Name: Quality Inn Bend North
Address: 20600 Grandview Drive, Boyd Acres, Bend, Oregon, United States of America, Bend, Deschutes County, US
Price range: US$69–US$127 per night
Rating: 7.43

What guests think

At Quality Inn Bend North, guests frequently praise the friendly, accommodating staff, while noting the building feels dated, cleanliness can be inconsistent, and breakfast quality varies from good to disappointing depending on the day.

The indoor pool and hot tub are a draw but are occasionally closed or not working, and there is no elevator. The north-end location is near shopping and generally quiet, though ongoing road changes and construction make vehicle access confusing. Expect a budget stay with warm service and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests value the indoor pool and hot tub, though several report closures or malfunctioning temperatures; there is no elevator. The property shows its age.

Related guest reviews

8

Nancy

24 Jul 2023

·

Stayed 2 nights

We just wanted a reasonable room that included breakfast. It was fine. Loved the do it yourself waffle bar! NO ELEVATOR IN THIS TWO STORY BUILDING! We were able to carry our bags up the stairs, but it wasn’t easy.

8

Mellisa

23 Feb 2024

·

Stayed 1 night

The road constrution, and crossing traffic. The hot tub was the best.

10

ronald

30 Sept 2025

·

Stayed 4 nights

The hotel was very clean and so quiet. We were very comfortable staying there for 4 nights. The vending machines came in handy for a late night snack. Nice that there was an indoor pool, but we didn't take advantage of that. I like the idea of needing your room card to be able to get into the building itself, it felt safe. Although the road along the back side of the hotel had trash and I really wasn't sure about walking back there too late at night. Not the hotels property though.

8

Richard

31 Jul 2024

·

Stayed 2 nights

Overall, the hotel was clean. The hotel staff was great. The breakfast was also decent. The location was on the very north end of town amidst lots of road construction and traffic changes which made accessing it difficult. I also chose it because it had a pool and hot tub that unfortunately were closed the entire time I was available to make use of them.

8

Tracy

26 Oct 2023

·

Stayed 1 night

Great place to rest for a night. Pool was under renovation. Staff was very friendly and helpful.

8

Kaylee

7 Apr 2024

·

Stayed 1 night

Great place with nice staff. The pool and hot tub were clean which usually isn't the case for a room at this price. I would come back again

8

Diann

25 Aug 2024

·

Stayed 1 night

Front desk clerk very welcoming and helpful. Pool was clean with salt rather than chlorine. Jacuzzi was just right.

6

Lisa

19 Feb 2024

·

Stayed 1 night

Very old and run down. There were very few options for the free breakfast. No elevator. Although staff were very friendly and made it a nice stay.

10

Gary

10 Aug 2023

·

Stayed 1 night

All was good except there was no elevator. The staff kindly offered us assistance with our luggage.

8

Arnold

11 Mar 2025

·

Stayed 1 night

The room was nice. The complementary breakfast was good. The Jacuzzi did not work right but that’s OK. I slept well.

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Cleanliness

Feedback is mixed: many found rooms clean, while others noted hairs, stains, odors, and missed details. Some mention worn carpets and upholstery.

Related guest reviews

6

Amanda

7 Aug 2025

·

Stayed 1 night

Bed was clean and comfortable, bathroom was clean. Furniture dated and dusty, carpets need to be cleaned. Overall it was suitable for our quick stop night stay as the price was good. Staff was very friendly, pool was nice.

10

ronald

30 Sept 2025

·

Stayed 4 nights

The hotel was very clean and so quiet. We were very comfortable staying there for 4 nights. The vending machines came in handy for a late night snack. Nice that there was an indoor pool, but we didn't take advantage of that. I like the idea of needing your room card to be able to get into the building itself, it felt safe. Although the road along the back side of the hotel had trash and I really wasn't sure about walking back there too late at night. Not the hotels property though.

10

Monica

1 Sept 2025

·

Stayed 1 night

It is a very quiet and safe hotel, clean, I recommend it.

10

Jennifer

30 Jun 2025

·

Stayed 2 nights

Comfortable & clean

4

Ashley

10 Mar 2024

·

Stayed 2 nights

I’ve never felt more like an intruder than we did while staying at this property. The staff, while nice enough, seemed pretty unprofessional, hanging out in the lobby constantly. Walking through felt like you were walking through someone’s living room. The room was decent for the price, but there was dark hair in the bathroom, on the tv stand, etc. The edges of the room were dusty where the vacuum doesn’t reach. Just overall didn’t feel super clean. Smoke detector started beeping from dying battery our second night. Overall, it was.. okay. But I wouldn’t stay here again.

8

David

11 Jun 2023

·

Stayed 1 night

The staff at the front desk was very good. The amenities ad room are dated but in clean working condition. The room had an odor initially and needed to open the window to take care of it. The overall rating was good for the price.

2

Darcy

21 Jul 2025

·

Stayed 2 nights

We rented 2 rooms, each with 2 queen beds. Hair in the tub dirty toilets. We paid 1100.00 for each 2 night room. Price gouged !!!!!!! The police were called for some drug doing people in the lobby!!!! We were there for an all-star Baseball tournament! Disappointed that Expedia is letting this hotel in this area represent their quality of service! Not a complainer as a rule. But $2,200.00 for my kids to be scared to sleep in a dirty room! We also never received any housekeeping! At the very least a refund is in order! At the least I repeat.If I would have had any other choice trust me I would have taken it. Music festival in town allowed for this. Is no stars not a thing?

2

Mackenzie

30 Mar 2024

·

The two gentlemen at the front desk overnight were very kind. During the day, the women at the front desk were not as nice. One would allow people to take their dogs into the pool, yes I mean swimming, but we were not allowed to bring beverages or snacks to have on the tables. The room was not clean, there was dirt on the bathroom floor, old food in the fridge, the towels were stained, and there was a weird questionable blood stain on the ironing board cover which clearly had not been washed in a very very long time. The worst part is we had two adults and two children with us and 4 days after we checked out they charged us for having dogs in the room. After calling and speaking with the manager and proving that I paid over $300 to have my dogs put into boarding, as well as sending the time/date stamped camera images of the inside of my car from the rear view mirror showing that my giant dogs were not in the vehicle for our trip, they refuse to reverse the charge saying that we must have snuck them in. This property will be hearing from my lawyer.

4

taylor

21 Jul 2023

·

Stayed 1 night

Didn’t like the stained comforter, room didn’t smell good, just wasn’t comfortable knowing everything wasn’t pristine.

2

Jennifer

30 Jul 2025

·

Stayed 2 nights

We were checked in this hotel 2 weeks before because my grandson was born 3 months early. I in my frantic state to get to bend I accidentally booked the wrong weekend! However I was told that I could not change my reservation or cancel it without loosing the entire cost. I rebooked directly with the hotel where I paid 3x the price of Expedia for a room that had mold, blood on the floor some sort of rust/blood on the door frames of the bathroom. It was horrible!!! When I complained and asked to be moved I was told “only if you have not touched anything because we are booked and would have to put another family in the room”. I was beside myself how are they going to put anyone in a room that is clearly filthy and a biohazard!? I do not recommend this hotel to anyone at all

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated with varying bed comfort and occasional noise from doors or neighbors; some report low water pressure and intrusive exterior light at night. Overall size and basic comfort meet short-stay needs.

Related guest reviews

6

Adam

15 Aug 2023

·

Stayed 3 nights

Rooms could use a fresh coat of paint or new wallpaper. The staff was great, breakfast was delicious. Was a good stay.

4

kelly

20 Jun 2025

·

Stayed 1 night

Incredibly noisy- all doors slam loudly, bathroom shower had some hairs, sink wasnt cleaned, and pretty rundown furniture & appliances. Staff was nice though.

6

Jnana

27 Jun 2023

·

Stayed 2 nights

I hated the neon green light that is outside the the hotel it actually comes in the room no matter how tight you have the curtains closed i could not sleep all night! Turn it off!!

8

Melanie

10 May 2025

·

Stayed 1 night

The hot tub was great, room was clean and comfortable. There was a door leading outside that slammed shut, but otherwise it was quiet and the sunset through our window at night was absolutely gorgeous. We were just laying over for the night, but this was a great value for a nights sleep.

10

siena

13 Aug 2025

·

Stayed 1 night

bed was the comfiest

6

Nicole

30 Jun 2024

·

Stayed 2 nights

The staff were all very nice and accommodating, the grounds were nicely maintained, parking, location and affordability were great, but…. The beds were the most uncomfortable I’ve ever slept on in a hotel. Lumpy and worn. Don’t know if we would ever stay there again, only because of the beds. Everything else was great.

4

Dale

23 Jun 2025

·

Stayed 1 night

The Bend, Or. area is extremely expensive for rooms. I am on a 3 week trip. The room was twice as much as any place else I’ve stayed and the hotel was easily the least modern and aged/tired property.

4

Dolly

3 Sept 2025

·

Stayed 2 nights

beds were too hard, the pillows too small and the shower hardly had any pressure.

8

Jennifer

3 Sept 2025

·

Stayed 2 nights

Building is aging but well kept. Beds were comfortable.

4

Robert

22 May 2024

·

Stayed 5 nights

On check in, the staff was very friendly and helpful. Then we went to our room. The hallways are very dark and not very well lit. The room had issues. Its definitely dated and worn. There was wallpaper near the shower curtain rod that was peeling away. Also where the wallpaper on the walls joined, it was starting to pull away.. There was a lazy boy office chair in the room that had paint spatters on it, I'm guessing from when some room may have been painted? And a chair in the corner where the seat tilted downward from being broken and may have been badly repaired. The bed was not very comfortable and there was hair between the top of the mattress and headboard that was there when we arrived. Also, one morning we asked the front desk for more toilet paper and a few more towels as there were only two towels in the bathroom and I asked if we could have a couple extra pillows as the pillows were a little small. They said they can get the towels and toilet paper but not the pillows as they didnt have enough. We got back to our room at 10:00p.m. and there were no towels or toilet paper brought to the room. I called the front desk and he said he didnt get the message to replace them but he did bring them to us then. Cant say anything about the breakfast as we didnt eat there. We had the room for five nights and we feel that was five nights too long. There are many hotels in the area and we feel we'd rather pay a little more for a better quality hotel next time.

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Service

Service is frequently praised as friendly, helpful, and accommodating, with standout front-desk support. There are occasional complaints about rudeness and delayed or unhelpful responses around check-in or disputes.

Related guest reviews

2

Ashley

23 Jul 2023

·

Stayed 1 night

Got to the hotel around 1030am asking for an early check in. the morning staff stated that housekeeping just started and it should be ready around 1pm and that she would call me. 2pm came around and no call. called about the room and it still was not ready. showed up at 3:50pm with the room still not ready. check in being at 4pm and them knowing that we were trying to check in early. couldn't get us a different room because the room was already preparid by expedia. staff stated that housekeeping starts on the first floor and then they move up the floors. housekeeping staff was sitting down at the tables when you walk in, eating. i started to get upset after i knew about the early check in and was willing to pay, the room still wasn't ready close to 4pm. and they knew how much long we were waiting for the room with not making it a priority to clean with our room still being on the FIRST FLOOR when we did get to our room. will not be staying at another quality inn again.

10

Emma

10 Aug 2025

·

Stayed 1 night

They were able to accommodate for me and my family. We all appreciated it thank you so much! It all worked out. And again thank you!

10

Megan von

31 Jul 2024

·

Stayed 1 night

The front desk person that works the night shift went above and beyond to accommodate me during my stay. The hotel property, room etc was nothing special just a bland room no elevator to crash for a night type place but the front desk manager was EXCEPTIONAL and would make me prioritize this hotel to rebook if I end up in Bend again because she was THAT amazing!

10

JASON

10 Sept 2024

·

Stayed 1 night

Great price, room was clean, the lady that checked us in was super helpful and friendly! Breakfast was as expected. Would absolutely stay here again.

10

Jyll

8 Sept 2025

·

Stayed 3 nights

A pool and free breakfast is always nice. The staff was very friendly and helpful!!

10

Val

24 Oct 2024

·

Stayed 1 night

Great front desk service.

10

Ken

20 Sept 2023

·

Stayed 2 nights

Chris at the front desk provided outstanding service

4

Nikita

20 Feb 2023

·

Stayed 2 nights

Staff at front desk seemed very annoyed that they had to help check us in. Rolled their eyes when the phone rang while helping me. There was poop on the toilet seat of our room and an odd smell to the room. The beds were comfortable and the continental breakfast was not that bad. Stayed next door last year and will again next time we are in the area.

10

Crystal A

27 Sept 2024

·

Stayed 1 night

Great staff

10

Gary

10 Aug 2023

·

Stayed 1 night

All was good except there was no elevator. The staff kindly offered us assistance with our luggage.

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Location

Quiet area on Bend’s north side with proximity to shopping and highways. Multiple guests found access tricky due to a new overpass and road construction.

Related guest reviews

10

Francis

19 Sept 2024

·

Stayed 1 night

Nice place to stay overnight. The room was clean and spacious. The bed was comfortable. Access to the property is/was limited due to highway construction, but this problem is only temporary and certainly not the fault of the Inn. we would stay here again should opportunity bring us this way.

10

Kenneth

8 Aug 2023

·

Stayed 1 night

Nice location and quiet.

8

ALEXIS

13 Sept 2024

·

Stayed 1 night

Friendly staff and quiet place. This hotel is not recent but maintained in pretty good conditions. Confortable bed.

10

Keith

31 Oct 2024

·

Stayed 1 night

The New route off of highway 97 that the state installed or changed creates an issue trying to get to the hotel. I am sure that this impacts the number of guest staying at the hotel because now it's difficult To get to.

6

John

21 Jul 2025

·

Stayed 1 night

Typical Quality Inn. What you would expect. Nice breakfast. Typical chain hotel room. It was clean and enjoyable for the one night we stayed. Close to shopping and some restaurants.

8

Richard

31 Jul 2024

·

Stayed 2 nights

Overall, the hotel was clean. The hotel staff was great. The breakfast was also decent. The location was on the very north end of town amidst lots of road construction and traffic changes which made accessing it difficult. I also chose it because it had a pool and hot tub that unfortunately were closed the entire time I was available to make use of them.

8

Di

6 Mar 2025

·

Stayed 1 night

New area. Not close to dinner.

8

Mellisa

30 Sept 2025

·

Stayed 1 night

Little tricky to get into the hotel from the road due to new over pass and off ramp

10

Kyla

5 Aug 2024

·

Stayed 1 night

Overall, good place to stay with my family. Some construction near the exit off the hwy making it harder at night to see where to go. Breakfast was good too.

10

Tracy

16 Jun 2023

·

Stayed 1 night

It is in a good location and easy to find.

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Dining

Many appreciated the included breakfast and waffle bar, but several reported limited variety or food not hot/undercooked. Overall quality varies day to day.

Related guest reviews

8

Krystle

9 May 2025

·

Stayed 1 night

It was very comfortable. The staff were very friendly and helpful! We loved the Delorean in the parking lot! The hot water was not great in the morning however. Biscuits were rock hard. And the eggs and sausage were empty. Overall we had a great time just some things to improve on :)

2

Elizabeth

29 Jul 2023

·

Stayed 1 night

This hotel smelled terrible. Breakfast was gross. Way too expensive for how crappy it was.

10

Randolph

19 Dec 2024

·

Stayed 3 nights

Friendly staff, helpful.. I would rate breakfast as good and within expectations for continental style BF. Eggs were good which was important to me.. I was not a fan of the coffee but that’s a personal taste item.. Enjoyed the hot tub and pool.. For me the bed was comfortable.. Quiet neighborhood and near shopping..

10

Denise

9 Jul 2023

·

Stayed 1 night

Nice hotel. Front desk staff was excellent and very helpful. Good simple breakfast.

6

John

21 Jul 2025

·

Stayed 1 night

Typical Quality Inn. What you would expect. Nice breakfast. Typical chain hotel room. It was clean and enjoyable for the one night we stayed. Close to shopping and some restaurants.

6

Judy

20 May 2025

·

Stayed 1 night

Having no elevator is inconvenient. The sausage at breakfast was undercooked. The food was not hot.

6

Lisa

19 Feb 2024

·

Stayed 1 night

Very old and run down. There were very few options for the free breakfast. No elevator. Although staff were very friendly and made it a nice stay.

8

Michael

14 Jul 2025

·

Stayed 1 night

Have a good breakfast, and good stuff :)

4

Marietta

16 Nov 2025

·

Stayed 2 nights

The room was prepaid and they held $150 on top of that...hot tub wasn't hot, blanket had stains, there was patching spots all over walls and in bathroom, hair dryer did not work, only 2 towels for 2 people for 2 nights, breakfast inedible, besides yogurt cup and waffles

6

Myndi

20 Jun 2023

·

Stayed 2 nights

The breakfast buffet was great. Actual hot breakfast, not just cold muffins and coffee. Rooms and building a bit dated, but clean.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$59
February	US$60
March	US$65
April	US$68
May	US$95
June	US$133
July	US$149
August	US$163
September	US$114
October	US$88
November	US$70
December	US$63

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $89	16 $89	17 $89	18 $127	19 $108
20 $85	21 $77	22 $77	23 $77	24 $77	25 $94	26 $94
27 $77	28 $74	29 $74	30 $77

Su	Mo	Tu	We	Th	Fr	Sa
				1 $70	2 $90	3 $90
4 $71	5 $71	6 $71	7 $71	8 $71	9 $86	10 $86
11 $71	12 $71	13 $71	14 $71	15 $71	16 $92	17 $95
18 $71	19 $71	20 $71	21 $71	22 $71	23 $92	24 $92
25 $71	26 $71	27 $69	28 $70	29 $69	30 $105	31 $90

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible

Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn Bend North

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