Name: Sleep Inn Chattanooga Hamilton Place
Address: 2351 Shallowford Village Drive, Hamilton Place, Chattanooga, Tennessee, United States of America, Chattanooga, Hamilton County, US
Price range: US$51–US$73 per night
Rating: 7.25

What guests think

At Sleep Inn Chattanooga Hamilton Place, reviews describe friendly front-desk service and a convenient, restaurant-rich location, but also note dated rooms, inconsistent cleanliness with odors and dampness, and maintenance issues like noisy air conditioners, balky doors, and weak shower pressure.

Breakfast feedback ranges from very limited or unappetizing to decent, with waffles and a few hot items mentioned. Several guests also reported that a listed EV charging station was not available. Expect a simple stay, and check room condition on arrival.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic and the property shows wear; multiple reviews note the advertised EV charging station was not available. Some exterior areas appeared unkept.

Related guest reviews

8

wendy

23 Feb 2023

·

Stayed 1 night

Nice, felt safe leaving the vehicle, quick stop on journey

6

Lauren

2 Aug 2025

·

Stayed 1 night

Check in and out was smooth. Rooms need renovating, badly. We had a burned electrical outlet near the bathroom. The carpet had multiple stains and the walls did not appear to be clean. We will not be back.

2

Sharon

27 Sept 2024

·

Stayed 1 night

loved the inside and the room , but the outside property was very unkept and dirty , the parking lot all around the hotel also people outside at night that looked like homeless people walking around the hotel looking in cars. you need a night watch man.

4

Ellen

27 Feb 2025

·

Stayed 1 night

Nothing choice about this "Choice" Hotel! It's clean enough, but the hotel itself is run down and has my least favorite of all room typologies: sink outside the bathroom and no proper door. Other Sleep Inns are far, far more "choice," but this one has some work to do.

6

Maria

21 Oct 2025

·

Stayed 1 night

I chose this hotel because it had supposedly had an EV charging station. It did not have a charging station, so that was disappointing. I hotel is in need of upgrading. The room I had smelled old and musty. Everything appeared clean and the front desk staff was pleasant.

8

Stephen

15 Feb 2023

·

Stayed 1 night

Was nice, There was not a smoke detector in the room, just the wires looks like someone stole it

6

Jerome

30 Mar 2025

·

Stayed 1 night

Hotel was ok, but needs some work. Floors uneven, obvious repairs to walls, etc. listing said EV charging, but did not see a charger on site.

6

Chelsey

27 May 2023

·

Stayed 4 nights

The pictures online are slightly misleading. The hotel is not awful, but it’s also not as nice as the photos show in the listing. The rooms look a little rundown and tired in person. Nice enough, but just ok. The breakfast options were ok, but were also a bit sad looking. The neighborhood felt a little rough, but not awful. Very commercialized area. Positives: - the hotel staff was very nice and accommodating! - there were multiple restaurants within walking distance, basically right across the street. -quick access to major roadways and a close drive to many basic shops and stores.

4

Jeff

19 Feb 2025

·

Stayed 1 night

The room door have cracks, lots of light from the hallway. The shower door didn’t close leaked water on the floor

2

alesia

6 Oct 2024

·

Stayed 3 nights

Horrible property! Front desk was very rude at check in. The interior at back of building going to rooms is very nasty. There is always guests smoking marijuana at entrance going in the back of building. Never again stay at this place, it needs a total renovation. The toilet was broke and front desk said no one was there to fix it.

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Cleanliness

Cleanliness is inconsistent, with repeated reports of odors, damp rooms, stains, mold, and occasional pests; others did find their rooms acceptably clean.

Related guest reviews

6

Lauren

2 Aug 2025

·

Stayed 1 night

Check in and out was smooth. Rooms need renovating, badly. We had a burned electrical outlet near the bathroom. The carpet had multiple stains and the walls did not appear to be clean. We will not be back.

2

Danny

16 Aug 2024

·

Stayed 1 night

The room smelled like wet carpet and mold. Saw roaches on the counter where the continental breakfast was being served. I would not stay here again.

6

Heather

21 Jun 2025

·

Stayed 1 night

Thankfully I won’t have to worry about staying here again. The room smelled horrible, we had to go buy air fresheners and that didn’t help. Everything felt sticky and gross. The beds were comfortable, but didn’t sleep well due to the smell and worrying about bugs.

6

Sharon

4 Aug 2025

·

Stayed 1 night

Our stay was just okay. We rented 2 rooms for our 2 families. Pros: The woman who checked us in was friendly, easy to work with, and quick to accommodate us. Cons: Our rooms left a lot to be desired. They didn't feel clean. One room smelt like the previous guest had smoked but the smell hadn't fully cleared/been cleaned. (The hotel does have no smoking signs everywhere). Both rooms were also damp. Everything felt slightly moist, including the carpet and bed sheets. Not sure if it was just our rooms though.

2

Letitia

22 Apr 2023

·

Stayed 1 night

Dirty hotel...Tub was stained really bad. Not worth the money...

2

Tina

24 Jun 2025

·

Stayed 4 nights

Not as expected, unclean

6

Ilona

4 Nov 2025

·

Stayed 1 night

The breakfast menu was just ok. The only thing really edible are the waffles because you make them yourself. The room was just what you’d expect for this rate: stale air, carpets that haven’t seen a carpet cleaner in some time and a bathroom that smelled faintly of cheese. The toilet was not entirely secured to the floor so everyone on the same floor should be able to hear it when you sit down to use it.

8

Shannon

18 Jun 2025

·

Stayed 2 nights

The property is clean, room was clean. It’s close by to several restaurant options. Beds were comfortable. The bathroom pocket door in our room was broken. It was difficult to open/close & would not close all the way. The showers could use an update, it was clean, just aged.

4

michael

4 Jul 2023

·

Stayed 1 night

The room was disgusting to say the least. There was hair on the toilet, and in the bed under the sheets. Clearly not cleaned. Not all the lights worked in the room. The carpet looked liked it should be pulled up and thrown away, totally stained and filthy. The TV remote was so sticky we had to use a face cloth to hold on to it. Don't think it was ever wiped down. Had to wear sandals in the shower and in the room as it didn't feel clean enough. After travelling more than 10 hours all we wanted was a decent night sleep and that didn't happen. Very poor place

6

Tiana

4 Jul 2023

·

Stayed 1 night

The rooms were dirty. The pocket door on the bathroom was difficult to close and hand brown, dirty hand prints all over the door. There was hair on the bathroom floor. There was mold and dirt in the air conditioner.

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Rooms

Rooms are dated and small with awkward bathroom layouts (pocket doors or sinks outside), and recurring maintenance issues like noisy or weak A/C, low water pressure, and broken fixtures; beds are often comfortable.

Related guest reviews

10

Antigua

29 Mar 2025

·

Stayed 1 night

The stay was short yet good. Only thing is that the TV was leaning forward. Informed the front desk and they noted it. Breakfast was also very limited.

6

Jordan

10 Mar 2025

·

Stayed 1 night

Room was clean, but bathroom needed help. Low shower pressure, shower floor uneven and slippery with just water and door wouldnt shut. Toilet took all night to fill. Bed was comfortable and room quiet from outside noise.

4

Wanda

27 Oct 2025

·

Stayed 3 nights

The room was very small and older. Really annoying noise in the hallway all night. Hard to sleep. Although beds were comfortable. Men had to use women’s bathroom in the lobby. I had to book two rooms at a different hotel for the last night of our stay so we could rest.

4

Ellen

27 Feb 2025

·

Stayed 1 night

Nothing choice about this "Choice" Hotel! It's clean enough, but the hotel itself is run down and has my least favorite of all room typologies: sink outside the bathroom and no proper door. Other Sleep Inns are far, far more "choice," but this one has some work to do.

6

Anna

8 Jun 2025

·

Stayed 2 nights

The bed was real firm, not very comfortable. The air conditioner was very noisy and did not work very well and the water pressure in the shower was terrible.

2

Robin

22 Jun 2025

·

Stayed 1 night

Very outdated bathroom with small shower stall and squeaky picket door. Mold on ceiling, around shower. Beds broken. Not worth the money.

4

Kristina

19 May 2025

·

Stayed 2 nights

Their system had the booking info incorrect. They did fix it after giving me the wrong type of room. The phone and tv did not work and the outlet for the hairdryer was broken. Everytime the A/C went on there was a loud clicking noise. Customer service was polite but not helpful at all. Breakfast was average. Room was sufficient but with old carpet so I question cleanliness. Needs maintenance done.

4

Jeff

19 Feb 2025

·

Stayed 1 night

The room door have cracks, lots of light from the hallway. The shower door didn’t close leaked water on the floor

8

Shannon

18 Jun 2025

·

Stayed 2 nights

The property is clean, room was clean. It’s close by to several restaurant options. Beds were comfortable. The bathroom pocket door in our room was broken. It was difficult to open/close & would not close all the way. The showers could use an update, it was clean, just aged.

6

morris

1 Dec 2025

·

Stayed 3 nights

The staff was good, but the WIFI was horrible. Just no good. If you want to pay extra for WIFI, they offer it over the basic. I thought my wife and were connected, but we were not. I was contacted by att later after we checked out and was notified that in three days we were there we hah used up sixty per cent of our month's GB.

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Service

Staff are frequently friendly and helpful with smooth check-in, but there are notable lapses including rude encounters, booking errors, missed requests, and housekeeping missteps.

Related guest reviews

8

Karen

29 Dec 2022

·

Stayed 1 night

I selected the hotel for convenience on my return trip and it was OK. The hotel staff were wonderful but did not schedule the wakeup call I requested. Actual breakfast food was not great, but coffee was good. At least it was clean.

10

Holly

5 May 2025

·

Stayed 1 night

Incredible Stay! Will definitely be back. Didn’t expect the fantastic quality for the low price. •Location - very close to shopping, food, and only 15 mins to downtown. Clean, safe, quiet area. •Front desk was so helpful and check in was fast and friendly. •Room was very clean and the ac was ice cold. Tv, mini fridge, microwave and coffee pot in room. Large walk in shower with no tub - good water pressure. Bed was 10/10. Linens felt brand new and the bed slept like a dream!! • Included breakfast - hot options were sausage, eggs, and a waffle machine. They also had cereal, bagels, muffins, fruit, yogurt, juice, milk and delicious coffee. We really enjoyed it!

8

Eva

14 Jul 2025

·

Stayed 2 nights

The hotel and rooms are outdated, but clean. Staff is very friendly. Breakfast was alright. I think for the price and distance from downtown Chattanooga, it was pretty reasonable.

2

Octavius

22 Dec 2023

·

Stayed 2 nights

I was good until checking out. I left my bags in my room to go too store, after I came back the room was clean and bags were thrown in trash. This was at 9:50 AM.

2

Janelle

24 Jun 2024

·

Stayed 3 nights

I booked a douvle queen room on Jume 15th 2024 for me and my daughter but when i checked in, received my room key and entered the room, i discovered they gave me a single queen??? So I returned to the front desk and per front desk clerk, Hotel.com system only showed a "Single Queen Bed" not a double. They said due to this not being their fault, they were not able to change room to my origonal booking preference. I had to purchase a roll away bed and the room was already small so, it was even smaller. We were in Chattanooga for a big softball tournament for 4DAYS and very uncomfortably. I need someone from Hotel.com to contact me ASAP. SD: They also had bugs. I would see one each morning in the bathroom and my daughter seen one under the desk. She deathly scared of roaches so, this made it even more terrible.😫

10

Adam

9 Aug 2025

·

Stayed 2 nights

Very friendly staff

4

Kristina

19 May 2025

·

Stayed 2 nights

Their system had the booking info incorrect. They did fix it after giving me the wrong type of room. The phone and tv did not work and the outlet for the hairdryer was broken. Everytime the A/C went on there was a loud clicking noise. Customer service was polite but not helpful at all. Breakfast was average. Room was sufficient but with old carpet so I question cleanliness. Needs maintenance done.

10

Dicy

9 Jun 2025

·

Stayed 2 nights

We had a Great time visiting Chattanooga, the staff at the hotel was really friendly. The only problem was with the t.v. in our room. Which really wasn't a big deal cause we were out of the room more than in.

2

andrew

1 Sept 2025

·

Stayed 4 nights

The fridge wasn't working they didnt even come and get the trash we had to sit the trash on the outside ofthe door.....they never did bring us towels we had to gongwt the towels.....this is my fault i should had stayed at the Hilton where i booked the room the first time....PLEASE STAY AWAY FROM THIS HOTEL!!!!

2

alesia

6 Oct 2024

·

Stayed 3 nights

Horrible property! Front desk was very rude at check in. The interior at back of building going to rooms is very nasty. There is always guests smoking marijuana at entrance going in the back of building. Never again stay at this place, it needs a total renovation. The toilet was broke and front desk said no one was there to fix it.

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Location

Convenient to restaurants, shopping, and highways; several guests felt safe, while a few described the commercial area as a bit rough.

Related guest reviews

8

Steven

22 Mar 2023

·

Stayed 1 night

Quick easy place to get off the road.

8

wendy

23 Feb 2023

·

Stayed 1 night

Nice, felt safe leaving the vehicle, quick stop on journey

8

Karen

29 Dec 2022

·

Stayed 1 night

I selected the hotel for convenience on my return trip and it was OK. The hotel staff were wonderful but did not schedule the wakeup call I requested. Actual breakfast food was not great, but coffee was good. At least it was clean.

10

Holly

5 May 2025

·

Stayed 1 night

Incredible Stay! Will definitely be back. Didn’t expect the fantastic quality for the low price. •Location - very close to shopping, food, and only 15 mins to downtown. Clean, safe, quiet area. •Front desk was so helpful and check in was fast and friendly. •Room was very clean and the ac was ice cold. Tv, mini fridge, microwave and coffee pot in room. Large walk in shower with no tub - good water pressure. Bed was 10/10. Linens felt brand new and the bed slept like a dream!! • Included breakfast - hot options were sausage, eggs, and a waffle machine. They also had cereal, bagels, muffins, fruit, yogurt, juice, milk and delicious coffee. We really enjoyed it!

8

Eva

14 Jul 2025

·

Stayed 2 nights

The hotel and rooms are outdated, but clean. Staff is very friendly. Breakfast was alright. I think for the price and distance from downtown Chattanooga, it was pretty reasonable.

10

Charles

27 Jul 2025

·

Stayed 2 nights

Good place to sleep and stay. We went on a weekend getaway and stayed here and it was nice I didn’t eat the breakfast sit the stay was good. The hotel was close to everything and quite.

8

Joann

23 Jun 2025

·

Stayed 3 nights

The bathroom door was hard to close my comforter was dirty but they corrected the problem no paper towels the area was very convenient for my stay.

6

Chelsey

27 May 2023

·

Stayed 4 nights

The pictures online are slightly misleading. The hotel is not awful, but it’s also not as nice as the photos show in the listing. The rooms look a little rundown and tired in person. Nice enough, but just ok. The breakfast options were ok, but were also a bit sad looking. The neighborhood felt a little rough, but not awful. Very commercialized area. Positives: - the hotel staff was very nice and accommodating! - there were multiple restaurants within walking distance, basically right across the street. -quick access to major roadways and a close drive to many basic shops and stores.

8

Shannon

18 Jun 2025

·

Stayed 2 nights

The property is clean, room was clean. It’s close by to several restaurant options. Beds were comfortable. The bathroom pocket door in our room was broken. It was difficult to open/close & would not close all the way. The showers could use an update, it was clean, just aged.

10

Rosemary

26 Apr 2025

·

Stayed 1 night

I loved the fact that my room had a safe. And that there were so many tv channels to choose from. And i love the shower. It had shampoo and conditioner inside the shower. And it was quiet. The gentlemen that checked me in was very helpful with guiding me to stores in the area. Just an overall great experience.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is inconsistent, ranging from limited or unappealing to solid with waffles and some hot items; occasional misses like no coffee were reported.

Related guest reviews

2

Darren

17 Sept 2024

·

Stayed 3 nights

Dirty and breakfast was gross

10

Antigua

29 Mar 2025

·

Stayed 1 night

The stay was short yet good. Only thing is that the TV was leaning forward. Informed the front desk and they noted it. Breakfast was also very limited.

6

Kevin

19 Nov 2023

·

Stayed 1 night

Two live roaches in the shower. No coffee at breakfast. Bed was comfortable. Tv worked after I plugged the hdmi cord in the correct place.

10

Holly

5 May 2025

·

Stayed 1 night

Incredible Stay! Will definitely be back. Didn’t expect the fantastic quality for the low price. •Location - very close to shopping, food, and only 15 mins to downtown. Clean, safe, quiet area. •Front desk was so helpful and check in was fast and friendly. •Room was very clean and the ac was ice cold. Tv, mini fridge, microwave and coffee pot in room. Large walk in shower with no tub - good water pressure. Bed was 10/10. Linens felt brand new and the bed slept like a dream!! • Included breakfast - hot options were sausage, eggs, and a waffle machine. They also had cereal, bagels, muffins, fruit, yogurt, juice, milk and delicious coffee. We really enjoyed it!

6

April

8 Nov 2025

·

Stayed 3 nights

Not many options for breakfast

10

Robert

9 Oct 2024

·

Stayed 1 night

Fantastic hotel for the economy price we paid, lovely room with everything you need and a great breakfast as well

8

Eva

14 Jul 2025

·

Stayed 2 nights

The hotel and rooms are outdated, but clean. Staff is very friendly. Breakfast was alright. I think for the price and distance from downtown Chattanooga, it was pretty reasonable.

4

Kristina

19 May 2025

·

Stayed 2 nights

Their system had the booking info incorrect. They did fix it after giving me the wrong type of room. The phone and tv did not work and the outlet for the hairdryer was broken. Everytime the A/C went on there was a loud clicking noise. Customer service was polite but not helpful at all. Breakfast was average. Room was sufficient but with old carpet so I question cleanliness. Needs maintenance done.

6

Chelsey

27 May 2023

·

Stayed 4 nights

The pictures online are slightly misleading. The hotel is not awful, but it’s also not as nice as the photos show in the listing. The rooms look a little rundown and tired in person. Nice enough, but just ok. The breakfast options were ok, but were also a bit sad looking. The neighborhood felt a little rough, but not awful. Very commercialized area. Positives: - the hotel staff was very nice and accommodating! - there were multiple restaurants within walking distance, basically right across the street. -quick access to major roadways and a close drive to many basic shops and stores.

6

Ilona

4 Nov 2025

·

Stayed 1 night

The breakfast menu was just ok. The only thing really edible are the waffles because you make them yourself. The room was just what you’d expect for this rate: stale air, carpets that haven’t seen a carpet cleaner in some time and a bathroom that smelled faintly of cheese. The toilet was not entirely secured to the floor so everyone on the same floor should be able to hear it when you sit down to use it.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$56
February	US$53
March	US$62
April	US$57
May	US$53
June	US$67
July	US$63
August	US$56
September	US$58
October	US$62
November	US$65
December	US$56

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $52	15 $52	16 $60	17 $59	18 $54	19 $54
20 $51	21 $51	22 $54	23 $54	24 $54	25 $54	26 $54
27 $54	28 $54	29 $54	30 $54

Su	Mo	Tu	We	Th	Fr	Sa
				1 $54	2 $54	3 $66
4 $54	5 $54	6 $54	7 $54	8 $54	9 $54	10 $54
11 $54	12 $54	13 $54	14 $63	15 $54	16 $73	17 $54
18 $60	19 $64	20 $54	21 $63	22 $64	23 $54	24 $54
25 $59	26 $63	27 $54	28 $64	29 $64	30 $54	31 $68

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds

Standard Room, 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Room, 1 Queen Bed, Accessible

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sleep Inn Chattanooga Hamilton Place

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