Quality Inn & Suites Chattanooga West near Lookout Mountain
US$69
/ night
Avg. for September
Select dates to see prices and availability
US$69
/ night
Avg. for September
Monthly average prices
Nightly prices at Quality Inn & Suites Chattanooga West near Lookout Mountain average US$57 in the cheapest month (January) and US$82 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$57 |
| February | US$57 |
| March | US$64 |
| April | US$72 |
| May | US$66 |
| June | US$80 |
| July | US$82 |
| August | US$76 |
| September | US$69 |
| October | US$77 |
| November | US$68 |
| December | US$62 |
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Sept · US$69
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Most expensive: July (~US$82)
Cheapest: January (~US$57)
About this property
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Amenities
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Business amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Dining
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 71 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Location
With a stay at Quality Inn & Suites Chattanooga West near Lookout Mountain in Chattanooga (Lookout Valley), you'll be a 4-minute drive from Ruby Falls and 6 minutes from Lookout Mountain Incline Railway. This hotel is 5.4 mi (8.7 km) from Chattanooga Convention Center and 6.4 mi (10.3 km) from Chattanooga Choo Choo Historic District.
What's nearby
Tennessee River(2.1 Miles)
Reflection Riding Arboretum and Nature Center(2.5 Miles)
Raccoon Mountain Caverns(2.5 Miles)
Ruby Falls(2.7 Miles)
Cravens House(3.5 Miles)
Point Park(3.5 Miles)
International Towing and Recovery Hall of Fame and Museum(3.7 Miles)
Lookout Mountain Incline Railway(3.7 Miles)
Moccasin Bend Brewing Company(3.8 Miles)
St. Elmo Park(4.8 Miles)
Spiritualist Campground - Natural Bridge(5.1 Miles)
Jane's Garden(5.1 Miles)
Chattanooga Chew Chew Canine Park(5.3 Miles)
Chattanooga Convention Center(5.4 Miles)
Lookout Mountain Station(5.4 Miles)
The preferred airport for Quality Inn & Suites Chattanooga West near Lookout Mountain is Chattanooga Metropolitan Airport (CHA)(17.5 Miles)
Parking
Swimming pool
Non-smoking rooms
Outdoor heated pool
Business centre
Housekeeping
Location
3540 Cummings Hwy, Lookout Valley, Chattanooga, Tennessee, United States of America
Tennessee River (2.1 Miles)
Reflection Riding Arboretum and Nature Center (2.5 Miles)
Raccoon Mountain Caverns (2.5 Miles)
Ruby Falls (2.7 Miles)
Cravens House (3.5 Miles)
Point Park (3.5 Miles)
Room options
5
Suite, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
5
Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Standard Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Standard Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
5
Room, 1 Queen Bed, Accessible
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
7.4
Good
Based on 1,000 verified reviews
Who stays here?
Business
8%
Couple
22%
Family
58%
Group
5%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Quality Inn & Suites Chattanooga West near Lookout Mountain describe a convenient budget stop with friendly staff but upkeep problems, recurring cleanliness issues, and aging rooms, with mixed experiences on breakfast and amenities like the pool and elevator.
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What guests think
Reviews of Quality Inn & Suites Chattanooga West near Lookout Mountain describe a convenient budget stop with friendly staff but upkeep problems, recurring cleanliness issues, and aging rooms, with mixed experiences on breakfast and amenities like the pool and elevator.
The location off I-24 is convenient for Lookout Mountain and road trips, with restaurants and stores nearby, though some mention an unappealing immediate area, tricky traffic when entering or exiting, and morning road noise. Overall, expect a no-frills budget stop where price and convenience stand out more than comfort.
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AI-generated summary based on recent guest reviews
Facilities
Amenities draw frequent complaints: the indoor pool is often cold, dirty, or closed for work, and the elevator or other fixtures occasionally out of order. A few guests enjoyed the heated pool.
Related guest reviews
6
Kim
24 Feb 2025
·
Stayed 1 night
The hotel was pretty nice for the price. Yea there was a few cosmetic things like paint peeling here and there but no biggie, it was clean the room was clean. The beds were a little hard and stiff but works ok for a night. The main reason we picked the hotel was for the indoor pool but for an indoor pool it was still a little too cool for us. The pool room was a but chilly and the water wasnt really warm, the kids loved it but for us adults it wasnt warm enough lol. They did have a small breakfast buffet that was included, consisted of waffles, scrambled eggs and sausage, biscuits and gravy and a few fruit and yogurt items and cereal, along with juice and coffee. Over all it was a decent place and would stay again.
The hotel was pretty nice for the price. Yea there was a few cosmetic things like paint peeling here and there but no biggie, it was clean the room was clean. The beds were a little hard and stiff but works ok for a night. The main reason we picked the hotel was for the indoor pool but for an indoor pool it was still a little too cool for us. The pool room was a but chilly and the water wasnt really warm, the kids loved it but for us adults it wasnt warm enough lol. They did have a small breakfast buffet that was included, consisted of waffles, scrambled eggs and sausage, biscuits and gravy and a few fruit and yogurt items and cereal, along with juice and coffee. Over all it was a decent place and would stay again.
2
Larka
11 Apr 2025
·
Stayed 2 nights
We stayed at this property for the pool and both days it was mentioned the pool was too cold to even put your feet in. The ladies stated we turned the temperature up but something had to be not working correctly. Also, the hotel was very dusty and dirty. I am at an Urgent Care right now with my son having a diagnosed sinus infection.
We stayed at this property for the pool and both days it was mentioned the pool was too cold to even put your feet in. The ladies stated we turned the temperature up but something had to be not working correctly. Also, the hotel was very dusty and dirty. I am at an Urgent Care right now with my son having a diagnosed sinus infection.
4
Allen
13 Nov 2023
·
Stayed 1 night
Looks good from the outside. Inside, not so good. Needs cleaning, painting, new carpet, elevator does not work, lots of miscellaneous items in disrepair.
Looks good from the outside. Inside, not so good. Needs cleaning, painting, new carpet, elevator does not work, lots of miscellaneous items in disrepair.
4
Jennavieve
20 Jul 2025
·
Stayed 2 nights
The property is very hat even with the AC on, there where holes in walls, the showers run too hot, the staff are rude, and the pool smelled like fish.
The property is very hat even with the AC on, there where holes in walls, the showers run too hot, the staff are rude, and the pool smelled like fish.
6
Edgar
26 Nov 2023
·
Stayed 1 night
Public restroom and elevator was out of order. Peeling paint in the bathroom, broken drawers.
Public restroom and elevator was out of order. Peeling paint in the bathroom, broken drawers.
10
Steve
24 Mar 2023
·
Stayed 2 nights
Our grandson really enjoyed the heated pool,
Our grandson really enjoyed the heated pool,
2
Christie
27 Apr 2025
·
Stayed 1 night
The hotel was nothing like it was pictured . Nasty and the pool was so gross
The hotel was nothing like it was pictured . Nasty and the pool was so gross
2
Amber
23 Nov 2023
·
Stayed 2 nights
I booked two rooms, mainly for the indoor heated pool. Both rooms had mold in the restroom and near the windows. Noticeable water damage was on the ceiling. The pool had a nasty greasy film floating on top of the water my daughter wasn’t able to go swimming. 20 minutes after arriving I tried leaving and getting refunded to go elsewhere but was unable to because I booked through Expedia. We stuck it out and stayed away from the hotel as long as possible.
I booked two rooms, mainly for the indoor heated pool. Both rooms had mold in the restroom and near the windows. Noticeable water damage was on the ceiling. The pool had a nasty greasy film floating on top of the water my daughter wasn’t able to go swimming. 20 minutes after arriving I tried leaving and getting refunded to go elsewhere but was unable to because I booked through Expedia. We stuck it out and stayed away from the hotel as long as possible.
4
Shelbie
1 May 2023
·
Stayed 2 nights
The pool was under construction. They claimed that if you left toiletries at home they had them and didnt. Brealfast was not like other quality inn we stayed in.
The pool was under construction. They claimed that if you left toiletries at home they had them and didnt. Brealfast was not like other quality inn we stayed in.
4
Sweden
28 Sept 2025
·
Stayed 1 night
Mold on the shower walls. The room was musty and even with the air conditioner on it was still very humid. Carpet needs to be replaced. Ice machine had a huge leak on the floor seeping into the hallway carpet.. Coffee machine was hard to fill up. NOT COMING BACK!
Mold on the shower walls. The room was musty and even with the air conditioner on it was still very humid. Carpet needs to be replaced. Ice machine had a huge leak on the floor seeping into the hallway carpet.. Coffee machine was hard to fill up. NOT COMING BACK!
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews cite poor cleanliness, including mold, strong odors, stained linens and carpets, and dirty bathrooms and common areas. A smaller number report clean rooms.
Related guest reviews
2
Gregory
22 Jun 2025
·
Stayed 1 night
Was not what Trip Advisor said it was. It was very dirty. Room had used dental floss on floor broken drawer in dresser. Missing lamp and chair. Will never stay or recommend this to anyone. Mold on curtains and smelled like mold in hallways. Elevator was filthy. This was a horrible remodel that needs completely overhauled.
Was not what Trip Advisor said it was. It was very dirty. Room had used dental floss on floor broken drawer in dresser. Missing lamp and chair. Will never stay or recommend this to anyone. Mold on curtains and smelled like mold in hallways. Elevator was filthy. This was a horrible remodel that needs completely overhauled.
6
Taylor
18 Oct 2025
·
Stayed 1 night
Room was not clean, the exhaust fan in th bathroom had rotting foundation around it in our shower. There was nastiness all over every wall. When we first walked in there was another individuals hair in the sink and floor which was evidence it was not clean. Stains all over the comforter.
Room was not clean, the exhaust fan in th bathroom had rotting foundation around it in our shower. There was nastiness all over every wall. When we first walked in there was another individuals hair in the sink and floor which was evidence it was not clean. Stains all over the comforter.
2
Avette
4 Jan 2025
·
Stayed 1 night
It had bugs and we was itching all night the sheets was dirty
It had bugs and we was itching all night the sheets was dirty
2
Naomi
19 Jan 2025
·
Very dirty and poorly unkept. Bathroom and walls had poop stains…
Very dirty and poorly unkept. Bathroom and walls had poop stains…
4
Judith
7 Oct 2024
·
Stayed 1 night
I really did like the location. It is the perfect halfway point for the recovery work destination. I only slept and traveled on. Unfortunately the aged, worn carpet has not been replaced. the doorway carpet was torn away from the tack strip in the doorway on the floor. the bathroom had dirt and hair in the corners - not clean. the walls had dark splatters on them by the sink outlet. A simple vinegar-water or spray cleaning would have helped the walls. There was a slight mildew smell as I entered the Room. There was a hair was on top of the trial shampoo. glad I brought my own. Staff was polite.
I really did like the location. It is the perfect halfway point for the recovery work destination. I only slept and traveled on. Unfortunately the aged, worn carpet has not been replaced. the doorway carpet was torn away from the tack strip in the doorway on the floor. the bathroom had dirt and hair in the corners - not clean. the walls had dark splatters on them by the sink outlet. A simple vinegar-water or spray cleaning would have helped the walls. There was a slight mildew smell as I entered the Room. There was a hair was on top of the trial shampoo. glad I brought my own. Staff was polite.
2
Kathleen
4 Jun 2025
·
Stayed 1 night
Upon getting my room, it was not clean enough for my standards. I requested another room which I did get but it still was not very clean and it was ran down and not in very good shape
Upon getting my room, it was not clean enough for my standards. I requested another room which I did get but it still was not very clean and it was ran down and not in very good shape
2
Kevin
3 Jan 2023
·
Stayed 1 night
Moldy stinky nasty
Moldy stinky nasty
2
khyati
8 May 2025
·
Stayed 1 night
Very dirty smelly We did not even take shower at this horrible place We went late nigh by the time my kid was asleep so we did not change But very disappointed..
Very dirty smelly We did not even take shower at this horrible place We went late nigh by the time my kid was asleep so we did not change But very disappointed..
2
Zachary
1 Oct 2025
·
Stayed 2 nights
The people were very very nice. Please be clear. Great folks. The building may just need to be knocked down. Holes in room walls. Hallway outside room was silent hill lever horror. Fridge was off but I turned it on and it worked but smelled of fish or something deal more and more as the stay went. Ac was off and room was 80 upon arrival. Gross. Smelly. Bathtub and all carpet and surfaces dirty. All. Looked like a prank. We stayed in an air bnb for same price instead. Gross. Nice people though. :)
The people were very very nice. Please be clear. Great folks. The building may just need to be knocked down. Holes in room walls. Hallway outside room was silent hill lever horror. Fridge was off but I turned it on and it worked but smelled of fish or something deal more and more as the stay went. Ac was off and room was 80 upon arrival. Gross. Smelly. Bathtub and all carpet and surfaces dirty. All. Looked like a prank. We stayed in an air bnb for same price instead. Gross. Nice people though. :)
4
Sweden
28 Sept 2025
·
Stayed 1 night
Mold on the shower walls. The room was musty and even with the air conditioner on it was still very humid. Carpet needs to be replaced. Ice machine had a huge leak on the floor seeping into the hallway carpet.. Coffee machine was hard to fill up. NOT COMING BACK!
Mold on the shower walls. The room was musty and even with the air conditioner on it was still very humid. Carpet needs to be replaced. Ice machine had a huge leak on the floor seeping into the hallway carpet.. Coffee machine was hard to fill up. NOT COMING BACK!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally dated and show wear, with maintenance problems such as damaged walls, broken fixtures, and older TVs; some report weak or inconsistent A/C. A few guests found beds comfortable or rooms quiet.
Related guest reviews
6
Catherine
1 Apr 2025
·
The faucet handle fell off when we turned on the water, the carpet had many stains, the walls were patched but not painted. Mainly poorly maintained.
The faucet handle fell off when we turned on the water, the carpet had many stains, the walls were patched but not painted. Mainly poorly maintained.
6
Brian
9 Mar 2024
·
Stayed 1 night
The rooms and hallways are in desperate need of an overhaul. The first room we got, the toilet didn’t work, the 2nd room was sorely in need of an upgrade. Peeling plaster in the bathroom, and took the tv about 10 minutes to boot up.
The rooms and hallways are in desperate need of an overhaul. The first room we got, the toilet didn’t work, the 2nd room was sorely in need of an upgrade. Peeling plaster in the bathroom, and took the tv about 10 minutes to boot up.
6
Diane
14 Sept 2025
·
Stayed 1 night
The hotel really needs some interior renovations… paint peeling off the walls, etc.
The hotel really needs some interior renovations… paint peeling off the walls, etc.
6
Mary
8 Mar 2025
·
Stayed 1 night
The ceiling and walls are water damaged alot
The ceiling and walls are water damaged alot
4
Carman
8 Jun 2025
·
Stayed 1 night
Room had a musky odor. The bed mattresses were worn out and need to be replaced. The hotel is very outdated.
Room had a musky odor. The bed mattresses were worn out and need to be replaced. The hotel is very outdated.
6
Jorge
5 May 2025
·
Stayed 1 night
Need to remodel tvs areold the places are worn out
Need to remodel tvs areold the places are worn out
6
Patricia
22 Feb 2025
·
Stayed 1 night
Bedspread had spots on it. TV remote the back cover was broke. The low table - the drawer was broke and sitting crooked. Lamp on the table had missing pieces. Furniture was in poor condition.
Bedspread had spots on it. TV remote the back cover was broke. The low table - the drawer was broke and sitting crooked. Lamp on the table had missing pieces. Furniture was in poor condition.
8
Wanda
29 Jul 2025
·
Stayed 1 night
Very comfortable beds!!
Very comfortable beds!!
6
Jorge
21 Jun 2025
·
Stayed 1 night
The TV isn’t working. The pillow was uncomfortable.
The TV isn’t working. The pillow was uncomfortable.
6
Connie
29 Dec 2024
·
Stayed 2 nights
This hotel was a little outdated inside and needed repairs. In our room above the window, the ceiling was coming loose and the wall in the bathroom needed to be repaired also. We got a suite and we liked it. It’s just an older hotel.
This hotel was a little outdated inside and needed repairs. In our room above the window, the ceiling was coming loose and the wall in the bathroom needed to be repaired also. We got a suite and we liked it. It’s just an older hotel.
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AI-generated summary based on recent guest reviews
Service
Staff feedback is mixed: many describe friendly, helpful front-desk teams, while others report rude or unwelcoming interactions and slow or confused check-ins. One review raised a concern about room access despite a Do Not Disturb sign.
Related guest reviews
10
Shaan
5 Dec 2025
·
Stayed 1 night
Front desk personel was great, room was in good working order. Would stay again in the future.
Front desk personel was great, room was in good working order. Would stay again in the future.
4
Jeff
4 Apr 2023
·
Stayed 2 nights
Woman working the front desk at check in was very rude and room was not very clean.
Woman working the front desk at check in was very rude and room was not very clean.
8
Ann
27 Dec 2023
·
Stayed 1 night
The check in person was having trouble with the computer. It just took lot longer than ever before.
The check in person was having trouble with the computer. It just took lot longer than ever before.
10
Margarita
3 Sept 2023
·
Stayed 1 night
Friendly staff, clean and quiet
Friendly staff, clean and quiet
2
Ginger
31 May 2025
·
Stayed 1 night
Reception was rude because I had booked thru Expedia for better price. Outside building has had face lift but once you walk thru the doors…nasty, nasty, nasty. I can’t even phantom how bad this place is. Our room literally had rotten wholes in the wall all around the ac unit. The ceiling above ac unit was falling down. The window was broken and wouldn’t open. The window was so nasty you could barely see out it. The ceiling was cracked broken and they had tried to patch. The elevator nasty nasty. The carpet in the halls were disgusting so nasty and worn they were just tearing away like a wore out sweater would. I can honestly say I’ve never seen anything like it in my life for a hotel service and I hope I never have to experience it again. We should have left but was just to tired after our drive. Next time I will leave and will be more cautious how I book a stay.
Reception was rude because I had booked thru Expedia for better price. Outside building has had face lift but once you walk thru the doors…nasty, nasty, nasty. I can’t even phantom how bad this place is. Our room literally had rotten wholes in the wall all around the ac unit. The ceiling above ac unit was falling down. The window was broken and wouldn’t open. The window was so nasty you could barely see out it. The ceiling was cracked broken and they had tried to patch. The elevator nasty nasty. The carpet in the halls were disgusting so nasty and worn they were just tearing away like a wore out sweater would. I can honestly say I’ve never seen anything like it in my life for a hotel service and I hope I never have to experience it again. We should have left but was just to tired after our drive. Next time I will leave and will be more cautious how I book a stay.
4
Joseph
7 Jan 2024
·
Stayed 1 night
Staff did not seem to have a grasp of reservation system. Took to long to checkin.
Staff did not seem to have a grasp of reservation system. Took to long to checkin.
4
Angela
24 Mar 2025
·
Stayed 2 nights
After leaving a DO NOT DISTURB tag in the door before we left we came back to find a make up bag type item on our vanity that WAS NOT OURS! Full of prescriptions and other items. Took to front desk and nobody had a clue as to who it belonged to. ( name on medication bottles) stating that they had no employees by that name! THEN WHO WAS IN OUR ROOM? Shouldn’t have been ANYBODY as there was a tag on the door knob anyway! Not happy at all about this experience!
After leaving a DO NOT DISTURB tag in the door before we left we came back to find a make up bag type item on our vanity that WAS NOT OURS! Full of prescriptions and other items. Took to front desk and nobody had a clue as to who it belonged to. ( name on medication bottles) stating that they had no employees by that name! THEN WHO WAS IN OUR ROOM? Shouldn’t have been ANYBODY as there was a tag on the door knob anyway! Not happy at all about this experience!
4
Robin
7 Jul 2024
·
Stayed 1 night
The room itself is fine, a little dated, but the service here sucks. Lady at the front desk barely made eye contact, no greeting, just held her hand out and said "ID", then literally shooed us toward the elevator after she handed me the key card, like we were on her nerves. Must be super annoying when people interrupt your day by saying hello then having the audacity to expect you do the job you payed for. Get to the room and find a king size bed with 4 pillows but the pillows are throw pillows, like 1 foot by 1 foot. I went back to the desk to ask for extra pillows and the women looked at me like I just asked a fish to climb a tree. We got one extra pillow, also a throw pillow, and you\'d have thought it was made of gold the way she acted when she gave it to us. Sign on the desk says they can help with almost anything you need, just ask.... apparently that does not extend to proper pillows...in a hotel. I\'m glad we\'re only staying one night. We won\'t be back.
The room itself is fine, a little dated, but the service here sucks. Lady at the front desk barely made eye contact, no greeting, just held her hand out and said "ID", then literally shooed us toward the elevator after she handed me the key card, like we were on her nerves. Must be super annoying when people interrupt your day by saying hello then having the audacity to expect you do the job you payed for. Get to the room and find a king size bed with 4 pillows but the pillows are throw pillows, like 1 foot by 1 foot. I went back to the desk to ask for extra pillows and the women looked at me like I just asked a fish to climb a tree. We got one extra pillow, also a throw pillow, and you\'d have thought it was made of gold the way she acted when she gave it to us. Sign on the desk says they can help with almost anything you need, just ask.... apparently that does not extend to proper pillows...in a hotel. I\'m glad we\'re only staying one night. We won\'t be back.
10
Cynthia
3 Sept 2025
·
Stayed 1 night
The staff at this hotel were really very nice, especially Michelle. There were two others there very pleasant. Unfortunately, I had left some luggage and had driven hours away. I called the hotel in a panicked state and Michelle reassured me my luggage was there. I drove back to get it and there was another lady working the front desk who was so lovely and helpful. They are very nice staff at this hotel and it is to their credit.my hotel room was clean and nice. I recommend.
The staff at this hotel were really very nice, especially Michelle. There were two others there very pleasant. Unfortunately, I had left some luggage and had driven hours away. I called the hotel in a panicked state and Michelle reassured me my luggage was there. I drove back to get it and there was another lady working the front desk who was so lovely and helpful. They are very nice staff at this hotel and it is to their credit.my hotel room was clean and nice. I recommend.
10
Felicia
17 Dec 2023
·
Stayed 1 night
The place was nice, clean and your staff is very professional and polite. Than you for everything
The place was nice, clean and your staff is very professional and polite. Than you for everything
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AI-generated summary based on recent guest reviews
Location
Convenient stop off I-24 for Lookout Mountain and nearby dining, with several noting easy access for road trips. Some found the immediate area less appealing, traffic in and out difficult, or morning noise from the street.
Related guest reviews
8
spence
15 Mar 2024
·
Stayed 1 night
A great location. Was able to get much needed rest
A great location. Was able to get much needed rest
10
Lisa
12 May 2025
·
Stayed 1 night
Good area with lots of restaurant options.
Good area with lots of restaurant options.
10
TRUC
17 Jul 2024
·
Stayed 2 nights
Room clean., outside normal, breafast good, near street so very noises in the morning, very easy to accessed many main attraction
Room clean., outside normal, breafast good, near street so very noises in the morning, very easy to accessed many main attraction
4
Judith
7 Oct 2024
·
Stayed 1 night
I really did like the location. It is the perfect halfway point for the recovery work destination. I only slept and traveled on. Unfortunately the aged, worn carpet has not been replaced. the doorway carpet was torn away from the tack strip in the doorway on the floor. the bathroom had dirt and hair in the corners - not clean. the walls had dark splatters on them by the sink outlet. A simple vinegar-water or spray cleaning would have helped the walls. There was a slight mildew smell as I entered the Room. There was a hair was on top of the trial shampoo. glad I brought my own. Staff was polite.
I really did like the location. It is the perfect halfway point for the recovery work destination. I only slept and traveled on. Unfortunately the aged, worn carpet has not been replaced. the doorway carpet was torn away from the tack strip in the doorway on the floor. the bathroom had dirt and hair in the corners - not clean. the walls had dark splatters on them by the sink outlet. A simple vinegar-water or spray cleaning would have helped the walls. There was a slight mildew smell as I entered the Room. There was a hair was on top of the trial shampoo. glad I brought my own. Staff was polite.
8
TERESA
24 Jul 2025
·
Stayed 1 night
Clean and right off the highway. Lookout Mountain is a great area to stop for the night.
Clean and right off the highway. Lookout Mountain is a great area to stop for the night.
2
Joyce
25 Jun 2023
·
Stayed 1 night
Location is absolutely terrible! Getting into and out of parking lot virtually impossible with constant heavy amounts of traffic. Front desk receptionist was rude and not helpful with questions I had. Our room had an awful odor and I don’t think the air conditioner was working because it only would blow warm air. I was disgusted when I turned down the sheets and there was stains on them. To top it all off when I went to go use the bathroom there was what looked like feces on the wall. Worst experience ever. We did end up leaving almost immediately due to a family emergency, but we’re discussing looking for another place to stay regardless.
Location is absolutely terrible! Getting into and out of parking lot virtually impossible with constant heavy amounts of traffic. Front desk receptionist was rude and not helpful with questions I had. Our room had an awful odor and I don’t think the air conditioner was working because it only would blow warm air. I was disgusted when I turned down the sheets and there was stains on them. To top it all off when I went to go use the bathroom there was what looked like feces on the wall. Worst experience ever. We did end up leaving almost immediately due to a family emergency, but we’re discussing looking for another place to stay regardless.
10
Karen
28 May 2023
·
Stayed 1 night
Quick overnight convenient stop overnight
Quick overnight convenient stop overnight
8
Janet
4 Jun 2024
·
Stayed 2 nights
Staff was great!! Area around hotel was not very appealing.
Staff was great!! Area around hotel was not very appealing.
8
Karin
7 Jul 2025
·
Stayed 3 nights
Good and clean place with a convenient location to hiking areas and Chattanooga city center. I was initially concerned about my room location (that’s what i get for the special rate - hah!) which was literally right across from the elevator and ice machine (the ice machine is only in the 3rd floor, so that was a bonus), but with the AC running I never really heard any noise from the hallway. The room clock was broken so none of the buttons were functional and the display kept blinking. Unclear why the property manager doesn’t fix/replace it, but since the power outlets on it were working, I wasn’t really bothered by it. Overall, I would definitely come back to stay here.
Good and clean place with a convenient location to hiking areas and Chattanooga city center. I was initially concerned about my room location (that’s what i get for the special rate - hah!) which was literally right across from the elevator and ice machine (the ice machine is only in the 3rd floor, so that was a bonus), but with the AC running I never really heard any noise from the hallway. The room clock was broken so none of the buttons were functional and the display kept blinking. Unclear why the property manager doesn’t fix/replace it, but since the power outlets on it were working, I wasn’t really bothered by it. Overall, I would definitely come back to stay here.
6
Timothy
1 May 2024
·
Stayed 1 night
Outstanding location off I24; very reasonable hotel price; check in at Service Desk needs improvement, with more of a welcome and providing any information needed. Probably a need for more training of personnel.
Outstanding location off I24; very reasonable hotel price; check in at Service Desk needs improvement, with more of a welcome and providing any information needed. Probably a need for more training of personnel.
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is mixed: several call it poor or very basic with limited options and weak coffee, while others found it acceptable or good for the price. On balance, expect a simple breakfast rather than a standout meal.
Related guest reviews
2
Marcie
12 May 2025
·
Stayed 3 nights
The breakfast was not good. Our shower head was broken. The toilet never stopped running. There were insects in our room. The dumpster doors banged all night. It felt uncared for. Never staying at a Quality Inn ever again.
The breakfast was not good. Our shower head was broken. The toilet never stopped running. There were insects in our room. The dumpster doors banged all night. It felt uncared for. Never staying at a Quality Inn ever again.
6
Kim
24 Feb 2025
·
Stayed 1 night
The hotel was pretty nice for the price. Yea there was a few cosmetic things like paint peeling here and there but no biggie, it was clean the room was clean. The beds were a little hard and stiff but works ok for a night. The main reason we picked the hotel was for the indoor pool but for an indoor pool it was still a little too cool for us. The pool room was a but chilly and the water wasnt really warm, the kids loved it but for us adults it wasnt warm enough lol. They did have a small breakfast buffet that was included, consisted of waffles, scrambled eggs and sausage, biscuits and gravy and a few fruit and yogurt items and cereal, along with juice and coffee. Over all it was a decent place and would stay again.
The hotel was pretty nice for the price. Yea there was a few cosmetic things like paint peeling here and there but no biggie, it was clean the room was clean. The beds were a little hard and stiff but works ok for a night. The main reason we picked the hotel was for the indoor pool but for an indoor pool it was still a little too cool for us. The pool room was a but chilly and the water wasnt really warm, the kids loved it but for us adults it wasnt warm enough lol. They did have a small breakfast buffet that was included, consisted of waffles, scrambled eggs and sausage, biscuits and gravy and a few fruit and yogurt items and cereal, along with juice and coffee. Over all it was a decent place and would stay again.
10
Audrey
27 Dec 2023
·
Stayed 1 night
I felt like we were taking a chance given some of the reviews. Happy to report we had a great night's sleep in a mostly clean room (better vacuum and prior soap bar still in the shower) and breakfast was served in a clean room with normal lodging fare. The surrounding area seemed safe for our stopover (DC to Bossier City). The Quality Inn is in a beautiful building and great location for cross country travelers needing to stop for the night. Staff were friendly. Elevator fast and operational (buttons did not light up but still stopped on our floor). I wrote up criticism, but they are given an excellent rating because the price was fantastic. If you get it at a great price, does not seem fair to rate it poorly. Ignore those reviews, unless items worn from use bother you dearly. We would definitely book again, especially if the price was right. BTW, Murphy Gas and Walmart right behind them for quick items to get back on the road.
I felt like we were taking a chance given some of the reviews. Happy to report we had a great night's sleep in a mostly clean room (better vacuum and prior soap bar still in the shower) and breakfast was served in a clean room with normal lodging fare. The surrounding area seemed safe for our stopover (DC to Bossier City). The Quality Inn is in a beautiful building and great location for cross country travelers needing to stop for the night. Staff were friendly. Elevator fast and operational (buttons did not light up but still stopped on our floor). I wrote up criticism, but they are given an excellent rating because the price was fantastic. If you get it at a great price, does not seem fair to rate it poorly. Ignore those reviews, unless items worn from use bother you dearly. We would definitely book again, especially if the price was right. BTW, Murphy Gas and Walmart right behind them for quick items to get back on the road.
10
Daniel
21 Aug 2023
·
Stayed 1 night
Great breakfast
Great breakfast
6
Mary
7 Apr 2024
·
Stayed 3 nights
Very dirty, wall peeling and crumbling. Carpet and sheets stained and torn. Broken drawers. Breakfast was average. Eggs were powdered. Coffee was hot but terrible tasting. Only things offered at the Coffee bar was black tea, sugar, Splenda and half n half.
Very dirty, wall peeling and crumbling. Carpet and sheets stained and torn. Broken drawers. Breakfast was average. Eggs were powdered. Coffee was hot but terrible tasting. Only things offered at the Coffee bar was black tea, sugar, Splenda and half n half.
8
Jeff
17 Jun 2023
·
Stayed 1 night
Staff was friendly, check in was easy. Room smelled a bit musty and the air conditioner could use a cleaning. Needs some work overall. Good sized rooms, comfy beds, decent breakfast in the morning.
Staff was friendly, check in was easy. Room smelled a bit musty and the air conditioner could use a cleaning. Needs some work overall. Good sized rooms, comfy beds, decent breakfast in the morning.
6
Tracy
14 Jun 2025
·
Stayed 1 night
Staff left a maintenance door open a on the ground floor making the hot. I did not inquire about the issue, but the heat and air may need upgrade. The rooms were very clean. And the clerks were friendly and helpful. The breakfast buffet was very cheap. None of my grand children would eat the food.
Staff left a maintenance door open a on the ground floor making the hot. I did not inquire about the issue, but the heat and air may need upgrade. The rooms were very clean. And the clerks were friendly and helpful. The breakfast buffet was very cheap. None of my grand children would eat the food.
6
Abhishek
6 Sept 2024
·
Stayed 1 night
Bathroom door was not able to lock from inside Didn’t have a much option on breakfast
Bathroom door was not able to lock from inside Didn’t have a much option on breakfast
10
Susan
29 Jun 2023
·
Clean, breakfast was good and staff was all very nice and helpful!
Clean, breakfast was good and staff was all very nice and helpful!
8
Ceth
6 May 2025
·
Stayed 1 night
The price is great , you even get some breakfast Have stayed here 3 times now as we pass through. Will stay again in the future
The price is great , you even get some breakfast Have stayed here 3 times now as we pass through. Will stay again in the future
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AI-generated summary based on recent guest reviews
8
carl
25 Jul 2026
·
Stayed 2 nights
Enjoyed our stay. Close to Lookout Mountain
Enjoyed our stay. Close to Lookout Mountain
6
Steven
2 Jul 2026
·
Stayed 1 night
In the middle of being renovated and could use it. Will be great I’m sure once completed with upgrade more modern amenities such as USB catching, updated bathrooms and room furnishings.
In the middle of being renovated and could use it. Will be great I’m sure once completed with upgrade more modern amenities such as USB catching, updated bathrooms and room furnishings.
6
Steven
1 Jul 2026
·
Stayed 1 night
The room was okay it was cool and clean but-nothing special. There was a phone number carved into the headboard which we thought was very tacky- but not their fault. They offered breakfast but we did not partake. Bathroom was clean and had very hot water. Check in/out was easy.
The room was okay it was cool and clean but-nothing special. There was a phone number carved into the headboard which we thought was very tacky- but not their fault. They offered breakfast but we did not partake. Bathroom was clean and had very hot water. Check in/out was easy.
4
Peggy
20 Jun 2026
·
Stayed 1 night
Room clearly had never been used since restoration. They did a nice job with the restoration.
Room clearly had never been used since restoration. They did a nice job with the restoration.
4
Stephanie
14 Jun 2026
·
Stayed 2 nights
The hotel is in a constant state of repair my room had plaster all over the walls that it looked like they were trying to fix cracks in the walls. Mold in the bathroom ceiling. The wall was cracked and the corner thing was hanging off. The breakfast tasted old and it was ok for a free breakfast but the cereal was stale. Parking was ok the parking lot was full of freight boxes. The pool was ok it had green places in it but we still swam. The staff was friendly.
The hotel is in a constant state of repair my room had plaster all over the walls that it looked like they were trying to fix cracks in the walls. Mold in the bathroom ceiling. The wall was cracked and the corner thing was hanging off. The breakfast tasted old and it was ok for a free breakfast but the cereal was stale. Parking was ok the parking lot was full of freight boxes. The pool was ok it had green places in it but we still swam. The staff was friendly.
FAQs about Quality Inn & Suites Chattanooga West near Lookout Mountain
Is parking available at the property?
Yes, parking is available on-site and is free of charge. However, parking is limited.
What type of breakfast is offered?
A complimentary hot breakfast is offered, which includes assorted cereals, fresh fruits, and hot coffee.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges could apply.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. There are also elevators available for ease of access.
Where is the property located in relation to key attractions?
The hotel is conveniently located approximately 4 miles from Ruby Falls and 6 miles from the Tennessee Aquarium, making it an ideal base for exploring Chattanooga's main attractions.
Does the property have a swimming pool?
Yes, there is a seasonal outdoor pool available for guests, with access from 9:00 AM to 11:00 PM.
What business facilities are available at the property?
The hotel offers a business center equipped with printing and copying services, catering to the needs of corporate travelers.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 93.31440539871215USD
- 2026-09-17: 65.31851387813568USD
- 2026-09-18: 78.39461125389099USD
- 2026-09-19: 82.23051059364319USD
- 2026-09-20: 77.49672071380614USD
- 2026-09-21: 72.79368530765532USD
- 2026-09-22: 72.50774969280242USD
- 2026-09-23: 72.54726864425659USD
- 2026-09-24: 73.0498558454132USD
- 2026-09-25: 100.38759287338256USD
- 2026-09-26: 109.40068936882018USD
- 2026-09-27: 82.12369954040527USD
- 2026-09-28: 77.4843488785553USD
- 2026-09-29: 82.16243485473632USD
- 2026-09-30: 82.16243485473632USD
- 2026-10-01: 91.27501386405945USD
- 2026-10-02: 150.42719228912352USD
- 2026-10-03: 153.17289916549683USD
- 2026-10-04: 92.49865228713989USD
- 2026-10-05: 92.33741566566466USD
- 2026-10-06: 83.39417232070922USD
- 2026-10-07: 84.87830223037719USD
- 2026-10-08: 83.53529704864502USD
- 2026-10-09: 156.87439817184446USD
- 2026-10-10: 172.245033200531USD
- 2026-10-11: 87.86276889122009USD
- 2026-10-12: 83.53529704864502USD
- 2026-10-13: 83.39417232070922USD
- 2026-10-14: 84.10234387550354USD
- 2026-10-15: 111.95865605308532USD
- 2026-10-16: 166.1354479598999USD
- 2026-10-17: 176.0538423362732USD
- 2026-10-18: 102.25849804870604USD
- 2026-10-19: 88.50940523147582USD
- 2026-10-20: 88.50940523147582USD
- 2026-10-21: 88.50940523147582USD
- 2026-10-22: 120.13071291168212USD
- 2026-10-23: 184.79833954650877USD
- 2026-10-24: 176.0538423362732USD
- 2026-10-25: 88.50940523147582USD
- 2026-10-26: 106.36649020675658USD
- 2026-10-27: 81.95352332672118USD
- 2026-10-28: 107.10005335548401USD
- 2026-10-29: 107.10005335548401USD
- 2026-10-30: 157.15219972091674USD
- 2026-10-31: 148.198790982666USD
- 2026-11-01: 92.49865228713989USD
- 2026-11-02: 98.98530269767761USD
- 2026-11-03: 94.96852765190124USD
- 2026-11-04: 103.08356724853515USD
- 2026-11-05: 88.50940523147582USD
- 2026-11-06: 240.71733627029417USD
- 2026-11-07: 240.71733627029417USD
- 2026-11-08: 92.33741566566466USD
- 2026-11-09: 71.49793475780487USD
- 2026-11-10: 98.98530269767761USD
- 2026-11-11: 97.29081656585693USD
- 2026-11-12: 95.62239621856689USD
- 2026-11-13: 111.39033964653015USD
- 2026-11-14: 123.68635034446716USD
- 2026-11-15: 103.9168318041992USD
- 2026-11-16: 108.02733685447693USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 9:00 AM to 11 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Outdoor heated pool
Business centre
Housekeeping
Services
Business centre
Housekeeping
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
General
Non-smoking rooms
Vending machines
Family room
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Activities
Swimming pool
Outdoor heated pool
Pool (Indoor)
Internet
Free wi-fi