better experience. Too expensive for what we received. We feel we were deceived

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Dining

Breakfast is generally well liked with hot items like eggs, waffles and bacon, though it can feel limited, run out, or end early, and condiments may be missing. The adjacent Black Bear Diner provides an easy alternative.

Related guest reviews

8

Kestrel

8 Sept 2025

·

Stayed 2 nights

Nice sized, budget friendly suite. There's a black bear diner on the property, breakfast all day. There's a pool but it's small and it's in the lobby. Room was clean and quiet. Couch and also the mini fridge too small. Comfortable bed.

10

Blake

19 Sept 2024

·

Stayed 2 nights

Great continental breakfast.. nice job

10

Bruce

25 Aug 2025

·

Stayed 3 nights

Didn't expect much for this stay, but the price and location were great, so took a chance. Everything was actually quite nice. Lots of parking (including under building lighted parking), good amenities, decent hot breakfast (eggs, bacon, waffles, bread, juices), and the room was great with no issues. Would stay here again!

10

Lynn

1 Aug 2025

·

Stayed 4 nights

Room was very clean and comfortable. Breakfast was very good, eggs and bacon.

6

Deanna

29 Dec 2023

·

Stayed 2 nights

Hotel sometimes has great breakfast…this trip was very limited. Disappointed in the lack of danish pastries and bananas that they used to have.

10

Christina

29 Jul 2025

·

Stayed 4 nights

Overall, no issues. My only question is: "Why is there no salt, pepper, ketchup or hot sauce in the hospitality suite?" Does it get stolen a lot? I've stayed at Holiday Inn Express and had options to season my breakfast proteins.

6

Donna

13 Nov 2025

·

Stayed 1 night

The clerk at check in was disengaged during our interaction. It felt like I had interrupted him as he scrolled his phone from the lobby couch. I don't recall being greeted, he didn't smile or seem even slightly enthusiastic about welcoming a guest. The breakfast room was spacious but only offered scrambled eggs, no sausage or bacon, for the hot item which was disappointing because the second tray was empty. The other choices were standard: yogurt, cold cereal, mini-muffins, mini-waffles, coffee, etc.

6

Louise

26 Dec 2023

·

Stayed 2 nights

There was a bug in my bed! Then when I went to get breakfast it’s closed at 9 am. Not at all impressive

8

Cheryl

26 Jun 2024

·

Stayed 6 nights

We stayed for six nights and had the room serviced only one day. Happy to reuse towels but there are no towel racks to hang them on. Had to go to front desk for towels on first night. Enjoyed the parking under the hotel. Very large spaces and convenient to our room. Breakfast was adequate. Proximity of Black Bear Diner also useful.

10

Janelle

6 Sept 2025

·

Stayed 1 night

Lovely location, nice staff, bomb breakfast!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$83
February	US$86
March	US$90
April	US$92
May	US$96
June	US$108
July	US$103
August	US$119
September	US$100
October	US$100
November	US$97
December	US$87

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $80	17 $87	18 $95	19 $102
20 $80	21 $80	22 $80	23 $80	24 $87	25 $102	26 $102
27 $80	28 $80	29 $87	30 $88

Su	Mo	Tu	We	Th	Fr	Sa
				1 $86	2 $101	3 $79
4 $86	5 $80	6 $80	7 $83	8 $99	9 $102	10 $102
11 $96	12 $83	13 $84	14 $84	15 $84	16 $88	17 $95
18 $88	19 $82	20 $87	21 $88	22 $85	23 $88	24 $88
25 $82	26 $82	27 $88	28 $82	29 $83	30 $88	31 $88

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible Roll in Shower

Standard Room, 2 Queen Beds, Accessible Tub

1 King Bed, Suite, Upgrade

Double Room, 2 Queen Beds

Room, 1 Queen Bed

Standard Room, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn & Suites Beaverton - Portland West

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