Graduate by Hilton Providence

The staff was helpful and the room clean, the water in the shower hot with good water pressure, the towels were plentiful and and the maid service efficient, its just a tired building with worn fixtures outside the immediate entrance area. But for a visit to Provendence it is located in a very good area of town.

I just loved staying in this hotel. It was charming, friendly and perfectly located in downtown Providence. I had stayed there almost 45 years ago and I was not disappointed in my return. As my grandson is in college in RI I will definitely return. JF

Clean and unigue. Love the history of this hotel and the location downtown. Staff was nice. Used the hotels parking garage which was easy. Visited our niece attending RISD and it was walkable. Would stay here again if in the area.

Loved the eclectic Ivy League aesthetic. Rooms were lovely.

-Ate at the hotel bar, wandered around for 5 minutes in an empty bar with people clearly seeing us before we were sat down from a rude server who when we arrived 45 mins before it closed. Was given an inedible rotten salad that I clearly couldn’t eat and paid for with no regard from the server. -We got stuck in the elevator for 7 mins and was told that “happens sometimes” after they have an event. We had to solve the issue ourselves as no one seemed concerned to help. -The hotel parking was confusing and the staff seemed to try and mislead us to not buy the pass, which was cheaper, then when we checked out the ticket didn’t work and we had to call to trouble shoot. Not to mention, for how much money you’re spending at a Hilton hotel in RI, parking should be free, not additional. Disney charges less than that. -Our tv barely worked and the remote was faulty. -The hotel smelled a bit off like a gas leak and hallway window on our floor was open with no screen or guard rail on the 11th floor. -For how much money we spent, there should have been no issues anywhere near this level.